I purchased a hot tub from these people in August 2009. They came out to my house and met me and my 2 disabled children and seemed really nice. I paid in full for my hot tub by cheque (stupid I know) that same day. A couple of weeks later a was looking on the internet and found hundreds of complaints about the company. I decided to cancel my order, which according to the terms and conditions you could do at any time but after 7 days you lose 1 third of the order value this I accepted. I was told by the girls in the office that my money would... read full review »

bought i pod to pc transfer which did not work. I have been e mailing them for 1 month and they just ignore. left completely high and dry as I have lost all i tunes. they obviously dont care about the customer just take your money. read full review »

Was under impression booking a theory test directly with government body - paid £51.00 for a test which costs £31.00 - had no idea of cost at the time. How is this allowed to happen? read full review »

Da Dong Restaurant, 39 Smith St, Chinatown, Singapore. We were approached by the manager while passing and we were beckoned to enter. He pushed the crispy half duck on the menu for $33.00 and we thought we would share it between two. The Duck arrived and the skin was carved off and put in pancakes. The rest of the Duck disappeared in the back. After finishing this a small plate of Duck meat was placed infront of us and we were left with that. No further pancakes or rice appeared. We ordered some rice to go with it. After quickly finishing... read full review »

I returned 3 DVD's in Trident as per their online terms and conditions and have been unable to obtain a refund. Isent the parcel International Signed For and followed it up with Royal Mail. They informed me that the parcel had been delivered to the correct address and that a signature had been obtained. I've lost count of the number of emails I've sent trying to get my money back, but have finally resigned myself to the fact (one year later!) that I've 'been had' by this so called 'company'. read full review »

Ive got the exactly same problem! im at university... no credit experience... visited David Lloyd Leisure with a view to joining. They were very persistent is me joining. Made me fill a form, which I DIDNT KNOW was the contract AND i wasnt told it was the contract, which would make me a member and legally binding woth the agreement. The woman just said 'hey just sign here for me, and thats all we need'. So I just signed it. not knowing what it was. i just thought it was normal procedure. next day get a phone call to pay for 12... read full review »

The told me they sell iphones 3GS 32GB for 450$CAN, so I made a little research on the net and they seemed legit. After that, I sent them the money by moneygram(big error), after they received it, they asked for another 200$CAN for the customs. I told them I couldn't afford it, so they told me to pay half of it. I didn't want to pay another amount of money so I asked a refund, they didn't want to. So I paid another 100$ hoping this wasn't a scam. After they received the money, they said that I have to complete the 200$CAN payment. Obviously this was a scam so I didn't pay. read full review »

Uggfactorystore sell fake/counterfeit Ugg products and poor quality ones at that! They have a returns policy that is not implemented at any stage...Lucy is the customer service representive (if you can call it customer service), who will call you a liar, refuse to provide an address to return the goods and most importantly have NO intentions of refunding ANY OF YOUR MONEY... DO NOT use this site the good are as fake as their returns policy... and the goods are as poor quality as their customer service...YOU HAVE BEEN WARNED... read full review »

We have had Estimated bills for some time - EDF reckon that the meter has not been read since Apr 2007 - though I know that I have sent through readings via phone - although this is long winded. My last quarter's bill was £189.00. There are only 2 of us living there. Heating is via domestic oil. My partner works from home. They recently read the meter and have come up with a bill of £2, 400 !!! - the meter reader seemed more interested in our CD/DVD collection - and my partner had to ask him to read the meter and... read full review »

This 'company' (I use the term loosely), have made two withdrawals totalling £88.04 from my account using my debit card details. The phone calls were made from 18682209921, a US number, for Business Services and the payments were in US$, hence the odd amount. I have never heard of this company and never had any dealings with any one with this name or url; usually I make payments through Paypal or Clickbank so how do these people get our information My bank has placed a stop on my Debit card and I am now waiting for a... read full review »

Sent some items to Nigeria using this company Nigeria's Cargo Force NGF Ltd. The items were not delivered. On call the company, I received insults from the staff, telling me they we deliver it when ever, and that their van was stuck somewhere in Nigeria call Allhausa. There was no apologies, instead I was told to go away and hope my items get delivered. The have not been able to show any proof that the items left United Kingdom. The charged me £235.00 and are holding on to my items as well as the money paid. These people are believe are fraudstars and not geniune delivery agents. read full review »

I placed an order with argoth in sept 09, The amount os £38 was taken from my account within the next 48 hours. The goods did not arrive within the 2 days stated when i placed my order, so i contacted them. Stacey sent me an email saying that they were out of stock but due a week later, they never arrived. I then contacted them at least three times and recieved no reply, then finally i recieved another email stating that i would be refunded within 14 days. i have NOT recieved a refund and all corrispondance since has been ignored. read full review »

I have been appalled by Laura Ashley's customer service - shocked!!! I have been trying to resolve an issue and have so far been on the phone for 4 hours to al their 0871 numbers! The wait times are unacceptable and NO-ONE calls you back... I wish I had never bothered with the order, the hassle has been unbelievable and the pleasure has been completely taken away. I just want to cancel the order and go to M and S where they are at least known for good customer service... I have also read so many similar stories and am now concerned about... read full review »

I ordered a rizomz reasets for my ducati monster.However, more than one year has passed and I still has not received my package. Moreover, they did not give me any response since May, 2009. I am afraid taht it's a fraud from Emotouk(ITA-MOTO) read full review »

The National Lottery P O Box 1010 Liverpool, L70 1NL UNITED KINGDOM Attention: Be notified that after the UNITED NATIONS CONFERENCE MEETING held with the British Award Commission Representatives, we have been awarded to compensate you with the bank draft worth Two Hundred and Fifty Thousand British pounds - Ј250, 000 Pounds Only. This is because your email address has appeared among the lucky winner that lost his winning fund from the British award Commission. HOW TO CLAIM YOUR PRIZE: You are advise to Once you... read full review »

i recently searched through google to book my theory tast online, the first item that appeared was theorytest.net. i clicked on, booked my test and was told i would receive a confirmation email within 2 days. i never received this email however the money was taken from my bank account: Here is a section of my bank account statement as proof of payment: 29/01/2010 Card Purchase -£42.00 PAYPAL *ISCOPEMILD REF 027 0838771100 BCC I returned to the site to enquire when my test was booked for but there is no... read full review »

yesloans took ?£69.50 from my account before my loan had been approved, i was refused the loan, and now i cant get my money back, the phoneline just keeps me hanging on 10p a minute, same message telling me to call back, but every call says you are 20th in the queue, really frustrating, i, ve been on phone 8times, each time same message, cost me £9 .80p so far. PLEASE DONT GET CAUGHT OUT BY THIS COMPANY, BE WARE!!! read full review »

I ordered goods totaling £95 and have recieved nothing, I have sent numerous e-mails and cannot get a response on the telephone. I wonder if anyone has had a success order recieved off hydroponics ltd? read full review »

Having had the plumber in the 1st ime to do a 'Gas safety record' 15 months ago the next plember eventually turned up after a several failed appointments only to find the gas flue missing?! He did the right thing in turning the gas boiler off(much to annoyance of our tenants for 2days). Only to order part and return to finish gas safety check. This boiler hadn't been touched and the only logical explanation was that the previous plumber had failed to re-attach gas flue properly or at all. Two days later Plumber return... read full review »

I have received terrible customer service from Samsung when trying to get my home cinema system repaired. It took me week to arrange a a repair and then it took 2 weeks for Samsumg to send through packaging and details for the collection. When calling them over them over the two week period i was told every time that the package would come with in the next two working days. I was told murderous versions of what would happen. When the package came it had no bubble rap or anything to fill in the voids in the box. Samsung clearly need to review... read full review »

I ordered a belt buckle and earring on 8th January and have not received anything. I received an email after making the order to say the products were not in stock but would be sent when they had them. I have sent an email with my order number to enquire when I'll receive them but have not heard anything back. I have since read other complaints of a similar nature so I'm a bit worried read full review »

I'm so sick of hackers on this game. I just played online and a player only to be identified as dan_truman had hacked the server so you couldn't mute him and his headset kept producing the same high pitched head splitting noise. Please help to get people like this thrown off of the network, something has to be done. 'Players' like this should be fined for ruining everyone other players gameplay with this illegal action. We pay a decent amount of money (£40- £50) for these games and I don't think it's fair that i leave the online play with a headache because of some moron. Please help. read full review »

Hi, I am a regular user of Nike. This is the first time I have tried Reebok for a change, but it was really pathetic. I have purchased a Reebok sports shoe (J08536) around 2 months back. After that I went out of country for one month and started wearing the shoe from last week. I have not wear that more than 5 times, but now I can see one stitch became bad. This is really very bad. I have purchased the item from Reebok Castleford shop. I never expect this type of product from such a famous company like Reebok. I am in a IT... read full review »

I ordered three tickets to watch JLS at the Hammersmith Apollo from this organisation. The money was taken from my credit card, but no tickets have been received. When I tried to contact the organisation, their website is no longer in use. It was operating out of Hungary, although it has an address in Vancouver. I have contacted my credit card company in order to get reimbursement for the £132 taken from my account. However, the money will not make my 12 year old daughter happy, as she will no longer have the birthday present she was promised. Is there no way of getting at these people? read full review »

This site promises a box of candies after you've earned 25 credits by filling in surveys, taking up free trials and so forth from partner sites. Thought I'd just give it a shot since well, the partner sites are real enough (Napster, EMusic, Blockbuster, LoveiFilm etc.). However, after earning those credits last mid-November and a dispatch notice was supposedly put on my account, I haven't heard from them since (Their claim: 30 days after the notice goes up, they will dispatch the sweets). I wanted to call/email them..that'... read full review »

i ordered goods from thaisteroids which i never got.i sent messages but got no reply.i was told to put cash into an account which is registered to a david langley, sort code 309867.account 07318139 lloyds tsb.i located the branch at fleetstreet, torquay.im trying to get my cash back in a nice way because i will find him sooner or later if god doesnt first.i cant stand people who make a living from robbing others. read full review »

free product ordered and within the space of 2weeks 3 payments totalling over £100 have been taken, order cancelled after 1st unauthorised withdrawal and money still being taken. read full review »

From 11/11/2009 to 11/12/2009 in small amounts of £12.41 I was charged almost £200 in unauthorised transactions even after I had complained to my bank. Paypal have been extremely unhelpful and so far, I have seen no re-imbursement. Be very careful of this website as someone cloned my details and is continuing to sell goods fraudulently on ebay and I have had to involve the police. Check your bank statments very carefully as these small amounts easily go unnoticed but quickly tot up to substantial sums read full review »

I get to know ms. Betty Wong through Alibaba.com. She supplies iPhone 3gs 32GB at factory price(very low price). She offered me USD200 per unit and free 2 unit every 10 unit bought. So I decide to buy 10 Units from her with free 2 unit. Never expect she's a liar as the way she's emailed to me makes me felt confident. I trust her because she has been Grant the 1 year Gold Supplier Status by Alibaba.com. It's the strong reason why I trust her. On 4th February 2010, I've transit USD 2000 to her at United... read full review »

I unfortunately got a free reading somehow with this woman who promised me untold riches on 6th February. Unfortunately she had my wrong birthdate so great for people being born then but no good for me. I emailed this fact and subsequently received a barrage of offers/ readings/ good luck prophecies until these were daily. Going down in price. I have emailed her twice saying she had it wrong and I an sure that these are automatically generated, I doubt somone called Tara even exists. I have now directed all her emails to the spam box and wish someone could tell me where and if the wretched woman exists. read full review »

Pls I need information about how to register @ EBAY AND ALSO HOW DO I ACCESS MY ORDERED PRODUCTS TO ENABLE ME TO START MY BUSSNESS. read full review »

i got scammed buy 100yocash read full review »

I went all the way to Fiji on my own for a Contiki tour which was cancelled due to bad weather. I was not informed of this and left stranded at the hotel on my own trying to figure out what to do. I have since returned to the UK and submitted a complaint which has been completely ignored. I have been chasing for over 3 weeks and every time I call I am told someone will contact me, they do not. There is a customer service team but there is no way of contacting them, apparently they do not give the number out. I am disgusted by the way I... read full review »

My friend & i were made to believe we could order this product for free, paying the shipment fee only. How so wrong we were!! They have taken £280 from my friends account without further contact to her & told her that she should have cancelled the order. We did not see anything to this effect when we placed the order, so please read other web sites before you order. Does anyone know if & how we can get the money back? read full review »

I ordered a jacket for my daughter and upon receipt we found it too big. The website states no quibble refunds so I emailed Tack Direct to arrange return and a refund. I was then told that I would be debited an admin fee for cancellation of the order. I did not accept this as this is illegal under the Distance Selling Regulations. I retuned the jacket at my expenses and unfortanately I did not return it to the returns department but to the office address on the email correspondence. I accepted my error and offered to pay the Royal Mail... read full review »

I ordered three samples of acai products and they said it would take 3-5 business days to get to me. It is now 11 business days later, still no samples and my bank account has been debited $240. I have contacted this number: 08082389891 and the guy said that I had 15 calendar days after purchasing the samples to cancel. I did not know I had to cancel anything, and how would I know if I liked the products or not if I never received them. He also said that he would have the refund department contact me. Well, today I received an email from... read full review »

i need to know how i can claim my money back or cancel future payments, i have never heard of this website or company and i have been charged $34.95 read full review »

Your customer service was rude and cannot speak English unable to help me with the card I bought, She kept asking me to repeat myself on several occassion at the end hanged up on me. your card is not allow to make a call. Also your promotion is out of date on your recorder messages. read full review »

I purchased a pair of Ugg boots on line at www.salewinterboots.com and they have taken £75 from my bank account however nothing has been delivered and the site has been taken down. I am a single parent and every penny counts I cannot afford to loose this sort of money and thought that it was a genunine site as it had the Ugg logo's on there. Can you advise me as to how I can claim my money back. Thanks Natalie Hyde read full review »