CATEGORY: Automotive
Dan Vaden Chevrolet-Olds-GEO
My son from out of town, is driving my Chevy Lumina Euro on 95 N in Georgia. The car breaks down, stalls out, and is disabled, now on the side of the road. This Chevrolet dealership quotes a 25% markup on the Tow truck's bill, $90.00 to look at the car to quote repair charges, and storage fees. A couple of phone calls later, and I am being treated fairly at an independent, family owned repair shop. You really do wind up paying for the pretty building at these dealerships. Be careful out there. read full review »
West Palm Beach KIA
I recently purchased a new KIA from West Palm Beach KIA [Florida].
I am 82 years old and on occasion, not too sharp; if not trusting.
In simplicity, I was given prices for the EX 2007 series, accepted a price {actually later learned to be high}; but then the situation was twisted and I was given an LX [cheaper model] on delivery. I was so absorbed with the salesman's technical chatter on the advantages of KIA, that I did not fully note the contract, but merely the numbers. Actually the contract did not have a reference to the... read full review »
Ford - 2004 Ford F250
I have a 2004 Ford F250 with the 6 liter diesel engine. The truck has had a problem prior to 12k miles. It bucks and surges when going up a steep hill, making a noise that sounds like it's coming from the drivers side wheelwell. The truck has been into Bozeman Ford in Bozeman, MT 5 different times for this same problem. In addition, it has been into Broadway Ford in Idaho Falls, Id for the same thing. With these trucks once they go out of the 36k warranty, you have to pay a $100 deductible in order to get work done under the 100k engine... read full review »
Saturn of Torrance / Saturn Outlook
Saturn of Torrance, Saturn North America, and General Motors
Bought a new Saturn Outlook. Saturn Torrance promises free loaners. Have had multiple service problems. Received "free" loaner and then got charged almost $150 by Hertz for the loaner. Told by Saturn it would be reimbursed and cleared up; a month later we still have the charge.
Tried to get Saturn corp and GM help. Area Manager sent us back to Torrance service manager who has been promising the reimbursement all along but accomplished nothing. Tried calling GM... read full review »
2002 Nissan Sentra
I have a 2002 Nissan Sentra that I brought to ABC Nissan to check out why I was getting a service light which would not allow me to pass emissions. First they said it was a Charcoal canister $250.00 then it was a Vent valve $260.00 That wasn't it still getting a 1446 code OH this is after they replaced the computer!!! So next they said it was the gas tank $500.00 ??? Nope here we are 2 months later no Tags on the car yet back into Nissan with you guessed it a 1446 code everything has been replaced and they continue to want to play part... read full review »
Wasan Motors Service Center
I bought my Indica DLG (MH-06-AF-64) in March 2006 and every thing was right.
a) From March 2006 to February 2007, my car was absolutely fine except for the front door power window for which the service station at Deonar called us 7 times to get it fixed.
b) In March 2007, the car was damaged externally for which the insurance was claimed and servicing was done at Wasan Service Center at Deonar.
Since then, in two occasions the power sterring oil was leaked and now in monsoons the car is getting flooded everyday.
We had... read full review »
G & G Service Center - Silver Springs, Md
Friday 07/27/07, I broke down on the highway, was picked up by a towing service -Wards Towing - who took me to G & G Service Center 9501 Georgia Ave, Silver Springs, Md 301-589-6568.
They gave me an estimate of $635.00 (??!!) to replace a radiator. I then had my car towed - by a G & G tow truck - to my service staion in Virginia only to find out they left the key to the car in Maryland. I called them , was told it WAS THEIR MISTAKE and was assured that they would put my key in an OVERNIGHT mail delivery to get it by Saturday... read full review »
RC Hill Mitsubishi - Deland, FL
I just bought a 2001 dodge 1500 pickup from your car dealership. This vehicle was bought 7 19 07. The salesman told me one thing then after getting contract at home and studying it I found out he lied. On 7 19 07 went and complained to a manager Mr. Ainsworth and he promised to get back to me in a couple of days, am still waiting to hear from him. The credit manager sold me an extended warranty contract which he told me covered the vehicle bumper to bumper for all repairs. This was another lie. After taking a little road trip this past... read full review »
KZ Frontier MDL 2605 Travel Trailer
After we retired, my wife and I decided to purchase what we thought would be an economical and quality travel trailer. Being relatively new to the RV world we chose a KZ Frontier Mdl 2605 with a single slide. We thought this would be a reasonable first step and naively expected the RV purchase to be an experience compatible with the purchase of a new car. Well, after going to our first RV site in the mountains for our extended summer stay to get away from the desert heat, we were quite surprised, or I should say shocked, at the poor quality... read full review »
Holleran's Performance
Holleran's Performance
720 San Pablo Ave
Pinole, CA 94564
Holleran's Performance rebuilt my Porsche 1982 SC engine in April of 2006 for cost of >$10,000. I received email complaints from neighbors about the loudness of my engine in April of 2007. The engine had blown again. It will cost ~$7500 to fix. read full review »
JCwhitney.com
Purchased motor mounts on this site simply because i read a lot of positive reviews about this site. The ease of ordering is no problem. But the customer service is. I had some problems understanding the specs of their products for sale so i called the live help. Like me, they were clueless about the product. What kind of shop would not know about its products? I ended up canceling my order and i never regretted it. read full review »
Munson Ski & Marine
Munson Ski & Marine
31695 N Us Highway 12
Volo, IL
60073
Phone: (815) 363-5400
Complaint Description:
We brought our 2003 boat into Munson Ski in Volo, where we had purchased it new and have always had it serviced, to have it winterized and stored in the Fall of 2006, the boat was in working order when we dropped it off. Our boat was detailed, the prop replaced, summarized and all but a minor fire repair completed a month later than usual this year. The fire damage was due to a burn down by the Volo Fire Department in... read full review »
Frederick Nissan / Nissan North America
Frederick Nissan / Nissan North America
I wanted to caution everyone about using Frederick Nissan in Frederick, MD and dealing with Nissan North America (NNA) for warranty repairs.
My 2002 Maxima was at Frederick Nissan for a transmission slip while under warranty. The service department did not repair the vehicle, but patched it along until it was out of warranty. Tim Hardee, the service manager, refused to assist me in the repair, and he claimed that the vehicle was not "properly maintained."
When I went to NNA'... read full review »
Ernie Haire Ford
I recently tried to purchase a new Ford Explorer from Ernie Haire Ford on Florida Ave in Tampa. I put a deposit down on the car and when I went to pick it up, the price somehow changed after I had this in writing from the salesman I was dealing with. Outrageous if you ask me. Please post to keep buyers away from this dealership. Below is the email I received and minutes after put a deposit down on it.
From: Maurice Rojo [mailto:mrojo AT erniehaireford.com]
Sent: Thursday, July 19, 2007 11:45 AM
To: Michael Addabbo
Subject: RE: Your... read full review »
Aqua Power Marine - Ingles, Florida
I start by saying AQUA POWER MARINE in Inglis was contracted to put a new 350 mercruiser and replace the transom and fix anything else they find that needed fixing After numerous time bringing the boat back because it still wasn't running right they replaced:
the engine
steering
carburetor
starter
risers
fuel problems
bilge pumps
and a few other things
Well I went out yesterday and had an ignition problems that shut down all my electronics and engine wouldn't start. So to call seatow I had to disconnect the... read full review »
United Airlines / Hertz Rent a Car
United Airlines O' Hare airport, Chicago Ilinois, Hertz renta car. My 4:55 flight was cancelled on 7-29-07. Then my 8:00 PM. was cancelled. I spent 24 hours at O'Hare before leaving I finally left on 7-30-07 at 8:00 am. They told us it was weather related. There was nothing wrong with the weather. It turns out that pilots had a sickout on Northwest airlines and it probably was the same reason at United. I also rented a car at Hertz and because my flight was cancelled, I brought the car back three hours and they charged me an... read full review »
Opel DiBas - Bucharest, Romania / Opel Astra Classic
Hello,
I had serious doubts in writing to you... I'm not sure if anyone is interested, but I believe that you should be interested about the Opel image in my country - Romania. It all started in may 2005 when I decided it was time to buy my first car... I went to the bank, I contracted a loan, I went to an Opel dealer and I was charmed by an Opel Astra Classic 1.6V Twinport. I was told that I should wait for three months in order for my car to be delivered... I was too excited about the car to say that I wouldn't wait. The three... read full review »
Competent Motors-
I had approached competent motors Patparganj for 2nd free service of my Swift car which was purchased in Dec 2006 in the morning of 15 june 07. By afternoon I get a phone call 4m the service center that their has been a damage in the car door and that I may come there 4a short while and co-operate with them by putting up a claim. They agreed to bear the recurring losses that i may have for coming years over no claim bonus on insurance. They agreed to refund the money of No Claim Bonus for the coming year and give a letter of assurance to... read full review »
2004 Nissan Terrano
Our 2004 Nissan Terrano has a blown engine after only 36,000 km. Reading online, it seems that there is a major problem with the Terrano engines. All of them are blowing at 50,000 km. I can't get any help from any of the Nissan dealers here in the Dominican Republic. Who do we contact for these problems? Doesn't Nissan stand behind their product?
Beware! read full review »
Reed Nissan (Orlando Florida)
I went to Reed Nisan for an oil change (we all know how this goes) and I pulled my car into the service dept. and got out, was standing there waiting, by my car for 10 minutes. NOBODY acknowledged me, there were 2 service people there and 2 people in business suites. I don't know there names but they completely ignored me. I was irate at this time so I went inside to the cashier and told them that I needed help outside in the service dept. She simply stated, "there should be people outside" I said, "there is but they are... read full review »
Vipul Motors - Faridabad
This is to inform you that I have purchase one Maruti Alto LX from Vipul Motors, Faridabad. Mr. Yashbir Bhatti was the sales executive who guided me for this purchase. The time of purchase he misguided me for EMI of my loan amount. Bhatti told me that the interest rate of the loan amount will be 14.75% and the EMI will be Rs. 5317 on the loan amount Rs. 230000.00. I gave him Rs. 40000.00 advance at the time of car delivery. He has not given me any invoice and receipt of my payment which I made to him.
He told me that he will give me the... read full review »
Suzuki Zeus - Dobro Motors Hyderabad Fleecing Buyers
They took Rs.1000/- more than the invoice amount without Insuring the vehicle , when i took new delivery of the vehicle.
When asked to repay the difference, they say their accounts does not allow any refund of excess amount paid by the buyer.
So they pocket more than invoice price of the vehicle. read full review »
BMW316i
Due to nice cars are produced by BMW, I have bout a BMW116i. It was a demonstration car at Abu Dhabi motors in UAE.
The agreement was to give me the car without any damage. I have received the car with scratches; because I was fed up of waiting to prepare the car the wipers were not working, and sides lights are not flashing properly. then they told me we cannot fix the scratches because the price is already low. where their lie have disappointed me. then they told me we will give you a spray or a bottle of the same color and you fix it... read full review »
AutoPartsWareHouse-
DANGER! WARNING- RETURNS ARE NEXT TO IMPOSSIBLE!!! I too received 2 wrong parts orders, totaling over 600 dollars, and never received an email with my return authorization number. Every time I called I got a person that could barely speak English, and they assured me I would get an email in 2-3 days with my return number- never ever got that email. So I disputed the charges with american express, and then autopartswse managed to find someone to fill in 30 pages of what I did wrong, and why I should be charged for all this stuff thats wrong... read full review »
AutoPartsGaint.com
AutoPartsGiant.com Also known as TheAutoPartsStore.com. Auto Parts Sales website:
AutoPartsGIANT.com
Att: Customer Service
16429 Lakewood Blvd.
Bellflower, CA 90706
I placed an order with AutoPartsGiant.Com on July 11, 2007. Two weeks later and my order has not arrived. I called and they seem to give me the runaround. One person even told me, after I made an inquire about my order and why it was taking so long, that they did not need my business. I would like to tell everyone they do not need your business so don't give it to them. read full review »
Citi Financial Auto
My daughter purchased a car in may, 2007. This Company provided the financing, however, the dealership did not provide them with a complete address for my daughter.
After a month passed and there was no communication from the financing co. my daughter was concerned. She got in touch with the dealership because she had no contact infor. for Citi Financial Auto. When she finally reached the Co., she was told that they had no apartment number listed in her address. She went to the post office and sent a payment (her first) that same day... read full review »
Ultimate Warranty Corp.
This company will do everything in it's power to not pay a claim. When they do pay a claim it's amazing how little they say they are responsible for. This is a big rip-off and a bigger headache. read full review »
2002 Dodge Caravan
I live in Waterloo and own a 2002 Chrysler Mini Van - Yesterday when I went to grab the front edge of the hood to open it a large piece @ 2" by 3" crumbled in my hand. It had been bubbling a for a few months along the front fright edge (@ 12 inches and up the right side towards the windshield @ 18"). The rest of the van is fine.
Is there any hope for compensation?
Thanks,
John Backewich read full review »
Midas - Peoria, Az
Midas 18783 N. 83rd Ave. Peoria, AZ 85382 (623)376-0188. My 21 year old daughter took her car to midas to have the rear end seal replaced in her 67 Mustang. They replaced it with the wrong seal. It continued to leak, she called and they told her that it wasn't the seal, they said she needed a new rear end. Which was not the case, she only needed a competent mechanic to replace the seal, using the right seal, not one that doesn't fit. She Was promised a refund back on 07/02/07, Since then we have been given the run around, and she... read full review »
GMAC
My Dad died on may 1st, he owned a Cadillac deville on a lease program. At the time of his death the car was at the dealership being fixed. a $500 deductible needed to be paid at the time.
At his death the Cadillac lease was paid off by the credit life policy. (lease ends july 2008) over a $6000 value. We called to try and get the car from the dealer and couldn't. They said the estate rep needed to be appointed before they could talk to us.
The estate was in probate, so we couldn't do anything for 1 month when my brother... read full review »
Bharath Gas
I am newly married and i don't have ration card as it is of no use. I went to M/s Anugraha agencies in 8th main, Basaveshwar Nagar, Blore for new LPG cylinder connection. But they have rejected saying they need only RATION CARD as address proof and which is unfair since i have Passport, Rent agreement, RC issued by RTO. read full review »
Nippon Spares Limited
Nippon Spares Ltd.
Unit 1 Anglian Industrial Estate, Atcost Road, barking, Essex IG11 0EQ, www.nipponspares.com.
On 18th May 2007 I took delivery of a replacement second hand Subaru Engine purchased from the above company. This company is one of several salvage companies who use the internet to pick up spares/ parts requests and quote. Upon inspection of the engine it was apparent that transit damage had occurred. I signed for it damaged and called the suppliers. Basically the pulley covers had been cracked and the dip stick pipe... read full review »
Gillis Motors - Hayward, WI
This spring I had some troubles with my Car, a 99 Dodge Intrepid. I was in town, and always have my car serviced at Gillis Motors, in Hayward, WI where I live. So I brought it there, they gave me a loaner vehicle and told me that they would call me the next day and let me know what was wrong.
They finally called three days later, letting me know that it was something in the engine, a part they would have to replace, and by doing so they would also have to replace the water pump to get to it. So I told them to of
course, go for... read full review »
Honda - Toms River, NJ
On Friday the 20th of July, I had found a rare car that I wanted. I am from Long Island, the car is in Toms River NJ, which was about a 140 mile drive. I had spoken with the dealership several time during the day. I explained to them that I had pre approved financing with Capital One, and even faxed my approval to them. They reviewed it and said everything was good to go.
Since this place is far from me, I wanted to take same day delivery on this car, and explained that to them too.. They stated all I would need is insurance, and we would... read full review »
Nissan USA
Customer Service and Warranty Service Compliant Against Nissan USA.
In searching the internet, it seems apparent that Nissan-USA provides some of the worse customer and warranty service in the nation. When there are whole websites dedicated to posting Nissan-USA complaints, then you know it must be bad.
I am having difficulty getting customer service answers and even email responses from the so-call Nissan-USA customer service and consumer complaint departments. I have called them over three times in the last two months and sent... read full review »
Opel Corsa
To whom it may concern,
I bought a new opel 1.7 turbo diesel bakkie in feb 2006 from eagle canyon auto. Upon the purchase of this new vehicle, i instructed eagle canyon auto to install a new radio and rubber lining.
Within the first week the left hand speaker stopped operating due to a bad connection. The second week, water leaked thrue the roof. Due to bad installation where they didn't install a o-ring on the bee-sting arial.
On both occasions i was told that if i wanted these problems to be fixed i needed to take my... read full review »
Hydranics Driveline Service Inc - Plano, IL
Hydranics Driveline Service Inc.
1947 W. Route 34
Plano IL 60545
Complaint:
I purchased a 1996 Honda Civic last year. I had an air conditioning belt replaced on the car in June 2007. The Shop owner at Hydranics wanted to check the rest of the vehicle for any other potential problems. They told me that upon inspection, the timing belt "was shot" and needed to be replaced as soon as possible. When they called to tell me the car was done, they expressed again that the timing belt was worn out and should be replaced... read full review »
Milt's Service Garage in Vallejo, CA
Earlier this year I went to them as a smog check only (i think it's called) place to participate in this program dmv has for car owners who's car does not pass smog. They replaced one thing for $500 then wanted to replace something else that would make the total big to $1500 minus the $400 or 500 the program pays. The second issue was discussed over the phone & I refused. When I picked up the car I asked for the quote w/the additional amount & they said they deleted it, but could re-do it and fax it. When I got the fax it... read full review »
Payless / Autorent San Diego
My mother-in-law reserved a car through the internet with Travelvelocity through Car Rental Express. She was given a confirmation number with Autorent - San Diego. When she arrived at the Autorent office on 3346 Kettner Blvd in San Diego, she was told that Autorent did not have any cars, but that she could, literally, go to the next door in the building to Payless Car Rental where they would honor her Reservation. Strangely, Payless' address is the same as Autorent (3346 Kettner Blvd). When she arrived, she was told by the manager... read full review »
Pep Boys - White Marsh, MD / Razor Electric Scooter
Pep boys#89 white marsh md i purchased a razor elec scooter at this store and charged the battery 2 times on the third time it would not take a charge. So i switched the battery with another scooter that belong to my other grandchild. It worked fine. Then i took a look at the battery it was not a razor battery. So i called razor and they told me that all of their scooters leave the factory with battery clearly marked with the name on the top of the battery. This scooter had a battery made by some generic manufacturer and was switched by... read full review »
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