ClassMates.com

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Category: Websites

Contact Information
San Tan Valley, Arizona, United States

ClassMates.com Reviews

Robin October 16, 2010
Reporting unauthorized auto-renewing
Filea complaints with the BBB and Attorney General-links below
They go under Classmates Online Inc. Renton WA 98057

www.atg.wa.gov/fileacomplaint.aspx#Online
ATTORNEY GENERAL - WASHINGTON LINK TO FILE ONLINE

http://alaskaoregonwesternwashington.bbb.org/
FILE ONLINE WITH BBB

Many of their addresses:
CLASSMATES.COM 1100 OAKESDALE AVE, RENTON WA 425-873-1342

2001 LIND AVE SW #500, RENTON WA 425-917-6000

333 ELLIOTT AVE. W. STE. 500, SEATTLE, WA 98119 425-917-5000
Disgruntled Classmates Consumer October 12, 2010
Unauthorized charge to credit card
This company took $39.99 out of my pocket and CALLED ME to return it. Don't take no for an answer. Call every number and every executive personally. Email your states Attorney General. Act like your crazy.

Heres my list of numbers - if they say no - go to the directory and randomly dial names "Smith" is a good one.

818-287-3350 ( direct line to Erik Randerson Vice President Investor Relations)
206-301-5700
818-287-3000
206-301-4600
818-287-3000 ( classmatesmedia)

425-917-5000
425-917-4933
425-917-4927
425-873-1342

This company is also called Classmatesmedia and the parent company is United Online.
Linked In is a great source for contacts.


You want to see the guy who have your money?

http://investor.untd.com/management.cfm

Try emailing

Erick Randerson
Vice President Investor Relations
[email protected]
direct line 1-818-287-3350 leave a message.

Don't give up !!! They don't want to deal with you .
Disgruntled Classmates Consumer October 11, 2010
Online ripoff
SIck and tired of this company - refuse to refund or delete my profile I called and left a message with this guy. Maybe if enough people do it something other then his phone number will change. They've got $39.99 of mine and I want it back. It's impossible to get anyone on the regular line.


Erik Randerson, CFA
Vice President, Investor Relations
1-818-287-3350
[email protected]
mark goldston October 1, 2010
billing
want results. Call the CEO direct, really pisses him off but I got my money back and gave him a piece of my mind, you can too. His name is Mark Goldston. Classmates parent company is called American Online.
To reach him call 818-287-3000 then press 3
then press 1 for woodland hills office
then press 365
then press 2
now you got the CEO, give him hell.
tsmhc September 22, 2010
unauthorized credit charge
I received my Visa bill and see that on 09/09/10 I was charged $39.oo. I did not know of or authorize this charge, so please credit my Visa account for the $39.00 and cancel my subscription. Please verify this request for my records. Patricia Morgan
Ricardo September 10, 2010
Sloooooow
I paid for the Premium membership hoping the reach old friends. I was expecting less ads and faster page loads after paying for access. What I got was the same old sloooowest website with tons of ads. Who has the time to wait 2 to 5 minutes for every page to load. Nothing but ads, ads and more ads. Classmates has runined a nice concept with greed.
phyllis riley September 10, 2010
i cancel /debt my account want money refund
I SEND THEM A EMAIL REQUEST THE PROGRAM AT THE END OF THE THREE MONTH PERIOD. BE CANCEL I ONLY PAY FOR ONE THREE MONTH PERIOD.OF $ 15.00 BUT THEY DEBT MY CARD AGAIN FOR $ 15.00. I DIDNOT USE THE SERVICE THAT MUCH TO PAY ANOTHER $15.00.I TRY CALLING THE NUMBER BUT IT TELL ME TO GO ONLINE THEY HAVE A HIGH VOLUME OF CALL AT THIS TIME. MY NAME APPEAR AS PHYLLIS FOLEY MY MADEN NAME IS RILEY I ATTEND W.L COHEN SCHOOL 1972 THANK YOU
Jan D. September 7, 2010
Charged on credit card without my permission!
I signed up for Classmates.com several years ago. I only wanted to TRY this for ONE YEAR. That was ALL I agreed to! I just discovered that they are STILL BILLING my credit card company! I have NO NEED for Classmates.com! Who needs them when you have FREE FACEBOOK! I hope that other people will DILIGENTLY CHECK their credit card statements to make CERTAIN that this business is not still taking money that has NOT been authorized! I'm as mad as fire!
DCFJ September 6, 2010
unauthorized profile online
I joined these guys a few years ago. I had a eck of a time getting out of tere but finally did. However,
now they have me online again, UNAUTHORIZED PROFILE and said member since 2009. I NEVER
rejoined. I have filed a complaint with the FTC, these people are a nuisance.
JUSTICE! August 31, 2010
FRAUD!!
WARNING CLASSMATES.COM IS COMMITTING FRAUD!!I signed up for gold membership in aug.1st 2010 and I have been unable to browse the website!I can only log in and get 1 page of my school members pages! I cannot email members nor have the full access priveledges as per my membership states!I have called customer services to get help and emailed with no response!The phone number listed on my bank statement is not a valid customer service number!You only get automated system and no help.DO NOT JOIN THIS CLASSMATES.COM AS PER ALL THE COMPLAINTS ABOUT THE AUTOMATIC BILLING AND LYING ABOUT MEMBERS SEARCHING FOR YOU.These are real complaints and Ihave to say they are all true!They are false and misleading!Iam filing a complaint with washington state internet fraud as well as a complaint to the B.B.B. WARNING TO ALL WHO WANT TO JOIN THIS SITE!

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