zoosk

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1 stars
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Category: Family & Pets

Contact Information
Florida, United States

zoosk Reviews

stephmn4 February 1, 2011
billing
I signed up for 1 month after that I was not expecting to be charged and they did I emailed and they did not respond. They are a missleading company
Lynne Lucas January 27, 2011
Payment
hello my name is Lynne Lucas. I have been using Zoosk for a LITTLE while now and Ive logged on and already had 51 hits and now you are wanting me to pay 29.95$ for six months?I am having to pay for this in reading messages?That is ridiculous. E-Harmony is offering me of 10 days free. And you think this is a better site to go with?! I dont think so. If someone tries out a new site they are interested in and already have to pay? You all should give a free trial for new users and/or people who are trying to use YOUR site. I also have a bachelors degree in OR nursing studying for my PHD and I am also a mortician. Its not like I do not have the money, its the fact that we have to pay for this crap. It seems as if you all are desperate for money! There are also a lot of other sites out there offering me free. I am a beautiful lady(no conceit intended). The men who are sending me messages, it is not fair to them that I cannot even respond to them especially if I am interested in them. If you could please respond to me AS SOON AS YOU CAN. I have read other complaints and it seems as if you all are out for the money for some reason. I want a response immediately. You are letting people down and it is not fair to them. I am willing to pay by 2/1/11 on my platinum card! Respond ASAP or forget it. I need it by e-mail [email protected]
Craig Ross December 26, 2010
Subscribtion
I payed my sutbscribtion on the 24 th November at the commonwealth bank and am still not a member . have sent about 14 emails to ZOOSK and had no reply from them . There seems to be no way to contact this company / dateing site . I am sterting to think that this is a scam as i have payed $ 99.95 for 12 months membership and cannot use the site at all . I am at a loss to no what to do . Can anyone help me ???
Donald Kirbo December 18, 2010
fraud
After submitting my profile with zoosk, being a non subscriber, I can only send a wink., to potential dates who are alledgedly also zoosk members. For every 10 winks sent, 7 would reply with, "sorry, I dont reply to winks, please send a message ". I did this 10 times, with 100 different members, and recieved 70 identacle replies again reading " Sorry, I dont reply to winks, please send a message." Next I paid the $ 30.00 subscription fee, in addition to a 1 time initial activation fee of $ 19.95 and became a subscriber allowing me to now send messages. I then sent 70 messages the 70 alledged zoosk members who just 2 minutes earlier responded "Sorry, I dont respond to winks, please send me a message." It turns out that of the 70 members who dont respond to winks, All 70 didnt respond to messages either. They didnt respond at all. Stunned with disbelief that Zoosk, Facebooks own online dating site is openly robbing its own Facebook members of, Im sure, millions of dollars, I had to verfy what just happened . So out of curiousity, I sent another wink to the 70 members which just 5 minutes earlier didnt repond at all to messages, and got back, you guessed it, 70 "I dont reply to winks, please send me a message." I DEMANDED MY MONEY BE REFUNDED but was rejected.This scam cant be legal . Wheres THE BETTER BUSINESS What good is it to file this crime to the crimminals committing it?... [email protected] (909) 380 6404
Jameel W. October 7, 2010
Dumbest DAting Site Ever
This is the worst dating site ever. They tell you their services are free, but once you sign up you have to subscribe in order to send and read messages being sent to you. That is so not fair everyone should cancel their membership and find another dating site that's 100% free and tell everyone about it, because Zoosk flat out SUCKS!!!
nymalajin September 30, 2010
Cannot sign up for one month only - bad link
Hi! I think Zoosk is a total scam! I tried to sign up for just one month b/c I wanted to respond to someone who "winked" at me, who then sent me an email. When I tried to respond, I was told to unlock the message, I needed to subscribe. Not being a strong believer in online dating, I opted for the lowest option -- 1 month for 29.95. Upon entering my credit card info, the "confirm" page just sits there and it does not let you confirm. Not wanting to pay more, I did not try to enter my info for the 6-month or 3-month plan. I investigated and saw that you could pay via paypal and thought that would be easier. However, I discovered that when you use paypal to pay, you have barely any options on how much time to buy on Zoosk - you have to buy something like 1 year or 2 years. And.. pay all money upfront... with no clear instructions on cancelling. The same is for payment by check... only can purchase some astronomical amount of time on Zoosk.

I'm planning on reporting them to the BBB and any other agency I can find that can shut them down. I'd recommend that NO ONE sign up for this service and everyone who is unfortunately paying, to pull out (if they can) immediately.

FYI, Digital Media Wire reported on June 12, 2008 that Zoosk raised $4.1million in it's second round of funding led by Canaan Partners, with add'l backing from previous backer, ATA Ventures. Paidcontent.org reports that in June 2009, they raised another $6 million in their third round and raised $30 million in their fourth round, reported December 3, 2009, led by Bessemer Venture Partners.

That is about $40.5 million total raised, with who knows what percentage owed to these investors. Did they take the money and run...? Someone is going to be running after them soon enough if they don't fix their subscription problems. How are they going to make money if us daters can't subscribe? That's probably why, as another post on here said, there's no way to cancel your account and they just keep billing you month after month... they have to make this money to pay back investors SOMEhow! Honestly, what does a dating site need $40.5 million for...???

Looking forward to the shut-down,
Dating in NYC
Victim of Online Scam September 25, 2010
Fraud
BEWARE OF ZOOSK!! I wish I would have read these comments first. I joined the 'free' membership to Zoosk which only allowed me to view other profiles. When someone e-mailed me, I could not reply unless I joined. OK... I joined, but after they got my money, they said I had to post a picture of myself. They had a list of rules for the picture, which I followed and they said it broke their rules (Rules that I was not informed of until after I joined). It did not. They said "no children". I posted a picture of myself at a young age. When I asked about it, they said "no children" means not me as a child, and technically those are different. They REFUSED a refund and said they were in the right when legally they were in the wrong. It is not worth it to me to fight this battle over $30+, but I do want other people to know that while this is a dating site, it is not an honest one. BEWARE OF ZOOSK!!
rick2222 September 18, 2010
cant cancel subscription
Zoosk steals your money-I had to cancel my card to stop Zoosk charges!! If you want to subcribe - buy a credit card at walmart put some money on it -thay way can stop payment anytime!
Butterflykisses1964 August 19, 2010
Account charged for a year, then cancelled without permission
I had signed up for a month subscription, but Zoosk took out a full year subscription from my account. Then, all of a sudden, they cancelled my subscription, leaving me with nearly no money in my account, because I could not afford to spend the $119.98 year subscription amount. So now I'm out of money, and they took it. Attached you'll find a screen shot of my account that has proof of the amount that they took out, how much I have left in my account afterward.
sue barnum July 7, 2010
unauthorized to be on my FaceBook acct. apps
This Zoosk company has shown up on my FaceBook as a application of mine. I have not signed up for it nor do I want it !
I have tried to remove it from my Application section on Facebook acct. and it keeps returning on there . This is some dateing service I think and I dont want such a thing on my Facebook as I did NOT sign up for it, nor have I ever wanted it ! It just began to appear on my facebook in my section of Applications in my facebook site. I dont want Zoosk any where on my F.B. site !
I have looked up the Company email& sent them a notice about this, but no response & it still remains on my Facebook . I have complained to Facebook site as well, I want this removed from my Facebook PERIOD ! I dont know how or why its there, but I want it removed& deleted or what ever it takes ! Each time I try to remove it, it reappears ! Thank you,
Susan Barnum / FaceBook Site
email: [email protected]
[email protected]
7-6-10

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