LOCATION: United States
Furniture & Etc - Tarzana, CA
Ordered a couch from Furniture & Etc, upgraded the fabric. Within weeks of couch delivery, found fabric flaws all over couch. Complained to company, no response. Ultimately, brought all cushions in to point out problem. Obviously, couldn't bring in entire couch to show the unusual wear on all parts of couch.
Owner sent cushions to couch maker, who showed to fabric maker. Despite, evidence to the contrary, they blamed my 8 lb dog. Owner re-covered cushions without my permission and charged me $50. I paid the money just so I... read full review »
Guardian Products - Furniture Insurance
Guardian Product Furniture warranty through the Room Store
22 south center street
Hickory North Carolina 28603
I had called to make a claim on the protection that I purchased from the Room Store.
They claim to protect against any human or bodily fluid stains. I had a cat in my house that had had an accident on the furniture. I was told that that would not be covered for three reasons the time frame I said it had happened with in the last ten day so that one is gone with in could be any time with in that time frame. The fact the... read full review »
Loman Ford - Woodbridge, NJ
Recently I purchased a vehicle from Loman Ford in Woodbridge NJ. When I test drove the car it was rush hour so I mainly sat in traffic. When I drove the car off the lot I hated it. Less then 24 hours later I called my new financing company, explained the situation and they said the dealer can do a substitution of collateral. Because there is no 3day turn around law in the state of NJ I am pretty much stuck in this contract.
I contacted the dealer (still LESS than 24 hours later) explained the situation. From day one I was getting the run... read full review »
Thompson Landscape - Plano, TX
We have hired Thompson Landscape, P.O Box 941625, Plano, TX 75094 (972-424-5726) to perform lawn mowing service. They have mowed 7 weeks and so far, they have managed to run over a 15" oak tree and damage a new gutter by denting it with the lawn mower handle. We also requested they mow the grass at a lower level due to the type grass we have.
These topics were reported and we had to continue to call them to get a response. Final response regarding the gutter was that there was a slight dent, hard to notice. I informed them that the... read full review »
Hunter Douglas Vertiglide
My complaint is against Hunter Douglas and the product, before it was improved, called Vertiglide. I was building a home in 2002 - 2003 and needed to get window treatments for the 18 windows to discourage vandalism while the interior finish was being completed. The 13 duettes have been fine, and in my previous home the $12000. worth of Hunter Douglas product worked well.
These Vertiglides have been a nightmare. I have paid to have them repaired repeatedly. They are not designed to withstand any opening or closing of the shade except at a... read full review »
GE Ceramic Top Electric Stove
GE ceramic top electric stove/oven Product Number AB968S0H2SS - about 3 years old.
Beware: oven front is applied with double stick tape - mine fell off on my 77 year old mother's foot and smashed into 1000 pieces of class, along with the stainless body. She was cut but no lasting damage. Then I noticed the double stick tape. Give me a break... a $1000+ stove.
I contacted GE customer service and repair service. Repair service got back with me first and said that GE has since redesigned the door. He could get them to pay for door... read full review »
A&E Appliance Repair / Maytag Dependability Plus
I have a Maytag washer and the warranty service sent out A&E. He was not qualified and couldn't even see which fuse in the box needed flipping -- I also had to come to the basement 2 times to reset the red/black button on the outlet as he couldn't figure it out. When I called Maytag Dependability Plus they had no record of sending out A&E. Needless to say I still need my washer fixed. read full review »
Ontel Products Corporation (www.ontelproducts.com)
I bought the swivel sweeper from http://www.ontelproducts.com/ (Ontel Products Corporation) in April of '07 and I just found out that I was been charged from three different companies I have never heard. Here are the three unknown companies:
Jun 21 Deal Surprise Inc 909-465-0339 CA - When I called they were still closed. I will try later.
Jul 02 EASY SAVER 800-262-6199 - I called and cancelled and asked for a full refund. They gave me a refund for only 1 month. I called back and got their mailing address so I can request a full... read full review »
Yahoo! Music
I am a Yahoo customer in Rolling Meadows, IL. I also teach music, so when I was trying to find a DSL co., Yahoo's promise to provide unlimited free downloads of music for a year was the proverbial "too good to be true". What they didn't bother to tell me (and I had already told them I had a Mac), was that it's not compatible with a Mac. I have found it impossible to get ANY feedback regarding this problem - either in terms of reduced rates or an itunes gift card - SOMETHING. Instead, I have not even been able to speak to... read full review »
Alpha Ecological
I have filed a complaint with the Better Business Bureau and my husband and I have also written a letter of complaint to the company directly. We have had no response as of yet. I am trying to get this information out in as many venues as possible since what has happened to us is so appalling, I feel that others so know what they are getting into if they decide to do business with Alpha Ecological.
NAME: Alpha Ecological Pest Control
BBB MEMBER: YES
CONTACT: Ms Teresa Sickles
ADDRESS: 1200 NE 112th Ave
Vancouver, WA 98684
PHONE... read full review »
Potbelly Sandwiches
My family and I picked up sandwiches from Potbelly Sandwiches at Danada Square. I used to love the food quality there. It was my favorite but it no longer is. I am very upset.
We purchased the following:
1. One roast beef for my husband;
2. One meatball for my 3 year old; and
3. Two Italians for my mother and me.
At the time of the purchase, we were fine with paying their increased fees.
I have no problem paying for quality.
Also, as a side note, my mother was recently out of surgery and back at home recovering from... read full review »
Jack In The Box
I was in JACK IN THE BOX in Coeur'd Alene Idaho 8 am although the place had recently been remodeled it was filthy the kind of filth consistent with laziness and neglect. Dried food splatters on the tables, black side walk coated with grease floor mat caked with food, even a used cloth hankercheif on the drink station. I got cold fries which in itself wasn't a big deal, but when I told the employee she put her hand on top of a huge pile of fries under a heatlamp, determined they were indeed cold and ordered more which was dumped on... read full review »
Wendy's Baconator Commercial
The Wendy's Baconator Commercial is horrible all that screaming is too loud and pointless. read full review »
Restaurant.com
Hello,
I recently bought some certificate from restaurant.com. The purchase was paid with my credit and but I didn't not receive any certificate. I try to contact the company about the certificate through multiple emails and phone calls. I didn't get a reply through email and when I try to call no one pick up the phone. I hope that no one will do business with this company because it is all just a scam.
DK read full review »
Applebee's - Arnold, MO
Applebee's in Arnold Missouri. Me and my family went in there to eat. And boy let me tell you what that place was a real joke we ordered a bacon cheese burger and i couldnt eat it cause it was like eating shoe leather i took 2 bites and couldn't eat anymore. I told the sever i wanted onion rings with my hamburger. He brought me french fries instead i order my niece chicken strips and onion rings he bought french fries with that order. He then brought me onions rings already in to the meal little to late. For that my mother in law... read full review »
HP Pavilion Notebook
I bought an HP Pavilion Notebook computer in October 2006. When I turned it on, the back light on the screen didn't work and the screen was black. HP telephone support couldn't help. I returned this computer for another HP Pavilion Notebook in November 2006. This worked for 7 months and then on June 9, 2007, the screen went black, same problem as the first computer. After several hours on the phone with technical support, to no avail, I was told to mail it back to HP for repairs. The repair center received the computer June 15. I... read full review »
Walmart / Philips Portable DVD Player
I bought a portable dvd player from walmart. The player was made by philips. The player was purchased in 2005. When the player started acting up, I took it back to walmart. There I was told that the warranty was only for 90 days. In order to get help I would have to call a number for philips. Well, I called, told the warranty was only for a year. That I could buy another one at the price of 119.00. The thing is, the first on cost me 202.00. So, I told the person on the line I did not have that kind of money. She basically told me that was my... read full review »
MacMall.com
So a few months ago, I purchased a new Mac Laptop from Macmall.com. My order arrived promptly, and there were no problems. Nor had there ever been problems when I ordered from them before.
About a month after I bought it, I got a call at 7 in the morning from one of their account executives. There is a new trend among companies that I find REALLY annoying where they assign you a 'personal account executive' to help with your orders. What they actually do, though, is to call unsolicited to 'see if there is anything you... read full review »
Home Depot - Hillsborough, NC
Home Depot
Hampton Point, Hillsborough, NC
In late June 2007 we purchased a dishwasher, followed by stove two months later. "HBI Home Delivery" is the company that Home Depot and Lowes (in this area that I know of) contract to deliver their appliance sales and never have I seen a delivery company so inflexible to customer needs.
HBI delivery would call the night before to inform us what time they were delivering, which we quickly noticed was 3-7 Tuesdays and Friday. Like many people we have busy work schedules making u... read full review »
Champion Chevrolet in Houston,Tx
I bought a 07 Tahoe form champion being assured I was buying a flexfuel vehicle. That is what I asked for so they assured me they could help me. Two weeks ago I found out that my tahoe is not flexfuel! I have contacted the dealer and they told me they were going to resolve my problem but I haven't heard from them since. I went to the dealer where I was told they were going to help me. Instead they were trying to scam me once again by trying to sell me another tahoe that would cost me ten thousand dollars more! They said either you take it... read full review »
Patc Perfect
I place and order on 06-24-07 and they charged me $33.95 for ,supposedly, two bottles of patch perfect. Five ninety-five was supposedly for expedite shipping. after not receiving my product in three weeks. I called and they said that is was in West VA. and that I could go to then post office and pick it up. I told her that I live in another state eight hours from West VA. Then I was told to allow another two days too receive the product. Too make a long story short, after six weeks months- I never received my product and was given only... read full review »
Kent Brown Toyota
Kent Brown Toyota
951 County Route 64
Elmira, NY 14903
(866) 428-0762
REGIONAL TOYOTA HEADQUARTERS
I purchased by 1st Toyota from Kent Brown in 1999 and had all my service done there. Last year I was looking for a newer car and was unable to find another car with the mileage that I wanted at Kent Brown, so I began to look at other dealerships. I found a car at another dealership.
I called yesterday for an appointment to get the oil changed and got an appointment for 3:00 o'clock on Aug 4, 2007. When I got there and... read full review »
C & J Commodities Int. Inc.
C & J Commodities Int. Inc.
P.O Box 12918
Florence, SC 29504
phone: 843-678-9736
I ordered 5 lb. macadamia nuts from this company. They cashed my check in a few days. I never received the nuts. I tried to call them, but they never pick up their phone. I left messages on the answering machine. I tried to contact them countless times through the janeclive e-mail address. Finally they e-mailed me back telling me I would have to reorder. I did reorder and they e-mailed me saying that they would send the order out. They told me that... read full review »
Black & Decker BV4000 Blower and Vac
I purchased a black & Decker BV4000 Type l l20Vac 60142 Blower and Vac from Home Depot a couple years ago and from day one the vac bag will not stay tightly attached and the debri blows all over operator and into air. You replaced this bag once, but now it is not working again. Have you improved this product and since the replacements aren't working, am I entitled to a discount on a better product?
Please advise as this is an excellent idea but a very bad designed product. read full review »
DR *REG.NET REGNETORD.COM 01
On August 6, 2007 I found a charge of $59.95 on my checking account. The payee was DR *REG.NET REGNETORD.COM 01. I don't know who or what this is. I have been looking at tools for a web business from home but I have not given out my Wells Fargo Visa debit card to anyone, let alone anything like the payee name above.
What can be done about this? Plz advise smb! read full review »
Glendale Kia - Los Angeles, CA
Glendale Kia 2242 San Fernando Rd. Los Angeles, Ca. 90065
I responded to an internet car sales ad placed by this company. I made an appointment to see the car, telling the salesman I had no choice but to bring my sick son. After an hour drive with traffic, we were told the car was damaged by a move earlier that morning. I was offered another car to see, it was more expensive and in a different color. The manager walked me to another lot to see the damaged car I really came to see. It looked like it had been sitting for weeks outside, with... read full review »
Roomster.net aka Roomster Corp.
Roomster.net aka Roomster Corp. - New York. This internet based company sells a roommate service. They offered me a 4 day pass for 5.95. However, they neglect to inform you that you are really signing up for a monthly service and they begin charging 29.95 immediately without notice. I attempted to cancel the service as soon as I noticed the unauthorized charge. The phone is a recording and the recording advises you to contact them via email only. When you email the company you get an auto response that denies the request for credit. I checked... read full review »
Veterinary Pet Insurance (VPI)
I have filed 3 different claims with VPI Pet Insurance only to have all 3 of them denied because of exclusions in their policy. Read the fine print in their policy, there are A LOT of exclusions. Their customer service is worthless. When I called to complain about their lack of coverage, they offered no means to try and give me straight answers. Basically, they're looking for excuses to keep from paying on ANY claims. read full review »
Comp USA - Melbourne, FL
We purchased a Compaq Presario laptop pc from Comp USA at 2400 W. Newhaven Ave. Melbourne, Fl. 32904 on 1-17-05. At the time of purchase we also decided to purchase a 2 year extended warranty. I asked the sale associate at that time if the two year extended warranty started after the one year manufacturers warranty expired, and was told yes. So I clarified and said ' so, if I buy the extra 2 year warranty then it will be covered for a total of 3 years, correct?' To which I was told yes, that is correct.
Needless to say the pc... read full review »
Liz Claiborne
After wearing Liz clothes for many years, I'll offer a thought as to one reason why their products are falling out of favor.
My size medium purchases today [2 henley tops] will have to be exchanged for at least larges and i haven't gained a pound. Liz sizes have always been _v. Reliable_ and this is annoying; especially for those of us who do considerable catalog shopping.
Try on those fall/winter clothes! read full review »
Charter Communication Internet Service
Charter Communication is the only ISP I can use in my neighborhood and they act like it. I signed up with them in Jan '07 because they were running a "special". $100 rebate on modem to sign up for new service. It was a joke from the get go. The left hand does not know what the right hand is doing there! It was a 3rd party company that was offering the rebate, not Charter. And there was no liason, no communication between the 2 EVER.
I have been trying to get my $100 refund for 8 months. THERE IS NO NUMBER BUT AN 800 number... read full review »
Afni Collections / Verizon
I received a Collections Notice from Afni Collections for $69.45 for a Disconnected telephone number that I have Never had. When I tried to call they said they had too many calls and I should go on their WEB Site to have them call me. This morning I got on the Web Site and saw a different number, after holding for 15 minutes I was disconnected. I called Verizon last night and they confirmed that they have no record of me every having that phone number. They are scamming people and I am outraged that they can get away with this practice. I will not pay this bill as it is not mine. read full review »
United Kingdom Lottery Fiduciary
From: "DESK OF VICE-PRESIDENT UK LOTTERY INTL" <[email protected]> Add to Address Book
Subject: YOUR EMAIL ADDRESS HAS MADE YOU RICH!!!
Date: Sat, 4 Aug 2007 04:27:24 +0000
THE NATIONAL LOTTERY
P.O.BOX 1010
LIVERPOOL,
L70 1NL UNITED KINGDOM,
4th August 2007
REF:UK/9420X2/68,
BATCH:074/05/ZY369
We happily announce to you the draw (#8976) of the UK NATIONAL LOTTERY, 2007 awards Sweepstakes International program held at Covent Garden London,your e-mail address attached to... read full review »
People-Finder.com
Though it provided a disclaimer that it might not be able to find sufficient date- it provided virtually NOTHING- except the name (s) of the person and possible family members. Nearly $18.00 for one unproductive hit. Would recommend shopping around before wasting your money on this site. read full review »
DaimlerChrysler
So I guess what you are confirming is that is OK for you to make a product where some fails in less than the 36 months that has nothing to do with mileage that you feel that's OK to make and install such a shabby product on what used to be the good name of Chrysler.
And that its OK to have parts that don't last 3 years , but you use the mileage excuse to deny a claim even though you and I know that mileage should not have anything to do with power window motors that fail at the same time. No wonder people are moving to foreign... read full review »
Zenith XBR616 DVD Player
I bought the Zenith XBR616 DVD plus VCR player/recorder in November 2006. I promptly had to replace it under warranty a month later. In July 2007, the unit only played about half of the DVDs inserted into it. I called Zenith's customer relations and they told me that the parts would be under warranty, but that the labor expired after 90 days. I could mail it in for free, but it would cost me $69 in labor just to start looking at the unit.
I decided against that since it only cost about $100 new. For now, the unit resides in my bedroom for infrequent use.
Bottom line, skip buying this unit.
Crushed in Cedar Grove read full review »
Westgate Resorts - WestgateResorts.com
West gate Resort in Orlando is based on timeshare sales. We went there on an offer and was told we would have to sit through a "presentation." The presentation started at 0730 am and the high pressure sales continued through to noon. Four and a half hours of the salesman pushing the sell. He started by telling us ... no pressure, just a presentation. He would not come up for air, and after we told him no thank you, he brought another person to make us another offer, then a third person after we again declined. When it was all over we... read full review »
Magic Chef Wine Cooler
My Magic Chef wine cooler, MCWC16MCG, died last week. It was an '05 Xmas gift; purchased at Home Depot in Seattle; operational for the last year in my home in Medford, OR. It is my belief that the Compressor has failed. Where can I take the unit for service?
Thank you for a prompt response.
Marlene Henselman read full review »
Park District Apartments - Atlanta, GA
During my stay at Park District I have come to realize that things are not always like they seem. From the first week that I moved to Park District my car was broken into and other petty belongings were taken from my vehicle. The doors to access to the building are always broken. I also had a terrible encounter with one of construction employees back in February. This employee seemed to think it would be nice to take a picture of my rear end as I passed along his side in a skirt. I took the camera from him and explained that I could get him in... read full review »
Verizon Wireless - South Burlington, VT
Verizon Wireless Store
825 Williston Rd
South Burlington, VT 05403
I have been a Verizon Wireless customer since the fall of 2001 when I moved to Vermont. At that time, there was Cellular One (now known as Unicell) and Verizon. I first got a Cellular One phone, but the reception was poor in my area, so I switched over to Verizon. I have had multiple phones over the past 6 years and now have my wife on my plan too.
Last fall (October 2006) I upgraded my phone to the LG VX8300. Since that time, I have had to have the phone replaced... read full review »
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