Hi,

I am not getting an proper response for HDFC customer care representative from credit card section, for updated wrong information in their database. I am going to escalate this problem, if i didn’t get my problems solved immediately.

Wrongly updated in HDFC credit card database.

A person named Srinivasan from Bangalore has used the credit card during the period of 2006. He has an outstanding amount of Rs 26k. This has been reflected in my name. After I come to know about this, i checked with the customer care representative(Name : Sarah) in credit card section of Coimbatore. She replied and asked sorry for wrong updation, and asked me to wait for the response in 2 days. It has been 10 days i am waiting for the response. No reply from the credit card section.

I called again today in the evening around 4.30 (4th Apr 2010). A guy picked up and saying we have not updated any wrong information in the HDFC database.

I want the problem to be rectified immediately. Else I will take an necessary action. The customer care representative is giving two different answers and i don't know who is updating me the right information.

Please respond immediately. The issue need to be closed within 2 days.

Regards,
Srinivasan
9843928885

Dear Sir,

I was using ICICI Bank credit card no 4477468374138027. I didnt receive my credit card statement since march to september. When i receive the statement it was showing an amount of 37 thousand. Also before that collection people came to my house for payment whom i had personally told to send me the satement so that i can clear off my dues. Now after repeted followup i did get my statement showing such a big amount which i could not pay in one installment. hence i asked to get an EMI option which was also not provided to me. Then one person from the Bank Named Mr S K Goyal whose phone no is 9810640014 came to my house an d asked for payment. I told him to pay 30 thousand now and rest he will get it settled very soon. I paid the amount but now he is saying that he has no clue about the settlement. kinldy help me. My no is 9029018715. Please revert back in case you need any information about the Issue.

Thanks & Regards

TARUN KUMAR

Investment Banking
Tata Capital Limited
One Forbes, Fort Mumbai - 400 001
+91-9029018715

Dear sir,

The payment of the following credit card no has been made by cheques as shown against each,
Credit Card A/C No Amt Ch no with date
4477474564132002 Rs 310.49 ch no 989402
Date 29/1/10
Axis Bank
4477587525209005 Rs 1682.13 ch no 989401
Date 29/1/10
Axis Bank
Both the above cheqes have not yet been deposited in our above credit card A/Cs.
Deposit slips of above cheques are attached for necessary prompt action to avoid any penalty please.
Regards
Prabhat singh
9971507775

I did not receive a refund after I cancelled my contracr, I was paying for 6 months or more thinking that money was going towards my credit card companies! All the time it was going towards the lawyer fees, which no one informed me of! Thank you for the refund which I did not receive!!!

BELOW CHARGES ARE DEDUCTED FROM MY CREDIT CARD : -

December 25, 2009 December 30, 2009 WWW.CCAVENUE.COM/CHARG MUMBAI IN IN 499.00


I NEVER DONE ANY TRANSACTION ON THIS ( WWW.CCAVENUE.COM/CHARG MUMBAI IN ) WEBSITES.