ZumbaFitness.com
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Category: Entertainment
Contact Information
North Carolina, United States
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ZumbaFitness.com Reviews
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Valerie Everhart
June 2, 2011
did not order
Looked at website to think about ordering, but when they kept advertising to add things to the order, I opted out and didn't finish the transaction. They shipped out the order anyway, not even close to the way I originally going to order. They refuse to cancel the transaction, and are telling me there is a restocking charge if I refuse the order. Am turning them into the better business bureau and will be filing a complaint with the US postal service, for shipping something to me that I did not order.
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Tomma
March 23, 2011
Charging $59.85 without our agreement
My husband ordered me the Total Transformation System from www.zumbafitness.com and I received the first set about a week ago. The first set is two DVD-s and the toning sticks. He was under the impression that they were $19.95, as the infomercial states. But after the initial order they set you up for automatic shipments of more DVD's...the next shipment is in April and the charge is $59.85. Who knows how many they are going to send after that and now they have our credit card number! I do not want this system and am going to try to return all of it and stop this process...I just can't afford it right now and this whole company is sketchy...they aren't even affiliated with zumba.com. They are the same company that sells other TV products like Pillow Pets and the Finishing Touch Hair Trimmer. If you want Zumba products I recommend ordering directly from Zumba.com.
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Itsfavor4ldj
August 22, 2010
Unauthorized charges
I visited the Zumba site on 08/10/2010 and ordered the Zumba combo cds. The price was 59.99 plus shipping and handling. I paid by credit cared 74.00 for this order and received it in about 9 days.
On August 18th, Zumba billed my credit card again for 32.90. I have not ordered anything else from Zumba and want my money back. I did not give them permission to bill my card for any additional items. This is fraud and I want my money back. I've spent 5 days on the phone trying to call and the never have spoken with a representive yet. They need to be stopped.
Leslie D. Jackson
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