I am an avid internet shopper. I ordered running shoes from ZBsports.com (AKA Zanzabarbazaar.com) in August. The shoes came but did not fit. I returned them, but the package was "rejected" and ended up back at my door.

I checked their website and it instructed me to call for approval of my return. Shame on me for not checking first, so I called the number a few times with no answer. I finally left a voicemail which was returned that night. I was given my RA number and resent the shoes back to the Philadelphia address. Both times they were sent first class with Delivery Confirmation.

The return was not accepted and the box was returned yet again to me. This is my first bad internet shopping experience.

I caution anyone using this website.

Ordered pair of ski mitts in Dec. 2009, website shows order received and in process. No sign of product after 3 weeks and no one in customer service to answer phone regarding the order. Left numerous voice mail and e-mail messages - no response. Lousy customer service, no calls or messages returned, very, very disappointed. Buyer beware. Shop this site at your own risk. Suggest you try elsewhere.