LOCATION: United States
Sears - Kenmore Elite H3 Washer
My Kenmore Elite H3 is staining my white and light colored clothes. I have had the machines for 5 or 6 years and have had no problem until recently. I got on the internet and found this is a common occurrence with this product. What should I do? These are expensive machines and I don't think I should have to purchase new ones. What course of action should I take? Will Sears make good on this or not? I have contacted them as well as Consumer Reports. I have not heard anything from them as of now.
Tonya Waldroop read full review »
Hefty Onezip quart bags
I have used Hefty for years and this box of bags (40) will not seal when you slide it across the top of the bag. I am very unhappy w/ this. read full review »
Corel Knockout2
I recently purchased Corel Knockout2 at a retail store ($99.99). The minimum requirements on the outside of the box stated the program would run on Mac OS X, and Adobe Photoshop 5 or higher. The package was printed in Aug 2006. After opening the box and reading the readme file on the disk I saw that it would work only on Mac OS X.3, not the current OS x.4.9, the current version and Photoshop 5, 6, or 7, not the current CS2 or CS3. After spending 4 hours trying to email Corel from their website (didn't work), and spending over an hour on... read full review »
USAMedz
Stay away from the web-site USAMedz.
For over two month I've been trying to receive the medication that I paid for but never received. Their on-line Customer Service is a sham, I waited for over an hour for a representative to answer and when no one answered, I've left countless emails and received the same information that "Some one will contact me within 48 hours".
USAMedz has a wonderful looking web-site but is as bogus as the day is long. read full review »
American Family Insurance
American Family Insurance
6000 American Parkway
Madison, WI 53783-0001
(608) 249-2111
American Family Insurance is the worst company I have ever dealt with. Not only are they uncooperative they are uncaring. These people are robots and don't know how to think on their own. Even after I contacted "Customer Care", Lisa was just as uncaring and not even willing to understand why there was a $100 difference in the claim. Also, they have dragged this out to over a year. They only are about their bottom line. They don't... read full review »
Verizon DSL Internet Service
To Whom It May Concern:
I've registered to verizon DSL internet connection on July9th and received Verizon DSL installation kit on July 12th. In the evening I tried to install it but not successful. I called customer support and nearly after 1hr finally I could be able to talk to someone. I was told to switch off modem, laptop and restart again, it didn't work, so advised to try after 12hrs. No use. I waited till sunday morning as I was not successful, called them on sunday. One person, jimmy told that they'll be sending a... read full review »
Dancing Bear Saloon / Red Cove Cafe
I live by Medina Lake in Texas. I noticed that none of the foodservice people in this area know anything about sanitation. For example, none of the cooks wear hats or hair nets. I noticed this at several facilities. For example, I noticed this at the Dancing Bear Saloon and the Red Cove Cafe/Marina. read full review »
Universal Studios Theme Parks - Orlando, Florida
On Saturday, July 21, 2007 I purchased five adult and one child passes for both Universal Theme Parks in Orlando, Florida for one day. The cost of these passes was 475.00. The parks were advertised as being open from 0900 hours until 2200 hours. No one told me that one park was closing at 1900 hours and that the other park would partially close at the same time. This was being done to accommodate a private party for Microsoft Corporation. I'm sure that I wasn't the only person to be inconvenienced by the early closing. I have been to... read full review »
Hollywood Video - San Francisco, CA
Today I received a message from Hollywood Video with two telephone numbers to call, but no particular person who would take care of this. I am hoping we can get somebody to help her get the money they owe her. Thank you.
Hollywood Video
3150 California Street
San Francisco CA
My 18-year-old daughter worked at Hollywood Video last year, and when she left they owed her about $300. Because she did not receive the check before it expired, she asked the store manager to help her get the salary due to her. She was told she had to ask... read full review »
Sun East FCU
I never issued a debit from my acct. Now my acct is in the negative. This transaction deducted 30.00 dollars from my acct because the money you tried to take out wasn't there. I never gave you permission to debit my acct. I would appreciate if my 30.00 will be added back to my acct. read full review »
America Servicing Corp
There is no coincidence when this many people start complaining. So what if the loans are subprime, Wells Fargo, as the investor, should still insist on workouts with Consumers, especially knowing full well industry conditions.
Wells Fargo has a history of bad business practices, cleaned up their act once, now appear to be getting back into old habits. To the public, they look like Washington Mutual and Beneficial Finance rolled into one.
How long is Government going to stand by and let these Big Boys abuse consumers. I say, "the bigger they are, the harder they fall." read full review »
Past Child Support
My ex husband has never paid a dime of child support in 8 years. he owes over 20,000. the monthly payment is only 189. I don't think that is to hard to do. The state doesn't do a darn thing. They find him then put him in jail. Well he goes to court. they let him out on a 10000 unsecured bail. What crap. Well now he is never heard from now. (Yeah right). He has four other children that don't get a thing either. State don't do a thing. Doesn't my child deserve anything?
Please help smb! read full review »
Barry Herman Entertainment / DJ
Hired a DJ through this entertainment company and was very unhappy with the service. I sent a letter to the company addressing my various grievances. After more than one month I received a letter in reply in which the DJ outright lied about music he played and things that my husband never said to him. I have video tape of the whole wedding. Moreover, he had the audacity to lie in front of a room partly filled with police officers. When I asked to speak to the owner conveniently he was away, I doubt if I will ever be able to reach him. I... read full review »
Jewelry Savings Plan-
Once I had payed $10 on my credit card for Free jewelery shipping charge. I have never received any jewelery but my card is getting charged for ~10$ every month. While giving my card no on the website i have confirmed the site having valid SSL enabled.
This is a pain. read full review »
Experidian / Credit Report
I had purchased a Condo with Suntrust Mortgage Inc. and part of my closing fees, that I paid, was to settle my outstanding accounts of $178.00 paid to Sprint PCS Collection to Calvary Portfolio Service. That was last month June 25,2007. I applied recently for a credit card with Suntrust Bank and was denied. The reason was that I have still an outstanding balance according to Experidian. I called their 800 number but to no vain was an automated machine.
People beware! read full review »
GMAC
My Dad died on may 1st, he owned a Cadillac deville on a lease program. At the time of his death the car was at the dealership being fixed. a $500 deductible needed to be paid at the time.
At his death the Cadillac lease was paid off by the credit life policy. (lease ends july 2008) over a $6000 value. We called to try and get the car from the dealer and couldn't. They said the estate rep needed to be appointed before they could talk to us.
The estate was in probate, so we couldn't do anything for 1 month when my brother... read full review »
California Insurance Commission
I understood the Insurance Commission was to assure the consumer that the insurance companies were in compliance with the state insurance regulations and that they would investigate any and all credible and valid complaints made by a consumer. Is this a correct understanding of their role?
I ask this because starting back in March 2006 my home owners and rental insurance carrier made mistakes on my account causing them to all be cancelled - they had all been paid in full for the year on time and to the broker in person. The mistake seemed... read full review »
Churches Chicken
We have always preferred Churches Chicken over other fast food chicken vendors, but the only Churches Chicken franchise in Las Cruces, NM is awful. We stopped by on Wednesday, July 25th right after 05:00 p.m. and ordered to go. We should have looked at the chicken before we drove off. It clearly had been sitting under the heat lamp all day. The chicken was so tough, it was similar to eating jerky. The bread was more like a cracker. I don't know if complaining will do any good, but we will be reluctant to purchase anything from Churches Chicken in the future. read full review »
Fluff-n-puff Cattery
I am outraged. Three years ago after losing our beautiful blue point Himalayan, Timugen, to PKD (polycystic kidney disease). We went looking for another kitten to keep Timugen's brother company. We researched many different catteries online, looking for one that tested for pkd. We found Fluff-n-Puff in New Jersey and drove down to see her kittens. We fell in love with a little bluepoint male and took him home that day. It must be noted, I asked several times if she tested her cats for pkd and each time she replied that all of her cat... read full review »
Cingular - Dallas, TX
My son had a contract with cingular - their service was horrible - either rude or would make promises not kept - bill was never the same - he spent hours on the phone trying to get things fixed - the store fronts would tell him one thing - customer service would say they had not authority - finally a phone rep told him to cancel his service if he was so unhappy - so he did. Now he is being harassed by a collection agency for $386.00. Thus far he has not returned their phone calls. The lady is rude when she leaves messages. This is uncharted waters for us. Any suggestions? read full review »
Natural Cures (NaturalCures.com)
While visiting Kevin Trudeau's Natural Cures website at www.naturalcures.com, I signed up for a "FREE" 7-day trial of the website newsletter. Within that "FREE" 7-day trial, I canceled the subscription following the website instructions. The website claims that if you cancel within the 7-days, you will not be billed. One month later, I received a charge of $9.95 on my credit card and promptly revisited the site only to find that I could not log in to it. I then sent an email to the web address provided for cancellations at... read full review »
DogTel Hotel / (DogTel-Hotel.com)
We boarded our 5 month old puppy at Dog-tel Hotel located in Ocean City Maryland on July 21st and 22nd. When we came to pick up our puppy, her baby blanket was missing, a toy was missing, she had been given no treats we had sent and she had missed a meal. When we asked the staff what had happened, we were told that "they were busy. There were a lot of dogs there and that she got the same satisfactory treatment as the rest." The rudeness continued as we were yelled at for confronting them and no apology was given. We asked for our money back and they refused. PLEASE do not send your animal to this facility. read full review »
Matchmaker International - Evansville, IN
I signed up with Matchmaker International about 2 years ago (2005) with a lifetime contract $3,000. I received about 6 referrals all of which were a joke. The first man had kids, was not divorced and was on wick. It didn't get much better.
I have just found out that the Evansville branch of Matchmaker International has been closed down. I would like to find out how to get my money back. It is hard to have a lifetime membership when there is no company in the area to have the membership with.
I don't want to have to consult... read full review »
Scam Debt Collectors
Below is a good format to use when dealing with Afni or other scam debt collectors. Another 'Verizon' scam. I have never had Verizon as a phone carrier and I have never even owned a cell phone! I haven't lived in the state they claim its from for over a decade. It seems they figure Verizon's customer service is bad and went back 10-12 year old phone books and mass-mailed out these 'chain letters' with random amounts to many people figuring at one point we all had / have a cell phone and are or have been Verizon... read full review »
Integratel / The Bill Resource
Integratel / The Bill Resource was spotted on my phone bill, I tried to call The Billing Resource at1-800-296-8079 only to discover that the number was disconnected. I called my phone company, AT & T for help, and they gave me the number for Integratel, I contacted them and they transferred me over to The Billing Resource, now according to the woman that I spoke with, she informed me that my son signed up online for a $1,000.00 worth of free coupons, I found this hard to believe because he is 18 and could careless about coupons. I told the... read full review »
2002 Dodge Caravan
I live in Waterloo and own a 2002 Chrysler Mini Van - Yesterday when I went to grab the front edge of the hood to open it a large piece @ 2" by 3" crumbled in my hand. It had been bubbling a for a few months along the front fright edge (@ 12 inches and up the right side towards the windshield @ 18"). The rest of the van is fine.
Is there any hope for compensation?
Thanks,
John Backewich read full review »
HP LaserJet 1300 Series
I just finished a session with HP customer service over there over invasive license agreement for a deskjet 1300 series printer.
My simple complaint was I just want a printer driver that does not give HP the right to search my computer at any time and access any data they desire.
If this is not the height of big brother attitudes it is to me. It is time the manufacturers learn that gathering marketing data and other personal information is not their right just because they seel me something.
HP customer service attitude wa... read full review »
Infinite Pools / Wave Tec Pools
No matter what the name is they are terrible business people I have been back and forth with them for one and a half years, everyone you deal with either gets fired or quits even the attorneys.
I live on the east coast and just want to get a refund my pool has sooooo many problems I don't know where to begin. I've gone to BBB hearings 2 times they don't show up, they lose and just don't care about the consumer Someone out there has to stop them from ripping people off.
WE NEED A CLASS ACTION SUIT! Is any one interested in representing us?
Loretta Steffy
King Of Prussia, PA read full review »
Best Buy - Pentagon City, Arlington, VA
Best Buy, on South Hayes Street, in Pentagon City, Arlington, VA.
I called the store three times to find out if they had a specific computer product. Each time, I pushed the number for the computer department. Each time, someone picked up the phone and then hung up. When I called Customer Service at the store and described the problem, the person who answered said, "that don't got nothing to do with me."
I asked for a manager. After 15 minutes on hold, I hung up. read full review »
Sears Repair Service
I have a fairly new GE Profile refrigerator that I purchased at Sears last October, 2006. In the past week, the temperature of the refrigerator rose to 50 degrees. I called Sears home service repair and made an appointment for today from 8:00 a.m. until noon. I took off work in order to wait at home for the repairman. I was told that the repairman would call an hour before coming to confirm that I was home.
By 11:00 a.m., I called to confirm that the repairman was coming because I had not heard anything. Customer Service representative... read full review »
Sears / Dehumidifiers
Two years ago I purchased a Kenmore canister vacuum cleaner and a 70-pint dehumidifier. I got lucky, the vacuum cleaner died within a few months and it was covered under warranty. However, the dehumidifier lasted two whole seasons (it doesn't even run all year). I took it in to the parts place and they want $120 to fix it. I won't give them the satisfaction of making money off their lousy products.
I called the local store where I purchased them and told them my story and they said there is nothing they can do. I told them I was never buying another Sear appliance! read full review »
A&E Factory Service / Warranty Repair Maytag
We have a Maytag refrigerator that is only two years old; it is under warranty so Maytag sent A&E Factory Service to fix it. On 22 June the technician determined there was a Freon leak, refill the line and told me to call 800 905 9505 if the unit stopped cooling again within 30 days. It took less than a week for the new Freon to leak out I scheduled another appointment for 6 July. They guy never came as scheduled. I called 800 905 9505 several times during the day and they said to stand by. By 6:00 PM I called to say we were no longer... read full review »
Honda - Toms River, NJ
On Friday the 20th of July, I had found a rare car that I wanted. I am from Long Island, the car is in Toms River NJ, which was about a 140 mile drive. I had spoken with the dealership several time during the day. I explained to them that I had pre approved financing with Capital One, and even faxed my approval to them. They reviewed it and said everything was good to go.
Since this place is far from me, I wanted to take same day delivery on this car, and explained that to them too.. They stated all I would need is insurance, and we would... read full review »
Stage Center - Monroe, CT
Stage Center, Monroe, CT
**You won't believe the response to the email I send concerning my experience there. It contains foul language therefore I don't feel that I should post it here, but their exact words to my complaint were: "I don't give a Sh**. and it was signed, The Management. For a copy of this email, which I will be sharing with everyone I know, please contact me via email and I will forward it to you. Read on for my experience.
I will NEVER EVER shop at this establishment. I went there on a Monday and... read full review »
Nissan USA
Customer Service and Warranty Service Compliant Against Nissan USA.
In searching the internet, it seems apparent that Nissan-USA provides some of the worse customer and warranty service in the nation. When there are whole websites dedicated to posting Nissan-USA complaints, then you know it must be bad.
I am having difficulty getting customer service answers and even email responses from the so-call Nissan-USA customer service and consumer complaint departments. I have called them over three times in the last two months and sent... read full review »
Dish Network - Atlanta, GA
In November of 2006, I informed Dish that I was terminating my service. I had already contracted with another company. In May of 2007, I received a statement for charges. I contacted the company, explained that I no longer had their service and was informed that I had not terminated service. I had merely put my service on vacation hold. During the initial conversation when I terminated my service, I asked the rep what I needed to do with the dish equipment and she told me that since it was mine, I could give it away if I wished. Now, I ask... read full review »
DirectBuy
I wanted to start an email to warn people of DirectBuy, and how they conduct business. My husband and I are new-ish members, and have signed up for the initial membership of two years, wanting to renovate parts of our home.
In the year and a half so far, we’ve gotten nothing but hassle.
First and foremost, most of the staff who work there have no idea what they’re doing. We’ve gone in on a few Saturdays – that being the only day we have available to visit their ‘showroom’ – and we struggled... read full review »
Yahoo! Small Business
It takes 3 days to get a technical problem resolved and I had to subscribe to another service in order to keep from losing incoming emails. They then refused to reimburse me for the cost of the new service. This lack of professionalism cost them, I took my email and new website business SOMEWHERE ELSE. read full review »
Hydranics Driveline Service Inc - Plano, IL
Hydranics Driveline Service Inc.
1947 W. Route 34
Plano IL 60545
Complaint:
I purchased a 1996 Honda Civic last year. I had an air conditioning belt replaced on the car in June 2007. The Shop owner at Hydranics wanted to check the rest of the vehicle for any other potential problems. They told me that upon inspection, the timing belt "was shot" and needed to be replaced as soon as possible. When they called to tell me the car was done, they expressed again that the timing belt was worn out and should be replaced... read full review »
ASC - America's Servicing Company
This is the first time that I have encountered a mortgage company that calls daily after the 1st of the month to ask when they can expect my payment. The payment is due between the 1st and the 16th but by the 2nd, they are calling. In the past, I have dealt with Ameriquest and Countrywide and never had anyone call to find out when or if a payment should be expected.
They even suggested once that I make a payment over the phone by cheque, cost - $22.00 to avoid late fees, and still charged me a late fee. What is going on with this company. read full review »
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