Zazzle.com
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Category: Websites
Contact Information
United States
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Zazzle.com Reviews
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Mirinate
February 28, 2011
I got zero response from several emails sent to them
I am an artist whom had signed up with zazzle hoping to find an alternative sales resource. I too had a complaint against my use of 1 free image I put on a postage stamp. I had used a few free images that passed their screening for their keds shoe’s contract, all other art was mine.
My hard drive died about 2 months ago it took 3 weeks before I was able to acquire & install a new one. Finally back online I see my email had three notices from zazzle & regarding their issue with the stamp. The third notice stated they tried to contact me & deleted my account within three days. If i were sick or injured i don’t believe they tried very hard at all to contact me because they also have your phone number.
Also why delete the entire approved revenue generating products for one not yet verified product seems very extreme and over the top to me. I guess it’s because I’m not famous and rich like them. If I were famous like some of the celebrity designers they have on there I am certain they would extend every courtesy toward maintaining my designs. I did sell 1 child’s apron that my mom bought for my niece and I have yet to get payment royalty for that sale. I am not happy with them at all, I called several times, the customer service doesn’t know the zazzle administration & all they say is email them.
I got zero response from several emails sent to them. I will re-register with them to give my art another opportunity to be purchased by those that want it. If this sort of problem occurs again you will see my complaints again and I may go further than this site. I appreciate the Complaints Board existence, I will check every site that I intend to engage with that involves monetary transactions from now on, and recovering from scams or unscrupulous businesses is far from my expectations of living the American dream.
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Liroaa
February 27, 2011
Don't waste your time with these folks
Zazzle refused to print a poster for me because the poster contained the picture of a sign of Mt. Bachelor and they said I had to get a release from the resort???? This poster was for may daughter commemorating her participation in the Junior Olympics held at Mt. Bachelor. Basically, they refuse to print any image that has a copy righted logo. They claim it is copy right law...so I guess every private use photo that has any logo or image that is copy righted must have a release before they print it...they need to get real. Don't waste your time with these folks.
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Maipela
February 23, 2011
Entire account deleted, non-payment for sale
I am an artist whom had signed up with zazzle hoping to find an alternative sales resource. I too had a complaint against my use of 1 free image I put on a postage stamp. I had used a few free images that passed their screening for their keds shoe’s contract, all other art was mine.
My hard drive died about 2 months ago it took 3 weeks before I was able to acquire & install a new one. Finally back online I see my email had three notices from zazzle & regarding their issue with the stamp. The third notice stated they tried to contact me & deleted my account within three days. If i were sick or injured i don’t believe they tried very hard at all to contact me because they also have your phone number.
Also why delete the entire approved revenue generating products for one not yet verified product seems very extreme and over the top to me. I guess it’s because I’m not famous and rich like them. If I were famous like some of the celebrity designers they have on there I am certain they would extend every courtesy toward maintaining my designs. I did sell 1 child’s apron that my mom bought for my niece and I have yet to get payment royalty for that sale. I am not happy with them at all, I called several times, the customer service doesn’t know the zazzle administration & all they say is email them.
I got zero response from several emails sent to them. I will re-register with them to give my art another opportunity to be purchased by those that want it. If this sort of problem occurs again you will see my complaints again and I may go further than this site. I appreciate the Complaints Board existence, I will check every site that I intend to engage with that involves monetary transactions from now on, and recovering from scams or unscrupulous businesses is far from my expectations of living the American dream.
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Ancike
February 1, 2011
Takes 12 days to receive a simple card
I ordered a card for my 30th wedding anniversary nine days before the event. I thought that this was plenty of time for such a simple order however it is yet to arrive. To be fair the small print does say 5 - 12 days but who a: reads the small print or b: expects anything to take that long these days. I would recommend that you make a card yourself on the computer - as I ended up doing!!!
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Berknini
November 5, 2010
racist products
While starting my Christmas shopping and surfing the internet I came upon Zazzle.com. I'd been looking for Sock Monkey shoes and came upon a real racist item that reads "Finally we have a face to put on the food stamp" the picture on the stamp is a picture of President Obama. Why would anyone with any self-worth/respect but this kind of trash. This is the last time I will ever look, much less shop on Zazzle.com and I will pass on the message to eveyone I know!
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Sippakove
October 8, 2010
I will never order from them again
This review is more of the business rather than the shopping. Zazzle said the order would take 5-12 business days to ship. I am now on day 13 and counting.. and can't give the item I purchased as a gift. Their shipping takes longer than they promise. When I complained to their customer service, they admitted that it has been seen to take an additional 5 days ... but they don't make that clear on their website.
I will never order from them again.
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bspatrol
October 10, 2009
entire account deleted & non-payment for sale
Response to awareness of other disappointments with zazzle.com found on complaintsboard.com -
I am an artist whom had signed up with zazzle hoping to find an alternative sales resource. I too had a complaint against my use of 1 free image I put on a postage stamp.I had used a few free images that passed their screening for their 'keds shoe's' contract, all other art was mine. My hard drive died about 2 months ago it took 3 weeks before I was able to aqcuire & install a new one.Finally back online I see my email had three notices from zazzle & regarding 'their' issue with the stamp.The third notice stated they tried to contact me & deleted my account within three days.If i were sick or injured i don't believe they tried very hard at all to contact me because they also have your phone number!Also why delete the entire "approved" revenue generating products for one 'not yet verified' product seems very extreme and over the top to me.I guess it's because I'm not famous and rich like them.If I were famous like some of the celebrity designers they have on there i'm certain they would extend every courtesy toward maintaining my designs.I did sell 1 child's apron that my mom bought for my niece and I have yet to get payment royalty for that sale!I'm not happy with them at all, I called several times, the customer service don't know the zazzle administration & all they say is email them.I got zero response from several emails sent to them.I will re-register with them to give my art another opportunity to be purchased by those that want it.If this sort of problem occurs again you will see my complaints again and I may go further than this site.I appreciate the 'ComplaintsBoard' existence, I will check every site that I intend to engage with that involves monetary transactions from now on, recovering from scams or unscrupulous businesses is far from my expectations of living the American dream. - M.J.
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xchucky88
July 15, 2009
Content Management Team
Those people will suck all blood out of you! Very unprofessional and pathetic customer service. I wanted to simply make a custom t-shirt and poster for my friend's birthday. It took me a month. Why?! Because zazzle.com has incredibly rude and unhelpful content management team. They cancelled my order 2 times and had a big dispute 3rd time telling me that my design is somebody else's intellectual property. It takes 10 days for them to refund your money. To make the long story short I've been convincing them that my design is my own "intellectual property" and I created it myself, people in content team told me to translate what my t-shirt design says (it was in russian)...i mean, why?!?! What's the point and besides why can't they do it themselves using the google translate...where in their policy it says to attach translation to the design. Horrible experience! I always liked zazzle for the quality of their products but that was the last straw. People in customer service have no skills, never answer your complaint letters and never apologize. Use it if you are willing to deal with thousands of pointless question and LONG time to process your order. Have a nice day!
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Garold
June 30, 2009
Scam
They have pathetic customer service, no physicall address or phone number, and they are thieves!!!
DO NOT TRUST their google ranking etc, and do not get any customized items done from them, they WILL NEVER REACH YOU.
They track your credit card information and store it for privacy abuse also.
ZAZZLE.COM is a scam!!! beware from them, do not purchase any custom made items from them.
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Tom
March 27, 2009
Online fraud
I too have had problems with this company, although not so much with faulty merchandise being delivered. I created several shirts - the only non-text item on them whatsoever was a piece of artwork I designed myself. Within 3 weeks I received an e-mail from zazzle stating that 'somebody' claimed it was their 'intellectual property' and they just arbitrarily removed it without any investigation or even asking. I wrote them back informing them that it, in fact, was not somebody else's and requesting a name and contact info for this person/organization's general counsel to file charges of copyright infringement and slander.
All this 'Erik' with Zazzle's 'Content Management' provided, after 6 e-mails requesting the full name, address, and any contact info they were provided, was the name of a company (Affinity Consultants). No proof whatsoever that they owned my design, nothing specific on the shirt that supposedly belonged to them, just their name and the claim. After visiting their website, they're an environmental protection consulting firm!
Anywho, if you guys are trying to find a better way to get in touch with Zazzle, why not contact their management team (contact info is listed below, including home address and phone number so you can get in touch even after those pesky business hours when their minds are fresh as they relax in their $1.1 million dollar homes).
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