i dont think its right for zynga texas hold'em just to take my chips away i work hard earn every chips of it...is it right just for them to say i violated their rules and regulations without giving me the specific violations i did...as far as i know ...i didnt do any of the violations of their rules and regulations as i am aware and careful about doin such mistake ...for the years i've been playing...how can a computer generated machine can give u a proper reply for ur complain? if its only saying at the first step u file ur complain..
"You recently contacted Zynga Customer Support. Below is a summary of your support request and our response.
Below, we've provided a detailed answer that we think should resolve your issue. If after reviewing our response and following the instructions you are still experiencing the issue or have additional questions, please reply to this message and let us know.
Thank you for allowing us to be of service to you."
We recently suspended you for playing behavior that violates our Terms of Service.
You have chosen the option to unban and reinstate your account. This option allows you to have 10% of your chips back up to a maximum of 1, 000, 000 chips.
This restoration is an automatic process and we will not be restoring any additional chips.
We really appreciate you being a loyal Texas Hold’em player.
Kind regards,
Marvin P.
Zynga Customer Support" ...then if u try to contact them again...nothing follows after this ...its a clearly scamming of zynga their selling chips for dollars and yet they taking someone's hard earn chips for playing... facebook or other entities should look into this kind of matters coz this also involves them...using their sites by zynga...many account holders or users are disappointed with this kind of scamming of zynga texas hold'em...i hope this matters will bring justice not just for me ...but also to those zynga abused...