ZiggyMart
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Category: Services
Contact Information
P.O. Box 729, Rutland, Massachusetts, United States
Phone number: 800-305-2410
www.smokeshack.com
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ZiggyMart Reviews
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Donna Reid
December 18, 2009
NEver received orders and no replies
I placed an order with ZiggyMart in early November, and my credit card was debited accordingly. I never received the items. Because it was a Christmas gift, I decided to order the same item a second time, thinking I could return the first one when it eventually arrived, or get my credit card adjusted accordingly when I contacted them directly. I placed the second order, it never arrived, and my credit card was debited again. I have tried to FAX them and I get only a recording saying the message board is full, and to try again later. It doesn't matter when I try, the same recording is always there. I have tried calling repeatedly, morning and night, and get a message every time that says Circuits are busy, please try your call at a later time. I plan to write them today, but am not confident I will receive a reply. My advice is DO NOT DO BUSINESS WITH THIS STORE.
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matlin
May 20, 2009
theft
I ordered and paid for my goods. After a month with no goods I contacted them by email, the only option other than fax, and they said there was a storm and production had been interrupted, there would be a short delay.
Five months and several emails (which have all bounced back) I am A$220 out of pocket and no product. These people are charletons and theives. Under no circumstances do business with them. You may as well wipe your bum with the money and fllush it down the toilet. Do not believe any good press about them as this comes from ziggymart people. Warn your friends!!!
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Sue Lancaster
April 7, 2009
non delivery
I ordered two packs of Middleton Black and Mild cigars on February 9th 2009 to be sent to the UK by air mail. My order was confirmed by email but nearly 3 months later the goods have still to arrive. I have emailed customer service 4 times for an update but all my emails have been ignored.
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October 11, 2008
No delivery
In March this year ordered ten tins of chew at ziggymart. After one month asked when possibly the order would be shipped/arrive. Answer: backoder. One month later asked again: backorder. second, third, fourth month asked again: backorder.Meanwhile no more answers at my emails. Sent Mr. f*****g Petrie to hell, even proposed him to end the whole story by sending to me a different product, even if not at the accordant amount of money - no answer, not even an answer that backorder in answers!!!
You may say that Germans are finical - but that's enough for me!!!
This Mr. German-roots sucks very much!!!
Don't youn buy from sickimart!!!
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September 22, 2008
Lies and Deceit: or the Tale of Blowing Smoke
I was assured that the product was "leaving here" in 4-5 days. After waiting over two months, and sending numerous emails about the status of the order, I asked that the order be canceled. I received no response. I tried to phone Mr. Peetree a number of times but no one answered the phone. I finally took it up with the card company, and they handily refunded my order. Received the order last week (9/15), four months after ordering and two months after requesting the order be canceled. I will never do business with John Peetree or Ziggymart again. I'll roll cigarettes from newspaper if I have to. I highly encourage you to go elsewhere. Pipe and Cigar is more expensive on many things, but they are reliable and honest.
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June 6, 2008
Rip off
I have used ziggymart for a number of orders and always received them, some took longer than others to arrive. On 23 october 07 I placed an order for cigars, this was debited to my credit card on the 25th October and as of June 08 I am still waiting. I have sent numerous e-mails and have had three replies from John Petrie, the first in late November to say that they had received a delivery and my order would be filled in a few days, nothing. In december I sent more emails and was advised that they had just sent out over 700 packages and I should receive mine soon, again nothing, I then sent another e-mail and was assured by John that he would personally look into it, your right nothing!!.
In January I received a mail shot to advise that they had now received major funding and that they had just sent out over one thousand back orders dating back to November 07 and that all international orders would be delivered within two weeks, nothing.
Since then I have sent 13 e-mails to John Petrie/ziggymart and no one has had the decency to respond.
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May 29, 2008
Scam and cheating
In December 2007 we ordered and payed by visa tobacco for $ 185.77. We sent 5 e - mails to ask when tobacco will be sent to us.
We tried to call. No answer at all. On febr 9, 2008 we received e-mail from ziggymart, that they will send tobacco very shortly. We are still waiting and believe that this is ripoff.
P.S. The first time we ordered and paid in summer 2007 was without problems.
Very upset and angry about that.
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