LONG STORY SHORT HAD TO WAIT 2 MONTHS FOR A SOFA, THEN AFTER DAMAGING A COFFEE TABLE AND 2 END TABLES OVER A 7 MONTH PERIOD (RETURN AFTER RETURN WAS DAMAGED)RUDE SOOOOOOO RUDE TREATING ME LIKE IT WAS MY FAULT, SO I SAID I WILL KEEP THE TALBES OH HOW MUCH IS MY CREDIT???THE GUY GETS PISSED OFF AND SAID WELL YOUVE BEEN FLAGED AND CANT SHOP HERE ANY MOREX!!!XXXXX JERK CAN YOU BELIVE THAT HIS NAME WAS DALE...WELL I'M GOING TO TRY TO SUE THEM AND TAKE IT TO COURT... read full review »

Kenmore Sears Furnace installed 2005. "Control Board" failed Nov 2008. Call to Sears for service. "We can get someone there in 10 days" Called to a local Heating contractor, they were able to make a visit and get the Honeywell designed part that day. Cost of repair $740.00 Jan 8, 2009 Furnace failed again. Now the "exciter motor" has bit the dust. This furnace is sold as a "just-like-a-Trane" unit by the Sears reps. This is NOT even close to the truth! The motor parts are nothing like the Trane units. SEARS does nothing to care for their customers. I can not overstate the case: DO NOT BUY A SEARS UNIT! read full review »

Back in October 2008, I had a granite counter top installed and noticed shortly after the counter top was installed that the cook top was cut off center from the microwave above and stove below. I contacted the installer and let them know how they want to handle this error. I would schedule times for the installer to come out to look at this and they would cancel hours before the appointment. Just recently, the seam at the cook top (near the backsplash) has come apart. Once again, I have contacted the granite shop to get this repaired... read full review »

to whom may give a damn. I live in moore houses in the bronx. My stove was clicking and I had no choice but to call 911, the fire department said my stove has a malfunction and I cant use it anymore. The housing office says that the Con Ed turn off gas in four building. They say they dont know when its coming back on, that doesnt make sense what are people going to do about eating. Alot of people live off foodstamps and cant afford to eat out, what about my stove I need a working stove. Iam gonna have to call and email... read full review »

01 Dec I bought a Yardworks Electric Snow Thrower at the local Canadian Tire Store in Moose Jaw. It is the 9A version, item number 60-3982-0. After using it three times the plastic impeller broke as well as one of the guide vanes. The temperature that morning was minus 28 Celsius. Figuring that maybe this product was not build for those temperatures I attempted to return the snow thrower to Canadian Tire 21 Dec. I was informed that a return could just be accepted within the first 7 days, every follow on issue would need to be addressed through... read full review »

How these people are allowed to stay in Buisness is beyond me... And Fred you have to work for them with that response... Frieda allready had and you guys changed your mind it started out as 12, then went to 15 wich says mold. Nothing about old pipe. Also we recently filed claim on AC and tech that was sent stated that you guys never pay. That he has a stack and has almost quit responding to your calls as he gets the Irate customers. And Again you arew illegally conducting buisness in Florida. But thanks for the Laim response it goes to the... read full review »

Jan 8, 2008 Sensible Home Warranty 1344 Disc Drive Sparks, NV 89436 1-866-959-2212 Policy shw1023 Christy Sullivan 10287 Meadow Glen Dr Independence, Ky 41051 859-647-1258 I signed up for the home warranty with them a month ago. My stove broke so I called Sensible Home Warranty to fix it. In a few days they sent Complete Appliance which said the stove could not be fixed it needed to be replaced. The tech called it in and sent in the pw. I called Dave Martin from Sensible Home Warranty and asked what was going on with the claim. He... read full review »

At this very moment I am sitting on hold with Whirlpool for the sixth time regarding my less than one year old washing machine. I have a family of six so we purchased the top of the line washing machine because we expected that it would last at least a few years. On Dec. 4th I called Whirlpool for service and they do not have anyone local to me so they referred me to their service agent. The service company came out within a couple of days and checked on the problem. The service person stated that the machine needs a "Total... read full review »

I purchased the Norton Security System 360 on line on Dec.3, 2008 for $59.99 via credit card. As of this date (01-07-2008) I hleave not received any conformation that the system was activated. I keep getting reminders (popups) that state that my free subscription has expired.I understand from other websites that this company is a fraudulant system. Iwould like to know if there is any recourse (on my part) concerning this situation ?Thanking you in advance.Please e-mail as to possible resolution in this matter.Yours truly, Michael Perrino read full review »

I have a small loan with Security Finance this payment is due once a month. However, they contact you anytime they feel free to to see when you would like to set up another payment. This was just paid last week and they are already calling. When I told the girl that there would be another payment by the fist of the month she said would you like to make arrangements. I said I just told you that there would be another payment by the first week of the month and that there was just one made last Thursday... the payment is $90 and I always pay... read full review »

I am disppointed that the New York City Housing Authority, of repair schedules. I feel the gas or something, but I have to waiting for get a new refrigerator. I think I have will come some excues, of getting a new refrigerator. Again, I am dissappoint of New York City Authorized, taking thier time. read full review »

Hello - My name is Joseph Penyak, I am the owner of Penyak Roofing. I am writing this to question the credibility of this website. Anyone can post anything about anybody on this site, true or false. If anyone would like to research my company, they should contact the Better Business Bureau, consumer affairs or your local building department. I have been in business since 1960 and my reputation speaks for itself. If you would like to contact me personally, my number is (908)753-4222. Thank You, Joe Penyak read full review »

Had Jeff actually done his job, I would not have purchased this condo which has been the biggest nightmare of my life. I don't know if he was in cahoots with the realtors or what, but he practically spent more time pointing out nice things about the property (the diagonal wood floors and the way the cabinets were screwed in) than the defects -- the vast majority of which he missed. It's not the inspector's job to point out good things about a property. Then, he listed completely ridiculous defects like a burnt out light bulb and... read full review »

i had my meter rigged just to see why my electric bill came out to more than 400 every month. turns out that i got the bill again for over 400. dont ever get this company please. read full review »

This company failed to pay it's guards on normal paydays, numerous times in 2007. In addition, some guard's paychecks bounced when cashed at their banks, even after this complaint was made known to the business owner. I am aware of one guard whose paycheck was returned by his bank for insufficient funds on behalf of his employer, on three consecutive paydays. Business owner fails to insure that payroll funds are sufficient to cover payroll checks, and also makes excuses to employees as to why payroll is not met. Paychecks are often... read full review »

I purchased a Jennair ice machine from HHGreg on 1/3/2009. I took it home, and waited 48 hours to plug it up, as suggested. When I plugged it in, there was no power in the machine (no light, nor did the compressor motor run). I left it plugged in all night, but nothing happened. I bought it from the showroom floor, and it didn't have any paper work, nor was it in a box. I took it back to the store where I purchased it on 1/6/2009, and they refused to return my money stateing that it was a special order, and that their policy said that... read full review »

I have purchased the 10 piece Ultrex cookware from HSN about 5 years ago. I followed all instructions for cookware, no metal utensils, etc.. Now the lifetime warranty is not being honored by Innova or HSN. I would like to send them back to be replaced or refunded purchase price. read full review »

I purchased a stearns and foster mattress in aug. 07. the first mattress delivered was torn, the 2nd mattress delivered was torn, the 3rd mattress delivered had a little tear in the binding. I was so fed up that I said I would keep this mattress. I purchased insurance for it. I then was told I had to sign and "as is" letter. I did. the letter states clearly that the insurance would apply to the undamaged portion of the mattress. Now the mattress is sagging on both sides 2 inches. I tried to get Macy's to send a service man out to... read full review »

i bought a king bed and paid and then the guy bringing out your items jumped on us and cussed us. I said F. this and i went to a maniger and they gave me 50.00 back on my perchuse. We get home to put it together and the stock guy didn't give us the whole bed so we had to go back and get the rest. the quality of the bed was poor, week and was broke before we put it together. so we had to do the best we could and the bed is still broke and they never cared! read full review »

I have been repeatedly getting a charge from this Identity Protection on my bank statement, I was told from the bank to take care of it through you guys, but who is going to refund my account for $9.95? read full review »

Advantage Builders took my money after signing a contract to build my home in cape coral. After 18 months my home is still not built and now they want me to send them more money. The have not even started the foundation and is unwilling to refund my money. I would urge anyone out there to not use Advantage Builders to build your home read full review »

I purchased a 41" Garden bench from Sears home center in May-in October I noticed a couple tiles and the plaster underneath coming up-but in Dec I noticed the bench is dissentegrating---I called store, was told by Frank in garden and lawn bring it back for full refund as these benches have had alot of problems-he knew we purchased it in May-we called to be sure he was in as it is very heavy and hard to transport and were told by Dave the manager we absolutely could not return it, that Frank must not know the policies-it is a garden bench... read full review »

I purchased a house from them. They did not complete all the work that was required on the walk thru, The appliances did not come until I was at the title company. I closed, I know I should not of but I still did. I noticed that all the repairs had not been completed when I went in the next day. I had to fly out and decided to deal with it when I returned. I talked with the sales person who said he would see what could be done. after a few weeks and a few contacts with them I was told I needed to fill out a warranty request form. So I did... read full review »

Ultramar doesn't install to TSSA (technical stadards and safety association) standards. Ultramar installed an external oil tank to the side of my house, boring a hole through solid rock foundation without strapping the tank. Result, tank sunk 12 inches but the pipe didn't causing the 3 inch pipe to support the weight of the oil and tank, and thus leaking. Even after tssa said it wasn't to code, they wouldn't do anything and ultramar said the contractor they hired/used was at fault. Hmmmm. Just another example of how people are taken advantage of. Where is the Mike Holmes of HVAC ???? read full review »

In December, we received our new gas oven. From the first day, it did not work right, shooting flames from the bottom of the oven and giving off a noxious odor when we tried to use the broiler. Our installer was able to adjust the flames on the oven bottom but we had to call a local GE repair service to work on the other, far more serious, troubles. The repairman came and, after 3 hours, said the oven was unfixable. In fact, he was on the phone with the GE Engineering department, who kept telling him to "just burn the "dam**d smell... read full review »

I noticed on my bank account today a charge to what I was unfamiliar. I am on SS disability and called the number only to find out I am donating monthly to help the homeless. I barely get enough to live on myself & they stole not only this month but also last month and we going to attempt it for a year, telling me that I agreed to it? Am I nuts? Heck no--I can''t pay my bills now. They need to donate to ME!! This place needs to be fined by FCC and I'll be reporting there next. Be careful...if they get you there's a good chance they've already had you or will again in future months. read full review »

Mr. Arnott Anthony Barclay took deposite money to finish out my business, the deposite was $70, 000.00, and ran away. read full review »

Ordered a building in March, '08. Sent fabrication payment July 7 after a price increase. Received email in Aug. '08 asking for fax of final payment check. Delivery would be about 4 weeks after receiving the fax. It was mid Sept. before I could get the check and faxed it about Sept. 23 '08. I waited until end of Nov. and sent a status request email to the originator of the original email ( Melissa Moonilal ). Reply stated since I had taken so long to get the chack faxed to the my building had been pushed back a bit. I had... read full review »

On Nov 15, 2008 I received an order confirmation via email for 20 each nylon door rollers for $65.90 including shipping. I sent and received a "live" chat message early December that my rollers were backordered and should be shipped to me about Dec 15th. The payment was deducted from my bank account since then. I have not received my product nor can I now locate anyone by phone nor email at Garage Door Parts, LLC. read full review »

In our neighborhood of older homes it is common for tree roots to work their way into the sewer line. Our house has the older terra cotta sewer line and we usually need the line to be snaked every 1-2 years. Sometimes we do it ourselves, sometimes call in a service and they usually charge around $100. We called Bonney Plumbing this year and the guy tells its $150 to snake out the line. Its a bit high but we say fine. the Bonney Plumbing employee makes a half-hearted attempt at snaking the line, and then says that his snake is hitting an... read full review »

Slomin's Shield offers a free alarm system installation. The problem is you better not move within 5 years! We contacted a sales person for Slomin's a little over a year ago to come out to our home to go over the product and the contract with us. Michael Hoyle was who came out to talk to us. Apparently, in order to receive the free installation, you have to sign up for 5 years. Knowing that we would not be in this home for five years we SPECIFICALLY asked if we would be able to transfer service. Mr. Hoyle said it would not be a... read full review »

I purchased a Maytag gas stove model #MGR5751BDS in July of 2008. This product failed right out of the box. First the oven clock stopped working, then the burners had trouble, then the oven started cooking at random temperatures, finally it failed completely. I have called Maytag numerous times and have had a number of service calls (each service call meant two visits by A&E: one to assess the problem, two when the parts arrived to install them). I have missed countless hours of work, spent numerous hours on the phone with Maytag arguing... read full review »

In August of 2008 I entered in to contract with APX ALARMS. So far to date the service has been great, except for the fact that I just realized I was being scammed. The day I entered into the contract my tenant was with me, he asked my permission to install an APX alarm system at his residence. I asked the represenative how it would work, and was it at all possible, since I own the house but do not reside there. His exact words were " Sure all you have to do is sign that you give APX permission to install the alarm." I specifically... read full review »

I bought a stand alone cabinet from IKEA, like 95% of your their products required assembly. I bought it home and assembled it perfectly, but it turn out to be too big for my kitchen. Since I shopped at IKEA many times, I have asked and was told that I could return any furniture even after assembled from various sale associates and customer services. Anyway, thinking that it would not be a problem for me return after lugging that big cabinet on my small truck about 30 miles away to IKEA in Palo Altos, CA, only to get rejection. Ikea assistant... read full review »

Our 5 year old Kenmore Elite Electric Range (model 790.9911) caught fire last night and we were very fortunate to have been in the room. I turned on one burner to heat water and turned the (convection) oven on to warm some food. Within 2 minutes, we heard an electrical crackling buzzing sound instead of the convection oven fan noise. I immediately tried to turn off the oven and black smoke began pouring out of the back of the oven and the stove would not turn off. Within seconds, flames were shooting out of the back of the oven where... read full review »

I am filing this complaint to NEW YORK CITY HOUSING AUTHORITY, of not doing thier job. The building elevator is breaking since last friday, and it's monday, is not repair, yet. I am going to the 12news, to report this problem of the elevator. read full review »

12 Complaints to the BBB in 1 year -Copy of Stellar Flooring's "stellar" service Customer Complaint HistoryBack To Top The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed. Number of complaints processed by the BBB since the... read full review »

We paid rock Tops on 11/18/08 $1, 600.00 50% for new counters. On 11/25/08 they cme out and measured and said we need to pay balance in full if we want our granite installed on 12/15/08. We paid them in full for a total of $3, 200.00. On 12/3/08 we received a call from manager stating that the 15th install date will not work but he guarantees 12/23/08 install. He even left a voicemail recording with confirmation. On 12/22/08 we had our counters, sinks and appliances removed from our kitchen and bath ready for install on the 23rd. The 23rd came... read full review »

It's a pure shame what Hannity homes Kevin and steve did to you two, false advertising is not allowed. Just get the back issues of the Papermint Magazine and Family times, they advertise there that your house would be complete from 90 from the pouring of the slag. You should at least go after the interest during that time you were not in your home. If a company is in the building of homes they should know all the times and required variances. I would almost bet the Salesman on the home didn't get paid the commission for the sale. read full review »