Ordered a Futon from these people and it didn't fit so they are making me ship it back. It is going to cost twice as much to ship it as to buy it. Apparently there are a billion different size fulls. They told me I should have read the website better. They also have warehouses all over the usa and are making me ship from NY to Cali. So, I have to pay more money. Customer service is terrible you call a call center that puts you on hold and say's they can help you for FOREVER then. After they try to get you so frustrated that you... read full review »

There is something that concerns me regarding Direct Energy, their accounting procedures, and their unwarranted rude treatment of good standing customers. I have had the displeasure of being a Direct energy customer since August of 2007 when the building I moved into suggested them as a service provider because they have an agreed upon rate. Not having dealt with this company before, I went along with the rest of the building’s tenants. Like many people today, I use an online bill pay service. I have for years, and not once have I... read full review »

I am very, extreme disappoint. Of The Mayor of the City. Doesn't care about tenant that need a new refrigator. They say that could fix. But, still need a new refrigator, with three crack on the panel of the freezer part. And, come some excuse, that can not I can't get a new refrigator. If I have to used the money for the rent I will used the money. If the Mayor, Mike Bloomberg care for the people of New York City. I will stand by my own word. read full review »

asap owned by david shepherd, promises alot when you hire him, but this man is operating without any liscense, and does not get any permits for work he does. I hired him to put in a sewage system for me and while I was at work, he tore up my front yard, and made it look like he had put in a system, but he did not. read full review »

Every GE Appliance I ever had has never lasted more than 4 years. Actually, usually they break within the first year and a half. This is the longest one of their products has lasted, almost four years! for only 600 bucks wow, what a deal. Seriously, how does a company stay in business making such horrible products? It's such and injustice to the American consumer. It's A wonder no one has any faith in our products, is it a surprise that we buy so many foreign products. I know I do every chance I get. The only reason I got GE again... read full review »

Poor installation of windows and lousy customer service. Typical story of once you pay, you never hear from the sales person again. After purchasing installation of new windows in 2008, I called company for repair of defective parts. After waiting more than five months, company continually refuses to honour their warranty. Contacted Better Business Bureau, but company refuses to acknowledge responsibility. Company is rude, insulting, and dishonest. read full review »

I have some information for those of you that are having issues with their furniture, mattress or rug purchase from Macy's or Bloomingdale's. There are several people that will give you what you want if you complain to the right person. First, start off with Arlie S., Jill K., or Kim T. They are directors for furniture and bedding customer service. If you get no relief from them, then call the furniture and bedding customer service phone number above and ask to speak to Tim Hellmann. He is the Vice-President of Furniture and Bedding... read full review »

Warning to those planning on installing a gas heating stove, and dealing with this business in particular. What began as an annoying experience of endless repairs and unreturned phone calls, ended with finding something more disturbing. We purchased an Ascot gas stove from Hearth Fireplace Depot on July 17 2008, for $3, 161. There were issues with the installation from day 1, with the stove working intermittently, not working at all, and not working with the thermostat. Since the purchase, Hearth Fireplace Depot techs came to... read full review »

I also got ripped off by this company. I paid my deposit of almost $1300 by check and doubt I will ever see any of my money. I was also given a great price, and was told that I had to let them know that day to get the special deal. I'm also sure that they knew what was going on when they put this pressure sell on us. However, I live in the local area, and Mr. Charlie Thiede, the owner of the company, is going to wish he was never the big publicity hound he seemed to be. I'm contacting the consumer advocacy groups of all of the major newspapers and TV News stations in the area. read full review »

Do not use Consolidated Contractors. Company representative (Lamar Wilson) professional and courteous. The company did good work and provided contract with details of obligation to fix any defects in workmanship. During each phase of the project, payment was made. Everything was visually ok immediately after completion. After issues were found, (patio construction defective, heater not working, issues he promised to fix he never did) the contractor would not return calls at office number, cell phone or email. I am now face to... read full review »

SEVER SOUND, AIR POOLUTION BY UNSOUND PROOF GENERATORS, BY LAST 6 DAYS CONTINOUSLY BY TATA TOWER . CAUSING SEVER PROBLEMS FOR ALL THE CITIJENS IN GANDHI NAGAR DISTRICT UNNAO IN U.P. PLEASE STOP THE GENERATORS IMMEDIATELY. read full review »

I purchased a sofa and an over sized chair on special order from Bobs. The order came later then noted, and the quality of the sofa is terrible. Along side of that I purchased the high cherry table with 8chairs. I spent alot of money there. Sofa and chair bows when you sit in it. I have called several times for them to come out and fix it. they claim that there is nothing wrong with the structure and it is wear and tear. Well I am the only one who lives there part time. They came out and said nothing that we can do . I had to go to home... read full review »

We purchased the Brazilian Oak pre-finished flooring through Beautiful Home Interiors of Jefferson City, Missouri for our new house. This flooring is billed as a premium product and is supposed to be harder than domestic oak hardwood flooring. We had custom installed oak flooring in our previous house which after 14 years of use did not show near the scratches that our new house has after 1 year of use. After going through the list of do's and dont's that the manufacturer lists after we initially complained, we have come to the... read full review »

This company would not allow us to attend classes with out a 10, 000 committment to build one of their products. My husband chose to do so, this past year when we tried to build one of their homes after they took the initial down payment, their 'supplier' filed bankruptcy. Our house was sold and we did not have the time to ride out thier deception...they took the $$$$$$ 10 days before filing...so we built our home without the product we purchase in good faith. They have neglected to return our calls and have not made an attempt to... read full review »

I PURCHASED A GE SPACESAVER MICROWAVE THREE YEARS AGO AND I HAD A PROBLEM WITH THE BUTTONS ON THE FACE OF IT I CALLED A SERVICE MAN AND HE SAID THE PART WOULD COST ME 370.00 WHEN I ONLY PAID 435.00 FOR IT BRAND NEW AND THAT THE PART COMES FROM GE AND THATS WHAT IT COST.THE SERVICE MAN SAID THE PART WAS PLASTIC AND WHY WOULD GE MAKE A PART IN PLASTIC WHEN IT IS MADE TO BE INSTALLED OVER A STOVE WITH ALL THAT HEAT I MEAN IT IS MADE TO BE INSTALLED THERE WHY NOT MAKE THE PART IN METAL OR STEEL BUT NO THEY MADE IT IN PLASTIC SO THE CONSUMER CAN... read full review »

This is in response to Mr Victims lies. First of all, i am amazed he has taken the time to write two complaints on this website but has not taken the time to pick up his certified mail we sent or call us. This is what is wrong with the internet. People can go on here and lie and distort the truth and try and discredit a company simply because they don't want to pay their bill. This could all simply be resolved with a phone call to make his past due payment and we could complete the job. Instead, we are writing lies about the company so we... read full review »

I purchased a Groehe shower set about 3 years ago for a guest bathroom that is used infrequently. A few weeks ago the shower head broke (fell apart). It is suppose to have a lifetime warranty. I contacted Groehe customer service. After waiting on the phone for over 1/2 hour. I was treated very rudely and told they could and would do nothing for me. The prodict was top end and fairly expensive and the warranty is not worth the paper it is written on. I also visited a local plumbing supply house who told me that Groehe quality is poor. I wish I had know that in the first place. STAY AWAY FROM GROEHE PRODUCTS read full review »

We purchased Snow Thrower in Canadian Tire at Yonge and Steeles. After 2 days we decided to return this product, because our friends have same machine and it works very bad . We never opened that box. But in the store they told us, that this machine have been used, and refused to accept return of this merchandise, wich is strictly against their policy .This is a shame for a company of this caliber to have such bad business practice. My family decide from now on never ever to purchase anything from Canadian Tire again. read full review »

I once read that you can tell the true character of a person by the way they treat children and the elderly, well you don't want to subject your old mother or father to Bishop Plumbing. They came out when my mother's plumbing temporarily froze and wanted $4000 to remedy the situation. She had already paid $179 just to have them come out which was charged to her credit card over the phone prior to them coming. Okay, she agreed to that. If you don't want to read all of this, I will tell you right now that two... read full review »

how do I get my $94.85 back for this scam. I didn't know this was a Lie read full review »

A & E stands for Assholes and Enemies! This is one of the most pathetic, incompetent, and outwardly hostile company's I've ever come in contact with! I was misled two times about what time the service technician would show up. He finally showed up 5 1/2 hours after he was supposedly "on his way". Once he arrived, he showed no remorse for the fact I was lied to about his whereabouts and spent no more than 10 minutes at my house. He proceeded to diagnose the problem without even taking apart the dishwasher and... read full review »

My old Kenmore Dryer broke so I needed a used dryer. I went to Accord Appliance on Roscoe and purchased a slightly used Kenmore dryer. Mark/Mike the owner was supposed to deliver it at 8pm the following day. He NEVER showed up to deliver my appliance! I called three times to confirm the appointment and he never returned my calls. Cost: $150 cash - they don;t accept checks or credit cards. Not good. Bad Business and I recommend not doing business with Accord Appliance. read full review »

Please don't make the mistake I did. Late August 2008 I had 2 men come to my home from mxenergy stating that they could save me money on my gas bill. My husband and I listened then proceeded to call Nipsco. Immediately after talking to nipsco I told them no and closed my door. I thought that was the end of it. It seemed fishy and I really didn't want to change my provider. Last month I receive my high bill once again...only this time it was over $1000.00. I nearly jumped out of my skin. I called nipsco and they said I have an... read full review »

Misleading and untruthful information - 3 business days before our closing date (which had been moved 3 times already), were were told by Thornwood that the only item missing to complete our home was a 'coil' for the furnace - based on this and the fact that our solicitor had received their Statement of Adjustment, we went in to sign all the documents and provide the balance of payment, in trust, 2 business days before closing - 2 days before closing, an appraiser attempted to go in to perfom an appraisal on the home which they... read full review »

We installed Bruce Traffic Zone Flooring in a large portion of our home. One of the reasons we chose this product was the the 25 year moisture warranty. We now have swelling at most of the joints and in one bathroom some complete peeling of the top layer. It took 6 months for an inspector to come out, and his report states that the problem is due to the way we cleaned the floor. We maintained the floor like the warranty stated. This inspector also said we have only 10- 20 seams affected when there is 200+. Armstrong will not warranty the floor... read full review »

I preformed work on 2 homes. I was emailed 2 work orders. I completed those work orders. They were for lock changes and grass cuts on 2 homes. This was in May 2008. I have called. I have filed complaints. Still never received a dime. read full review »

This company advertises one price and charges a much higher price when the order is placed. They advertise buy one get one free, but want to double the shipping charges also. So, a vegatable peeler, buy one get one free was: $14.99 each plus 6.99 S&H, then add $4 sales tax. They then ask you if you want two. When you say yes, thinking that they are referring to the buy one get one, they double the order. What I thought was going to be a $30 sale ended up being $61.94 with a non-refundable S&H! I would never do business with these... read full review »

In September 08 I bought an Aneboda bed frame and Lilliker Bed slats from Ikea. I didn't put it together until Jan. 09. I slept on this new bed one night and the next day I sat on the edge to put on my socks and the slats slipped off of the metal railing inside the bed frame. I picked up the mattress and tried to put the slats back where they belonged, while getting splinters from the cheap wood. The metal railing that the slats rest on is about half of an inch. The slats are fitted into a rubbery piece that is supposed to hold the... read full review »

Purchased a sleeper sofa in March 2008 and by the summer it was broken. It was only used as a bed three times over all those months. The sofa bed leaned back too far according my my guest and then all of a sudden would not push into a couch, thus leaving me with a bed 24/7 and no where to sit. I called Expo they said they would fix it, they sent the same sales man who sold it to me to look at it, and he took pictures and said I jumped on it. He also mentioned that it could have become faulty due to customers sitting on it, which leads me to... read full review »

Vinotemp's customer service is absolutely terrible! I would not recommend purchasing from them directly. I ordered a brand new wine cooler ($1800) on 12/1/08 to avoid the hassles that might come from a used/refurbished unit. What a disaster. 1. It was damaged on arrival. Upon close inspection it was clear the damage was done during storage and/or prepping for an order. So, I was knowingly sent a damaged unit: there was a puncture that was patched; scratches in the stainless steel finish with obvious, unsuccessful attempts to... read full review »

A month ago we bought a water softener and water filtration system. Our water is bad and we felt we needed to do this. We must be naive, because when someone gives us a price we accept that this is the cost. I have since found out that this system is sold for at least half or less than what we paid for it. I am sure that it is buyer beware. This just eats at me thinking that we were such fools as this will be a major strain on our finances. Is there anything that we can do. My husband says that we signed the contract and we are... read full review »

I had read the comments of previous clients of Joseph Santarelli of JDS Luxury Homes and understand and sympathize with all. However, I decided to go ahead with the construction of our new home with ME paying all of the subcontractors. Before I go into details, we were very pleased with the whole process and final product. Sure there were issues with a couple of the subs, but they were addressed and taken care of. I had approached Joe about the complaints and listened and watched as he spoke. With my wife being a REALTOR, we certainly know... read full review »

Rutherford's: This store supports theft from artists! Notified that they have purchased and are promoting nationally designs stolen from local Dallas artists, this store continues to sell stolen merchandise! Is this the kind of morals an owner who is a Jehovah's Witness should be promoting? What kind of example does it set to support swindlers and thieves? If you think it's wrong to sell stolen designs, please let this retailer know...only by standing up for honest retailing will customers know they're not buying stolen goods! Thank you for your support! read full review »

STEPHI COLE SUPPORTS THEFT FROM ARTISTS! Design Legacy has a new con woman and her name is Stephi Cole. In our opinion, anyone who works for Kelly ' I Steal, And I'M Good At It' O'Neal or his scummy partner Rene 'I Steal Too' Gutierrez is a thief and swindler. This company continues to use illegally obtaines (STOLEN) designs that it has not paid for or pays royalties on. IF YOU WORK WITH STEPHI COLE, YOU SUPPORT THEFT FROM ARTISTS! read full review »

In june 08 i placed a order .IT was delivered over a mounth late becauise of your supplyer it was totaly the wrong everthing when we finaly sorted it out i was 10 door handles short 4 shelves and wall fixing brackets i had a wall knocked down at home and wanted to extend the units so i phoned againe out came the salesman placed my order paid for the order in full and 50 pounds for special delivery he was going to place what i was missing from my prevous order allso. i am still wating Neil in the show room there has just passed the buck to... read full review »

I rekeyed, winterized, grass cut and cleaned out properties in ohio and have yet to be paid in access of over 20, 000.00 read full review »

I bought a Breville Ikon kettle that stopped working after 3 weeks of use. 2 hours on hold for customer service (no answer). 8 emails (only an autoreply). I cannot get them to replace the defective kettle, cannot get any response whatsoever. Having emailed them proof of purchase and all the info asked for in the autoreply, I should have a new kettle by now. read full review »

DO NOT HIRE THIS CONTRACTOR. His work is shoddy. He would never return calls. He is unprofessional. He lacks skill and knowledge. My wife and I hired him on a referral. We were very disappointed. We have hired a new contractor to repair/fix the jobs he did for us. He is very young and inexperienced and clearly does not have enough knowledge to be working on his own. I wish we had checked his references. read full review »

My boyfriend and I have bought 6 Raised Airbeds from Intex( thru Shopko) every single mattress has gotten a leak at the seam. We called Intex and were told they do not do refunds or exchanges on thier products. The box that the mattress came in says " do not return to store call Intex for any problems". So my question is why would they have the box saying that and not stand behind their products???? read full review »