Zappos.com

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Category: Lifestyle

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United States

Zappos.com Reviews

JacW33 December 11, 2009
Poor customer relations/refund policy
Zappos.com... Returned shoes as they were not a true 10.5 US sizing. Wanted to buy a more expensive shoe...but since I paid with PayPal funds, they could not sell me a different shoe, and my monies paid will take up to SIX WEEKS to be refunded!!! They are worthless to me as a online merchant! I'm being penalized because I paid with money and not a credit card!

So, know what you are getting into with this company, I will no longer deal with Zappos or any other companies they are partners with on ANY Level. A totaly unsatisfied customer!!!
CarD18 December 10, 2009
Do not deal with them
Returned shoes as they were not a true 10.5 US sizing. Wanted to buy a more expensive shoe...but since I paid with PayPal funds, they could not sell me a different shoe, and my monies paid will take up to SIX WEEKS to be refunded!!!

So know what you are getting into with this company, I will no longer deal with Zappos or any other companies they are partners with. A totaly unsatisfied customer!!!

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