CATEGORY: Automotive
consumer direct warranty services
They called me about 3 yrs ago and said they represented extended warranty coverage for our car. That our original coverage had just run out . They said they covered certain major parts of my engine and if there would be any problems, they would pay for services, to have it fixed. I've made payments every month and have never missed not one of them. I took my car in to be fixed due to some knocking coming from my engine, now they tell me, their not reliable to cover payments to have it fixed because it was due to ware and tear from... read full review »
Sportster 883 Low Rider
I purchased a new 883 Low Rider in February 2006. I subsequently had 3 services done by Clearwater Harley Davidson in Johannesburg, South Africa. I have discovered that during this time my battery was swopped with an older battery. The battery is dated July 2002 and has the marking 'Vic' scratched onto the face of the battery. I doubt this would have been delivered by Harley Davidson Europe to South Africa with an old battery, so I beleive that while my bike has been serviced on these occasions that the battery must have been swopped with an older one. Please let me know what can be done about this. read full review »
Future Ford Roseville
I purchased a vehicle on 6/1/2009. We had $2000 down as well as a trade in that we owed $11k on. Although we were upside down on our vehicle, we were told that with the money down and rebates we would be able to purchase a 2009 Ford Fusion.
On June 11, Dennis Gingrich called us and asked that we come down to the dealership as they had some additional paperwork we needed to sign. Nothing more was said. My husband and I couldn't make it down at that time so we scheduled the appointment for Friday 6/12/09. My husband made it to the... read full review »
HILLSIDE HONDA
I was interested in purchasing a pre-owned vehicle and contacted Hillside Honda. I was told by Christian that there were several vehicles at the dealership within my price range and told to meet with Frank Caputo that evening. When I arrived, Frank told me there was one car available but that it wasn't at the dealership yet. Told me to call back the next day. When I did, he said it was listed but still didn't have a price. He said he would get back to me with the info. I've left several messages and texted him in the last week... read full review »
Bestop
$50 Rebate never received I submitted all the required documents, I keep copies in case something like this happened. When I didn't receive my rebate I posted on Bestop's website. It took over 30 days for a response from a Promotions mailing center not Bestop! stating the offer had expired and that they issued a notification. No notification was ever received and all the required forms were submitted. Their rebates are a scam. read full review »
Toyota Tundra 2005
2005 Toyota Tundra started leaking power steering fluid right around 36, 000 miles. By the time it became noticeable and needed to be topped off, vehicle was past the 36, 000 mile warranty. Marina del Rey Toyota diagnosed problem as a defective high pressure hose. They quoted part at over $500 and labor at ~$600 and offered a 10% "discount". Toyota "recommeded" part price is alreay high at $465 but they charge even more. Chiltons labor hours for the job a 1.3 hours. Toyota corporate customer relations department was quick with... read full review »
Infiniti Finance
I recently finished a 4 year lease with Infiniti for a M35 and made arrangements to turn the car back in. After reading the lease agreement I found that the tires did not meet the standards so I spent $600 on new tires. We also had the car detailed detailed. Infiniti has a 3rd party inspector that reviews the cars. Upon inspection he said that the wheels were scratched and wrote up a report for approximately $600. I told him that I did not agree and that the black from the new tires and detailing were showing on the edge of the wheels. I then... read full review »
PARS CARS UNITED ACCEPTANCE RIP-OFF
I ADVISE NOBODY DO BUSNIESS WITH THESE PEOPLE THEY SELL CARS DOUBLE KELLY BLUE BOOK VAULE ONLY MAKE SURE THE CAR LAST YOU A MONTH BEFORE YOU START HAVING PROBLEMS I GOT A 2002 BENZ C32 AMG. NAVIGATION DONT WORK SUNROOF STOP WORKING, NEEDS TRANSMISSION, BREAK PADS NEED CHANGING. UNITED ACCEPTANCE RIP-OFF WORKING WITH THEM SO THEY DONT CARE IF YOU HAVE PROBLEMS WITH THE CAR THEY JUST GOING TO TAKE IT BACK FROM YOU AND MAKE IT SOMEBODY ELSE PROBLEM.
FRANK
ATLANTA read full review »
Rinaudo Enterprise, Inc
Posted a load on internet trucks stop to move a Grove Crane RT635 from Milan, MI to Baltimore, MD port a rate was agreed and a confirmation letter was faxed attention of dispatch girl called Carleen terms of payment was 15days from confirmation of delivery. The Letter of confirmation contained references of carrier that I have hauled for me in the past. The load was picked up from Ritchie Brothers Auction site in Milan, MI on 11th June, 2009. Monday, 14th June I received a phone call from Frank Jr how wanted cash upfront for the consignment... read full review »
Republic 4x4 jeep park
This place is a nightmare. The owner Micheal is a smooth talker. He will draw you in and pick your pocket for everything you have. The mechanic John is incompetent and does not posses the knowledge to work on a bicycle yet alone a Jeep. Johns work is substandard and his attitude appalling. I have had substantial repairs performed at Republic and spent thousands. Each time I left after recovering my vehicle it ran worse then it did when I brought it in. I believe many of the parts repaired on my Jeep may have been replaced with used junk part... read full review »
GMAC Financing
I have called customer service several times and they have done nothing to help for a mistake a customer service representative made. A payment was withdrawn from account on the wrong day. I have been a valued customer with GMAC for over a year now. I financed a 2004 Chevy Trailblazer and my payments are 355.85 a month. I have made every payment on time since the duration of my loan. In June I had some personal issues and I needed to extended my payment date. My regular payment date was the 14th of each month. I needed to extend my due date... read full review »
Tustin Mazda
We purchased our Mazda CX9 from Tustin Mazda and I should say it's been the biggest mistake of our lives ever on purchasing a new car from this dealership. From the beginning we had told the dealership that we wanted a tow package on the car along with roof rack and an entertainment system. The 2008 CX9 they had on their lot had all of those options except it was a silver color and we wanted a white one. They offered to bring another CX9 from a different dealership in Riverside except that it did not have the sunroof, being the only... read full review »
Manchester Subaru
Owner Todd Berkowitz and salesman Matt Knezevic conspired to cheat me (and presumably many others) out of an "owner loyalty rebate" advertised by the dealer. This fraudulent practice could not be any more blatant: the dealer prominently advertised a $500 rebate on the purchase of a new Subaru Outback Sport for existing owners. At purchase Knezevic took the information, and repeatedly assured me that everything was "all set". After months of waiting, and having Berkowitz tell me that the check will arrive soon (including "it... read full review »
McGavock Nissan
I took my car in to have the transmission looked at, and also for them to fix my air conditioner since it was only blowing hot. I asked them if I could have a loaner car, but they refused to give me one and even denied the fact that they ever loan out cars. I know for a fact that they do provide loaner cars, but I guess that just don't trust a 20 year-old who needs a car to get to class and work. As a result of this they will NEVER receive another dime from me. To make matters worse, they even called me to suggest replacing engine belts at a very high cost and brake pads as well on top of the $3500 for a new transmission and AC condenser. read full review »
Commerce Insurance
I called Commerce Insurance in Massachusetts at their 800 number to ask for an information about my bill as they charged me for a unjustified fee. I am not a native English speaker and I have an accent. I didn’t understand what the woman said the first time, and when she had to repeat it she became very rude. At the end, she wasn’t able to give me any information. read full review »
BRAND NEW VEHICLE
Dear Sir/ Madam,
On the 3rd of July' 2008, I had bought a Toyota Hilux D/CAB from Toyota Zambia. It was a brand new car with the following details :-
ENGINE # : 2KD 7554795
MODEL CODE - KUN 35R - PRMDHN
The car is a 2500CC 2KD 4 X 2 D/CAB DIESEL
On the 5th July' 2009 at 8400 km, the Turbo charger suddenly blew. Immediately took the vehicle to the Toyota Zambia work shop on the same day as it is still under warranty. Until today the 18th June' 2009 my vehicle is still in their possession.
What I would... read full review »
MATZ Pre Owned vehicles
Owner, Nathan N Sinan undertakes to sell a vehicle, then fraudulently transfers the vehicle into his name, then sells it to another dealer, in this case, Westgate Auto, who sells it to someone else, while the seller has not received his money nor being notified of the sale/s. And then they claim that a check was done to see about outstanding finance??? is that sufficient? what about phoning the owner, or previous owner in case no finance is indicated? and then the actual owner of the car is left powerless to recover either the vehicle or... read full review »
Winegardner Auto Sales
On 06/01/09 I purchased a 2009 GMC Acadia SLT-2 from Winegarder, Prince Frederick, $51, 000 vehicle. After 2 hours in finance department and starting at a finance rate of 8.0% I was able to eventually convince them to give me a 2.9% rate. After all of this I am escorted to my new vehicle to find that it is dirtier than my trade in. The inside and out were in terrible condition. The first thing I noticed was the filthy floor mats of a vehicle with a large 26 original miles. My salesperson, Sarah agreed that they were dirty and summonsed the... read full review »
DAVID'S TOWING COMPANY
DAVID'S TOWING COMPANY IS CROOKED AND DIRTY BUSINESS. THEY ARE UNDERHNDED AND UN TRUSTWORTHY. I WOULDN'T TRUST THEM FOR ANYTHING read full review »
Sherwood Automotive
Sherwood Auto use to be Butch's Auto shop. But it has recently been taken over by new management. The people running that place are complete scum bags. About a month ago i took my vehicle in for work because it was stalling out. They told me that i needed my water pump and my fan replaced. And that they would keep it and look at it over night.
Meanwhile, one of my girlfriends who has recently received work on her car there as well, and had accompanied me when i took my vehicle in, started getting texts from one of the mechanics. At... read full review »
Orange County RV
Wow, where do I start? April of 2008 I brought my 1996 Bounder 34J to Orange County RV to sell through consignment. Everything seemed fine. Official contract, professionalism, and we (my wife and I) held onto the title.
Since that time my family had moved to Phoenix for two incredible job oppurtunities. Life has been wonderful here in AZ. So, I called the dealership in august of 2008 to find out how things are going and he said that things were slow but assured me things would get better. Fast forward to December of 2008. I gave a call to... read full review »
Speciality Auto
Claimed to advertise car on their website and their ebay website and many other affilate websites by the weekend, they appeared to do so except when I clicked on the link, it was someone else's car they advertised. I did not appreciated this at all, I complained and they wanted to fix it, I demanded a refund as I will not deal with a company who makes mistakes like this.
I was contacted by their customer service department, I explained what had happened and I wanted a refund. They said a manager would call me. The original sales guy... read full review »
OffroadToyStore
I placed order on May.15th 2009.
After many excuses (very poor contact) I've got information from owner (June 17th 2009)
"
I am an owner. We currently do not have an answer for you. You can dispute the charge with your credit card company. We are very sorry for the situation.
I personally feel terrible but the situation is out of our control at the moment. If you dispute the charge you will get your money back. No further action will be needed.
Thank you,
Christopher Collyard
OffroadToyStore.com"
Keep away from this place!!! read full review »
Antrim Way Honda
Take your car there for an oil change, service or a check-up and you need to listen carefully because they will try to sell you something extra with fast talk and then deny they did it (for instance a detail service instead of a car wash - a difference in price of about $90.) My question to them is when a customer comes in with their car and signs a work-order estimate, only to pick up their car with a total cost of almost $200 over the estimate; shouldn’t they have been called first? Not this dealership!
They will aggravate you... read full review »
The Credit Land
I wish I had the time to stand outside the credit land car lot and sell lemons. I wish I could warn all of Sacramento about the LEMONS being sold by this lot. I was in the middle of a divorce and My teen age daughter was in a bad car accident and totaled her car. I needed her to have transportation because she was still in school and I have 3 other children that needed to be driven to school, practice, etc. I have a full time job and couldn't do it all myself. The insurance company, of course, didn't give us enough money to buy a... read full review »
Auto Radiator
I ordered a new radiator, after a long wait I received the part. The one in the box was a new part that had been installed and removed, it is damaged. I skoke with several nice people that spoke poor broken english. I had great difficulty communicating my problem. They promised I would receive Return Information via email, IT NEVER CAME. I need the part, the car has been down 2 weeks now. I have to order a new one and await a refund. That means paying for another and waiting for something that may NEVER come...WHAT A BUSINESS TO BE IN...IT IS JUST A SCAM read full review »
Toyota Dealership in Lynbrook, NY
I received a letter from the Toyota Advantage Dealership in Lynbrook, NY, stating that they were offering a "key for key--early turn in event" that ould expire before May 31, 2009. If I brought them my truck (DODGE NITRO) earley to them, they would honor the letter that I'm still holding in my hand, and give me a brand new 2009 Toyota. Which turned out to be a 2009 Toyota Venza. The letter, CLEARLY states that, " When we (Toyota) purchase your vehicle, you will pay NO early return lease termination fees, NO DISPOSITION FEES... read full review »
TATA INDICA 2007
We bought a TATA Indica in November 2007. Before the the 15 000 km we experience a problem with the running of the engin and we took it to Hyundi in Windhoek to have a check. They change the plug wires, replace new plugs and they told that they have done a valve adjustment. They service the car for the 15 000 km again. The back rear brake balb fused and replaced it with the 30 000 km service soon after that the problem starts again. On 39 000km My husband went to the manager (Heinie) and explain the problem to him. He suggest that the should... read full review »
Jack Williams Tire & Auto Service Center
Jack Williams has a nasty habit of trying to sell you things that you don't need. Since moving to the area, I have tried to find a reputable mechanic (which is hard). My employer offers a discount for service at their auto center, so I decided to give it a shot. I don't know if these guys are working off of a commission, or if their jobs are threatened without aggressive upselling - but something certainly isn't right.
I've had two cars since moving here, and every time I go there they find something wrong with my... read full review »
lithia toyota of abilene
lithia toyota OF ABILENE contaminated oil on 2008 SUV and screwed up the entire brake system. they are not owning up to it because we can not prove they did it. Im 100% sure it was them...I had trouble with brakes as soon as I drove vehicle of the lot. tHEY CAN GIVE A DAMN THOUGH. SO NOW OUR ONLY OPTION IS LITIGATION and forensic science investigation! Not to mention vehicle was sold as new and turned out to be a demo. vehicle after we purchased. they are good at deceptive practices. read full review »
sears auto centrt
Our 2000 Jeep Grand Cherokee with 79, 056 miles developed an over heating problem on May 30, 2009 after driving about 95 miles fom o.c. to palm desert. My wife, daughter and grandson where in the car. AAA came out to check the car and advised us to have car pressure tested at repr shop. The closest to us was sears auto center. I have never used sears for my auto repairs but have been a loyal sears consumer for over 40 years, washers, dryers, refrigerators, tools, etc.. We thought it might be the thermostat. We took it into Sears and was told... read full review »
Hero Honda/Hunk
I bought Hero Honda Hunk special edition 3 months back. On very first day of driving itself, I found that rear wheel had some alignment Issue. I contacted hero honda service center from where I bought the bike (Divine Auto, Sector 58, Noida). They gave me time of 15 days to replace the wheel. In every 2 days they give a new date and reason. It's really rediculous and I want to make highest level on escalation at Hero Honda. read full review »
New Smyrna Beach Chrysler Dodge
I was lied to. Yes, I am 84 yrs old, but I was going to get a new car to last my few years left on this earth. The salesmen took me for a ride and yes, took advantage of me. I told them what I could afford and what my payments had to be. AFTER signing, which they do not point anything out to you, I find my payments are not what we said and there was added things I said NO to. Warranty, fees, my payment and the bank was not what we agreed upon. I told them I did not want this car. I brought it to them, put the keys on the counter, and the mean... read full review »
City of Midland
I have a fixer upper car in my driveway. It runs and has a nice body, but I want to do some more work on it before it is road ready. I received a letter dated 6-11-09 that said I am required to remove this vehicle from public view. I have an older home with no garage and a concrete block fence which prevents me from putting the car in the back yard. I have no problem in moving the car - I do have a problem with the city requiring me to move it by 6-21-09 especially since the letter wasn't sent until 6-15-09 and I didn't receive it until 6-16-09 after 5pm. It feels like the city is trying their hardest to fine hard working people. read full review »
Marshall Engines Inc
I had purchased an automobile engine that had a 30 month 50, 000 mile warranty, upon receiving the engine and having it installed by a certified GM mechanic the engine did not run correctly. The engine was hard to start, burned oil, and would continue running after being shut off. I contacted Marshall Engines and the placed the blame on the carburetor. When the mechanic installed the engine he said there was no evidence of the engine ever being dyno tested the paint was not even discolored in the exhaust ports. I was told by Mike at Marshall... read full review »
TLG Auto Vantage
I had a charge of 109.99 on my credit. I had not made a purchase of any sort on my card for months, and I had no idea what this company TLG Auto Vantage was. I had never heard of it, so I contacted the credit card company, and they said they would credit my account. Be sure to check your statements!!! read full review »
Harley/Davidson
I recently (June 6, 2009) purchased a FXRG full face helmet at a H/D dealership in Bay City, MI. The was a malfunction with the visor release, it broke a the visor can"t be put back on the helmet. Keep in mind the helmet has never been worn except for a test fit a neither H/D or the dealership is willing to replace the helmet, instead I have too wait 2-3 weeks for H/D to decide what they want to do. Talking to CSRs at H/D they throw out a smoke screen a don"t allow you to talk to a supervisor to attempt to resolve the problem... read full review »
Chicago Cylce
Salesman coerced my son into applying for a loan for his friend who had bad credit. Plus, on the application they added the number 3 in front of what he actually earned ($6, 500) annually as a college freshman so the application wouldn't have any problem going through. The friend reneged on paying, it ended up being reposessed and my son's good credit was ruined! They'll do anything for a sale. read full review »
BFI OBSOLETE PARTS
Ordered almost $2000 PAID IN FULL worth of VW Bus parts from Darin the owner on SEPTEMBER 10, 2008 in person at his new location in Orange, CA. As of today, JUNE 16, 2009 I have not received the parts nor have they been ordered (I did research myself to check with the interior company he orders from)
Within the last two weeks, I have gone directly to his location a few times and spoke to him. He has EVERY excuse in the world and is quite good at using them. He came recommended by personal friends of his! Needless to say, the friendship... read full review »
2008 Dodge ram Rebate
I received my $1, 000 Consumer Bonus check. This was a special internet bonus. I deposited the check in my account, the bank returned a copy of the check stating refer to maker. I have called and talked to Chrysler people more than three times I even went to the dealer to see if they would except it to purchase MOPAR parts, but they referred me back to Chrysler. The last time I called Chrysler I was unofficially told the money is on hold due to the Bankruptcy. read full review »
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