CATEGORY: Electronics
Dell / XPS M1330
My strong recommendation to all, don't buy anything from Dell India. They have the worst customer service. They are only good at irritating and frustrating the customer so that we forgets complaining.
They shipped me a Damaged product and when i complaint to them, they argued with me that system is perfect without seeing it physically. I am placed in Mumbai and their customer service department is in Bangalore. I would say that they are simply idiots and don't know what they talk.
Be careful while buying. Its been 3 months and i am still fighting with them. Running to consumer courts.
Regards,
Yusuf Dohadwala read full review »
Net10 & Tracfone
After being Net10 customers for 2 years and regularly using 3 of their phones in our family, we bought a new phone for one family member and attempted to port the old Net10 number to the new phone. The SIM card sent didn't work, so we called customer service. Long story short, after they removed all the minutes from the old phone, they couldn't get the new phone to work so this family member was left with NO phone at all. 4 nights of endless calls to various countries, waiting on hold off/on for 1-1.5 hours each night, we were... read full review »
Samsung / Plug In Pune
I have purchased washing machine of Samsung Make from Plugin Aundh Pune, Plug in people confirmed that a person from Samsung will come to you for installation. Nobody from Samsung has turned up since last 15 days for installation. The plug in people has now registered a Sales and its none of their business now.
Please be aware if you are purchasing anything of Samsung make or from plug in Aundh Pune. As its sure that you are not going to get after sales service. read full review »
Consolidated Theatres
Consolidated Theatres Royale 14
6505 America Blvd
Hyattsville, Ma 20782, US
www.consolidatedmovies.com
There is a fundamental relationship between consumer and business. Price is told upfront and the customer decides whether to conduct the business. That is the basis of my complaint. This theater has struck a deal with the parking lot company (whose name I do not know) to provide validated parking to its customers. That was so the first time I went to the theater. However today I learned much to my outrage at the lot's exit... read full review »
Panacer / Rebates
On March, 14th 2007 I ordered a GEM LCD 17' monitor which had a rebate of $110 ($90 + $20). I sent the rebate timely with all the required documentation and waited patiently for 12-14 weeks as stated by the offer. It's been 23 weeks and I haven't received the rebate payment, I have called 4 different times and was told the check would be sent 'this Friday' but nothing is in the mail making me think this is not a serious business.
If I don't hear from this company in the next few days I will sacrifice even... read full review »
CompUSA - Bakersfield, CA
CompUSA - Bakersfield, CA
www.compusa.com
Dropped my laptop off to be repaired in june, under my compusa tap agreement. Its now been 3 months. They can't fix it and keep sending it back broken. They authorized, then unauthorized a partial credit, so now its sitting around collecting dust. The scam goes like this:
"if" they make a repair, they won't tell you what they repaired, so when the computer has the same exact problem again, like this on has, they can claim the same problem was caused by a different part... read full review »
Huawei EC325
I purchased Huawei EC325 CDMA data modem. The installation procedure completed without any problem But when I double click the icon it displays "OPENING DATABASE FAILED."
I created a new connection in Network setup wizard. I can connect to the Internet. But I cannot use the software bundled with it.
Beware! read full review »
Philips DVD Home Theater System
On July 23, 2007 i purchased a Philips DVD Home Theater System. On Sep 1, 2007 it was no longer working. It would not eject the DVD, would not play or do anything.
I called Philips and was told I first have to mail them the component at my expense and it would take a minimum of 2 to 3 weeks business days for them to send me a replacement. I'm upset because first of all the component should not have problems this soon and I should not have to spend my money returning it. Good Customer Service would have mailed out a new component along with packaging/postal materials for the item that will be returned. read full review »
Samsung Rebates
Till today I have not received my $100 rebate for which I filled out (religiously) and send in on time all of the required items! I received a denial card: "Your item is not eligible" although the add (with a link to the rebate) clearly proves that I and many others on line are being cheated out of their rebate money. My registered complained letter to Samsung was refused! 2 letters to Circuit City were unanswered! This blatant rebate fraud/false advertising should be stopped! My research found over 500 consumers complains on file with... read full review »
HP - HP Pavilion Notebook
I am having a nightmare of a time getting HP to inform me of the location and status of my computer.
The wireless network card on my daughter's Pavilion notebook suddenly stopped working. After hours on the support line and re-imaging the disk (which wiped out several applications that we will have to re-install) they concluded that its a hardware problem.
I turned the computer in at my local Best Buy and that's when the real hell started. They sent it off to HP and tell me that HP confirmed receipt of the computer on... read full review »
Onida Air Conditioner
I have requested for service of my three air condition of onida on 24th august 2007 by complaint no.1499 till today by 30th of august they have provided the service to me. by call at their call center today one customer care call centers one lady name priyanka talk to me very rudely & said we will service it by our convenience u should not call us frequently. read full review »
Sansui / 29'' Color TV
Purchased 29'' color TV ( Model - CTV TM 29 EYE - Serial No. 1140501383) on 15/7/2004 at SPS TV PALACE -Thiruvallur -602001.Now I have shifted my residence to Hosur and since 20/8/2007 TV is not working and service engineer of Hosur told me to bring TV to the service center at Hosur.When I took the TV to service center he told picture tube has failed and it will be replaced within 10 days (picture tube has to come from head office -Coimbatore) because it is within warranty period.
But till date I have not got the TV back and... read full review »
E-XS.com / Jim Purdy
BEWARE OF FRAUD company E-XS.COM who sold us fake parts worth 5320 US$ in the month of July 2006. This company closed its operations within 15 days of cheating us. They closed their phone lines, fax lines, email and even shut down the website. i got some fake product which is garbage not worth 50$.
Jim Purdy, Chief Operating Officer who sold me this product, since then he is missing. Tried to find them out, but no luck. This guy vanished after closing the company and all the contacts.
E-XS.com
Strategic Marketing of Exce... read full review »
Mitsubishi /WS-48311 Projection TV
I purchased this HD upgradeable rear projection tv about 5 years ago, and I was generally please with it's performance. In the owners guide that came with the stated in the form of a promise that "We will engineer and manufacture the upgrades necessary so the HD-Upgradeable television you purchased today can be made compatible with near-future advances in digital television and digital interconnectivity". Since when my 2003 model tv was not equipped with a HDMI input when it was manufactured, I tried to find out from Mitsubishi if... read full review »
Whirlpool India / Whirlpool AC
I am having AMC with Whirlpool India for my Air Conditioner. Remote of A.C. is required to be replaced, but it is not attended inspire of repeated request. Poor service! read full review »
Nokia Service Center - Pune
This is about my Nokia phone 6300 model, which had some problem and I took the same to the Nokia Care run by Skyline, Chnichwad Pune 33. Till now I am given dates to collect my handset but when I used to reach there, the response was same "After 2 days"... I consulted the manager who was not entertaining customers for an unknown reason and was very misbehaving. I told them to return my handset and for that they demanded again 2 more days! read full review »
HP India - Compaq Presario V3070TU
I had purchased Compaq Presario V3070TU laptop on 27th august 2006. In august 2007, there was malfunctioning of keyboard which was replaced under warranty. A day later display began to flicker and turned off. I took it to service center again. They kept it for two days and assured everything is fine. The same day again display problem started. I called hp customer care who advised me to download a couple of drivers from hp website. Problem was not solved but instead worsened. My system stopped booting. Again i took the system to service... read full review »
indiatimes Shopping / Philips DVD Player
I ordered For a 7.1 Philips DVD Model No. DVP-5150 to indiatimes shopping order no 0111408200788819 But they are delivered me wrong model no 5.1 Philips DVD Model No. DVP-3120 i launch complaint no. 320607 dated 25.08.07 but they are not satisfying ans they given me another complaint no.337336 and till date no ans. Someone advice me what to do.
Thank U
Om Prakash
(mobile No. 09891437592) read full review »
Sansui - Kyuuten LCD 203
I have bought sansui lcd tv (biggest mistake) less than a year that stopped working seems power fault. I have complaint from 15/8/2007 till 10/9/2007 with different complaint no. been provided, but the problem is not sorted nor any response from sansui.
I am planning to take sansui to consumer court and to refund my money!!
Vikaas
Delhi read full review »
Acer - Acer Aspire 5100 Series Notebook
Purchased an Acer Aspire 5100 series laptop end of May 2007 from Simply Acer. Mid August lost CD/DVD drive and use of orbicam. contacted Simply acer who stated that it was not their problem and I should contact the warranty dept. I did this and after several lengthy calls and time off work to make these calls (there hours are 10 - 5.30) and unreasonable amounts of downloads to fix the problems said it was now a windows issue with Microsoft. Vista is rubbish and should have never been released - Acer were aware of these faults and did not... read full review »
Enzer / E-5310
Whenever i try to play any optical media on the player gives an error " No Disk".. So i talked to Hyper City Malad from where i purchased the item. They told me to go to Adonis Customer Relation Center at Borivali (w), Mumbai.. They took my DVD Player and given recepit no: 423424 dated: 03/08/2007 and said will get after three days.. so i called up after three days.. they said the part is not yet arrived call after 3 days..so i keep on doing it.. now its almost one month over..no response from there side..
So i approched their... read full review »
Bell World - Oshawa, Ontario
Went to Bell world to see about getting a new phone at the Oshawa center. Not only was the attendant waiting on two other customers besides me which is pathetic, she signed me to a 3 year cellular extension (that I did not ask for) on my contract with only 3 months left on my existing contract.
This one time monopoly of a company is a pathetic little sore on the ass of customers.
Beware folks. There are other companies out there that want your business. read full review »
T-Mobile / Motorola RAZR V3
I purchased 3 Razr phones from T-mobile in Jan 2007 with a 2 year contract. By May, one of the 3 stopped working.
I called T-mibile, they said moisture got in because a dot was red. So therefore, the warranty does not covere it-- I was screwed. I did not complain back then, cause I thought I must be stupid to let the the moisture into the vulnerable phone.
So I switched to a different phone. (so I am now officially paying for 3 numbers, using just 2 phones). Yesterday, after I got out of church, I turned the phone back on. I... read full review »
Motorola Motofplip
I bought a motorola motoflip (W220) about 9 months back which is under warranty. Battery of my moble stopped charging. I visited nearest Motorola service center [Redington Service] in sector 20D on Sept 3, 2007. Service center people without having a look at problem asked me to deposit the cell and contact after 1-2 days.
After 2-days when i visited the center they informed me that motherboard has to be changed and they are waiting for courier. Again i visited them on 8th Sept' 07 they were still waiting for motherboard. Then... read full review »
Videocon Washing Machine
I have lodged complain with customer care for non functioning of Washing machine complaint no A00VS07810036 on 10th of August 2007 After visit of their service engineer. We are still awaiting feedback / spares for the machine & after recitative follow up we are not getting appropriate answers from their service stations neither we are getting feedback that we cannot repair this washing machine.
Beware! read full review »
NCOA / National Cellular Owners Association
Purchased a cell phone warranty. I lost my phone. I requested a replacement on the last day of my contract. (I waited a week to see if it would turn up in lost and found) after i filed a claim they stated my warranty was over and could not accept my claim. Then they finally accepted my claim and sent me a phone which they stated was "NEW" and tested. It was obviously used. After i got a sim card from ATT, i tested it and my voice was not heard by any people i called. I tried a different sim card and same problem. I concluded that I WAS... read full review »
Microwave Oven
I had bought this oven in 2005. Day before yesterday, flames started coming out from the rear of the oven. When ewe complained, the service engineer said he can attend the complaint only on a Tuesday. This is really bad that a reputed company oven goes bad in such a short duration and the service engineer takes so long to attend it.
Also, I want to bring to your notice that it is really not safe that flames come from the oven.
Beware!
Regards
Prabhjot read full review »
Akai 25 inches colout Tv
Well from the last few months the volume of my television is fluctuating and now it has become very low. I have lodged a complaint at Gogia electronics from where i purchased the T.V but in vain till date the fault has not been corrected .
Beware people!
Nitin Sharma. read full review »
GE Appliances
Cooking in my crock pot last night smelled burning my crock pot was smoking from the bottom i unplugged it and under the crook pot it had started melting and the plug was also damaged. Very unsafe, these pots are supposed to be used when ur not home, they are supposed to be safe if i would of not been home i don't know what would of happened. So i call GE they ask if i have the receipt i reply no i don't remember when i bought it well he says it has a 2 yr warranty take it back to walmart... I said this is not safe and there should... read full review »
Samsung / CLP-510 Printer
I bought this POS it worked for 20 days, three weeks later and still not fixed. Supports sucks. No one knows anything!
Beware! read full review »
Nokia / 1112
Hi,
My handset model is Nokia 1112. Battery is BL-5CA.
Battery no: 0670495437995O144D11713817
Please let me know whether this battery is in the list of the recalled batteries, as it belongs to the same series.
Thanks,
Dinesh read full review »
LG/tata indicom walky
My tata indicom walky is n0t working and even the keys of the walky are not giving any response. read full review »
Samsung 50" DLP TV
I owned a Mitsubishi projection TV since 1984 and had no problems with it. I decided to upgrade to a moe modern TV and purchased a 50"DLP from Samsung. Warranty is for 2 years.
At 2.5 years, the color wheel went out. The original TV cost me 3900.00 in 2003. The color wheel cost me 1100.00 to repair. 8 months later, the power supply dies and costs me another 720.00.
Samsung said that no one has had these issues and refuses to allow me to trade the TV in for a LCD or some other non-mechanical Samsung TV. Incredible Universe i... read full review »
Azuma
Azuma is a ripoff!!! DO NOT USE THEM!!! BUY USED TRUST ME YOU'LL SAVE A LOT MORE MONEY. I'm in Florida and they've spread their stink here as well as Texas. Delivery is free but pickup will cost you $40 and late charges multiply by the day. So if your a week late there's a $7 fee, now if you are a week late with the power bill it's like $3 but that's the same if it's one week or two or three. And if you are running behind they'll autodraft your account and if it's declined they hit you with a nsf... read full review »
HP PAVILLION DV2002
I have purchased a hp pavilion dv2002 on 29th september 2006.i have registered for the gift (ipod) & sent Rs.500.00 to hp redemption cell by 10th october 2006.my redemption code: EL02K2ROP5.many times i asked for the gift but all in vain. I was just assured that the gift will be delivered soon. I registered a complain to hp. Than call came from the cell for the confirmation of address. But till now the gift is not delivered! read full review »
Motorola India / Moto Rokor
I am user of motorola rokor series. Since i bought the phone i am facing one or the other issue with the phone. I never expected this kind of response from such an expensive phone and that too from such a reputed company.
Problems are:
1)get switch off automatically
2)Voice clarity on speaker is not good.
3)Not compatible with blue tooth.
People beware! read full review »
Nokia 3110 Classic
It is not even one month since i bought Nokia 3110 classic mobile it is continuously restarting. Don't buy this model! read full review »
iPod Mechanics
STAY AWAY FROM THIS COMPANY! They "claim" to be the most trusted, yet they charge your credit card for services that were not performed. They keep your iPod for extended time and tell you due to overwhelming response the repair department is either backed up or they are waiting on parts. I received my nano almost to the day two months later and it was the same as I sent it in, but I was $171.33 plus $6.50 for shipping poorer. The phone number they give on the web site gives you only two choices: 1. for Sales, 2. for Support. When... read full review »
LG Airconditioner
We have 2 LG units 01 is 8.5 tons and other 5.5 tons in our office,we had approached LG for servicing the units and was informed that someone would get in touch within 24hours against complaint no 90602016, accordingly we received a call and the technician sent was for single phase units. Later the lead was passed on to someone else called Raghu Phone no 9444049499, who had promised to sent his technicians and demanded Rs.700 towards inspection charges and would give an estimation later. The same was accepted by us and he assured us that he... read full review »
Heartland America
Heartland America
www.heartlandamerica.com
Heartland America (www.heartlandamerica.com) advertises on its website that some products come with a rebate. When you get the rebate form, you find out that it's not a cash refund (which is the most common type of rebate), but is actually a discount coupon on your next purchase from Heartland America. PLUS, this so-called rebate is only good for about a month. To us, the advertising of this sort of rebate was false advertising. BEWARE!!! read full review »
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