zoosk
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Category: Family & Pets
Contact Information
Florida, United States
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zoosk Reviews
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CatsPaw
June 29, 2010
My complaint about Sensorship
I lodged a complaint about sensorship and the quality of women to their helpdesk. They cancelled my one year subscription, approx. $120.00 after only 13 days of my subscription. No further questions to me and no refund. What wonderful customer service huh. Is this the best San Francisco can do? I would say maybe it is worth $120 just to know what kind of a scam company this is.
Well there you go, now you have been warned. Do not use this service. It is free for women and supported by paying dummies like me. It is a total rip off and a waste of time.
You will not find anything you are looking for on Zoosk, no freindship, no love, just thieves.
Peace
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christine carras
June 23, 2010
charges
Receiving extra charges from Zoosk. Signed up for one month. Being billed for more
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Bic
June 14, 2010
Fraudulently obtained money from me
Charge showed up on my paypal. I did not authorize it. Contacted their support, told them of the situation. They said they would cancel and refund my money. This was three weeks ago. So far:
Account IS cancelled, if one tries to access it, it gives this msg:
Your account has been blocked by a Zoosk administrator.
Member Login
Email Address
Password
Keep me logged in
Forgot password?
New user? Signup
You can also sign in with one of these:
Your Zoosk Mobile AccountBeen using Zoosk on your cellphone?
Login with your phone number.
Click to login with Facebook Now you can login using your Facebook account! Click the "Login with Facebook" button.
HOWEVER, the money has never been refunded to me. I believe they are a company simply stealing identities and monies through a dating scam website that is linked very closely with facebook, who has been in the news recently for their absolute lack of concern for the privacy of THEIR members.
I strongly warn ANYONE against even clicking on links on facebook that have this in them, because through this they obtained personal information and used it to steal money from me. I am in the process of retaining legal counsel and have contacted the state attorney general's office in my state as well as the better business bureau. This is a HUGE fraud and rip-off.
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ScamKicker
May 27, 2010
removal of account without explanation
Spent a couple hours filling out their form to get a profile. Profile was not accepted. Asked why. No specific answer given. Posted question to forum. Account deleted without explanation.
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seriously peeved
May 24, 2010
Invasion of Privacy
I have had the app for about a year through myspace. I use it infrequently and prefer to make contact on my own rather than having a picture up. I've looked at my own profile through the 'my profile' link to check spelling etc and the picture there was the generic 'no picture'.
What they DON'T tell you when you sign up through either myspace or facebook is that they USE your picture from that site as a default picture. Your profile will look to you as not having a picture but to everyone else it's your other site picture. I only found out about this when someone teased me about being on the site as they saw my picture there and when I went to the 'help' section they tell you there.
I simply couldn't believe they did that; I thought I was misreading it. So i made a different profile in order to have my original one show up in the new profile's search results (yes, that's kind of cheesy) and low and behold, there's my myspace picture. I really think that most people are unaware that as a standard zoosk does this. I read the terms of use/service pretty carefully when I sign up some where and did so with the new temporary profile I made today...there's not a thing in there about them automatically using the profile picture of the originating site. They're pretty lucky they've never been sued. Needless to say I uploaded a generic picture while deciding how I want to handle this.
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Lonewolf1124
May 19, 2010
Can't Read or send emails
I think it's completely retarded that you go through the trouble of creating a whole profile under the pretenses that you're under a free membership to talk with people. Then you can't send or receive emails from people who try to contact you or visa-versa without subscribing. It's frustrating when an attractive individual tries to communicate with you and you can't respond with anything but an unimpressive "wink" because you don't have the membership you have to pay for. Then you lose your chance. What a rip!!
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Virginia
April 26, 2010
unauthorized withdrawal form account
I joined Zoosk under a FREE trial membership. I couldn't send or receive e-mails. I had to buy Zoosk coins to be able to send any messages. After fianally spending $29.95 for the FREE membership and $9.99 for coins I was finally ready to chat with some men.
After having the membership for only 1 1/2 weeks I decided I didn't like the site, and of course, I can't get any of my money back. So I canceled with over three weeks left on my premium membership. I thought well I guess I lose this money, but at least they I won't have to pay for May, or so I thought, imagine my surprise when this am I go to my bank account and find that Zoosk has taken another $29.95 from my account.
Oh man, I'm hot. Now I'm wondering if something is wrong with the cancel link on the web site? Then I realize that that's not the problem, because on my profile it says, for upgrade, click here, which to me means that they have canceled my preium membership. So then why are they charging me for another month. Also, they did not remove my profile when I asked them too.
Is it just me, or do all the dating sites have employees that don't know what they're doing? It's obvious to me that they canceled my membership, but they still want money from me.
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KiwiJas
February 26, 2010
Cancel Link Not working
I have discovered that while being a financial member of zoosk.com, an online dating company that I cannot cancel my membership.I have read all there instructions but find the links just dont work.I did read in the small print that they just rebill paid members untill you decide not to be a member.There Help centre states go into Settings at top of page then you will see a window with a Subscription link, click that & in that page will be a Add Credit Card or Cancel Membership link.There is but the Cancel link just doesnt work.Zoosk then claim to go to the settings page again & find the Account link, click this to close account & delete profile.This you cannot do as it reads - To delete your account you Must first cancel your membership.
I have 3 copies of email messages sent to zoosk via there contact link with again, No Responce what so ever.
I have also posted 3 responses via there technical Questions Forum & have recieved personal email notofication that they have been sent but still as of today there is no posting of my pleas for help in canceling my membership.I read a statment written by 1 of zoosk.com moderators that clearly states she check technical issues every evening & would reply if there was not an answer in there Q&A section.This now I no is a total round about, 1 just goes around in circles and it seems cannot get out.
I would really appreciate any help here in this matter as its getting me very upset & nervous.
Regards, Jason 26/02/2010
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doodle88
January 17, 2010
the say free. and you cant reieve orsend emails
Once you sign up you make a profile Women can send and recieve messages for free. Men must pay in order to reply to a message even if ur a paid member. Once the Men pay Women can contact you reguardless but it shows up on their screen as a preumin member and they can chat with you otherwise, if u dont pay you wont be able to be searched and or be contacted. However, I advise men to stay away from this site. they also use a software to create accounts and profiles that mimick ones response.
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