I called the toll free number and booked a hotel room with taxes for $115 for 1 night. I did not receive an email confirming the reservation. Upon arriving at the hotel the front desk staff were unable to tell me the price reserved for my room as it is not displayed on their system. When I left the hotel, I did not get a receipt as they stated the number where I booked the reservation will provided me with an email receipt. I checked my credit card to find out I paid $142.37 for the room! I called hotels.ca to dispute the charges and urge the... read full review »

We booked a dog to fly with us to Denver on May 13, 2011; the flight was for May 31, 2011. When we arrived at the airport at 4:20 am four desk agents completely ignored us even though we were struggling with a cart of luggage and large dog in a crate. Not one of them turned and asked if they could help us while we stood waiting at the desk - they just chatted to themselves and looked worried at the size of the dog crate. The official then proceeded to tell that we could not get on the flight as our DOG WOULD DIE in the cargo hold because it... read full review »

They steal your luggage after shoping tours. Details: We bought a tour from the Zani Viaggi company in Milan to Serravalle outlet. After shopping we wanted to take our luggage with us to the bus (one middle bag, the bus was half empty), but the driver insisted that we MUST put the luggage to the trunk or he wouldn't move so we had to do. When we came back to Milan, our bag wasn't in the trunk, it was stolen. The driver as like as managers of the company said what that's our problem and they have nothing to do with the fact of... read full review »

i brought a ticket to ft lauderdale went to airport and none was there and a cost of 21, 716.66 Jamaican dollars was taken from my card this is reference number that was given to me by bank # 003343835035 now i dont understand what is happening so could u please help me and cancel it as soon as u find it and send me info so i can take back to my bank thank u read full review »

Booking referace of myself and my family is AAF1PK with Fly Zambezi on dated 30.05.2011 from Dar Es Salaam to Lusaka. Without prior intimation the Flight was delayed from 02.15 PM to 12.30AM (31.05.2011). I was travelling as tourist in TANZENIA and after arriving Dar Es Salaam Airport observed the delay. When asked for assistance in the form of lodging for the period of delay the airport Autrhority person of Fly Zambezi (Frank - mobile no.+255715218243) or Petronia (in Lusaka - +260211254943) refused to do so. Even challenged unregretfully to... read full review »

Sir, I am to inform you that on 28.05.2011 I recieved my luggage( trolley) in torn condition at Kolkata airport after my arrival there from Bangkok.When I claimed for that at the kolkata airport, the concerned officer gave me this email id to claim. details of my journey: FROM-Bangkok TO: Kolkata Date:28.05.2011 Flight no :IT 0022 class:G DEPARTURE TIME:16:30 seat no;07F -- Dr.Pradipta Kumar Mohapatra read full review »

DEAR SIRS OUR PASSENGER MR.HAN/SUNGHO TRAVELLED FROM AMMAN TO DUBAI ON BOARD FLYDUBAI AIRLINES FLIGHT NO.FZ142 16MAY2011 THE PRICE CHARGED WITH ONE PIECE OF LUGGAGE 20KG OUTBOUND TRIP IS OK GONE SMOOTHLY NO PROBLEMS AT ALL THEY CHARGED US AMOUT OF 10JD FOR THE LUGGAGE .ITS OK ACCEPTAPLE FOR THE CLIENT.NOW THE PROBLEM HAPPENS DURING THE INBOUND TRIP FROM DUBAI AMMAN FLIGHT FZ143 20MAY THEY CHARGED THE CLIET 8TIMES THAN GOING TRIP 425 DIRHAM FOR A LUGGAGE OF 17KG ITS INCREDABLE AMOUNT TO CHARGE 8TIMES THAN GOING IF ITS DOUBLED NO... read full review »

here is my complaint i just wrote to delta regarding their "pet first" dept: delta pet first ref # 05496072 on Tuesday May 24th we had a puppy shipped to us via delta pet first. my breeder not only had a health certificate from her vet but also a health certificate from a vet that i told her to go to. i wanted to be sure that she was a healthy pup. we arrived at delta cargo pickup as soon as her flight landed. first, the girl behind the counter didnt even acknowledge we were there till about 5 minutes after. she totally... read full review »

1. British Airways is showing itself to be unfit to be operating an airline and the staff give out false information to deceive and deter paid customers. BA is too lazy to determine the length of delays when they SHOULD know exactly how many flights are into and out of any airport they are due to arrive at. BA are shockingly inept in handling airport delays and tried to push the responsibility back to the booking agent. www. webjet.com.au are equally inept at handling bookings as they refused to take any responsibility for the paid for... read full review »

My wife was asked to "update our information" for Yellow Pages. She did not know this was NOT the Yellow Pages for our local phone book where I placed an ad. I did not want an ad (or whatever it is they sell). As the sole owner of the business I did not authorize any expenditure to them. They keep sending invoices (R700220) and want to be paid $385.69. read full review »

I purchased a gift from the gift shop Galleria Gift Shop : Swarovski pendent with stud earings., 5/28/2011 on the Norwegin Gem., it is missing from my suite case. Arrivial 5/29/2011 New York Dock. it is on my statement 5/29/2011 Cabin #9066 Anna and Nicholas A. Seidita my phone #1718-477-1878 email [email protected] read full review »

I am Raj kumar gupta submit amount 4000Rs rupee for white studio holiday membership on date 20/05/2011 (Friday). Recipt no 1456. above this mail to awesomehoiday.org for concellation process after this they con not pick phone (9711705714 R S pandey ) and not open office (FF06, west gate mall 2nd flor, Rajouri garden ). what pracess to do for refund ammount ?... read full review »

1. British Airways are unfit to be operating an airline and the staff give out false information to deceive and deter paid customers. BA is too lazy to determine the length of delays when they SHOULD know exactly how many flights are into and out of any airport they are due to arrive at. BA are shockingly inept in handling airport delays and tried to push the responsibility back to the booking agent. www. webjet.com.au are equally inept at handling bookings as they refused to take any responsibility for the paid for flights and refused to... read full review »

i have paid the bill for the April moth but i am getting a message that it is due read full review »

may 6 i came qatar . i had laguage 3 kg more than 42 then i did pay money but qatar airport employ did n't give bill after arrived time they asked bill in kozhikode i came oman airways (qatar to muscat to kozhikode ) they cheated that bill counter number (26) read full review »

Dear Sir We have a purchasing LG 3TR Tower AC, Model No- LP4K368QC Sr.No O/D : 101NAXV0410178, I/D:101NAMS040248 FROM Top Cool Enterprises Address -748 Sitladevi Link Road, Kalapradashani Garden, Near Indian Oil Nagar, Andheri 9W) Mumbai 400053 Mbl No- 9820034123 / 9870034123 Tel 022-65052464 Date of Purchasing 24 /04/ 2011 Bill Inv No - TCE/SA/005-A/11-12 within one month period tour 3TR Tower Ac is not Working So Pls do needful & Send the person at our hotel Shirdi Address:- Bhagyalaxmi Hotels Pvt Ltd, Pimpalwadi Road, Near... read full review »

upon moving in to the high adobe guest villa's Lana Rayburn requires a $200.00 cash deposit. After living there for 6 mos. They asked us to leave by telling us a lie that the room was reserved. On move out day keeping in mind the $200.00 cash refundable deposit, I left the room en excellent condition. They did not do a routine walk through and told us they had 24 to 48 hours to return our deposit. 2 weeks later I have not heard from them and they refuse to pay back our deposit.. All I want is my $200.00 cash deposit back... read full review »

Buyer beware. I booked a hotel room at the Wyndham using booking.com believing it to be the official site of Wyndham. I received an acknowledgement promptly from Agoda ? with a booking.com booking number. The telephone/fax number was from outside the US.. An hour later I received another confirmation - this time with not one, but two confirmation numbers, both different from the first. One of them had a note which said - "Note to the hotel: allotment under booking.com reservation #...". It also stated a copy of the e-mail was to be... read full review »

My husband and I booked a reservation at the Comfort Suites on September 14, 2010 for king suite @114.99 per night for arrival on August 26th and departure on August 28th of 2011 and received a confirmaiton. We are going to the NASCAR Bristol race, this is my husbands birthday present, so we booked well in advance (almost a year). On Sunday, May 22nd, the hotel decides to call me and tell me they are cancelling my reservation because they have overbooked the hotel by 50 rooms. At this point in time, being 3 months out from the event... read full review »

Global World Event Planners were recommended to sell my timeshare by the resort, and it was based on that recommendation that I hired them. I ended up having to wait almost 2 weeks longer than I was supposed to wait, because of some hitch with the transfer, but when I did receive it they didn't even apologize. read full review »

As a former employee of LV Air, I would like to put out a warning to people looking to do business with Sean Smith -- in this, or future ventures. As background, LV Air was a start-up concept on an airline that was to do business bringing travelers to Las Vegas, with a business model that made it 100% easy and convenient for the traveler to book not only the flight, but also all entertainment while in Las Vegas, using available technology to make this happen. With partnerships with casinos and other providers in the Las Vegas area... read full review »

Travel Bug Holidays is a SCAM. Their offers are more expensive than when you book individually from sites like wotif.com. + Travel Bug holidays literally steals 200 bucks off you for their "money-saving-deal" when providing no deal at all. For example, on their site they have a deal 2-for-1, where you pay for 1 night in a hotel and stay for 2. But the price for the first night is the double of what you'd pay on wotif.com (= there's no free night.) They also have a deal "Pay for food, stay for free" but they... read full review »

The sales pitch and the product are substantially different. We were told (they are careful not to out any of this in writing) that there would better options than we can receive through our Interval International membership. Every vacation I've researched I can find the same or better price on my own. I've requested two quotes on cruises and have never gotten a response. They present the average vacation price as $499 week. Every vacation I've looked at is at least $700. This average must be figured by adding in the hundreds of... read full review »

The Doubletree Hotel by Hilton seemed like a safe option for 2 weary travellers seeking a simple night in with room service in a comfortable and relaxing environment. The staff, facilities, food and customer service failed in every aspect of our expectation. The hot water didn't increase past tepid; the computer system crashed on check-in, leaving a line of other tired and frustrated travellers waiting for over 30 minutes; the front desk, bus driver and especially the doorman 'John B' were incredibly rude, unhelpful and overall... read full review »

Never say nobody told me. We booked our Disney's trip through bookit.com. I wish I never did. There re lot of much better compnies to give the business to and get better service. We are paying for the service, we deserve better. They can go screw themselves. They were not the cheapest but, they had the package i needed and I booked before I shop other websites. The nightmare started by having my 3 and 5 year old sit in different raws on a completely booked flight because they didn't bother telling the airlines bout the kid... read full review »

Rip off travel club, the guy who owns it Ryan McKinney, nephew of singer Andy Williams has closed up and skipped town, . Maybe a few letters top Andy will get us his address. read full review »

I am writing on behalf of my mother 74 years old, who was the passenger on the ELAL flight. My mother bought ticket through travel agent and paid more (then prices on internet) in order to get isle seat prior the purchase. She has medical problem with her knee and have to seat in isle seat. Agent confirmed isle seat reservation prior the purchase. Agent assigned her isle seat 36G. She performed on-line check-in 24 hour before the flight and confirmed the same seat. In the airport, 3 hours before flight, check-in again confirmed isle seat... read full review »

We have tried to sell our time share but could not do it. They called us and said they would rent our time share out to conventhions in Los Vegas. We have not signedanything on any paper, we did it all online. They ask for 10399.00. Then they sent us the paperwork to do the transaction. We where very neighev and sent the money. They have not called our updated us on anything. So we decided to call them after the 90 days they said it would take. At that point we found out our name was no longer on their list and we had to call them every 90... read full review »

I have never would have thought that I would be the victim of a SCAM. These guys told me I could rent my bonus weeks out this is simply not the case. I have another timeshare that owned and traded it in, what a mistake. When we stayed there all we got was a room facing a wall. Nice view a WALL these guys are scammers, liars and cheats. STAY AWAY FROM CABO VILLAS GLOBAL ADVENTURES. Just a big JOKE read full review »

Never call the customer service at Marriott Rewards. They will call cuss at you! It is just hilarious how they treat their customers. I am cashing my points and saying good bye forever. read full review »

1) While in Rome, I came to know about online reservation for hotel-airport transfers by door to door shuttles in Paris on the website: https://parisshuttleservice.com/paris-Shuttle-bookings.asp floated by SARL PARIS SHUTTLE SERVICE, 52 RUE d'EMERAINVILLE, 77183 CROISSY BEAUBOURG (Lisence No.: 429 474 463 00016; Phone: 0663761330; Fax: 0148942029; Email: [email protected]). 2) On the evening of May 9, 2011, I had made two online bookings (on the above-mentioned website)- (a) for airport to hotel transfer of 2 person... read full review »

We just bought a Festiva timeshare. Got suckered into the going on the 90 min tour for the free laptop. Well we went to this said name 90 min tour that ended up being like 4 hours when it was all said and done with for this free laptop. The tour was full of all sorts things that seemed to be to good to be true so we ended up getting a time share that ended being about 7.000ish. We filled out all of the contracts and went home. My wife being the Type A personality that she is started to read every word of the contract that we had just signed... read full review »

I would like to tell everyone who travels with Apple to not buy there insuance I have a mother who is 90 and had a daughter get married in Punta Canna so felt I needed the insurance to be safe! well unfortunatly I did get sick and had to come home early my agrent told me I was covered all I needed was the doctor to fill out the paper work and Apple would reinbust me for the 4 days I losted on my vacation and the extra flight charge, I just received the notice today 6 months later because I did not get a doctor to look at me in Punna Canna I... read full review »

Dear Sir/Madam I stayed with the Crowne Plaza Grand Rapids from Monday 22nd November 2010 and checked out on Monday 29th November 2010 and was charged to my Barclays Visa debit card. The same card was put down by me as a gurantee on my room as that was required by the hotel, a photo copy of the card was taken by them. On December 7th 2010 Crowne Plaza, Grand rapids hotel charged my card £3359.30. They used my card without my permission for a service I did not use. This is huge case of Fraud and misuse of information. I... read full review »

II stayed at this hotel for 2 weeks the Property Manager asked for 170.00 for a key deposit and said when I vacated I would get the deposit back. I stayed 2 weeks and upon leaving he did not return my deposit instead sent me a 30 dollar check after a month. I cleaned the room and kept my side of the rental agreement. Joseph Noon is a thief. Robin Hotel in Robbinsdale, Minnesota is not an honest or decent place to stay. After investigating this I learned he has done this to many people. I did not cash his 30 dollar check. I plan to take this as far as I can to teach these crooks a lesson. read full review »

Viaggi India, viaggi in india, agenzia viaggi India, agenzia specialista viaggio india... For more details :- http://www.india-viaggi.org read full review »

Stupid me not to research the airline beforehand. Who would have thought that the entire world hates this one airline. I expect complaints, but this many??? I purchased the club which right away uses underhanded advertising techniques. $9 ??? LOL, there's nothing $9 about the club. Show me one of their products that costs $9. It's $59.97 or whatever it is, that's a FAR CRY from $9. Anyway, I sign up thinking I'm going to get a discount on my flight, but I don't, it's only on luggage. Fine, I go ahead... read full review »

I have booked a trip to Thailand via dreamtickets.co.uk for two persons, 13 nights in a luxurious 5-star resort. Booking of return flight has been confirmed within no time, however, confirmation for accommodation was still pending. Meanwhile, payment for the trip has been made in full in order to receive final confirmation for the trip. The agent has also informed, that the accommodation at the resort can be booked only for 12 nights, since everything has been booked out. In return I have been offered the same trip fro 12 nights, instead of... read full review »

To whom it may concern my name is Mica Jones. and i travelled with megabus.com on saturday morning to london, and travelled back to Manchester with megabus again at 11;30 the same night durning my travels i misplaced my mobile phone on the service, coming back to manchester. I misplace a Black nokia 18oo. i would be very greatful if anyone can get in touch with me so i may retrieve my mobile phone, my contact details are; 07943887801 Miss Mica Jones read full review »