What a horrid business. I was told, on the phone, by their Sales Department I was to receive a Cappuccino colored Barbados futon, as depicted on their website… and a Walnut futon was delivered. After 2 weeks worth of fighting and arguing, I am now shipping the item back to them, unused and unassembled, paying nearly 700 dollars in shipping costs (to me and back to Cotton Wood Futons) and their demanded 20% additional restocking fee all because I was sent the wrong item. Additionally, their customer service is horrid. The only way... read full review »

My wife and I have spoke to the management at this facility on numerious occasions, concerning the door leading to the racquetball court. This door does not close properly which could lead to someone being seriously injured. Also the smell of mold in that area could be a health hazard. It is requested that these two issues be corrected as soon as posssible. Management at this facility is very supportive put it seems that complaints fall on deaf eyes at the top. I hope that complaints are handled in the same manner at all the facilities no matter the location. read full review »

Washing machine broke in July 2008 . Several calls to the Brick and transglobal. Two visits from repairman who failed to order the parts. Parts still not in October 17, 2008. Extended warranty - procey and useless. Called the Brick who stated " we do no record compliants" Transglobal staff do not follow up or return calls as promised with one exception back in August - still no results read full review »

Peter took a $1500.00 deposit to install a fence and has never delivered the service or refunded the money. He did send me a refund in the form of a check that was no good. I will be taking him to court on passing bad checks and fraud. read full review »

CH knows that they have no competition in this area and they treat their customers like inconveniences. They had me on hold over a half hour last night just to get a message that they were closing and I could try again later. Today, they had me on hold for over an hour to tell me they'd send a representative sometime today. "Sometime" and I should be happy they were squeezing me. How silly of me not to realize that I should pay their inflated rates and be happy with whatever they supply. If you ever have the chance to do business with CH run away quickly read full review »

They sell junk. Tell you everything is guaranteed, and both the mattress and sofa were caving in within weeks. They won't replace the cushions on the sofa, and they won't replace the mattress. Never again... they sell nothing but junk. I have had them come out and look at the sofa. They said nothing they can do.. it is supposed to be that way, and I don't know how to sit on it. Mattress has had the $2.00 box springs replaced, and didn't sleep on it a month and they were bad again... Stay away!! There should be some type of recourse... isn't this fraud? read full review »

I am extremely disappointed in the Sealy Pillowtop Mattress which I purchased at the end of May, 2007, from JC Penney. I started noticing this problem in February, 2008 and called them. After several telephone calls, I was finally sent a form to fill out - a warranty form. I purchased one of the top of the line mattresses (or so I was told). One side of it has already got an indentation in it and when I sleep there, I wake up with a sore back. They sent "a technician" out to look at it and he told me that "these mattresses are... read full review »

I bought a reclining leather loveseat and sofa set from Ashley Furniture Homestore in North Brunswick, NJ. Of which Reclining Loveseat had some stitching issues which their Technician wasn't able to fix it so they replaced it but the replacement which they shipped was even in worst shape than the original one. It's having same stitching problem but on both cusions and much more visible and looks like its tearing off at that spot. They again sent their technician to fix it but again he said that can't be fixed and... read full review »

1. Refusal to honor warranty less than four months after job completion! 2. Charged customer for 106' of gutters when customer only has 96' of gutters! 3. Provided false warranty information on GAF/Elk Shingles! 4. Provided false warranty information on Atlas Corporation product! 5. Contract violations! 6. Details at: /URL removed/ 7. Additional Details at: http://www.care2.com/c2c/photos/view/23/713380060/ read full review »

Do your research! No con too small. Has been ripping people off for many years. Knows the ins and outs of how to work the legal system and has avoided serious prosecution. Will take your money and not do do the work OR will do some of it and make up some excuse for why he can't finish it and it's all your fault. Has many judgments against him and is not afraid to harass people who attempt to bring him to justice even to the point of filing false liens and police reports. If you have been victimized by this guy, take him to court --... read full review »

I signed a contract with a guy called Sam of Power Pack Paving in June 2008 to have my driveway and walkway paved. They came to do the walkway in July. However, on day 1 they finished the walkway, I found obvious defects. They did not even do the step on the walkway properly as such the height of step is not in accordance with the Building Code (>8 inches in height per step). The concreate blocks they laid along the driveway do not align with the walkway, etc. I called them several times in the summer. Always answering machine. When... read full review »

This 'energy' company calls it's operation "direct marketing" but true to form it's looking for the most vulnerable segment of society such as the elderly and unknowing and exploits them. I have been on their tail for over one year now and have interacted with many people scammed by their deceptive quick-hired-much promissed uneducated GOON sales force. The scam is first 'scaring' people into signing for bulk five [5] year term for power which always ends up costing much more than their current... read full review »

Company took $300 from me stating that I would be given quality leads from people looking to do work with my business or my level of expertise. What I have got from them is headache, unverified leads that 6 out of 8 have been invalid leads (ie bad numbers, not looking to get work done, angry people stating they did not work done or didnt know what I was talking about). I have gone back and forth with them about this and they have yet to give me anything for my money. Rob read full review »

Purchased a Kingsdown mattress from Boyle's Furniture in North Carolina-delivered one month ago. In order to meet the obligation of our new mattress warranty, I complied with the purchase of a Guardsman 10 yr protection plan applying a Guardman Protect-a-bed mattress cover. We laundered the pad for the first time as directed(tumble dry medium) and now have a molten glob instead of a mattress pad. Guardsman advises me I must seek replacement from Protect-a-bed. Protect-a-bed advises med I must seek a replacement from Guardsman. The label... read full review »

This is a small, family-operated business that provides general construction and foundation services in the Wahoo, NE area, a town of roughly 3500 people. Due to the nature of their business, they operate heavy vehicles in the course of their business. These vehicles include 1, 5, and 10 ton heavy commercial trucks. Although their work is passable, they employ a relative who has a serious history of motor vehicle safety violations. This relative (apparently a son of one of the owners) operates the company’s heavy vehicles in a... read full review »

brought spa from homedepot in 2006. have had two motors replaced and waiting for another one, it has been almost three months since we called and they said it would be here in 7 weeks. it took almost amonth for anyone to return phonecalls. i have been put on hold for an hour at the time. read full review »

Sonja Oelofse, cc Daniel Steiner We understand that you are employed by Daniel Steiner, and work for the SCAI International Security Company. It has come to our attention that the email correspondance between yourself and myself have been done in a potentially criminal manner. We understand that Mr. Daniel Steiner has been blind copied on all correspondence. We understand that the people we intended using for our training do not in fact work for your company, neither do they have any association with you or your company... read full review »

Jag from Euro Canada Furniture sold us a dinning room set based on a Galaxy Furniture catalog he had in store. The set was delivered missmatched by Galaxy Furniture. The hutch and the buffet boxes describe them as of color "brown", while the table, leaves and the 6 chairs have the color on the boxes "cherry". Not only is the color on the boxes different, but the pieces of the furniture do not match to one another. We now have a dark BROWN hutch/buffet and an ORANGISH with YELLOW streaks table and chairs. When... read full review »

We purchased a washer and dryer and paid for the dryer vent. The store was not able to match the unit color and were returned. They also took the dryer vent. We made another purchase and had to buy another vent. Months ago I wrote to the general manager of the store requesting reinbursement for the vent and may letter has been ignored. read full review »

Company failed to pay numerous employees in a timely manner, and failed to pay them the correct amount for time worked. Complaints were made by some to labor board and by others to BBB, neigther of which bothered conducting an investigation. This presented a problem when a couple of incidents occurred in which Security Officers were stealing food from client sites because they had not recieved a paycheck and could not afford to buy food any longer on their own. read full review »

He says he is a Contractor & Handyman. He also goes by the name of Hoby Handyman. He does not carry any kind of insuance, and works - as you might say - under the table. He has no tools, but tries to borrow them from customers - then will misplace them. He even does lawn work, but doesn't even own a lawn mower. He is a complete phony, he screws sub-contractors and anyone else he thinks he can get away with. He has been Bankrupt before, - very shady. He also tries to manage rental property, hires people to work, then wants a kickback from them. Watch out for him. A real scammer. read full review »

Ordered Grill Daddy Pro and Thermometers online on 6/19/2008 (Order # DR-1209854). Payment was made via credit card but never received merchandise. read full review »

After paying most of a past due bill (hey we're struggling to make it too) in response to a termination notice, PECO disconnected our power without warning over roughly $70 in past due charges. We're a single income family of six making less than the PUC poverty level average and these cats turn out our lights? I admit that I did not pay the full amount but I have been paying monthly to try and keep up with the bill. According to the letter they left on our door when they turned off the power, the PUC mandates they must be notified... read full review »

ON OCT / 15 / 08 I TRIED RETURNING A MASTERCRAFT JIGSAW. I WAS WORKING WITH IT THE DAY BEFORE, AFTER JUST USING IT FOR A FEW MINUTES THE WHOLE COMPLETE FRONT UNIT FLEW APART. THE SAW WAS THEN USSLESS. I THOUGHT BECAUSE IT WAS A MASTERCRAFT IT WAS GUARANTEED FOR LIFE. GUESS I WAS MISTAKEN. THE GIRL AT THE RETURN SAID IT WAS ONLY GUARATEED FOR 3 YEAR'S. THAT'S FUNNY I ALWAY'S THOUGHT, AND HEARD MATERCRAFT STOOD BEHIND THERE PRODUCT'S. I GUESS I WAS WRONG. NOT TO MENTION THE SNOTTY GIRL SAID IT... read full review »

I purchased a large recliner 3 yrs ago, which is a piece of crap. It is literally falling to pieces. I have to place a piece of lumber under it to keep it from falling over to one side. Large pieces of wood from the underbelly frame are falling off, cracking wood and exposed nails. This furniture, which I paid lots of money for, is crap, garbage. I want it replaced. Your company is a disgrace to the public!! Either replace it or give me a refund. Furniture should last a lot longer than 3 yrs. read full review »

Joe Smith showed up to my house with his wife and infant daughter after the first scheduled sales person decided he couldn't make it. (It is important to note that I was told by the owner's wife who is an employee of Stellar Flooring that the sales person was probably lying to me and that he had done it in the past). I was surprised to see Joe and his wife show up with a baby. I love children but with my dogs, it made for a very complicated appointment. Anyway, we decided to go with Stellar because Joe promised excellent customer... read full review »

Joe Smith showed up to my house with his wife and infant daughter after the first scheduled sales person decided he couldn't make it. (It is important to note that I was told by the owner's wife who is an employee of Stellar Flooring that the sales person was probably lying to me and that he had done it in the past). I was surprised to see Joe and his wife show up with a baby. I love children but with my dogs, it made for a very complicated appointment. Anyway, we decided to go with Stellar because Joe promised excellent customer... read full review »

Bought a set, sofa makes a noise they came out four times to TRY to fix it now after 11 months they will replace it BUT my set is not OFFERED anymore so they want me to be happy with an odd set... WRONG... HARLEM does not have good customer service so I would advise NOT to BUY... they just don't care... very said... the customer service Sup. Said we have a lot of complaints and try to help but our hands are tied since they cant replace or service so they just don't care about the customer so DO not buy from them... read full review »

Do NOT get taken by this company. They are a shady crew. They are a little mom and pop company who try to sell themselves as a large and successful company. Everything they say and do is a LIE. The sales reps will tell you anything to make a sale. Make sure you READ the contract! The recruiters for this company will tell potential employers that they will make anywhere from $50-100 thousand for one summer of sales. BOGUS!! 99% of reps will make NOTHING at the end of the summer. The company withholds the majority of your sales commission... read full review »

Our mattress has deeper than normal body depressions after only 1 year. It has been inspected by Mattress World and declined because we didn't buy the matching box spring. We were told by Mattress World at the time of purchase that our box spring was fine and "Would not void the warranty!". Then when they were called on it, they said their computer showed it was declined due to staining. Simmons does not honor any warranties if there is a stain on the mattress. After a second inspection - done after having it cleaned - they sent... read full review »

I have ordered my furniture from DESI in Rockville in August (now it's mid October), and I still didn't get it - it was supposed to be rushed order because they didn't have colors we originally requested. So I received the pillows. Inside of the pillow cover the actual "pillow" (if that's what you want to call it) was STAPLED!!! instead of being sawn... This is BS, especially if you have kids. Someone can get hurt. In the store service was nice, but for the price of over 4K I expected better quality of furniture. I will not shop there again. read full review »

My husband and I just would like to express our complete satisfaction with the quality & efficient craftsmanship of the work done on our home!!! We have heard and seen many horror stories with home improvements, but now Hank & the guys have proven that their still is a company in their field that has attention to detail and honestly cares about the job and customer. read full review »

Lets talk about Customer Service. There is NO Service in their idea of customer service. Everything related to customer service seems to be that you, the customer, is servicing them. Lets start at the beginning. I ordered a 40 X 50 Metal Building. IT WAS PAID IN FULL, as their contract required. I asked that the delivery date be postponed as the job site was not ready to receive the building. I was told that delaying the delivery was not possible. In addition, that any delay of delivery would cause me to be charged for... read full review »

I AM ALSO A VICTIM OF ARMIK SHAHANIAN. HE RECEIVED FROM ME A DEPOSIT OF $2250 AND PROMISED TO INSTALL TABLE TOPS, BACKSPLASH AND KITCHEN COUNTERTOPS BY THE END OF SEPTEMBER 2008. WHEN HE DID NOT DELIVER, I REQUESTED A REFUND OF MY MONEY. OF COURSE HE MADE MANY PROMISES TO INSTALL HOWEVER, HE LIED. HE STATED HE MAILED A BANK OF AMERICA CASHIER'S CHECK ON FRIDAY. NO CHECK, NO CONTACT. I SPOKE TO RIGO ROMERO AT PACIFIC SHORE STONES WHERE I SIGNED THE CONTRACT. ARMIK CLAIMED TO BE EMPLOYED THERE AND IS AN OWNER OF THE COMPANY. . I SPOKE WITH... read full review »

bought a international bedding mattress from them for 500 dollers and found the seams on the mattress ripped in places and coming apart in other places. 10 days latter, they replaced this defective mattress with a new one that I found on delivery also had tears in the seams and lose treading on other parts of the seams. They now tell me, theyll send me another one tomorrow, and this time it will be inspected and made from a newer batch. I have fears of future court battles with these people-this so called quality company. read full review »

1st denial: “Items exceeded limit” My response: As is clearly visible on the rebate form, we did not exceed the limit on ANY item. 2nd denial: “Ace SKU not found”. My response: (a) In my original submission, I had submitted the original UPC bar codes cut out from merchandise. In the attached copy of the same, you’ll find 7 UPC bar codes corresponding the to 7 items listed in the top section of the rebate. (b) The ACE store where I made the purchase does not have a cash register that imprints SKU... read full review »

I scheduled an appointment and the tech came and supposedly fixed. Well that night, my washer wasn't working again. So I called to reschedule. (Knowing that I would have to take another half day off work.) So I called the day before my 2nd appointment (keep in mind, I haven't had my washer for a week now). But I wanted the tech to call so that I could leave my office (about 10 min from home) and just meet them there...well I apparantly had no appointment...so I got rescheduled for Sat ( over a week after my original appointment and... read full review »

I ordered an electric fireplace that included Multi-Function "slim-line" Remote Control Heat – On/off button toggles heat between the highest setting and off Standby – Switches all functions on or off to the previous setting Volume – Up/down controls the 5 volume levels Flame – Up/down controls for the 5 brightness settings Crackle – Three settings: crackle and wind, crackle only, and sound off Embers – Toggles the rolling ember effect on/off Sparks – Toggles the spark... read full review »

A company called Zanes in Ft, Lauderdale, Fl. sold me a living room suit, that was supposed to be a Natuzzi, but ended up being a fake because all the leather paint peeled off and they refuse to stand by the warranty. I really don't think this is fare because they charged me $1500.00 for it and refuse to take it back or make good on it, in any shape or form. I have called down there on several occasions, yet they refuse to help me. They try to tell me they never sold it to me, meanwhile someone recommended them. read full review »