I purchased a DCS 5 burner stove top range 3 years ago. A few months after I bought it the center burner stopped functioning properly. I have tried to have it repaired for over two years but no one has been able to fix it. At the time, there was only one appliance store in my area who carried it and when they couldn't repair it they stopped returning my calls. No one else in the area would try to repair it as they were not familiar with it. Now that there are two other appliance stores in the area carrying Fisher Paykel I am trying again... read full review »

I have recently bought a second hand 14 inch Toshiba TV/VCR model MV13W2W year 2002. There was no insructions with this TV. Could anyone please send me one or at least tell me how I can get the instructions on how to program it. Thank you in advance. Evelyn read full review »

I will like to report an incident that happened at Car Phone Ware House Canary Wharf. My name is Mr Fatusin the director of STJ Systems Ltd currently an IT Consultant with Credit-Suisse Bank in Canada Square Canary Wharf. I am a customer with your company for several years and had been to many of your braches. My current phone is a Nokia which i bought around February and insured with Car Phone warehouse. There was a manufacturer's fault with it and i took it to your branch in Canary Wharf. I was told it will take about 2/3 weeks and i... read full review »

I was going to order one of Jack's juicers until I saw the $24.99 shipping and handling charges!!!!!!!!!!!!!!! To me, that is ridiculous!!!! read full review »

I am involved in a battle with the Maytag Corporation. It has taken place for almost three years. My washer was under warranty, and it is faulty. Maytag has not honored their written warranty. I have called their customer service department as well as their other offices. I have even written Maytag executives and informed them of my machine’s performance. I have expected to be fully compensated for the purchase price of my machine as well as the cost of the destroyed laundry. This has not happened. From the onset I have been directed... read full review »

In January 2006 I have bought a laptop in Curry Park farm Folkestone kent, in May 2006 it was already faultif, I have contacted the techniciens on the phone and discovered that I hadn't took out a covert for business that I was really surprised as I specificaly notified that computer is business use! So they took my computer away for almost 2 weeks, my business survive with great difficulties!!! Then this sunday 1st of October here we go again!!! this time couldn't use my scanner and my hub whitch are really needed, so I went back to... read full review »

I bought a Dell Inspiron in 2003. Over the years, about every eight to nine months, the computer would overheat and randomly shut down. I would lose information. My email would get messed up because of it. Each time, tech support would send someone out to replace the faulty fan. It occurred again 1 day before my warranty expired. When I called tech support, I was told that they had to look into the history and would call me back. They never called me back. When I called to find out what the deal was, they told me that they didn't have a... read full review »

Consumer Follow-up Message: WONDERFUL!!!! Thank you for your assistance and editing, yet still communicating my full message. I appreciate your attention and assistance in this. I have written to GoodHousekeeping, as they were where I got the whole idea and encouragement to purchase this steaming pile. They say they will look into it, as it is their pledge to either replace or refund an item that they recommend when it fails within 2 years of the consumer's purchase. This might be good for your readers to hear about. Without thi... read full review »

I did not use my first week free personal trainer offer that came with my joining 24 hours. I asked if I could use this any other time since I was leaving for a long vacation during and will not be in to use the gym the first week. They said yes, no problem. I came later and talked to the assistant manager and he flat out said I can not use it once I missed it. The worst thing about it is he actually made me feel I made the whole thing up. I would have cancelled my membership right there and then and have gone somewhere else if it was not the... read full review »

Tuesday 7/11/06 T-Mobile Customer Relations PO Box 37380 Albuquerque, NM 87176-7380 It’s rare that I encounter a customer service issue compelling enough to take the time to write a complaint letter, but I feel that last night’s phone contact with a T-Mobile technical service representative warrants it in this case. I purchased a new Motorola RAZR V3 phone and signed up for T-Mobile’s Get More 1500 Minute and 400 text message plan through LetsTalk.com 2/9/06 (order # *****). Prior to that I’ve been a... read full review »

I purchased a brand new hp f1703 monitor along with a new hp pavilion a747c computer via the internet about a year ago and during that year I moved and by the time I got my office set up in the new house, the entire computer and monitor had seen less than 6 months of actual use. The monitor started going blank on me so I researched it on the internet and found that hp had a series of these monitors with this problem manufactured during a specific period that were eligible for FREE rplacement or repair. My monitor was manufactured... read full review »

The electronics business is deceiving the public when it come to HDTV, HDTV is set at 1080,1080i,1080p Yet it seems common practice for companies to advertise EDTV as HDTV it is not, EDTV is 720,720i,720p which means 720 lines as opposed 1080 lines in HDTV the difference is the same as Night and Day . It is time someone put a stop to this. read full review »

My complaint is about the model ep-923 euro pro shark professional steamer, i was given a steamer for christmas 05, i used it 4 -5 times and it quit steaming, and euro pro wants me to send it to plattsburg new york, for repair. UPS wants to charge $51.00 to send it.. And i read other complaints that spent their money to send products to euro and have never recieved them back???? Sounds like euro pro has a scam going....my steamer was originally $ 179.00. What can a consumer do??????? read full review »

ColorTyme Rentals - 5332 Gull Road,Kalamazoo,Michigan 49048. I'm renting a Dell computer, and the computers great.... But, the people at the rental place, not so great. I've been harassed, etc. I've been paying on my computer for over a year, I have only $450 to pay on it, but, yet, my reciepts say different. For the last 2 month's the receipt's been saying I still have 13 month's left????? 13 month's!!!!, how is that, when I like have only $450 left to pay????How do these people figure ???? I am not paying... read full review »

I bought A refridgerator, (frigedaire) from Anderson Appliance in North Jackson Ohio, on August 10, 2006 and it started leaking water, so I called Mr.Anderson and he told me he would be out either that day or the next day, which was on Monday Oct.2,06 that I called him. So this is Wednesday Oct.4,06 and I called today and he was so rude to me that I sat here and cried. He said well I dont come to your town very often, and If and when I do , I will call you and stop and look at it for you. It might not be this week or this month!!!! Could not... read full review »

While using a GE Dishwasher Model PDW8280J03SS, serial # GH74992B, I deeply cut a finger when opening the dishwasher. I gently felt around where the injury occurred but could not locate anything that may have caused the cut. A bit of antibiotic salve and a band-aid is being used to help it heal. This occurred on 10/16/06. I do not expect there to be any complications. Please imnvestigate to inform customers of the danger and provide a fix. read full review »

I have an Amana Bottom Freezer Single door refrigerator. Twice the fridge has stopped cooling and freezing. It makes a funny noise and then I notice my freezer items are softening. I've lost 2 full loads of food, I've had my family of 4 eating out for 2 weeks while waiting for "service". They screwed up the first repair because the tech was trying to help. He didn't want to replace the compressor because he said the replacement will only be warranted for a year. The company claims that is incorrect and now they are... read full review »

This is in regard of the handsfree i bought the sony erricsson w700i on 26th june 2006 from one authorised shop for sony erricsson phone named ANUPAM STATIONERS mumbai. I had problem with the handsfree of the set and send it for replacement. They said it will come after 15 days but they r not at all replying and not even attending the phone calls. There are more then 10 customers r there and are enough to take this matter further if not responded. Dear All service providers, Pls make sure that customers don't suffer for what ever reason coz as this market (not only this but also All) depends on customer finally u loose. read full review »

This story now is 3 months and running. I paid my Sprint Bill in July and August directly from my bank and Sprint couldn't find my payments. After 5+ hours and a half dozen calls they said my bank had to fax them proof so they could find it. Mean time cutting my service. The Bank fax did twice since they told them the wrong procedure. Service was restored. A month later I get billing statement saying they found the money and I had a credit. Of course they didn't change my PCS balance on my September still shows me will a balance due... read full review »

My grandmother gave me her Magic Chef smooth top stove she'd purchased in '95 when she couldn't get the cleaning cycle latch to open fully. She didn't want to mess around with fixing it, and so she just bought a new stove. Not having the money that she does I was happy to take her hand-me-down stove which I was able to fix easily myself. Now however, less than a year later I have the infamous recurring "F1" error. It first occurred in the mid-afternoon. Then again, twice, in the middle of the night last night. After... read full review »

My last dealing with Heilig Meyers turned out to be one of the biggest mistakes of my life! In 2000, I purchased a washer/dryer and mattress/box springs. It started going bad right away, because I was paying my payments in advance, and every time I would go in, they would claim I owed a late fee. I would have to argue with them every time a payment was due. Then, without any notice, they closed the store. They never sent me any information whatsoever about where to send payments, or how to contact them in any way. I waited patiently, month... read full review »

I purchased a DSC-S40 Digital Camera on Dec. 05. By July, 06 the camera stopped working. I talked to the customer service dept. at the toll-free number, and they send the camera to the repair shop. I got the camera back by the end of August, 06. However, three weeks later, the camera stopped working again. This time it won't turn on. I went to the Sony website to chat with one of their "specialists," Andrew, who just told me to "reset it" by changing the batteries, and pressing and holding the power bottom 15 seconds. It... read full review »

I have purchased printer from Hp and sumbitted by papers with gurnaaz for redepmtion and recd the mail that gift will be delivered within 8 weeks bt still not recd. Called so many time over the phone also bt no trace. Papers deposited with them on 25th July 2006 by hand. Pls anyone can help me in this regard. read full review »

I had purchased a 3 pes Hp Laser jet 1022 on 3/3/2006 and according to the offer I was supossed to register online and submit some documents at HP redemption cell Nehru Place New Delhi to claim for a free gift i.e All in One HP Printer according to the offer. But I haven't recieved the gift yet as it has been more than 7 month now ( it was promised to be delivered within 6 weeks). read full review »

Circuit City (OXNARD, CA) had advertised a View Sonic 17" flat screen computer monitor at $229 with a $50 rebate so thought it was worth a look. Got to the store and to my delight the placard in the store advised there was a $100 rebate. After double checking with the sales associate that there was indeed a $100 rebate i bought the monitor for $129 +tax. I was given 2 rebate forms to submit to Viewsonic and did so the next day. Viewsonic advises only one rebate per household and they'll be sending me a check for $50. I requested the... read full review »

I purchased a Boscov's front load washing machine for $650 and a warranty for $150. It's been broken for three weeks. The repair man came to fix it (again) today and didn't have the correct part (again). My washer will likely be broken for 4 weeks- if they do get it fixed next time. Very disappointing! I will never stray from Sears again. read full review »

We have AMC with Manjalpur, Vadodara agency. Leakage in candle was informed to them on phone no 02652651898 on 06/10/2006. We reminded the agency on 10/10/2006 and11/10/2006. Our every call was received with a promise to solve our problem by evening the same day. But till date our complaint is unattended. We had similar experience in 2004 when after about 15 days our problem was solved after we could contact their main service manager Mr. Pankaj Taylor. Bad service! read full review »

Just has the control box on the refrigerator (model FR523W3AW5) replaced. From speaking to the repairman this is a very common problem. The repair man said they have has this problem since the model came off the assembly line. The cost was $114.90 plus $75 service charge. I would appreciate if Frigidaire would split the cost with me. The manufacturing date was 4/02 and I was told by Frigidaire that this is out of warranty and they will not help me. read full review »

I had Purchased a TV set from currys team valley gateshead on 25/07/04. I took out a extended matercare guarantee untill 24/07/09 5 years in total. I have had nothing but problems with this product despite many repairs by mastercare here are the dates of repairs and job numbers 1 aug 05 Job Number 204639 fault reported tv cutting out fixed on site power supply replaced 29 sep 05 Job Number 242318 fault reported tv cutting out fixed on site power supply replaced 30 mar 06 Job Number 375474 fault reported tv cutting out... read full review »

On 24/09/2006, I bought a laptop model HP PAVILION DV8302TX from a HP Authorised Dealer – MOBILITY SQUARE SDN BHD located at Lot 3-2,3-3, & 3-3A, 3rd Floor, Low Yat Plaza. 2. I am sorry to tell you that this laptop was in defective circumstances where the CD-Rom was occasionally idle and associated with the difficulties for the CD-Rom’s Open and Reject function. Besides, I had tried several times to “Create Recovery CD” but ended up with the screen pops out an error message: “Only a set of recovery CD... read full review »

I bought my Toshiba Laptop-Satellite AS 80in April 2005. SInce the very first day it had the problem of connecting to internet through the modem. WIthin a month its CD-ROM stopped functioning and I had to wait for more than 2 months for its replacement. I hoped that with the replacement, the machine will be perfectly fine and will not bother me any more. But after a few weeks, a strange metallic sound started coming from the bottom whenever the laptop used to heat up and the cooling fan was on. I told about this to the authorised service... read full review »

I am a professional photographer with over 20 years experience and have owned dozens of Nikon products. Over the years I have attempted to take them to the Nikon Facility in Torrance for repairs. Often their repair estimates are double or triple the actual value of the item! One instance I had a mal functioning flash. Nikon estimated the repair to be around $180!! (the value of the flash was approx $100 as a used item), and told me it something inside was damaged and had to be repaired. I refused the estimate and had one of my assistant... read full review »

I bought in an MP3 player from Indiatimes.com in the month of August 2006 for Rs. 2145, order No. 110281879. The item was delivered, but the head phone was defective. So I wrote to the consumer Service on August 18th and they asked me to call up a courier company (AFL) in Bangalore and request them to pick up the defective material. I spoke to one Mr. Pasha in the courier company and he promised me to pick up the matter on that day itself. But nobody came. I called up the same company at least 10 times, I wrote several emails to the company... read full review »

I bought the above mobile phone in Nairobi one three week ago. the battery goes out within a very short time if when am not using it, it takes less than 22 hours. Is the phone faulty or is it the battery. What can I do to have the problem solved or is 20 hours the duration for the fully charged battery. read full review »

We purchased a Philips 27PT6441/37 27" Flat screen TV on 11/11/04. It died on 12/26/04. (Stopped turning on - started by taking longer and longer to come on) Only a month before a problem. We called Best Buy, they said they would exchange it for us, even though it was over the 30 days already. So, we brought it up and got another one. That one lasted until 02/09/05 - Almost made it to two months with that one before it died! Then we called Philips and went through the hassle with customer service that everyone else complains about (not... read full review »

Akai colour television (model no.22fs -ctv) was bought on 16/09/2006 from Madurai meenakshi electronics, trichy-17, tamilnadu, India exactly after 20 days from the date of buying was not functioning when switched on, if the company was complained and asked for replacement they are not accepting our complaint and not responding properly. read full review »

Pleased be advised that your adherence to your policy does not concern me. What does concern me is that I have a product that I paid a significant amount of money for and this product is defective in 18 months from normal use. This must be either a design defect or construction defect that has now surfaced. If Gateway policy is that they will not support this obviously poor quality, then that speaks volumes about your company and policies. I also have been using laptop computers for many years. I have had an IBM laptop at work and it ha... read full review »

I am Sreekesh from Bangalore. I would like to bring the attention of people who purchase items from ebay.co.in.Always make sure that the items you purchase from ebay comes with original warranty. Most of the shops in ebay say that they will give original warranty and the accessories you mention the advertisement won't be there when you get the courier. I purchased an Olympus Digicam (c-370 ) from ebay during August 05. It was mentioned in the advertisement that the pbox wil include the warranty card, but when I got the courier it was not... read full review »

I bought a new computer from Tesco on September 26th, 2006 and set it up, only to find the keyboard was broken. I had to use my old keyboard to set the computer up as I needed it for business, and took the keyboard back to the shop today for a replacement. The woman at Customer Services told me I needed to dismantle the WHOLE computer and take it back to the store. When I explained that there was a lot of personal info on there, including things I paid to download off the internet that I couldn't afford to lose, she told me to come back... read full review »