July '09 I was suppose to take 6 - 8 weeks to get my custom wig. I should have known something when the consultant told me to contact Zarawigs directly. When I called Zarawigs the number, at the time, was disconnected so I called the consultant back to have her give me the status of my wig. I waited 10 weeks to get my wig and when it came in it was no where near the description that I requested. I wanted a number 2 with number 6 highlights and the whole wig was number 6 with a few number 2 low lights. So instead of a primarily dark wig, I got a blond Beyonce type color. I requested a light to medium density wig and I could tell that they razored the perimeter like broken off hair after a bad perm. I went through a consultant because I figured it would lessen any confusion; however, the consultant was at the mercy of Zarawigs. I could have gotten the same results myself online. I really feel that they sent me a stock wig that they attempted to alter to match my order request because I demanded that my wig be here before the event. I know that was not the wig that they ordered for me, but they had to provide something to get my money. I refused to pay or send back for revisions. Here it is Oct and I have to figure out what I'm going to do with my hair before an event. Hair was good quality, lace was beautiful, but it doesn't matter if everything else is wrong. If you must order, only order stock wigs that a consultant may have on hand. That way you know what you are getting.