Re: Ryan Pursey Customer Loyalty & Resolutions Manager Virgin Media Matrix Court, Swansea SA7 9BB In early April my telephone line was accidentally cut. It took ten days for a technician to come to repair the line. When he did so he made a temporary repair and he claimed that another operative would call within the week to execute a permanent repair. When eventually I rang Virgin Media they made another appointment for last Thursday 17th May. I explained that I was not going to be in on that particular day only to... read full review »

I had a telephone call offering me a trial pack of the magazine for £6.95. I had seen this before and thought it was rather good, so paid the money. The box was then lost in the post and by the time it had arrived the company had taken a further £72.95 from my card, which I didn't know would happen as I had received no paperwork. I returned the box within 7 days of receipt and requested my refund as per the terms & conditions. 2 months later I called for weeks but the phone was never answered. Eventually I spoke... read full review »

I bought the nokia 6111 at christmas of 2006 and it has already broke twice, I have been a nokia customer for 6 years now and am not happy with the phone and am considering chaging to samsung or motorolla as I do not want the phone back as I have nothing but trouble with it. read full review »

I paid full life membership fees for 369share downloading site but find when i try to get into this site i am being told that i have the wrong password or my membership has expired. read full review »

Aclepsa have excellent web pages for their online pharmacy. My first order came as requested. However my second order, made three months ago, has according to Aclepsa, been re-dispatched three times from India. Their response is polite, although hardly intuitive to use their complaint system. I find it hard to believe the package could have been 'lost' or intercepted three times. As far as I know UK customs haven't intercepted the package. So I have lost over $70 dollars - half of what another person on this site has lost... read full review »

When boarding at Gatwick I was charged twenty five pounds because my luggage weighed 5kg over the maximum weight of 20kg. I find it completely unfair that there was no pre-warning of the maximum weight. There were several other passengers who were also forced to pay charges and whom were all also unaware that the maximum weight of luggage was just 20kg. Incredibly, there is a sign which reads " weight restrictions apply within reason". I do not believe that a twenty five pound charge is reasonable for 5kg. If Easyjet wish to be so... read full review »

What a farce - computer is great - printer is trash - like everyone else on the net this printer was working fine then suddenly "right cartridge incorrect" message appears and will not go away even with brand new £28 pound cartridges - think I'll take a sledgehammer to it in the garden and replace it with something where the cartridges are cheaper and the after sales service may possibly exist. read full review »

2 weeks ago I was looking online for the Magic 2 Player starter set. 2 weeks ago, instead of costing 9.99, it was on Amazon for 1.49. I ordered it to that price, but the order did not reach me. When I wrote to Amazon, they just confirmed a refund. Now as you can see on the link, they have corrected the price. I feel that they just made a mistake and did intentionally not send me the product i ordered for that price. Am i wrong to assume that Amazon is legally bound to sell me that product to that price if they offered it to that price... read full review »

Sent monies to LimeWire.com via Paypal, funds extracted from account, but no confirmation or reply from limewire nor any e mails answered, of which there was many. Can someone help. Regards, A Mackenzie read full review »

I received the appointment letter stating that you have been appointed for and your salary is 215000 us$ he had to pay the work permit immigration services 1440 us$. Has anyone experienced the same? read full review »

I was charged for a membership for unlimited free downloads to a site for movies and music downloads, and in fact there is no site and the software doesn't even work. read full review »

I would like to complain about 3 mobile phone company. In November/early December 2006.I informed 3 mobile phone company that i wanted to cancel my contract with 3, they told me that i couldn't cancel because it was a 18 month contract. I told them that i still wanted to cancel my contract with them. They informed me that i would have to pay till the end of the contract. I asked how much this would cost and they said £114.00 i paid the amount asked. Then in jan i received a bill from 3 stating that i owed £111.00 i tried to... read full review »

On the 30.03.07 i had registered a package by special delivery to the home office, from the holloway road post office i was guaranteed a next day delivery by 9 am and on the 19th of april i tracked it only to find out that my package has not been delivered. When contacted royal mail i was told "sorry madam that item has now being classified as a lost item, i am unable to help you any further as you now need to fill out a claim form and we will refund you the cost of the contents". I told her that the package contains my... read full review »

I do lots of surveys on line for companies so when I received an email from Mr. HERMAN FRANKLIN I was not overly excited when I realized I would receive 550.000.00. I was told to contact Barrister Clifford Bond who would process my prize. At first Mr. Bond asked for money to buy a certificate allowing money to leave the UK. Then he asked for a larger sum for some obscure reason. I asked him to take it out of the winnings but he said he could not. Mr. Bond now has A$38,000.00 of mine. It did not stop there as he wanted much more. I was now... read full review »

PRICES - AVAILABILITY: I did not find the range of some products of Aria Technology Limited (‘Aria PC Technology’ –aria.com, aria.co.uk, etc.) as wide as some others’ –e.g.: Earlier it had just one double/multi-layer dvdv re-writer, when another already had three brands; when I looked for a 3-fan hard-drive cooler it had only 2-fan ones. Another’s comparable firewire card had also an internal socket, both 4 & 6 pin cables, free editing software –its, had none of those, on its own. For only a few... read full review »

I made a request to them to port my previous mobile number to the recently purchased contract with 'three'. After 25 days of the purchase when nothing happened. I called 'three' on 10th April to confirm. To my surprise they, asked for the PAC code required to port the number again and told me to wait for a week. According to them the number would have been ported on 17th, so I called them again on 18th April 07, and they asked me to wait for 24 hours due to some technical problem. After 24 hours of no resolution I... read full review »

Sky have been taking the piss out of people for years but as long as there is no real competition they will continue to do so but in this instance they have hit an all time low. They stole my nine year old sons easter money, they disgrace me. My son ordered WWE wrestling for £14.95 which is, in my opinion, daylight robbery. He watched about 20 mins of it before it suddenly disappeared from his sky plus box.. I rang sky tech who told me they would send a signal to solve the problem and that sky customer services would refund the... read full review »

I bought this as a download but could not install it. Norton help desk (including their 360 expert) spent a total of about 5 hours on 3 occasions trying to fix it. This was done with them controlling my computer. The last person completely wrecked my computer by deleting most of the registry and not being able to carry out a system restore (he also deleted all restore points) or a registry reload (the backup was corrupted). Norton management are not interested in my problem. On the good side though I now know how to get everlasting... read full review »

86 tear old mother-in-law's fridge/freezer failed after 4 months whilst under warranty. Requested engineer visit on the 5th. March after much pressing visit on 9th. March, a part was needed this is supposed to take 10 working days. No contact from Servis re part. Chased on her behalf on the 26th. and 27th. Marc h, to be told that the part arrived damaged and we have to wait a further 10 working days. In the meantime why were we not kept informed and why do freezer parts take 10 working days from Italy when car and fork truck spares take... read full review »

Having found the perfect sofas for our first home, we paid up front for a pair of sofas (over £1000). When it came to delivery, the the company constantly stalled and when we eventually lost our patience, they had disappeared from their shop in Camden! Unfortunately, we were not the only victims and many people lost a lot of money at the hands of this Andy that was running the show. The company has since gone into liquidation... however, the owner (Andy) is now trading under the new company name of Retro Sofas in Broadway Market... read full review »

I've ordered a European driving permit from these people and never received anything although they say they haven't receive the order form when my postal order was cashed in by them. They are a waste of money and time. read full review »

I have a leaflet of this shop in my hand which has labeled pizza's with 'ham' toping 'halal.' From as far as i am concerned ham cannot be halal and therefore, its misleading for those who trust this shop and those who cannot read the english language fluently will be fooled by the label 'halal' read full review »

I have paid bitcomet £36.76 on Thursday 1 st march 2007 at 7.33 pm and received my password (r114barber) from [email protected] I have not been able to access bitcomet! I don't seem to able contact any of the above. read full review »

I subscribed to limewire.co.uk a while ago, and received 360 share pro. After much effort, and many many emails, I got a refund. I contacted the customer service through the limewire.co.uk page as this was where I bought it. So keep trying - you can get your money back too for this scam!! read full review »

My name is Amit and I purchased shoes from GAK ACCESSORIES outlet at South Extension on 5-2-07 bill no.5167. The Lace tag of one shoe worn out after 15 days ,so I bring the shoe back to shop they helped me and created a claim for that via claim no.2745 on 2-3-07 which is supposed to be delivered in 15 days. After 18 days when I was back to shop for my replaced shoes they are just unaware of their 15 days time. And most Disgusting scene was when they call their head office located in Gurgaon and the guy their told that they have not yet... read full review »

I purchased a nokia 50oo from the carphone warehouse, i had to return it within 28 days as there was problem with the speaker, carphone warehouse replaced my old handset with a new one. then had to return it again within 28 days i was unable to have a new one, so my handset was sent for repairs, this took almot 3 weeks. On return of the handset which was late returning, carphone warehouse explained that my phone was then fixed and it had past their diagnostic tests. I then inserted my sim in the shop and the phone had not been repaired and... read full review »

I bought a kodak camera in New Zealand. It broke. I returned it to the business I bought it from, they sent it to Kodak repairs in New South Wales, Australia. When I phoned to check 1 week later what was going on I was told it needed a new LCD screen but there were none in stock and they didn't know when the parts would arrive. I phoned 1 week later same story. I requested a replacement or refund, Was told they don't give refunds and had none in stock to replace. By the way I am now dealing with people in Manilla! I phoned 1 week... read full review »

This site is so rigged, it in unbelievable. All you have to do is to write into [email protected] and complaint about anything from how slow their site is or any software problems. From that moment on, everything will go bad for you. You will be dealt with crap cards and your premium cards won't hold. I didn't believe it at first until I wrote in to complaint about connection problems and from then onwards, day after day for weeks on end, you're targeted to lose. read full review »

Order book from netstoreusa.com website 4th feb 2007, money was taken from account next day, have not received book, have sent numerous emails all have been ignored,Company name is opencommunications inc, Email address are www.netstoreusa.com, www.opengroup.com, [email protected] and [email protected]. read full review »

Reference Number: SKL/Millionenformel/05/1288 Batch: SKL/25/8787 Congratulations!!! We are pleased to inform you of the result of the just concluded annual final draws of the Suddeutsche Klassenlotterie Program. Suddeutsche Klassenlotterie draws was conducted from an exclusive list of 25,000,000 e-mail addresses of individual and corporate bodies picked by an advanced automated random computer ballot search from the internet as part of our international promotions program which we conduct every year. No tickets were sold. After... read full review »

Whilst fishing through feedbacks on uk site i came across a disgracefull wording use by email user macbruce45 schizophrenic for someone to use this in this manner clearly has a mental problem of his own an illness of this kind or any other should not be permitted to be used in this way on your sites society has a raise problems as it stands and putting more wood on this fire should not be tolerated ask this member to remove this or this will become a political matter in time. read full review »

Application was made to this website on January 15th 2007. Transaction number53649200. The number given on my credit card is800-262-3787 GBR. Credit card is Natwest Premier Private Banking. Number 5435-5630-0877-9481. I was not aware of the charge until I received my credit card statement. read full review »

I do not recommend this company, they over charged me by £400.oo on the day of collection. They quality of movers was very poor and damage to lots of furniture! I just got excuse and fobbed off by the staff, who dont seem to care about you or your goods once they have taken the money. Stay away from this company! read full review »

I am currently using two contracts from the same company and the service and products provided to were fine so i decided to purchase another contract. This company would normally give you the best deals than other retailers. This time i was offered a deal after cashback GBP 9.99/month with motorolla V3X.for 400 voice min , 250 texts, 5 pounds download multimedia messeges. I received my phone in a simple white box and not motorolla box, without memory card, wired headphones and user manual and drivers cd. I phoned them up to... read full review »

I have just purchased 360 sharepro download product which was £0.99 a month for two years, it gave me the option to have 3 other facilities which involved protection spyware/download protection and said that if I required them I should check the box, I did not require them so I did not check the box. After I paid it highlighted that the total amount was £50 odd would be taken out of my account, which is not even close to 99p a month for two years. I immediately realized a mistake had been made so I contacted their customer service... read full review »

I have taken my phone on 30 Dec-2005. but From Starting on words it creates problem .2 times charger has been already change. 9 to 10 IC has been change. battery & headphone is also changed. But the problem remain the same. More than 4 months it will be on service center for repair in 1 year: automatic switch off unable to call sometimes joystick problem unable to charge some times automatic charging read full review »

Can someone please put in an official complaint about his ANNOYING advert. I use firefox so i assume thats why i stopped hearing it, but using IE the buzzing noise returns. Please get this advert off the net. read full review »

Bought HP F380 printer/scanner/copier from Tesco's only to find that the ink ran out quick. I assumed that it came with a very small amount of ink for reasons of enhancing the sale of the printer and decided next time round would purchase a bigger amount of ink to last longer. Apparently this is not possible. It seems that the two cartridges that were supplied with the printer are not purposely made smaller ( 5ml ) to enhance the sale of the printer, they are the only size available for it. It seems for all other HP printers that if you... read full review »

I subscribed to limewire.co.uk and got 360 share pro (nothing saying it was linked to limewire or anything) which worked for one day. Now it pops up with an error message and won't work, and the only way I can close it is to go into task manager and shut it down there. Sometimes the error message won't leave the screen and I have to restart the computer. I have tried to contact them for a refund but they say my username is not valid... help! read full review »