I purchased a package for 4 days, 3 nights in Orlando and a 2 night cruise, with the option to set the date at a later time. When I called 6 months later (in Jnauary 2009), I was told that the cruise ship was in Texas helping with disaster relief and my package would honored when the ship became available again (most likely in July 2009), or I could pay extra for a different cruise package. When I called back in July, I was told my package had expired, but I could reinstate it for an additional fee, and that my original package was no longer... read full review »

On 29 June 2009 I placed a order for 3 cartons of Capri Lights Superslims. I paid for the order via e-check. ($50.97) To date I have not received the order and K2 Smokes has not replied to five e-mails I have sent. read full review »

WE PUT OUR NEPHEW, WHO IS MENTALLY CHALLENGED TO A DEGREE, UNABLE TO MOVE HIS HANDS WELL, ON THE BUS LEAVING DB. TO NEWARK N.J. THE WOMAN WEARING RUBBER GLOVES CAME TO HIM FOR HIS TICKET, HE, NOT ABLE TO NAVIGATE MUCH, PLACED TICKET IN HIS TEETH TO SHOW HER MORE ID, AND SHE REFUSED TO ALLOW HIM TO USE IT, FORCING HIM TO LEAVE THE BUS AND PURCHASE A DUPLICATE, THUS HE SPENT THE $20.00 HE HAD TO HIS NAME FOR THE TRIP TO EAT. HE IS SO DISTROUGHT, MAY NEVER TRAVEL BUS AGAIN. WE WANT A PUBLIC APOLOGY, AND TICKET REFUND NOW. I WILL NOTIFY EVERY... read full review »

This company is a complete rip off, First they charge the highest fees around, then they provide used and refurbished equipment, that routinely breaks down. In the last 2 years, I have had 5 broken boxes. Then they schedule an appointment for a 4 hour period and never show or call. When you complain they offer to credit you back for the time you were without service, which is something they owe you anyway. read full review »

One of my cats vomited after eating (not uncommon for cats) Fancy Feast Gourmet Gold dry cat food, and now my light carpet has a permanent pink stain. Yes, my cats like the taste, but color is definitely meaningless to them. The food dye (check the ingredients list) is added for us humans--not our cats. They care about taste, smell and texture, NOT color. WARNING: If you have light carpets and a cat prone to vomiting, do NOT feed this food to them. The red food dye stain is probably permanent. read full review »

I got charged without my authorization on my Bank of America account for $21.64 for 3 days in the week of July 20th 2009 for games software upgrade. I dont play computer games. I called the number listed but was not able to get service. I was put on hold for more than half hour each time. <br /> <br /> The Bank helped me get my money back. read full review »

I ordered the diet pill this company offers and called a day later to cancel because I did further research on the pill and found it was not approved by the fda so I wanted to cancel my order. I called and was told that there was no way I could ship the product back to them because there was no return address and they refused to refund my first payment of $4.95 which seems like a small amount but it's the fact that I was told I could NOT return the product and I could NOT receive a refund. I am contacting the bbb and reporting thi... read full review »

I ordered online continue education program 04/12/2009, but I canceled this 04/18/2009 because it was too late to apply. I called to customer service about refund. However, it was charged next month. I called to customer service 05/25/2009 again, then a staff confirmed to send a refund check right away. But nothing happened in one month. I called again 06/22/2009. He excused...I waited again, but nothing...I called 07/15/2009 again. He said he did send a check the day before. Nothing...so I called again 07/27/2009..so a staff said that the... read full review »

Rachel Ray had a hit on her website about this Acia Berry Detox, you could order the bill for only 99cents Shipping and handeling. I orderder on 07/09/09, I went on the website for this Acia Berry Detox and they had not even shipped the product until July 18, 2009 I received on the 23rd. If I have 15 day to try the product, then why in the world did they wait so long to ship. I have now been charged 87.18 for the bottle of pills I cannot even use due to high blood presurre. I contaccteds the Naturecleanse people, and that pretty much... read full review »

Unethical contract and billing practice. You find out at the end of the contract term that iIn the very fine print they say you will be billed for "virtual office" services for 3 months for forwarding mail. If you are fortunate to have read this in the first place, you would assume this would be some kind of nominal charge related to costs. NO! For three people we got billed $850 per month for this. And by the way they din't even HAVE our forwarding address so they were doing nothign for this. AND THEY DO NOT ANSWER THE PHONE OR... read full review »

BE SURE TO CHECK ADOPTION POLICIES OF ANIMAL RESCUES BEFORE APPLYING FOR A PET! My wife and I applied to adopt a dog from Furry Friends Network in July 2009. First, we were told in the beginning that FFN did not adopt out of state, however their website FAQ clearly states that they do. Then after we were told that we were favored over 20 other applicants, they told us that FFN does not adopt to homes with un-neutered/un-spayed pets, However their website FAQ only implies this and does not clearly state this as a policy. On... read full review »

Very rude employee who should have been fired. Try another hotel and stick with a name brand. read full review »

I Purchased a Cal Flame grill, made by Calspas, along with components from Carribean Pools and Spas. The purchase was made solely as the result of Cal Flame's "Lifetime Component Warranty". This warranty covers the grill, among other things, against corrosion. After 6 months of use, the grill began to show signs of corrosion. I immediately contacted both Calspas and Carribean Pools and Spas to address this issue. Calspas refused to even talk to me. Carribean Pools and Spas gave me the run around for a year. So much for the written... read full review »

i c their doing it to everyone, they jus did it to me n charge me 39.95 n i didnt recieve anything... and my bank cant do anything until the process goes through, this is after the proclaimed 2.29 charge read full review »

I understand this email will probably have no effect at all on your corporate policies nor your business practices, but I felt as a customer I should let you know how I feel about the Singer products I have purchased in the past two years. For as long as I can remember my Great Grandmother, Grandmother and Mother had Singer sewing machines. They were finely crafted and so durable they lasted 30-40 years if not more, Great Grandmaâ��s singer is still going strong according to my cousin who owns it now. So I grew up associating the name Singer with a finely crafted product and a name you could trust. read full review »

poor service : They seem not to care to find a problem that may be difficult or challanging if it may not be something already in the books. They just brush you aside and tell you things that they think will satisfy you until your next visit. They all appear professional and caring on the outside but when inside the system things change, especially if you have difficult to diagnose symptoms. I assume that anyone with common problems think the place is great. They used to be called Medical West which we used to call Medical Waste, I guess garbage by any other name is still garbage, and still smells as "sweet". read full review »

Extremely disgusting...what a dump! read full review »

for those of you that would care to go deep sea fishing in the St Petersburg, Florida area I want to share an experience with you that was so unbelievable that I felt it necessary to post a complaint somewhere. There is a fishing company called Hubbard's Marina on Johns Pass. I was on vacation from NH for a week with my fiance in St Petersburg and wanted to experience deep sea fishing since I have been a long time enthusiast in my area along the Atlantic north east. I have fished most of my life, own my own boat and have been on... read full review »

I'm cancelling my order and i would like my refund that you had promised in your site. I already am using another very good antivirus and it works, so i don't need your personal antivirus. I am cancelling within my 30 days trial period, and i would appreciate my money back. $79.90, I really hope you will comply. Thank you. read full review »

I worked 2 different service calls for Barrister on one call they keep sending the wrong parts which they acknowledged and refused to pay me for 3 trips to the customers house. On the second service call they said I didn't return the core part in which I did and supplied them with a tracking number and they still refused to pay me.Do not do business with these people at all they are a rip off.I am going to report them to the warranty company that they service.They screwed me out of $260.00 read full review »

This furniture company is as shady as they come -- and this is from personal experience. Once they get your money, forget complaining or trying to get a refund or an exchange. There is no such thing despite what their website says. Forget the BBB - they know about this company but they don't have the power to enforce anything. It's not even worth going through small claims court -- it's just too much of a bother to deal with these people who are elusive and obnoxious. Trust me. Don't read the online reviews either because... read full review »

My story is the same as all the previous - in a moment of desperation I applied for a payday loan, but then decided against - didn't even fill out the application! Imagine my surprise when they debited 31.98 out of my account, which caused an overdraft, and now I can't get my refund - what's worse is that today I have another unauthorized debit of 17.98 - not sue where that came from, but I have a bad feeling that it is this company or some other scammer that is related to mymomentary lapse of reason - I will NEVER apply for anohter one of these, and I really hope I don't have to shut down my account, but I may have to... BEWARE! read full review »

We placed an order for granite counter tops over 5 weeks ago, paying in full to take advantage of a discount. I picked out the slab over four weeks ago. We were promised that this was an easy installation: as this was a small job, the turnaround was to be within a few days after the measurements were done, according to the store representative. The business has not lived up to ther promises, they do not return phone calls, they lie about installation and delivery dates, and when confronted on their inconsistencies, the owner, Don, and one of... read full review »

I purchased Ultimate Vocabulary back in January, I tried it, it was OK. The software takes about 3 - 5 minutes to load. I complained to support, no response from support. I complained about issues with software, still no response. I finally bought a new computer in April and suddenly remember about the software so I decided to install on the new machine. Complain about key not working. Again I e-mail support still no response. I already trash the old computer and now I can't even get it to work on the new computer. Four days has passed... read full review »

Fat cow hosting has never disclose what the charge for each products they have, till you have sign up and log in to the control panel, the most frustrating thing is requesting refund. They will deducted 50-60% of your sign up fee and tell you certain products was not refundable, and they are not listed in the terms and condition. The other problem is the construction of the web site, it is so difficult to navigated and try to constructed a web site is a nightmare, and the help desk is not help either. I suggest, do not sign up hosting from fat cow, there are plenty of other web hosting services out there. read full review »

outletadvantage.com (Outlet Advantage) is not a real company. It is a fake company from China. The prices seem really good but do not buy from these guys. It is not a real company. The BBB logo on their site is not theirs. Above all, do not give out your credit card information. read full review »

Brand new sauna fails 3 months after delivery. Company refuses to honor 1 yr warranty on the wood and lifetime warranty on the electronics. Now all they have disappeared. FRAUD ALERT!!! I have filed complaints with the FTC, the CA DOJ, the BBB, and the San Francisco District Attorney. read full review »

I bought a honda civic care last night form norther blv, at 9pm, Monica( 718-570-3940) the representative came to my house at 9 pm to have a look on the car, i liked it, it paid and got it, but at 8am i found it having a damage in the front, we wentto her but she said that we did it, i need somebody to examin the car, to see if it an old or new accident. You can not let your dealers cheet people like that, that is unexpected from Honda. Cell: 646-289-1689 Office 212-984-5427 read full review »

After signing up for the program and receiving my membership packet, I decided the program was not going to be beneficial to me. The packet states that if I return the membership materials and a letter stating that I want a refund within the 30 day trial period, my initial month fee of 129.99 would be refunded to me. Every time I call about it, I am given the run-around. The same guy answers the phone but tries to disquise his voice. I am constantly being told that someone will have to call me back but no one ever does. I have stopped payment... read full review »

Franklin American provided a GFE (good faith estimate) for my loan. The actual amount, provided at closing, was thousands more. I was given no notice, and was told only that everything is fine along the way. When I asked why, they said "these things happen, it is only an estimate" and was bullied, basically being told "pay or we don't close." I am very unhappy and would never consider using them again. read full review »

July 16, 2009, I ordered 2 different products and my card was charged $39.95. I spoke at great length with customer service before ordering and was assured that everything was legit. To date 7/28/09 I still have not received any product, after calling customer service the first time I was given a UPS tracking number and was told the products were shipped on July 23, 2009, not on July 16, 2009 as promised. I was then told they would change my 30 day time period to August 26, 2009 instead of August 15, 2009 to make sure I had 30 days to try the... read full review »

Originally I made an inquiry and paid $2.99 from a phone call form federal grant usa. Since then, my checking account has had 3 addtional charges, one from them which I immediately cancelled. The others were from networkagenda which I was able to cancel and now from easysearch4 cash. I cannot locate a webiste and cannot get thru on the phone 800-456-8849 (and can only imagine why) to cancel this "free trial" I did not request and get a refund. How can I get these charges stopped? Is there a website for easysearch4cash? read full review »

I am filing this complaint on behalf of my parents ages 83 and 91 years old. A relative gave them a laptop computer..They have never used a computer before and she thought it would be nice for them to enjoy..My dad called their phone carrier AT&T and ask to be hooked up to the internet..the rep ask if he wanted it to be hooked up directly through their tv...he said yes that would be fine...this past Sat July 25 two men showed up (without proper ID and no logo on the truck and van) said that AT&T had sent them out to hook up their... read full review »

unauthorized charge of $19.95 charged to my charge card. I am not a member of the site read full review »

Subscribe to KyLin TV for a year contract. Feels like to watch no-man operated IPTV service, the TV screen always shows black sever busy signal for scheduled TV programs and lots of misplacement under TV program titles. Outrageously when we tried to cancel our services, we bombarded with sales call from KyLin TV. There was $15 rebate when we signed up one year contract, of course this never shows up!!! All my friends have been canceling their services. This company is doomed to go bankrupt one day!!! Now they try to suck Europe customers!!! read full review »

We have an unauthorized deduction of 30.00 from our bank account going to Iwb Services LLC. There is an additional unauthorized deduction of .24 cents for an International Services Fee, of which I have no idea why it has been deducted. Jennifer Davey read full review »

I have no idea who these people are. A $7.95 deduction. There is no # to call just a deduction date. How can I find out who these people are and how can they be stoped? I do how ever have someone who I used my card to pay $1.98 for a CD that would tell me how to apply for Federal Grant. The next thing I know they had a $39.95 deduction on my account but there was a 899 number. They were to credit my account within 10-15 days. I caught this on 7/6/09 as of 7/28/09 nothing. If the site is secured how are these people getting our info? read full review »

They just scamed me 94 dollars out of my account so I mean I took care of it they can't access my account anymore but I wish there was a way that I can get the legal system involved because this has gone on long enough read full review »

on 7-25 I went with my cousin to buy a new car. We went to this dealership, test drove a civic and a accord. The sales guy did not let us test drive the cars until he drove them for about 15 minutes then he gave my cousin the keys. We go inside to get the papers started on the accord...before he did anything the sales guy said it will be 500+ a month in payments... UM>>>I dont think so...He began to argue with me..this is before he even ran a credti check or anything so I asked him how does he know what the payments are going to be... read full review »