zoosk complaint

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Category: Family & Pets

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United States

zoosk complaint Reviews

laura d lee June 30, 2010
no free service
I was not able to reply to anyone interested in me. I had to pick a payment option first. There was nothing free about this site. I found the payment page to be obscure. There were no total amounts for picking the 3 month; all I saw was 19.99 for three months so I picked that option. Then I received a call from my banks fraud department asking me if 58.95 was a valid charge. I was surprised but then figured out my error. I asked Zoosk to credit back my account and their response was to, 'enjoy my subscription." Then I find out they actually charged my account 60.33! I am now in the process of filing a dispute. Even after I asked them why would they want a customer who had made a mistake; I deleted all personal information...was the money that important to them?!!

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