I just spent $400.00 on toys for Christmas and was charged 15 cents for 3 bags . Thats right Zellers there is a reason your parking lot is empty and your competition is packed. What a group of rip off morons. Last time you will see me there. How did you expect me to get the stuff out to the car? Have your one cashier take it out. Stop the insanity everyone don't shop at stores that charge for bags, if they want to save the enviroment use paper.

I bought a bed-furniture for my new-born baby from the Zellers Store located at Erin Mills and Eglington Avenue. I took it at my home, assembled, and made ready; but my baby couldn't find it comfortable after one night of sleep. She cried, and so I had to make her sleep with me at my bed.

Well, then I read the receipt from the Zellers, which clearly mentioned that they will return such item within 60 days. So, I decided to return back, and just laid it on floor as it is. Due to busy days because of taking care of new-born infant, I couldn't return immediately.

But, I reached to Zellers within 45 days of purchase, and asked to return. They said that the box was broken, and the bed was used, SO, they were not able to resale it, and So, THEY WOULDN'T RETURN IT.

I discussed about their policy and so on, but a guy, so-called manager, argued me saying that WHO WILL BUY THIS USED THINGS, and so, he was not going to return it.

I continuously asked about their policy, but he denied to return.

I left those items, and the receipt in his desk, and left away.

Since that was no use for me at all, I had no cause to bring back to home.

Its better to get rid of such stores who says one thing, but acts another.

I had asked about return policy when I bought that product, and the salesperson had clearly told that it was within 60 days.

I have decided that I will just stop shopping at HBC and Zellers at all, because they treated me very unfairly.

I bought pr pants last yr for my daughter their policy is if the wear out before they outgrow them they will replace for free. One store told me they would if they had them but theyre going out of this brand try otherside of river I did they said this brand wasnt covered Whhy was one zellers store willing to replace & other wasnt? Also I never knew these werent part of this program I buy alot of clothes for my 4 kids & have never tried this before because when other ones were younger I didnt know about it. I just threw them out if they were worn out... but my youngest is old enough to qualify for this program. Ive had other problems before but have never addressed them but am tired of getting short end of STICK & maybe others are out their who are also getting treated the same way. FRUSTRATED CONSUMER!!!