Axis Bank

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Category: Business & Finances

Contact Information
India

Axis Bank Reviews

March 31, 2008
bill is generated without card
This is lakshmi from Hyderabad. I want to let you onething that I am not having nay credit card with me and i dont know abt my credit card number also . I didnt received my card and i called up to the customer to cancel it. they told that it will take 15 days.
After 20 days, i got the bill from ur bank as i want to pay money, Y should i want to pay the money with out having card.
And iam v happy to inform you that the bill will come to correct address but the card is not able to come to that address.
Please cancel my card and let me know the result.
I am calling to ur customer care since 2 days but no one is picking up the call .It is telling to wait for 8 mts and 3 mts more and 3 mts more.
I am not scolding your bank or your services but let you know the result.
please cancel the card and call me once.

this is not fair on your bank and the agents told that there is no annual charges and it is life time free card but all the things told by them is wrong
March 28, 2008
credit card not received yet
My mobile number is 9900512974
my DOB is 31-10-1982
my landline no. is 080-25273507
I have applied for credit card 4 months back, 3 months idle, just a month back i got verification call, even person from axis bank visited my residence for verification, but still don't know the status of application. Where to check the status online??
March 25, 2008
Terrible experience!
I misplaced my ATM PIN & asked customer care to issue me a new PIN Number, they deducted Rs, 57 against issuance of new Pin number on that very day i.e. 17th December 2007 but till date i haven't got any PIN Number. I have called a lot many times to my home branch & applications are also given to home branch i.e. Noida sector 18 but all in vain.

People in Axis bank even don't know how to talk & don't care for customer services.
March 10, 2008
Scam and theft!
I had a terrible experience with Axis Bank Personal loans. They said they will give the loan in 4 days and they took more than 20 days only to tell me that they want a guarantor for the loan (Rs 3 lakhs) to get sanctioned!! It was simply horrible. They inquired my parents and two of my friends at least 4 times and they were asking the same questions all the time. It was simply unbearable. In the end I could not get a guarantor and they did not show any interest after that. Please please never approach them for personal loans. They trouble you like anything by making a number of phone calls to you and to your parents and other contacts and they ask for hell lot of documents. They are simply unbearable.
February 29, 2008
online transactions
i want to make online transactions through Axis site. When making the transactions it asking for 3 digits at the back of the debit card.But in my debit card THERE IS NO SUCH DIGITS.

plzz help me out
January 6, 2008
Credit Card Problems
Sir, My name is nagaraju One of credit card holder of axisbank ,past two months i m facing no of problems with the Axis bank credit card pesrones, i m using the Axis bank credit card from the month of Apl-2007,from tht day onwords they never send any statements to me aby my purchase,suddenly they are lien my ACC in the month of No-2007 at tht time my payment amt was 19128 rupees tht amt i padi after my due date i mean Dec-27-2007, after tht payment they had released my ACC, again they were lien my ACC undera the money 22161 rupees, it states tht they are recieving my 19k payment and agian they were lien my acc with full payment amt, but i already pais 19+ in tht 22+ amt,so finally i went to AXIS bank credit card deivision people Mr.Vignesh(Mount Road branch,Chennai) i told my fulll problem to him on 02-01-2008, he was checked my Credit card status and told me like no pronlem sir we were releasing it my tomorow i,e 03-01-2008, so based on vignesh i returned and after 1 day i checked my Savings ACC status it still remains same then again i made no of calls to him but no use i didnt picked my call final he picked my call on 04-01-2008 and simply told me like sir i worked it out ur ACC status changed on 05-01-2008 only so this is problem pls dont make any calls to me from here onwords he told like tht,but before tht i told him my problem like sir each and every month 3 cheques are come for clearence so if my ACC status is same these cheque ll got bounce already with lien last my 2 cheques got bounced so plss at least this month i need to save my cheque bonuce so plss help me out like th, but still the is no change in my ACC, it leads my 2 cheques are bounced on 05-01-2008,and again today my 1 cheque will bounce,really sir ur people are not doing work properly, no of times i had begged him plss change my ACC status and help me out but no use,i hope atleast these complaint will help me out....

Axis bank Credit Card NO:4718630000470707
Name:Nagaraju.A
January 5, 2008
without appling i got card aleart
hi i m deepak i never apply for axis bank credit card but on 03/01/2008 i recieved sms that they (axis bank) recieve my app. for cr. card and ref. no. 1023748 i talk with customer care but they have no answer for this thing .
Deepak Joshi
9860877307
Mumbai
January 5, 2008
renuval of debit/atm card
i have axis bank [UTI BANK]dabit card,cum ATM card & Saving bank A/c in axis bank ,Ashok marg,Jaipur branch. validity of my card is being expired in Jan/2008,i have riminded many times toissue new card, but upto today i havn't received
kindly take n/a.
my S/B account no. 010010100118446
January 3, 2008
Credit card not made in 30 days and RM Mr. Hardip Bhangu is clueless
Me and my wife had applied for Axis bank cards on Dec 05 vide Application nos. 3636798 and 3636791. The person who took my application , Mr. Sandeep had promised the card in about 15 days. But now, nobody is ready to give me any details /information. I have called them up about 28 times .

Even when I talked to the Regional Manager Hardip Singh Bhangu , his attitude was aboslolutely poor(This is an understatement , though) . He said that he was not concerned what his people had promised and that it was not possible for him to give any information. He said that it actually is a process of 45 days(very efficient .....in fact Shocking, when other banks do it in 15 days MAX)

I was shocked to get this kind of response from a Senior Manager of his level . I did not notice any difference between speaking to Sandeep(the executive who took my application) and this Regional Manager, The only difference being that the executive was always very nice and sweet to talk to. Mr. Bhangu said that he could not do anything about the issue.When I asked him if I could escalate the issue , he said that I was free to do so because he was absolutely helpless in the case and that he could not help.Do you have IAS officers working for your bankat the regional level?

I have a problem that my card has not been delivered in time , but worse , the face of your bank who is interacting with me is so helpless, in fact not bothered to help.This shows your bank in very poor light.
IP Singh
December 25, 2007
wrong statements and false information of CREDIT CARD
at the time of collecting the documents and at the time of verification I had been told no joing fee and annual fee for axis bank crdit card. After recieving the credit card i did not recive statement for 3 months. Requesting several times i recieved statement after 3 months. All the 3 statements which were totally wrong and they have charged joining fee with latepayment chargeds and finance charges.

I called customer care told regarding joining fee, i got a call from AXIS bank saying all the carges for 3 months will be reverted. after that I recieved 2 statements nothing is reverted.

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