Giant Carpet Care in Boca Raton, FL. We received a quote from Giant Carpet Care to clean our carpets for $65. They came out to clean our carpets and charged us $139. They also did a horrible job. When I called to complain, the representative was very and ultimately hung up on me. His closing words: "Your god and my god are not the same." I'm not sure what he meant by that, but it was obviously very offensive. We got ripped off and insulted in what was expected to be one simple transaction. read full review »

I purchased "Zodiac Flea and Tick for Cats" at a local store in my area and applied it to the back of my cat's neck as the directions stated. Shortly after, my cat of 14 years became ill. I took her to see a vet and spoke to additional vets by phone. All were in agreement that the medicine sold over the counter in stores, including Hartz, has been known to send pets into convulsions and possibly result in death. Sadly, my cat passed. Why this information is not made known to the public, or worse yet, why these people... read full review »

Hello I have a complaint about a company called Comm Solutions. It is located at 140 Quaker Lane Malvern PA. 19355. They recently merged with QED Sales Inc of 805 N bethlehem Pike Spring House PA 19473. The company REFUSES to give back monies on retainers or service contracts on any customer that is currently not using them for service. We are all looking into a class action lawsuit. But that takes time and money. Now we just want to warn other consumers too. Thank you. read full review »

IDT Corp - I have had no phone service since 7/31. Prior to that all phone messages were garbled. I have now been on hold for 2 hours waiting for someone to pick up the phone. It is absolutely ludicrous. There is no way to leave them a phone message. I have already sent emails. This company must be having some serious issues. I have opened complaints with the FTC and the BBB. Next I will try Channel 5. read full review »

Here is the text of a letter that I sent : John C. Walden Executive vice president Chief customer officer. Sears Roebuck and Co. Sears Holdings 3333 Beverly Road Hoffman Estates, IL 60179 Dear Mr. Walden: In March, 2004 I bought a Craftsman model 917.273641 riding lawn mower for $1,637.08. It was my first riding lawn mower as well as my first major purchase from Sears Roebuck and Co. Over three years later now I can safely state that it has been one of the biggest mistakes and worst purchases that I have ever... read full review »

On 7/16/07 I ordered a sink from Sienna Sinks web site (Dallas, TX.). I received a confirmation, but items ordered were not listed. Sink arrived and when my contractor looked at the sink, it was not the sink I thought I had ordered. I called the company and spoke to a man named Leroy (no last name). He agreed to send me the sink I wanted and have the previous sink picked up by fed-ex. Since that call on July 27, my e-mails are ignored. Calling is no option, as all calls are answered by an answering machine and only calls they want are... read full review »

NCL is the only line I know of that now x-rays all checked baggage looking for alcohol. We had one bottle of special wine in my bag to celebrate an anniversary. They held my bag until I paid a $15 ransome. Our balcony room was tiny and the balcony itself was postage stamp size. Very much not worth all the extra cost. Our experience was that "Freestyle cruising" means lack of organization and personal service, long waiting lines, and extra charges for everything possible. Never again. read full review »

Each and every time I have had to speak to someone for assistance in either setting up or adding time to my phone, I have spoken to either a male or female who is totally deficient in conversing in English. Twice I have had to hang up in frustration, as it was impossible to understand what they were saying. Today I called twice (the first time ended in my hanging up in frustration) and spoke to someone who not only had an accent so thick a normal American would have great difficulty in understanding it, but spoken in such low tones that I... read full review »

I am a senior person and Chrysler is giving me a lot of trouble. For the past two years I have been getting statements from Chrysler trying to collect from me property tax on a lease vehicle. I have communicated with four different people but no one has made a correction on their records. I have sent an Affidavit twice and included a copy of the Texas Property Tax Code 2006, Edition, Section 11.252 Motor Vehicle Leased for Personal Use. It states that If I don't use the vehicle for monetary gain, I don't have to pay tax on... read full review »

The U.S. Passport Agency is the stupidest motherfucking agency in the U.S. government, and for the official record, the U.S. Passport Agency is also the stupidest motherfucking U.S. government agency on the entire planet. It's mismanaged by some stupid fucking moronic bitches and superficial ignominious wannabe Gestapo cunts. Theses demons should be cast into an eternal prison of outer darkness, so that the good people of this world can flourish. I hate the motherfucking U.S. Passport Agency more than al-Qaeda hates the United States. ... read full review »

Wanna know the truth? Ask any current or former employee. They survive because they are shifty bastards who keep changing their name and hiding money. Audit them! Check their 20+ names. Check the Better Business Bureau or pending law suits or Consumer Affairs. If this were not the case, then why are so many people upset by them? It's not impossible to do the right thing unless you are one of the three at the top who make the decisions. Shifty and shady bastards! read full review »

I have sent a Speed Post from SPO, Mlakajgiri to WA-98065 8723 USA on 20/6/07 under Speed Post Document No.EE623717250IN and the same had to be delivered within 5 working days, but was actually delivered on 30/6/07 at 1-58pm(USA time) ie after expiry of 10 days. Hence requested to refund Speed Post charges vide my letter dated2/7/07 and subsequent reminder dated21/7/07 addressed to Sub Post Master, SPO, Malkajgiri, Hyderabad 500047. But I have neither received any reply nor the refund of Speed Post charges despite more than one month ten day... read full review »

I have read the complaints for banfield in different areas of the world. I am still not quite sure if this was my fault or not?... My story is that I had a 9 yr old dog, Austrailian shepherd to be exact. Most beautiful girl I've owned. I too used Banfield as a pet hospital. At first i took her to banfield for her leg, as you know shepherds are good for developing arthritis... They told me that i needed to have her get surgery which would be over 1 thousand dollars... I didn't have that kind of money at the time so i asked about... read full review »

On May 24, 2007, I placed an order for lights. They told me my lights would arrive within 4-6 weeks. After 6 weeks, I emailed and asked what the status of my order was. They responded it would be another 2 weeks. After that, still no lights. I emailed again and was told they were very busy and the lights would arrive in another week or two. Here we are 11 weeks since my order and still no lights. I emailed the company and told them to cancel my order to which I received no reply. Today I contacted my credit card and reported them. ... read full review »

I was on line and ordered a "free sample" or Phenterthin, only having to pay 4.99 for shipping and handling. I received my sample and went online again to make sure it was what I had ordered. I read a complaint from another customer and I decided to check into her complaint. She was right so i immediately canceled my subscription. That was over a week ago. Yesterday I had a charge to my account for 149.95, after I sent a message to cancel my subscription. I looked online today 9/9/07 and have found that this company doesn't... read full review »

Here's a new twist to an old scam. Resurgent (One of a dozen names they use in this mailing ) mails me this pretty blue sky envelope with no markings except a return PO Box in Sioux falls, SD. Doesn't even have their name on it. Inside is a neatly folder credit application form. It says I'm PREAPPROVED WOW!! Of course it ask for all my personal information. If I'm PRE-APPROVED shouldn't they already know all that? Now if you read the fine print which most people dont bother to do and that's what they are... read full review »

Over the past 2 months I have had Unified services call me 4 or 5 times a day everyday and it always shows up 'unknown'. Finally I answered the phone and apparently I had entered a contest and won a $5000 shopping spree and an interest free visa check card. I didn't know then what I know now so I gave them my information. Well today they called me back and told me the same exact thing but I need to pay the one time fee or $190.90 and the shipping costs of 45.95. I asked what company they are working for and they told me... read full review »

Here we go again with ING Bank. My client in England insisted it had deposited a payment to my ING account... twice in fact, but nothing ever turned up in my account over a two month period. I finally discovered, after calling the bank, that ING accepts no foreign deposits . . . but they never bothered to tell me they had rejected the deposits, nor does any such information appear on their Web site. The supervisor with whom I spoke, Nicole, at first lied to me, and insisted that ING does not accept electronic payments, only check... read full review »

About 2:30 pm EST August 9, 2007, my wife heard our dogs barking outside and then one screamed. She ran outside to find a yellow DHL Truck and a driver with a "who me, what, I didn't do nothing" look on his face. She went to our little black and white Rat Terrier "Harley" who was howling in pain on the side of the drive. She ran inside to get keys and purse to drive her to the Vet's returning outside she found Harley was still and upon picking her up found blood on the other side. There was nothing to do now. We have... read full review »

O'Reilly Auto Parts sold me a air conditioner compressor in 05. I had to pay $300.00 to replace it in 05. Then again in 06. Now I have to replace it again in 07 and it is 2 months out of warranty. So I even get to pay to replace the part. O'Reilly Auto Parts said they don't care. They want me to take it to court. read full review »

To whom it may concern, I purchased 2 bottles of a diet product called Thermalean from National Institute of Weight Loss. This diet product had ephedren in it, which made my heart race and was dangerous to my health. They refused to honor my request to return my money which was $89.95 and I returned the product unopened. There was 100% guarantee on this product and I want my money refunded! Lana Houger read full review »

I have recently downloaded various web-based programs. When trying to submit simple questions, I was redirected to different "help" areas. Not only has this process presented difficulties in submitting questions, I have been forced to read a glut of useless information. Anyone who has a life does not have unlimited time to read every fact about every website. I have also not received answers or acknowledgments to my questions. Because most web browsing takes place early morning, evenings and weekends, there should be some way to at least acknowledge receipt of a question. read full review »

Buyer Beware! Office Depot's Lightscribe DVD external drive sold under the Ativa label has no warranty after 14 days. I didn't notice until mine quit working after 3 months. Ativa manufacturing said they couldn't help call Microsoft (sure). Office Depot said,93that's why we sell an extended warranty. Extended there's NO warranty after 14 days. They essentially said, Tough and offered no help or any suggestion. I wish I'd read the fine print. The item listed for $110! I threw it in the trash. read full review »

I made the mistake of buying 3 Sony cameras over the past several years. Currently all three cameras no longer function regardless of their original purchase price / model. Sony's customer service's response was send them in and pay for repairs. ($177.00 minimum per unit) To date I have sent each of the camera's in at least one and the most expensive camera 3 times. After spending more than their original purchase prices on repairs, none of the 3 currently work. If anyone is thinking of buying a camera, I... read full review »

I just bought 6 DVD movies, and paid $50.00 for all of them at Game Stop. But when I got home to play them, all 6 were completely all scratched up, and kept freezing in my DVD player. I got so mad, that I just threw all 6 in my trash-can. I tried bring them back, but the cashier was extreamly cocky, and wouldnt give me my money back, or 6 new non-defective DVDs. I wasted all my $50.00 for nothing ! So im hoping maybe you could please help me out here. I always go to Game Stop, and NEVER had any problems, until now. Im really a good customer there for sure ! Please write me back. THANKS! John R. Capuano read full review »

I ordered shoes from dtdistributors.com on 7/23/07 and received an email confirmation of my order. I hadn't received the shoes by 7/31 so I emailed them at the hotmail account they recommended for that purpose; no reply. Tried the hotmail address and the return address from the order confirmation on 8/2 and told them to cancel the order and reply by way of confirmation. Nothing. There's no excuse for a business to operate like this, it looks like this is a pattern. DT Distributors operates through Yahoo Stores, I... read full review »

I purchased a Bronco lawn tractor, joke, at Lowe's two years ago. I was wise enough to purchase the extended protection plan from Lowes. I have had the tractor,joke, replaced completely, in the shop (4) times for the drive train falling apart and the mower deck has continued to work but the tractor will not move. This lawn mower,joke, is the worst product that I have seen for years. Everytime I go to Lowes and I see someone around the Troy (not) Built products I tell them not to waste their money on that product. read full review »

So I placed an order with Net-A-Porter.com on a Thursday and paid an extra 20 dollars for over night shipping. The company didn't deliver so when I called to inquire they said since it was my first order a dress for 500$ they had to run a credit check on me. When did buying a dress online become a credit check? So I said I was unaware of this they said it's for the protection of me the customer to avoid misused credit cards. Wouldn't I have my credit card company cancel any charges if a credit card was being misused? So I said... read full review »

Cable Television and Internet Services Comcast Cable Office located at: 1255 West North Ave. Chicago, IL 60622 800-262-2278 My home (apartment) currently does not have cable tv/internet services and I am trying to purchase a plan from this company. I've called the office three times and each time they have told me that my apartment already has service and the account is under another tenant's name. This means that they cannot set up an account for me. With the first two calls they told me that someone would call me... read full review »

I called and canceled this so call credit report extra security thing last month when i seen my card was being charged. This woman told me it would be canceled yet again this month it is on my credit card. This frosts me pretty good since I don't need this so called credit protection... I don't even know what to do now or who to call... Help smb! read full review »

My employer and I went to lunch there today, paid $20.00+. I got a salad and fixed me a plate, I felt like I was hungry but I didn't overload my plate. I have had stomach surgery so I can't eat too much at a time so I watch my portions. Well I was unable to eat everything so I asked if I could take my LEFTOVERS home. Well If I wanted to pay $4.59/lb I could and while I'll admit it would not have weighed lb (it would have been less) I did not see paying for food I just paid for. This is ridiculous! read full review »

Macys Credit card fraud. It happened to me, the macys credit card fraud. I am writing this to alert anyone reading of this Macys fraud. Macys fraud department It works like this, when you buy any products from macys they ask you if you want to signup for their card service, if you say yes, they try to put your new purchase on the new card so that it gets activated immediately and you become liable to use it. I had given them my existing credit card, I don't know why they put the charges on the new card. I called their... read full review »

Viking 230 Franklin Road Bldg #23 Franklin, TN 37064 I bought a Viking range 6 years ago for approximately $9,000.00. I have cleaned this range for several years and have used various cleaning products on it. Today I was using a bottle of WINDEX and was cleaning the front of the range. This is made of stainless steel and glass - like any other range. After spraying windex on the front I proceeded to wipe it off. All the lettering at the control knobs started rubbing off of the steel panel. Lettering that read, right frt... read full review »

Open road bought out my mercury dealership, they became open road mercury mazda. This past feb. I called for a warranty item. It was only after the work was completed was i informed that they cut their ties to ford/mercury. I had to pay the bill in full and try to get my warranty item money back from mercury. Their either very shady or very stupid. When a mercury customer calls up with a warrant item is when they should tell them they cut their ties to ford read full review »

I ordered this piece of junk so my grand daughter could download songs to her mps. There are no guide lines on how to do this. When i tried to go to their support page it domain restricted. I have no e-mail for them or nothing. What are you suppose tp do? Advise smb! read full review »

I would like to make a complaint about this Restaurant/Bar thats in small town located at 1778 Chestnut St New Ringgold, PA 17960 It's called the Mckeansburg Hotel, about a month ago my husband and I took our children there for dinner because we were told that its a respectable place to take your family, well respectable my butt, there the owner Kevin Miller allows for women to go in there... yell F words so loud where my children can hear this... we have asked the bartender to have this woman quiet down because of families at... read full review »

Ordered a couch from Furniture & Etc, upgraded the fabric. Within weeks of couch delivery, found fabric flaws all over couch. Complained to company, no response. Ultimately, brought all cushions in to point out problem. Obviously, couldn't bring in entire couch to show the unusual wear on all parts of couch. Owner sent cushions to couch maker, who showed to fabric maker. Despite, evidence to the contrary, they blamed my 8 lb dog. Owner re-covered cushions without my permission and charged me $50. I paid the money just so I... read full review »

I went to this site and agreed to cell them my old cell phone for 78.00 which they said it was worth. I mailed in my cell phone in May 2007 and was told I would get a check in 30 days. They have my phone and almost 90 days later I have yet to get a check. I have emailed 10 times wrote several letters and sent in copies of my receipt from their site and no one is responding to me at all. I feel like they stole my phone and are refusing to pay for it. read full review »

This company seems to be a fraud! They charged my credit card and I have never received the merchandise! There is no phone number to reach them. The "customer service address" does not go through. BUYER BEWARE! read full review »