On March 4, I ordered the Bowser Double Donut Bed in the wrong size. I ordered a Large and needed an XL. When I called to return, I received immediate attention. I arranged to return the Large bed and Pam said she would send out an XL Double Donut bed and there would be an additional $36.00 charged to my credit card. I was VERY pleased with her response. About ten days after than I received an XL Donut bed (not the Double Donut Bed) which is actually a less expensive item. I immediately sent an email letting Pam know that I received the... read full review »

this lady has multiple email and website. i was informed by an email that she also uses the name tammie willmann she is in oklahoma after receiving a 3 year old deaf dog for 1050.00 she says this dog is not deaf! she has since agreed to take the dog back and place him in a pet home then she will refund my money needless to say this dog will not be returned to her under any circumstances does anyone know how to get the usda to inspect her place? i believe this is warranted how neglectful can she be read full review »

On Thursday 4/10/08 I called to find out if my dress had arrived that was ordered back in 1/08. When I spoke to the sales rep on the phone she had advised me that everything had been picked up on 4/1/08. To which was a surprise to be being that I never picked up anything. I explained to her that I never picked up anything. She placed me on hold for a total of 15 minutes when she came back on the line she apologized for the scare and advised me that only the shoes had been picked up to be dyed. I made an appointment to try on the dress and pick... read full review »

Rick Johnston, who formerly operated Southwest Bulldogs out of Flagstaff, has changed the name of his business and the name under which he operates. He now calls himself "RJ" and his business "Arizona Bulldog". Rick Johnston and Southwest Bulldogs is under investigation by the Arizona Attorney General for fraudulent business practices -- obviously the reason that he's changed his name and the name of his business. The Attorney General would welcome other complaints against this fraudulent operator. If you have had a... read full review »

My partner placed an order on Thursday pm 10/04/08. Mistakenly the billing address was set up also as delivery address. He could not change it. Contacted both numbers given at 8.30 am and 8.35am on 11/04/08 next morning. These were for Interlink (the dispatch company) who said that as order had not yet been dispatched and there was no consignment number, I should be speaking to the company - but they couldn't give me any contact numbers. Checked kiddicare website again - no customer service numbers or helpdesk number - very unusual in my... read full review »

One week ago, my husband and I were informed that our apartment building needed to be sprayed for pests. So we called up PetsMart and made a reservation (a week before hand) to have our two lovable cats to stay at the pet hotel for the day while our home was being fumigated. We had all the shots updated for both our cats according to our records from the Ladera Ranch Animal Hospital that we had copies of and brought them this morning to have our cats checked in. However, one of our cats "Groucho" as we were assured by the vet, did not... read full review »

I live in Texas and placed an order for a years supply of Revolution with VetShopOnline.com, not realizing that it was out of the U.S., as the hours of phone contact were listed as U.S. PST. That order was placed March 10th. I received a confirmation email learning then that it was an Austrailian company and my account was deducted the full payment on that date. It is now April 10th and I still have not received my order. According to the website and my confirmation email, the order was shipped and should have arrived in 7 to 10 days. I... read full review »

EXPOSED! Below is an EMAIL that HORSE DEALERS Family Equine of Central NY sent out to their “circle of friends“ and/or "customers". After they were EXPOSED for sending it out, they then sent out a "Damage Control" email to the same people. I also received a couple of very NASTY email letters from Mrs. Aichele through the Complaint Board. Those letters are posted for everyones reading pleasure too. Lorraine and Robert Aichele own Family Equine Services of NY. This is a business that shows no respect toward... read full review »

Ordered a set of both sizes of Silicon Inserts ( item j). The photos of all silicone inserts in the online catalog are shown with the plastic collector tube as well as the insert which fits into the collector tube. When the item was received it contained only the silicone insert and not the collection tube. Nowhere in the online catalog is there an item for the plastic collection tube - which is the part I need to replace. When I contacted EZ Animal Products I was advised that the plastic collection tubes are a separate item - not presently... read full review »

My 5yr.old cat had pain in his back leg. I took him to this animal hospital that I have used now for about 23yrs. My cat had to spend the day at the vet for antibotic's. The vet said he had to put him to sleep so they could check his leg. I picked the cat up at 5PM that same day.While standing at the desk waiting to pay and get my cat I noticed how filthy it was behind the front desk. The floor was filthy with animal hairball's and dirt everywhere.I paid and took my cat home. In the car on the way home I noticed how very bad my cat... read full review »

I purchased a Leapster L-Max online after having a hard time finding it in the stores after Christmas. It took over 2 weeks to arrive, then the touch screen broke within 5 days. I called and they said they would ship out a return mail slip to pack and send it back. This took 2 weeks to get just a return slip... Shipped it back to them same day on 1/29. We still didn't receive a new one or hear anything so I called them on 2/15. Rep confirmed they received it on 2/4, but had no idea what the status was, where it was at, when a new one... read full review »

My original groomer was on vacation so I searched the internet for someone to come to my home to groom my two 20 lb. rescue dogs. I found this site and spoke with the actual owner/groomer. I told him that my priority was that there can not be any trauma in any form during the grooming or I would still pay him if we had to cut the session short. My dogs are well behaved for our usual groomer and I have watched the whole process before. He assured me that he used the "dog whisperer's" method and that there would be no trauma.He took... read full review »

Don't confuse this company with those having Customer Service orientations. Vetsonline.com only filled half of my order. They do not respond to my enquiries--e-mails, phone calls, and FAXES. I asked them to either fill the other half of my order or issue me a credit. They did neither. Totally indifferent. No response at all. read full review »

The attitude and service rendered from the staff of a bridal shop can be changed drastically after a payment/commitment is made. I went to a bridal shop which is located in Tmn Sentosa and had booked 3 gowns altogether. An initial payment was made upfront. The attitude of the manager and his staff is so nice as you can feel that they share your joy and happiness with you. However, just 1 week later that I'd like to change my evening gowns which I later found not very suitable for me. I called the "helpful" manager but hi... read full review »

a 3 month old golden retriver clamped down on my daughter's left leg. The store manger Rob Puelo was very disrespectable to myself and my daughter. No action was taken read full review »

I ordered bride maids dresses along with another bride maid from my wedding party. Upon receiving the dress I was unsatisfied with the appearance. To resolve this matter I chose to order a different style dress, which would have brought about an even exchange. When speaking with the owner Lisa Loya who clearly lacks customer service skills/interpersonal skills. I was told that I had to send her an additional $120.00 to order the new dresses. Plus shipping handling besides the fact of her retaining the $322.00 she had already got from me. This business is a complete SCAM and clearly setup for Lisa Loya to prey on the public. read full review »

This breeder has a dog name Whisper that is orange. The dog is an adult dog with hair loss. The breeder refuses to disclose the dog's problem in the ad. I am a prospective buyer of a Pomeranian dog and the only reason why she told me the dog has the hair loss problem is because I kept insisting that she tell me. In my opinion what she described sounded like Black Skin Decease which is a genetic problem and reputable breeders will breed away from this problem. When I asked her if she gave a health guarantee on this dog she said absolutely... read full review »

I purchased a german shepherd female out of stud Marco Abea z Mirkova Chovu from Cox German Shepherds Vom Shepherdhaus Kennels. The dog was advertised as " Excellent temperament, great with kids, suitable for show or breeding, Schutzhund, Personal Protection, or a loyal top companion. I was verbally told the dog could be returned if I was not happy with her. The dog I received is weak nerved, possesses no drive for prey, toy or food, afraid of kids, does not meet the breeding standard for temperament and has numerous confirmation fault... read full review »

I ordered a wedding dress from one night affair from their web site. I received the wrong dress. 26 hours later I returned the dress to the post office and bought a track and confirm number. This number confirms that the package was returned with in the return policy time frame of 48 hours. The post office took a long time to deliver the package but it was in rout the whole time. The company refused to refund my money. read full review »

I had a account end up with IC systems due to the company not notifying me when my account information wouldn't work due to their staff entering it in wrong. The IC systems inc staff were very rude and would call at 4am even though i had notified them that I have a east coast cell phone number however i live on the west coast i was getting calls every morning. they would not send me anything in writing over this matter. they would not settle this account for a whole 200 dollars which i didn't feel i owed due to never using the... read full review »

Pets smart groomer dislocated our 6month old toy poodle's left shoulder and pulled ligaments. Maggie has been in body case for 7 days. Today she is now limping a week after body case removed. Vet has stated our puppy will now live with this injury for the rest of her life. She limps always and tires easy. My husband and I are retired and are just devastated by what has happened to our baby. We have let everyone we know what has happened, everyone is so angry to hear this. We want pets smart to come forward. They have ruined our puppy's life. We are on a fixed income and can NOT afford to pay all these vet bills. read full review »

Order #1108 was place on 3/19/08 Got a confirmation #A2986962FD Description: 1 Lego Star Wars Hoth Rebel Base 7666 Amount paid through Paypal: $158.49 (including shipping and handling) Can not find their address nor phone number on their web-site! Send the store four different e-maols requesting status of the order and a tracking number. Let the company know how discontent I was about the transaction. Only got two answers and they were automatic text without explicit information. On 4/3/08 called my credit card and informed about the... read full review »

Our wedding was June 10, 2006. It is now April 1, 2008. We still have not received our wedding album or video. We have tried to reach Farnaz by telephone or email over 20 times in the last four months alone, and have only received one email reply saying that she is working on it. Since that email we received from her on December 18, 2007, we have heard nothing...and we have sent about 5 or 6 emails to her since then. read full review »

College age son bought 9 week old German Shephard puppy from The Puppy Store in College Station, Tx. 2 weeks later the puppy is dead; after emergency surgery to relieve fluid from lungs. Necropsy is being performed with the blessing of the veterinarian; due to problems with puppies from this store. Our child is heartbroken and we are $1, 200.00 poorer read full review »

Pets smart groomer dislocated my 6month old toy poodle's left shoulder and pulled ligaments. Maggie has been in body case for 7 days. Today she is now limping a week after body case removed. Vet has stated our puppy will now live with this injury for the rest of her life. She limps always and tires easy. My husband and I are retired and are just devastated by what has happened to our baby. We have let everyone we know what has happened here, everyone is so angry to hear Pets Smart would do something to hurt such a tiny little dog. We want pets smart to come forward, we are very hurt. read full review »

To make a long story short, the order was placed via the phone on December 29, 2007, talked with Karen. She did not give me a delivery date but indicated that normally it is less than 30 days. When trying to find out the status of the order in late January I was told that she was braiding as fast as she could. After 70 days of waiting for 2 standard size collars and not being able to find out the status, I canceled the order on March 8, 2008. Suddenly they could find me and sent and email stating that I could not cancel the order because it... read full review »

Said it would take 6 months to do the Wedding Video and editing of it. Paid Sean Hunter in full and 9 months later still no Video and no contact with him. He does not return phone calls and make false promises. read full review »

Yesterday evening I went to HPCL Petrol pump at Kormangala, near to Forum mall, Bangalore, Karnataka and asked for filling my pulsar 150cc bike ( tank full), it was a bit above reserve. Fuel capacity of Pulsar 150cc is 14 litres ( incl reserve). What shocked me is the guy at petrol pump filled my bike, but bill was Rs 914.47 totalling 17.30 litres of petrol !!! How could it happen for a 14 litre tank??? i have bill wid me. request you to refund of excess money ( appx 400 bucks) taken ( I paid by credit card) thanks Yaswani Singhal read full review »

I reside in Mira Road and visited Subiksha, Shop No. 123, Flat No. 1, Shanti Shopping Centre, Opp Mira Road Railway Stn, Mira Road (E), on Saturday, 29/03/08 at 7.33 p.m. with my husband. While selecting the pulses in the pulses section, the cat reared by the staff bit me on the left leg. There were two bites and a few scratches. There was blood oozing from one wound which was witnessed by the staff. As the Manager was not in his seat at the time of this incident, I communicated this to the lady at the billing counter. She said that the... read full review »

I am a subscriber of Hindustan Times. I had sent a check of Rs. 195 for 2 years subscription of Hindustan TImes in October 2007. However inspite of repeated inquiries i did not receive any update on the coupons. Finally My check was cleared in Feb 2008. Now even after 2 months of clearance of check The coupons are not been delivered to me. I have inquired many times through Email but still havent received any reply. The phone Support is the worst thing to be imagined. read full review »

We purchased an english bulldog puppy from Robin in November 2007, that we had seen a photo of online.The transaction went very smoothly and she was always very nice on the phone. Marty cost $3000, because Robin assured us that he came from the finest champion breeding lines. When Marty arrived I noticed that he walked funny. He was adorable, and sweet as could be but he had a bit of an odd gait. We took him to two vets, first our regular family vet and then a specialist. We left the final appointment in tear... read full review »

This company is selling puppies to unknow buyers. My credit card was stolen and a charge of $2650 was made by this comapny for the purchase of a puppy! A Puppy! I am aware that fraud exists and I can even understand someone trying to purchase something but wouldn't you need to know their name, address, phone number, things that would match with the credit card company's records? How is it possible that a large purchase such as this is made without questioning the true identity of the individual making the charge! Breeders screen the people you are selling your puppies to! Make sure they are who they say they are! read full review »

I do not remember if this toy was marketed as Poly Pocket or My Little Pony. This product is a plastic tree house with a swing and an elevator pulled up by a string attached to a yellow bird. The tree house is green, purple, and pink with a small white and pink pegasis and a small white and purple unicorn. My daughter recieved this as a third birthday gift four days ago. This afternoon while wearing shorts she fell on the toy and cut the inside of her thigh fairly severe. The problem is that all of the leaves stick out and are made of... read full review »

Welcome to Bulldogs R US - English bulldog puppies !We're a family that has always loved bulldogs! You're welcome to visit our home and see our beautiful puppies or we can email photos, also our website is ... read full review »

Welcome to Bulldogs R US - English bulldog puppies !We're a family that has always loved bulldogs! You're welcome to visit our home and see our beautiful puppies or we can email photos, also our website is ... WWW.BULLDOGSRUS.NET read full review »

Welcome to Bulldogs R US - English bulldog puppies !We're a family that has always loved bulldogs! You're welcome to visit our home and see our beautiful puppies or we can email photos, also our website is ... www.bulldogsrus.net read full review »

hi I am real and I live in MA I purchased a bulldog and a yorkie pup from Robin Schulder from bulldogsrus and I have to say they are doing great we have never had any health issues with them at all, you can email me for pics and my phone number I can talk to you direct as I am one of her very happy satisfied customers that would reccomend this breeder to anyone looking for a gorgeous puppy and a healthy pup as well. My name is Paris Jordan and I welcome all emails and phone calls. I also have a list of 100 references and I called some of them... read full review »

This website absolutely screwed up my Wedding Invite order. Normally this would just not be a huge big deal, but on top of their blatant mistakes they were incredibly deceitful and rude. After THEY made a mistake in ordering the wrong set of invites for my wedding they refused to make corrections or offer a refund. I had to issue a chargeback to my credit card. When I asked to speak with the owner of the company they lied and said the owner was not available to speak with me. Then they refused to answer the phone until I hid my caller ID... read full review »

How can this breeder be a puppy mill ???? Are you insane ??? She told me she has been breeding dogs for years and I myself saw the adult felaes she has so you are tellinh me if she put out 109 healthy puppies since she has been breeding for 15 years thats alot ???? Its not that many dogs, do your mathematics it comes to 12 puppies per year are you in idiot ??? And I have the lsit I can email you of 109 HAPPY CLIENST that have purchased english bulldogs and yorkie terriers from this breeder Robin Schulder and not 1 of them had a bad word to say... read full review »