I have been dealing with Stainsafe since May 2007. I was able to reach someone after a few days of trying and started a claim with them. The issue was pen marks on my couch. They claimed that they would send me two new cushion covers...they never made it to me. When I notified them of that they said that they would look into it. After countless calls they told me that they were putting me through to the Claims Resolution Center. It seams that they were not able to get the material that my couch required. I was told by the company that I... read full review »

We've lost all confidence in Sleepy's. We tried their 'diagnostic' bed which was supposed to indicate the best mattress for us. Instead of giving us what we asked for, (we wanted something similar to hotel quality like Hilton, Homewood Suites, or Sheraton), we were pushed to the Miralux. What a piece of crap. It's nothing like what we tried in the store. We had someone come out to inspect the mattress and later received a B.S. call that they found nothing wrong. They call it a 'comfort issue'. We are not... read full review »

We purchase a Kelvinator Freezer KI26OUF from Witbank Hi-Fi Corporation on the 24/12/2008, the freezer started to over freeze, we phoned Witbank Branch several times regarding this problem, on the 11/3/2009 they said we must fax them the slip and they will send out people to fix it. On the 12/3/2009 a person from “Air-con & Home Applainces” phoned and come to "fix" the freeze, from there on the freezer didn't freeze at ALL. All the content that were in the freeze went rotten, because of that... On the 16/3/2009 the... read full review »

Thomas Worrell, Huff Realty, had charges transferred to my name and account retro to January 2007, prior to my acknowledgement of deed transfer using my name and SSN. Mike Ealy, Model Realty 2170 Gilbert Avenue Cincinnati 45206 was prior owner per settlement statement and so was Donald Berberich, Brookville Kentucky who previously owned this utility account considered under 975 Windsor. The transfer amonted to $1271.91 ofr useageprior to my occupancy of 5/27/08 and installation of new furnaces (previous ones non working) of November 2007... read full review »

I purchased a Maytag dishwasher and an installment of same. The installment had a rebate offer of any dishwasher that cost $497.00 or more of which my purchase qualified. When the installers came with the diswasher, it was discovered that the dishwasher was damaged. Another dishwasher was ordered from another store. I had taken a day off work to be at home when the installer came. With that said after a week another appointment was made to install the ordered dishwasher. I took more time off work to be there. When the replacement... read full review »

My complaint is regarding the $100.00 dollar coupon I was to received. I was told I would get a refund back. I have not. I tried going to the website www.GasolineRedemption .com. It does not exist anymore. read full review »

the bread pan rotor has become extreemely difficult to twist. The Bread Machine sounds like it just may quit in the process of making the dough. Tonight I called the WELBILT CUSTOMER SATISFACTION CENTER for assistance and got a recorded message telling me that for a fee of $5.49 I could call their new telephone number as the 1-800-872-1656 no longer works. What I want is to obtain a new bread pan so I can continue to use the Bread Machine to assist me in making the dough. Any assistance would be appreciated. read full review »

This company sucks at shipping items and communicating to customers. I ordered $1200 worth of accessories and a gate opener for my house on March 9th. It is now March 23rd. I have no gate opener and I have no tracking number. On their website it states they provide a tracking number on all orders. Not true. I did get a few things I ordered, last week. After a nasty email to them they provided me a tracking number to another part of my order that shipped on the 20th. The order should have shipped sooner than 11 days after I ordered... read full review »

WORLDWARE SUPPORTS THEFT FROM ARTISTS! This 'design' firm is currently showing stolen samples and designs on its website, even though they've been notified that the products were swindled from local Dallas artists by longtime criminal operation Design-Legacy (AKA Design Legacy, Design-Legacy.com, Legacy Trading Company, Legacy Trading Components, Kelly O'Neal's Interior Design, etc.). IF YOU BUY FROM OR DEAL WITH WROLDWARE IN SAN FRANCISCO, YOU ARE SUPPORTING THEFT FROM ARTISTS AND CRIMINAL ACTIVITY! Thank you for your support in shutting down this and other companies that steal from honest, hardworking craftsmen! read full review »

We perform the tenant built-out for Scott Thomas Construction at the Diesel shoe Store in Orlando Premium Outlet Mall and Scott Thomas Construction failed to pay us after being paid by Diesel Corporate. Scott Thomas Construction owe us $$$ 10, 795.00. SCott Thomas Construction will not return their e-mail, fax or numerous messages we left for 2 months now. Our work was approved and performed beyond Scott Thomas's superintendant's expectations. read full review »

Normally, I do not take the time to complain or share my experiences with companies. In the past, I have felt like all companies have good and bad employees and have understood and accepted the underlying company policy. Progress Energy is different, so I am taking the time to share my experience because I know there are more consumers out there like me whose electricity is about to be disconnected. I have been a customer of Progress Energy for many years. I have never made a late payment or called to make payment arrangements before... read full review »

This company is worst company on the planet. DO NOT GIVE THEM YOUR INSURANCE MONEY. They have this ploy where they tell you to "sign a contingency contract" and that they will go get your money for you. You sign a contract NOT for a dollar amount, but for what they call "RCV". That means that every penny of your insurance money goes to them and you have absolutely no say as to where the money is spent or how. The reason why is because they also tell you that there will be "little or no money out of pocket". All the... read full review »

They collected cash, $2100, promised delivery in one week (back in Dec. 27, 2008). Never made the delivery. Refuse to give back money, and never ordered the product from supplier. Supplier states that no orders were placed since last summer. Seem to be taken people's money and ready to close shop in few weeks -- just steeling as much as possible before they go down. read full review »

I had fallen behind on my mortgage and this company contacted me and in desperation for help they were more than willing and stated that I too was a good candidate. After paying $1498.oo in fees, they did nothing. I tried calling and emailing with no return calls or emails. I called my mortgage company and they had not received any contact from this scandalous company. To prey on someone and risk their home of their families is worst than I can imagine of anyone. I contacted my mortgage company directly and am working with them. I would... read full review »

TBII called me in for an interveiw regarding a West Indie job that i had inquired about. I went hrought the interveiw under the impression that they had a direct link with the employers for over 20 years. She told me i could contact there home office in W.Palm beach for more info only to find out the office they were renting in Tallahassee was the home office and the out fit wasn't stable as promised. I was sold a dream that they was not able to provide costing me $330.00 can I please get some help to retreive my money. read full review »

To all fraud victims of Fanworks: Same story with me- I never received the fan, canceled the order, and never received the credit. Called and emailed so many times, but no response. After being scammed out of $425.00, I contacted the Arizona AG, BBB, Lake Havasu Chamber of Commerce, and event the Lake Havasu Police. HERE IS WHAT I FOUND OUT: 1. Fanworks is NOT a member of the Lake Havasu chamber of commerce. The CoC actually has a lawsuit against Fanworks for claiming membership and using the logo on their website. 2. The... read full review »

I bought the NEW House from them on Dec 1, 2008.When we moved in 1 month later, the hard wood floor in the house is curving a lot places up to 1", I did complain to them . They said : They thinks how to solve problem .Untill now is 3 months, they did not do anything...When I ask them again..they always answer they think...thanks you for the patient. read full review »

We purchased a KitchenAid KPMC140 microvave oven in 2003 and are about to replace the door springs for the third time. And when they fail, they don't just fail in place but rather come flying out of the unit. This could be a real hazard. Clearly, the springs were not specified to handle the weight of the door for normal use. We have also replaced the controller and the display panel in this unit. We have never paid so much for such a low quality appliance. And don't even get me started on A & E service. In a word: a farce. read full review »

As a user of Hamilton Ives chimney sweepers. I would like to complain about their work ethics. I was bullied into buying a liner when I really felt my liner was in good enough condition as did my son. They use scare tactics to make a sale and get their foot in the door by selling me a 'cheap sweep'. Something did not seem legal about the whole process. I was also pressed for cash, to get a better deal. Something is fishy about this company! Don't use them! I definitely have buyers remorse. read full review »

I bought a BBQ grill model GPC2618J from one of our biggest supermarket chain (LOBLAWS COMPANY EAST) and after 2 years of use only summer the Heat sheild and Burner are completely rusted out. Company states there is no warranty for this product. This product should not have been out on the market because after two years of use you cannot get parts or warranty products. read full review »

Center Point Gas Service has the worst Customer of all utility companies I've ever dealt with... !!! I have forgotten to pay the bill and they disconnected the gas service. I paid the bill immediately. However, the next day I was going to get the gas service reconnected they told me a technician will arrive between 9:00am and 7:00pm and that someone must stay home and wait "ALL DAY" because they could not tell me an approximate time of arrival. Since I have to work and I was about 10-15 minutes away to get home I left a phone... read full review »

Purchased washer for $1235.00 in 8/07. Jan 09 noticed the letters on the start button are slowly dis-appearing. Called Sears, out of warranty. Sent me to Warranty Department and they asked for model #. They said that was a Whirlpool product (who knows these days) and gave me their number. Naturally they couldn't help. Called back Sears Warranty department and asked for number to complaint department, can't help me. Word to all, this is why our country is going to hell. We make a crappy product, charge too much, give crappy service and then we cry to our government to bail us out cause no-one is buying our products. read full review »

Ordered 5 interior cherry wood 6 panel doors for one hallway area in my home. Three of the door were installed, after found out that the other 2 doors were special order at 600.00 a piece. This was never discussed ahead of time, the doors were about 350 with installation. The install took place over 2 years ago, still trying to resolve the issue!!! Still no offer of how to resolve the issue, I have now offered to return the door installed for full refund of all doors, and no response. I left about 5 messages over the past 3 weeks, seeking a... read full review »

I was given an aerogarden as a gift for Christmas. After following the instructions precisely, the six herbs in the kit began to grow, and grew nicely until February 20, when I noticed the dill was wilting and turning yellow, and died within a day. I tried to contact customer service via both e-mail and telephone. There was no response to my e-mail, and after being on hold for over an hour, I gave up. I've read all over the web that there is virtually NO customer service for this organization ... do NOT order from these people! They... read full review »

We contracted with KEMP WINDOWS & SIDING in December, 2008. They offered a 3 day cancellation. I gave them a deposit check that was supposed to be held and not cashed until after the cancellation deadline. After checking on-line and seeing this report and reviewing the product closer, we decided to cancel and singed the notice and sent it to the sales rep, who acknowledged that he received it and it was acceptable. Kemp decided to cash my check anyway! When I called him in January to get my money back, he said he would send me a check... read full review »

This man has given us nothing but trouble and lies from day one we where just to silly to see. we where always having to ring to see when he will be at property. Being a rental property this has been very hard to follow up. His system just doesn't work, he removed a system and repalced with his because it was the best. Termites where found told tenant that he would fix next time and just when on talking about golf. He always had problems if not with wife, kids, teeth and even the supply of goods. There was always a reason. I... read full review »

The sales rep lead us too believe we would pay less on our utilities when in fact we ended up paying more, what a big scam. I also was insured that if prices were to go down we would be able to terminate our contract, now we'er being told no.All the repersentativies are misreresenting the prices and conditions of your companys contract.The salesrep that contacted us could barly speek english also. read full review »

I received a bill for four times the norm from TXU and I immediately contacted them with my concerns. At first, the representative was ok, but we had this language situation going on that caused problems understanding. He ended up giving me instructions on what I needed to do. To make a long story short...I know beyond a shadow of a doubt that the meter is defective, but the company does want to come and check it out. I have been told that a supervisor is not present, to being left on hold for 45 minutes waiting for someone to respond to my... read full review »

My first contact with FBK Products, LLC occurred when their attempted spam mail broke into my MSN Messenger Service mid year of 2oo5. I had my MSN Messenger Service set to delete any email sent to it that was not listed in my address book with a check mark on MOST SECURE SETTING. How this email go into my in box I will never know. Decided to contact this company as they made a claim that Septic RXemedy would keep a septic system clean and probably eliminate need for septic cleaning and pump out. "Sounded good" so I ordered one... read full review »

We brought two sofas from scs in may 2008 when it was delivered they were damaged we reported it within the hour, there customer service department promised to replace the damaged furniture.From may-Dec 2008 they kept promising to put things right, so in march2009 I took them to court it cost me £70.00 but it had the desired response within 2 weeks scs got in touch to settle out of court in full+costs.If you have a problem with scs write a letter, no response another letter giving them 14 days to fix your problem or you will go to the... read full review »

Mr Charles Bradley Parks first came to my home at the request of my wife to see about finishing a basement bathroom and a bedroom. After being shown where she wanted the project done, he asked me if there was anything I wanted. I replied that along with what my wife wanted, he was to include the cost of finishing the basement staircase and to provide a 30 amp RV plug outside and a 220 vac dryer plug in my garage for other uses. My wife specifically ordered a name brand whirlpool tub and repeated the name at least three times. Mr. Parks wa... read full review »

For those who have intentions in purchasing furniture - DO NO BUY FROM REGENCY FURNITURE STORE in Largo MD. The customer service is horrible. The only time they show concern is when someone goes into the store to purchase furniture and after the purchase the agony of waiting and rude service begins from the store itself to the corporate office. I have personally experience this and would have never bought anything from the store. I am currently waiting on furniture I have purchase over 5 weeks ago and I cannot get a definite answer to when my... read full review »

I am posting this in hopes that others will not fall prey to this "pass the buck" attitude in reference to appliance repair/replace events that have recently taken place in my case. After having purchased a 10 yr old home not quite 3 yrs ago, I chose to replace all of the existing appliances with new ones including a 5 yr maintenance agreement for each one to alleviate any problems, or so I thought. Upon researching the different ones out there, I found that the ones available through Sears to be of the better quality and value. I then... read full review »

I called rental office on 3/18/09, left a message that water in toilet was running (continuously), toilet could not be flushed. I have not been able to use for the past 24 hours. Called rental office again on 03/19 after their office opened at 9:00 am, was told that someone would be sent out immediately. It is now 1:47 pm. and no one has been here to even check to see what is wrong with the plumbing in the bathroom. Thank you, Mrs. Martha Johnson read full review »

I purchased furniture online, total was 1, 753.00 which 65% was supposed to be charged to my credit card. The entire amount was charged without my knowledge or consent. Phoned and emailed numerous times and never received my furniture. Cancelled my order in NOVEMBER and as of February 16, 2009 have not received one cent of my money back. This company is also ShopSmartFurniture.com and apparently uses other names to cheat customers. Filed charges with Attorney General's Office, NY, BBB, Federal Trade Commission, etc. read full review »

Bought the Dining Room Table March 29, 2008. After owning the table for less than 1 year, one of the legs broke ( February 2009). My wife called the Customer Satisfaction Number (above), left a message. After three days with no response, I called them and sat on hold for thirty minute. I told the Customer Service Rep exactly what was wrong with the table. They sent a Service Tech to my house and he fixed the loose seats but couldn't do anything for the leg because the Customer Service Rep reported that the leg was loose. Service Tech... read full review »

Based on a horrifying experience, this national business uses false advertising and carries misleading charges. They claim that the locksmith services start at $29 but don't write that this fee is just for the technician reporting to the site alone. Additional charges apply making a minimum total charge amount at $125. They also claim that a technician will be at the site within 15 minutes of the call. This is inaccurate when the technician actually called within 15 minutes of the call, lied about the estimated time of arrival, and then... read full review »

Very unprofessional attitude. Not reliable to gurantee their own work. Poor worksmanship and definitely not dependable. read full review »

A company that has currently popped up on job sites is FAST TRACK, which is exactly like SMI, except they sell home remodeling products. I saw the posting on erecruiting.com, and they said they did "Promotional Marketing" (I love how these pathetic companies use various marketing and sales terms to validate their actual strategy. You're a door-to-door sales company, and future prospects are eventually going to find out what you do, so just tell them). They also falsely led me to believe they pay an annual base salary. So I thought... read full review »