On 6/4/07 I had purchased a New Motorola V3i V3 i Gold Unlocked GSM Cingular Video cell phone for $147.74. I received phone and phone was used, and broken. I emailed them to let them know that I wanted a refund, and they sent me an RMA# and address to send the phone back for a full refund. It is now 8/17/07 and no word what so ever from this company. They have not once emailed me nor have they issued my refund. The telephone number is out of order. This company is a big scam. Beware.

I purchased a cell phone thru EBAY and ZoomCell on April 12 via the internet. The cell phone (Motorola V360) came and did not work. It entire phone kept going dead. After many attempts by phone and email, ZoomCell finally emailed me back with a RMA #. After sending the phone back at my expense, I had to wait for two weeks until I finally received a new phone (the same one). The new phone stayed on, but I could not get any service. Every other day the phone did not work. I have been trying to get ahold of ZoomCell again and with no luck. Their telephone number does not work and they will not respond to my emails. I am disgusted in this company and have made a complaint to EBAY and my credit card company. EBAY says that since the second complaint is after 45 days , they cannot help me. I would have had to complain and file a report within 45 days of the purchase.

I ordered a LG chocolate cell phone ($279+S/H) from zoomcell.com on 12/22/06 and paid $19.99 for 3-5 day shipping. Zoomcell sent a tracking number of usps but I wasn't sure if it's valid because nothing can be tracked. Until today, 1/4/07, at 7:00 PM, I still haven't got my phone yet. Company doesn't list a phone number on its web page. With the help of Google search , I got its an 800 and a fax number. Tried to call and got a message "The mailbox is full". Nothing came back from fax. Email to [email protected] and [email protected], at every time, an auto-reply message returned with no help. This company claims "Live Help" but when you click on it there in nothing.

My final decision is to call my credit company to hold the payment tomorrow. Hope I can do it.

ONLINE SHOPPERS, DON'T EVER PURCHASE ANY THING FROM ZOOMCELL. It's a trap and causes you a lot of headache.