CATEGORY: Home & Garden

Conservice utility management and billing
Jim March 18, 2009
This company charges a $3 fee for paying online using a credit card. I had heard that this was illegal, so I contacted my credit card company (MasterCard), which told me it was illegal 99.9% of the time, leaving the .1% to a payment arrangement through a third party agent. In this age of technology and automated payment software, I would think this is not only unethical, but unfair. As for the legality, I'm not an expert in this area, but common sense tells me it should be. Sincerely, JD read full review »
Filled under: Home & Garden Location: United States
Hdinstallers Plasma Installation
FSimms March 18, 2009
I spoke to HDinstallers on the phone and, after paying their ridiculous fee, they sent out a bum in a van who said he was there to install my plasma tv. My wife wouldn't even let the guy into our house b/c he didn't have identification showing that he was with HD installers. We told him that his services were no longer needed and called zipinstallation.com to do our installation. The installer was dressed professionally and did a great job with the installation. I'll definitely use them again with my next tv set. read full review »
Filled under: Home & Garden Location: United States
Elegant Entries
Jack March 18, 2009
It is 6 weeks since my order was cancelled due to Elegant Entries not being able to deliver my door. Since then not only have I not been able to get my deposit back...I can't even get someone to return my phone calls and voicemail messages. read full review »
Filled under: Home & Garden Location: United States
GDS GARGAGE DOOR SERVICE CO
Tommy Hart March 17, 2009
The company came out to fix two torsion springs that broke and charged us 496.55. The invoice only states that " 2 Springs adjusted". There was no breakdown as to what we were being charged for. As a women, I did not question the repair man of the cost and would have no idea at the time what a torsion spring would run for. After searching online, I find that they run approximately 39.99 to 59.99 each. My husband then called the company to have the breakdown of what we were charged for and after being transfered to 3 different people... read full review »
Filled under: Home & Garden Location: United States
Jack LaLanne Power Juicers
Kim Breault March 17, 2009
I purchased a Jack LaLanne express juicer and not to long afterwards the blade/filter broke leaving m unable to use. I have been trying to get the part for over a year and kept being told that it would be shipped within 30 days. After the 30 days I wouldget another notice saying the same thing. I have called a number of times and it was always 30 days. Today when I called I was told the juicer was discontinued and I wouldn't be getting anything. This was a scam from the beginning to try to get you to buy a new juicer. I will never buy one again from this company. read full review »
Filled under: Home & Garden Location: United States
ComED
Greg March 17, 2009
Either I or may Bank made a mistake, and sent my mortgage payment of 774.52 to Comed, and my $48 electic payment to the mortgage company. So all I asked was Comed to give me bakc the money that was mistakenly sent to them. This happen on 2/13/2009. Comed was notified on 2/20/2009 when I found out from my mortgage company about the error. As of today 3/17/2009 Comed has not returned the money I no consider it stolen. I have been on the phone with them several times. After hours of being on hold, I am told I have to prove it was a ligimate... read full review »
Filled under: Home & Garden Location: United States
TREADMILL DOCTOR
LORI March 17, 2009
I SENT THE TREADMILL DOCTOR THE PARTS ON MY TREADMILL THAT MIGHT BE BAD, AND THEY HAVE NEVER EMAILED ME BACK AND WILL NOT SEND MY PARTS BACK TO ME. VERY UNPROFESSIONAL IN MY OPINION. DONT SEND THEM ANY PARTS YOU WANT TO GET BACK, CAUSE THEY WILL KEEP THEM!!! read full review »
Filled under: Home & Garden Location: United States
BRIANS LANDSCAPING
Christine F March 17, 2009
I inquired about this man intalling a fence on my property. He gave me a buisness card and I contacted him for and estimate and discuss the type of fence I wanted to purchase from store. He was only to do the install. He measured the property looked at the style of fence that I wanted and gave me a Proposal. He said once the fence arrived the job would be complete in 1 week. I gave him a check for 600.00 for supplies. On November 9th proposal was reviewed for Brian Rowland to install my PVC Fence. He was given a check for $600.00 Check # 653... read full review »
Filled under: Home & Garden Location: United States
Ms Sorbie
Ms Sorbie March 16, 2009
I was passing through airport security jsut befor reaching gate 11 in terminal 1 in CDG airport in Paris last night ( 15th march 09) to fly back to Dublin. I was waiting for my bag to be scanned and to my horror i witnessed what i can only call an incredible humilliating experience for a fellow passenger. A chinese man was having his bag searched and one out of three guys in charge of bag security found a pair of pink fluffy hand cuffs in his carry on luggage. The gentleman was clearly embarassed due to the fact that the so called security... read full review »
Filled under: Home & Garden Location: Ireland
ACD Furniture
Liza March 16, 2009
Was disappointed that there was no furniture to choose from. Bad store!!! read full review »
Filled under: Home & Garden Location: United States
Seagull Constructions
Howard March 16, 2009
Very low quality! Do not use them! read full review »
Filled under: Home & Garden Location: United States
Carpet installation at Empire today
Unhappy customer March 16, 2009
Never ever go to Empire today even if you have to pay a little more at some other place for Carpet Installation. I dont know why I missed reading all the compain report before getting the installation done. When we fisrt had the associate come for giving us a quote we were very happy since he was very nice and courtious and cool guy. The quote he gave was also couple hundered less than couple of other we had talked to and he bargained a little for us also. On the day of installation the installers were right on time with everything they... read full review »
Filled under: Home & Garden Location: United States
Home 2-10/Buyers Resale Warranty Corporation
Chauncey Spears March 16, 2009
The drain under my tub is ruptured. I have a home warranty through 2-10/ Home Buyers Resale Warranty Corporation that notes that plumbing is covered. They say that they do not cover any damage due to a leak nor do they cover any damage done to the structure in order to repair a covered repair. They refuse to pay for the removal of the tub to diagnose the source of the drain rupture, which they may or may cover to fix. They will only know for sure if I pay to have the tub removed so that they can assess whether or not they cover it. If they... read full review »
Filled under: Home & Garden Location: United States
Loews Home Improvement Center
George E. Cochran March 16, 2009
Purchased Tapan Stove 11-06-2008. Stove got hot without being tuned on. Called Repair Service02-05-09. Repair person stated (in writing): "Ground & Hot Wires reversed on left Switches. Stove was re-wired. 03-11-09 - same Problem. Reported to Customer Service. Conf.# D355122823. Repair person was called. Did not show but called. Said he has to order part. Called back, said Part found. Advised to un-pluck Stove because it is a Fire Hazard!! Will be at our house Saturday 03-14-09. DID NOT SHOW nor did he Cancel. Called LOEWS... read full review »
Filled under: Home & Garden Location: United States
Anderson windows & doors
Ted March 16, 2009
MY EXPENSIVE & SO CALLED SUPER DOORS DELAMINATED IN 10 YRS. ThEY ARE ABSOLUTELY FALLING APART. THE WARRANTY FOR ANDERSEN PRODUCTS WERE ALWAYS TOLD TO BE 20 YRS I KNOW I SOLD THEM. read full review »
Filled under: Home & Garden Location: United States
Sure Heat Manufacturing
Tony March 16, 2009
We purchased a new grill in October of 08. Anxious to get in some grilling time before the snow flies, we came home and started to put it together only to discover that the four main bolts of the grill connecting the top to the bottom were missing. We contacted Sure Heat MFG right away and were assured that the parts would be out in ten days. NOT! Called three more times, and heard how sorry they were about the 'mix up' and the parts were in the mail. To date, 3/14/09 we have received absolutely NOTHING from this company. Every time... read full review »
Filled under: Home & Garden Location: United States
Jarvis Appliance
Valentin March 16, 2009
We purchased all of our appliances, totaling around $18k, for a custom home we were building. Because I was purchasing the appliances months before they were to be installed, the sales manager told me the appliance warranties won't begin until I receive my Certificate of Occupancy and move in. Shortly after moving in, the built in microwave began acting up, as if there was a short in the wiring. It wouldn't happen often, every couple of months, or so. I finally called Jarvis after about the 4th month. They subsequently came out... read full review »
Filled under: Home & Garden Location: United States
LED under counter lights model 7200LED-BN
Michael Robb March 16, 2009
I purchased a LED under the counter light set consisting of four light 'pucks' each containing 24 individual LEDs. The package said the product was warranted for 2 years. Within 2-3 months, two of the pucks had gone out. The set costs approximately $25 at Costco, but since I could not find the original receipt, Lights of America would not replace the bad 'pucks'. Additionally, if I had found the receipt I would have been responsible for sending the entire set back to the company for replacement, paying postage myself. All... read full review »
Filled under: Home & Garden Location: United States
Haiul Wazarat - Illegal construction
smarty March 16, 2009
A miscreant with profession as butcher (Azmath Qureshi; owner of Madinah Meat Shop) is renting roofs of buildings in Haiul Wazarat area (Share Zahran Al Janoub) and making illegal construction of rooms in order to sub let and make money. But in the process of making illegal money he is creating a havoc making the life miserable of the residents of buildings. Every other person is his victim; no one is happy with his behaviour in that area. He also sells rotten (expired) meat and chicken. Who should be addressed of this problem ??? Please advise... read full review »
Filled under: Home & Garden Location: Saudi Arabia
www.thebigestkitchencentre.com
Brent Tyler March 14, 2009
Poor quality goods, sink rusted and the company just ignored me!! read full review »
Filled under: Home & Garden Location: United Kingdom
Total Vac.com
Ellen March 14, 2009
I ordered and received a KitchenAid pasta maker attachment for a mixer. When it arrived the power attachment would not fit my mixer. I did not use it nor even unpack it all. i sent for and received a return authorization from them. I sent the pasta maker back as soon as I received their authorization to return it. On Mar. 13 I received a phone call from some woman at the company. She said they could not take it back as it was stained. For some reason she seemed to think that the brand of my mixer mattered whether they took the pasta maker... read full review »
Filled under: Home & Garden Location: United States
Sears Appliance Service
DontbuySearsAppliances! March 14, 2009
Be VERY aware of what you're getting when you call 1-800-4-MYHOME!!! Based in a country with a name I can't pronounce, these "customer service people" will offer you two options. One, suck up the $65 plus whatever parts and whatever labor and whatever else they can think up. Or there's option two: pay $250 plus change, which will cover your parts, your service call, and labor to install the parts-which (bonus!) it warrants the repair for a year. Also, you get a $400 certificate for a new appliance if it cannot be... read full review »
Filled under: Home & Garden Location: United States
Spectrum Furniture/Gallery84
brownjoo March 14, 2009
Ordered 3 items 12/16/08, with shipping guaranteed in 7-10 days. Heard nothing, and they did not return daily phone calls. Finally shipped 1/21/09, having already billed my AMEX card. Only 1 of 3 items arrived. Numerous phone calls have not been returned. State they are "investigating", but other than contacting UPS, the shipper, cannot document any other effort. At this point, we have spend $1200, have never received items, and Spectrum is unresponsive. They also have not returned telephone calls from UPS, AMEX, and the New Jersey... read full review »
Filled under: Home & Garden Location: United States
Free Gas Redeption certs given by Bassets Furniture
Don March 13, 2009
As part of my furniture purchase from Basset Furniture I was given a $500 worth of gas redemption certificate from Free Gas Central. I started my redemption in Jan 09 and have not received a gas card. My February submittal was return "unable to deliver. Free Gas Central telephone number has been disconnected and e-mail contact doesn't work. I believe the consumers are out of luck based on all the complaints I've seen, I have to wonder if the merchants have prepaid or are they in on this scam as well. read full review »
Filled under: Home & Garden Location: United States
Hail Storms
twill March 13, 2009
As a contractor, here is my advice when propositioned by a storm chaser, or high pressure insurance adjuster. WAIT!!! As in don't hire anyone to do your roof for a minimum of 3 months, maybe up to six months. You got to wait the scum out. And don't think it is as simple as hiring a "local" contractor. Here is how the scam works: The out-of-town fly-by-night Stormchaser, "rents" the locals name and phone number for thousands of dollars ($50, 000 or more. Big Bucks). They then move their operation in. And what an... read full review »
Filled under: Home & Garden Location: United States
Go Go Furniture/Genuine Leather
fightingback March 13, 2009
The company misrepresents the products it sells. Stating their products are genuine leather. The furniture they sell is nice Fake leather. The company is a dishonest business ripping unsuspected customers off. They finance low income people in hope that no one will complain. The manufacturer American Eagle Furniture Trumbull NJ is producing this Leather Material but will not put in writing that it is GENUINE LEATHER. If you have been ripped off by GoGo Furniture take them to court. They also go by the name Universal Furniture. If you... read full review »
Filled under: Home & Garden Location: United States
American Construction Services
Vince March 13, 2009
Beware! American Construction Services Aka Mike Dozier calls himself a dependable, reliable, professional, 'Christian' contractor who can take care of it all... Mike Dozier, the owner can do it all alright- Screw you over! I contracted Mike Dozier to do major renovations to my rental home I am preparing to sell. I needed Kitchen total remodel, 2 baths total remodel, exterior work, and some other interior items to be rehabbed. The first sign should had been he didn't show for first meeting- I call him and he couldn't find my... read full review »
Filled under: Home & Garden Location: United States
Roomy Interior
Robin March 13, 2009
I'm glad I found this site. I am an unsatisfied customer of Room Interiors, King Street East, Toronto, Ontario. I purchased a very expensive bed from them. It is designed for small spaces so the mattress lifts up for storage underneath the bed. I complained to them that this bed squeaked a lot. It has the European slat system. I specifically asked them about it when I purchased it. They were positive it did not squeak and would never squeak. They promised the actual owner of the company who makes the bed would visit me. He/she... read full review »
Filled under: Home & Garden Location: United States
Simmons Manufacturing
Beth Kopp March 13, 2009
Purchased Queen size mattress and foundation on 12/17/08. The bed became saggy and it started popping in different places. Called and they sent a tech out on 2/7/2009. Was told by tech that someone would contact me in 24 hours and it took 4 days and I had to call. They replaced both mattress and foundation on 2/18/2009. Called them back on 3/2/2009 with same problem as before. Tech came out on 3/9/2009 and said some one would call me in 24 hours. I had to call 4 days later only to be told that they would only be able to replace with same... read full review »
Filled under: Home & Garden Location: United States
Hogan Concrete Cutting Down to Earth Gunite Pools LLC
Lynda March 13, 2009
Mr Hogan, I recently read your post and wish to make the following comments: Understandably people are confused...Your pool company now resides in the location formerly known as Down to Earth Gunite Pools. Your ad now covers the billboard formerly advertising Down to Earth Gunite Pools. the ad is identical only the name has been changed. Edward Johnson's staff is still answering phones in your pool office, in fact, the phone number is the same one given to us months ago by an employee of Down to Earth Gunite Pools. And lastly, your... read full review »
Filled under: Home & Garden Location: United States
Presidential Plus Executive Chair
Hidden Costs March 13, 2009
Recapping the problem to a Supervisor at Healthy Back: The order was placed over the telephone with Lianna (sp?) on February 19, 2009. Nothing was ever mentioned during that conversation, or any of our subsequent ones, that this chair was a "special order" item that would incur a restock fee of 25% of the total cost of the chair; nor was it ever mentioned that there would be a $69.99 shipping fee for the return. The chair arrived on March 3, 2009. Being away from the office on business until March 5, 2009, the chair was not... read full review »
Filled under: Home & Garden Location: United States
KENMORE WASHER SEARS
isalnd sky March 13, 2009
I bought a brand new Kenmore Elite washer from Sears with the extended protection plan and have nothing but trouble with it from day one. Their protection plan is bogus as their technicians do not know what they are doing at all. What a waste of my time and money! After 7 service calls we still have the same issue-build up of scum in the tub that gets all in our clothes-disgusting! Will be throwing this washer out and will NEVER buy from SEARS or KENMORE again! BEWARE!!! read full review »
Filled under: Home & Garden Location: United States
Lcg Pence Construction LLC
Walter March 13, 2009
LCG Pence was informed by the realtor of poor quality of materials and/or workmanship before closing (Sept/Oct 08) when we bought unit#511 in Pacifica Tower, Riverscape St., Portland, OR. Although, they attended to some of the items on the check list they did not take care of major item of replacing wall tiles in Shower. We were told by their contractor that the front wall of the shower needs to be ripped off and re-tiled so that the use of Shower would not damage our Condo and also, that below our floor - i.e. unit# 411. Ever since, this wa... read full review »
Filled under: Home & Garden Location: United States
Whirlpool Corp
Paris March 13, 2009
I asked Whirlpool for replacement part for my range/stove and was informed that it would cost me $484.00 plus $69 for special handling. This is blackmail and highway robbery combined. They gave me a clear message that they do not want to support spare part end of their business and now I have no choice but to buy from a non-American company that honors their obligation properly. And this is not the only such incident with our Whirlpool products. Previously we have had problems with their washers and dryers and received shoddy response from them. I highly recommend people to stay away fro Whirlpool products. Period. read full review »
Filled under: Home & Garden Location: United States
Debbie Manning
Debbie Manning March 13, 2009
New York City Housing Authority has turned off gas to the "G" apartments in my building. It is close to two months that we are without gas and they have provided a two burner hot plates to us at the time that the gas was turned off. They may think this would suffice but two months is too long to be using these hotplates to provide meals for an entire family. I've without the function of baking which is something most mothers do a lot of in the winter. Plugging in different appliances to substitute for the oven situation cause... read full review »
Filled under: Home & Garden Location: United States
kwinana
Ady March 13, 2009
My car got squashed by another car in front of me @ the drive through car park, as he was trying to reverse back. The car park is so small and the lights are not working, other cars can hardly see others. This is just a reminder for kwinanas mc donalds to look at, if its safer for customers. read full review »
Filled under: Home & Garden Location: Australia
Alarm Services / SaveOnMyAlarm.com
marekb March 13, 2009
When I signed up for a home monitoring service, my understanding, based on the conversation I had with sales person over the phone was that in order to get the monitoring service for $5.95 per month I need to pay a Set-up fee of $59.00. I had to sign on line and I have to admit that I simply believed the sales person and did not read through a very long legal jargon contract. I simply clicked OK and singed up understanding that once I pay the set up fee I will be paying $5.95 per month. I did prepay for 6 months to get a 3 months FREE... read full review »
Filled under: Home & Garden Location: United States
royal hsu oriental traders/vanguard shipping
amy downey March 13, 2009
I ordered a piece of furniture and a price was cited. After months, I received an email from Vanguard shipping requesting over $400 of storage fees over the $800 paid in China for storage, plus had to find a shipper for more money. Then I was told I couldn't even get the piece due to customs and now they say it is in customs and there is a fee for that as well. The original company, Eastern Curio, never told me about extra fees and I cannot afford these fees out of nowhere. They made it seem that all was paid for and the item would... read full review »
Filled under: Home & Garden Location: China
acai berry advancedresearch
Patricia ellis March 13, 2009
Dear Sir /Madam. I requested a one off trial of acai berry thro the web this was to be a postage only deal, i found no benefit from the product so did not re-order. today another package arrived totally unsolicited and from what i can gahter the full amount will be taken from my account this i cannot afford, i only have my state pension as i am coming up for my 71st birthday, can you please advise, your's truly Patricia Ellis. the company address 3-17th Ave South. Nampa ID83651 read full review »
Filled under: Home & Garden Location: United Kingdom
Guardian/Miracle Seal Plus
Bob March 13, 2009
I purchased this leather warranty for some furniture I purchased. When I called Guardian, the rep at is company changed the wording when I filed a verbal warranty claim to get some furniture repaired. I was then told by the rep that my claim was declined as a result of the wording that she choose to put in her system. When I told her that's not what I said, she said I would now have to appeal for a review of coverage. This company is commiting fraud and using deceptive practices to decline claims. Do not buy any products or warranties from this company, or it's parent company RPM International Inc. read full review »
Filled under: Home & Garden Location: United States

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