I ORDER THE ZUMBA FITNESS DVD SET ON THE INTERNET SITE
ON FEB 14TH FOR MY DAUGHTER FOR HER BIRTHDAY, IT IS THE 27TH OF FEB SHE STILL HAS NOT RECEIVED IT YET! THEY DEDUCTED THE MONIES OUT OF MY ACCOUNT THOUGH AND I REQUESTED FASTER SHIPPING AS WELL! ALTHOUGH
I LOVE THE DVDS MYSELF AND THATS WHY I BOUGHT THEM FOR HER THINKING IT WOULD BE A GREAT GIFT SHE WOULD ENJOY SHE STILL HAS NOT RECEIVED THEM YET. THEY GIVE YOU A PHONE NUMBER TO CALL HOWEVER YOU CANNOT EVER SPEAK WITH A LIVE PERSON ALL AUTOMATED! AND WHEN GOING TO TRACK ORDER STATUS SITE, IT GIVES ME NO INFORMATION.
I FEEL LIKE IM BEING RIPPED OFF AND I WOULD SUGGEST TO ANYONE IF YOUR GOING TO ORDER ONLY ORDER OFF THE INFOMERCIAL THATS HOW I ORDERED MY DVDS FOR MYSELF ORIGINALLY. THIS IS VERY POOR CUSTOMER SERVICE, I HAVE NO IDEA WHERE THE DVDS ARE I ORDERED AND YET THEY WERE FAST TO DEDUCT THE MONEY OUT OF MY ACCOUNT. VERY DISSAPPOINTING. I DONT KNOW HOW A COMPANY CAN ADVERTISE YOU CAN TRACK YOUR ODER WHEN IT IS VIRTUALLY IMPOSSIBLE TO TRACK ON LINE, AND THERE IS NO LIVE CUSTOMER SERVICE REP MOST OF THE TIME TO SPEAK WITH IT SEEMS ONLY WHEN THE COMMERICIAL IS AIRING. NOT FAIR!

Ordered product that should have been charged $19.95 twice plus shipping and handling. They sent additional products and to date we have been charged in excess of $130. This company is underhanded and I would encourage everyone to stay away from their ordering scams.