CATEGORY: Home & Garden
serta perfect sleeper mattress
we purchased a perfect serta mattress in September 07, from day one it had a bulge in the middle, thought it would go away, did not. we called sears co. where we purchased it, they gave us a phone number to call Serta, called the number they said we had the wrong number to call in complaints, did not give us another number to call. since we would be away for a few months we decided to wait until we returned and try again, we are very displeased with the product, our friends probably will not be buying this product, we wanted a service rep to... read full review »
citifinancial retail serviceces
I purchased furnirure from Ashley furniture store on 8/21/07with 0% intrest for 12 months. With $973 to be paid before 8/21/08. I admit I am a procrastinator but on 8/21/08 Iwent into the financial office to pay this balance . the gentleman informed me that i would have to pay this over the phone. ok . so i go out to my car call the company from my cell phone and make a payment over the phone, all is good. until one week later when the check has still not come through my account, so i call them back, explained all of this and they inform me... read full review »
sealy
After less than 2 years, deep depressions on both sides of a pillowtop king size sealy posterpedic mattress. We were never advised this mattress must be turned atleast once a WEEK!!!
Customer Service is horrible - we never received any information from the original store (no longer in business) about warranty. When we finally got to Sealy they argued we did get warranty info - Getting Sealy to answer the phone is impossible - we are responsible for the cost of returning the mattress' AFTER they approve and state there is a problem - we will
NEVER EVER buy another Sealy product read full review »
Hilary's
Hilarys sent the wrong blinds refused to pay back my deposit and don't reply to any letters sent and send letters demanding payment for a product i did not order. They are a very bad company with no customer care its just about the money with them. do not use them. A local company would be a much better choice. read full review »
NitiShree
I have booked a flat in Nitishree housing, NH-24, Ghaziabad (UP), Due to some reason company was not able to start the construction work. So we have demand to refund the money which they have taken during booking. The amount was 3.50 lacs. After many discussion they have refunded the money after 9 months and deduct 10% amount. Where they have refunded full amount to others. My concern is that they don't have any policy, second if the fault is not ours and they have used our money for two years then they have not any rights to deduct 10%. So my request is to help me to get the same money from Niti shree. read full review »
The Bed Store
Since I found this website recently, I figured I'd tack on this issue as well as my recent one. My husband and I found a close-out high-end Cali King mattress on the show floor of this store in Hanford. I had eyed it at least a month before we bought it, because we were buying a a house and couldn't afford it at that time. Well the loan fell through and we got our lot deposit back, which is what we used to pay off the mattress. We had been allowed to put a small deposit down on the bed and pick it up a few weeks later. All our... read full review »
BrikenLigne.com
I purchased a couch and coffee table on june 4th i as told there was going to be a 2 week delay due to the high volume of customers wanting the same couch. 2 week later i get a phone call from the automotive system telling me make space for the shipment that will be arriving in 2 days. I got ride of my couches and got ready to get my order... no 1 showed up!!! I called back the store they told me i have to go and pick up the coffee table, and the couches where only going to be in, in another 2 weeks.
SO NOW IVE BEEN SITTING ON THE FLOOR... read full review »
National Home Protection Home warranty
Hi,
I signed up for 3 years home warranty with NHP when I got a call from them. When I called them up to fix Oven and Dish washer, they denied both the claims. I asked for a refund of my money for the 2nd and 3rd year, they did not give me the full refund of 2nd and 3rd year. Any body interested in going for a law suit against them, please let me know. read full review »
General Electric Stainless Steel Bottom Freezer
On January 17th 2006 we purchased a French Door 22 CU.FT GE Bottom Freezer Refrigerator Serial # VH047785, Model # PFS22S1SBSS, and on April 30th 2008 it stopped working, almost losing all our food and meats, I pulled it out and noticed the Evaporator fan was not working, it was a small DC Fan with a Circuit Board, I temporarily put a small fan we had on the evaporator and it started to work.
The next day I called an independent small appliance repair company, they new immediately what was wrong, the Fan and Circuit Board had to be... read full review »
elite screen co
Several months ag0, I ordered impact windows from Elite Screen Co.
After 6 months, I still have not received them.
I now find out the company does not have any money to buy the windows to be installed. They cannot supply the windows unless I send them money in advance and then they still cannot guarantee delivery.
I ordered the windows well in advance of the hurricane season..Now I am out thousands of dollars and have not windows.
& they do not have the money that I gave them, in good faith, to return to me. read full review »
A&E Factory Service
I scheduled the (non) service with this company through Jenn Air. I was promised they would arrive between 8-12. When they were 3 hours late I called the service number and got a horrible run around. They said they might be there before 5.
I wish I had not bothered with them. I lost a day pay for this nonsense. There must be other people who can fix this junk.
Margaret read full review »
Bad Boy Burlington
Add me to the list of dissatisfied customers with Bad Boy, except this time it's there new Burlington Store. I just got the call that the appliances that we ordered over 3 weeks ago and were expected to be delivered tomorrow when we move into our house will not be delivered now until WEDNESDAY. We have a 1 year old child that needs milk and food, so now we're supposed to keep everything in coolers! The worst part is, when I told people that we bought our 4 appliances there, they said that this would probably happen. I thought no way... read full review »
MT Handyman Service/Michael Tussey
I hired MT Hanyman Service/Michael Tussey to install roof trusses on 30' by 32' garage on July 20, 2008 and signed a contract with him on said date. The agreement was I would pay $150.00 up front, which I did, with another $200.00 to be paid upon completion of job for a total of $350.00.The contract states that the job would be completed by July 26, 2008.He then called for 3 weeks ina row with excuses as to why he could not come to do the work. I finally had to hire someone else to do the job and pay out another $300.00. I asked Mr... read full review »
Carpeteria
I had sheet vinyl flooring installed in a kitchen/dining area/hallway and bathroom. Because it was several rooms and to avoid more than one seam, the flooring (materials and labor) was $3000.
It was to be installed over the existing floor since my house is on a concrete slab and I didn't want it directly on the slab. I let the installers in and left for a few hours; while I was gone, they ripped out the old flooring and started laying the new one on the slab.
When I got home and inspected the floor I had no idea what they had... read full review »
KINDERS FURNITURE MALL 'HACKNEY'
WE PURCHASED 4 SOFAS AND 3 CHAIRS AND A OTTOMAN. WE ORDER TOOK ABOUT 7 WEEKS TO RECIEVED. WE PICKED UP FURNITURE. ONCE WE GOT HOME ONE COUCH WAS DAMAGE UNDER A PILLOW WE TOOK IT BACK AND HAD IT REPAIR. MY DAUGHTER AND I SPLIT THIS FURNITURE BETWEEN OUR TWO HOMES ON SAME PROPERTY. THEN ONE NIGHT MY HUSBAND NOTICE ONE OF OUR COUCHES THE SEAMS WERE COMING APART. THEN THE OTHER WAS THE SAME. NOT SAYING MUCH I FINALLY ASK MY DAUGHTER ABOUT HERS AND SAID SHE WASN'T HAPPY WITH HERS. SO I CALLED KINDERS AND I PAID $50.00 FOR THEM TO COME OUT AND... read full review »
Maytag Dependability Pluss
Maytag has come out several times to replace an auto damper 6-8 times in my New refrigerator bought in 2006 and now refuse to fix it any further. They say noise is not a reason to fix it as the unit as still works, yet they fixed it in the past.
Maytag extended warranty is not worth the money or the paper it is printed on.
Even trying to work with the store, Maytag and contacting the BBB is still have to listen to this loud and noisy refrigerator.
I have three maytag appliances in my home and I will NEVER buy a MAYTAG appliance again.
So for all of you wanting to buy a Maytag product, DON'T as you will be sorry read full review »
baers furniture ft lauderdale
I bought Tommy Bahama living room furniture for $5000.00 in March 2008 with the assurance there were no feather products in it. Took delivery April 1 and it was full of feather. Kathy Baer refused to accept a return. Kathy Baer said "you didn't stipulate no feather on your receipt". Finally she agreed to reorder new, and gave me an invoice for the order. It has been 5 months now. Kathy Baer and Ira Baer both refused to return my calls. Finally the office person said she'd see about it. This week they called me the order wa... read full review »
KitchenAid/Whirlpool Dishwasher
I have had this dishwasher for slightly over a year. The latch started popping open intermittently a few months ago. I was told by the authorized warranty repair company that there is a re-designed strike and door latch available. Obviously the design of the original latch has been recognized by Whirlpool as being inadequate.
In an instance like this, if a company values its reputation, I would expect them to stand behind their product and install the replacement latch at no cost to the customer.
Whirlpool refused to accept any... read full review »
Charter Cable Company Roswell GA
My Neighbors and I have had a cable left unburied for overa year acroos our driveways, the company will not responed or do anything about it this cable carries power the city of Roswell will not get involved even through it lays on there road. read full review »
M&M Properties
Made a complaint about my refrigerator, because it was not operating properly it was cutting off fo rlong periods of time and my food would get room temp. Landlord delivered what I thought was going to be a new refigerator, but was garbage. The refrigerator that was delivered was nasty and dirty, it had bugs in it and smelled of mold. They said I should clean it and i would have to make another repair report for anyone to do anything about it. read full review »
Whirpool Service Contract
Back in March I submitted a duplicate payment for my appliances $142.63. I contacted the above number and they stated it would be refunded in 4 to 6 weeks. She acknowledged seeing two payments thru different reference numbers being billed and paid to their Company. I called again in May and now told it had to be submitted in writing the request for doing a duplicate payment on my appliances. I asked for a supervisor who told me this was the procedure and I explained why didn't the lady in March 2008 tell me this and I would have done it... read full review »
Complete Home Repair
Contracted company to level mobile home and clean and coat roof with elastomer. First day of work Fred showed up by himself because employees had stayed at bar too late night before. Work completed next day. Received receipt showing work guaranteed 3 years. Work on roof being done, returned from town and crew had left with job unfinished by 1:30 in the afternoon. Fred assured me they would complete job next day. He was to receive pay for job from neighbor and leave receipt. Upon finish he told neighbor that i had already received receipt with... read full review »
Lowes Shed Installation Easton, Columbus, Ohio
I purchased a shed to be installed by Lowes contractors on 8/10/07, Total price $1806.21. After installation the floor was weak and now the shed has shifted and the door is hard to open without lefting it up.
I have called Lowes, went to Lowes, my son has gone there on a daily basis trying to get this resolved. I talk to Mr. Jim Konkel at Lowes Easton and he promise me he would get this matter taken care of.
Someone came to my house (didn't call) to look at the shed. They told me to take everything out of the shed and they... read full review »
Manitowoc Public Utilities
I received a bill from MPU in August 2008 saying that they haven't received a payment from me since June of 08. I called them and said that I just paid for my most recent bill at the end of July. The person that answered the phone transfered me to someone else that had more authority and this lady told me that their records show that the last time i paid was in June and if i don't have a receipt there is nothing that they can do to help me. I would have to pay for it again even if i had already paid for it because i don't have a... read full review »
Kenmore "Elite" Range Mod# 790-7946
I purchased a Duel Fuel Range (plus a refrigerator) less than a year ago. Not only did it smear horribly no matter what I used but paint started coming off especially around one burner, getting bigger and bigger, literally to the metal, everytime I wiped. Scratches, paint washing off from around burners, never looking clean. I was surprised to find that it was paint and not a porcelain surface. Visited my local store but no good suggestions.
I finally called for a technician to come out. He poured glasstop cleaner which is like a liquid car... read full review »
Linens & things
This store is closing and I purchased a 3 pc rug set for $103.00. I tried to make an exchange for a different color but was told no returns or exchanges. I asked if I can exchange it at another store and was told "I only work her, I don't make the rules". She then told me again, no returns or exchanges. I am now stuck with a $103.00 bill for a product I can't use. I am very upset that I was not allowed to exchange at another store.
D read full review »
nicor gas
Around the end of july, i had filed a complaint with BBB about nicor gas because I paid a huge gas bill last nov.to get our gas back on.Hoping to get back on track with our bills, nicor had never sent us a gas bill after we paid in full. We had called numerous times wanting to know where our bills are because we didnt want want to get behind again.We finally get one in April . Here we are back with another high bill.Finally after turning them into the BBB, we get a payment plan. They said dend $200.76 and pay $150.57 plus current bill and I... read full review »
GE Profile Washer - Top Loading
The top glass of a GE Profile Washer inexplicably shattered on its own while the washer was not operating. It was clearly due to the fact that the glass was defective. Yet GE refuses to replace it. Anyone who had the glass of their GE appliance shattered please contact me. Something must be done about such arrogance and irresponsible conduct on the part of such a major company who refuses to be accountable for their defective products. Please email me at: [email protected] read full review »
Hank's Furniture
Hank's furniture is by far and without a doubt the biggest ripoff I've ever experienced. My wife and I recently purchased a couch and love seat for just over $1, 800. From the day it was delivered we noticed problems with the fabric. It was wearing down and not holding up. We called the store and were told to give it more time. The problem got worse and we were given the run around only to find out after about 3 months that they were unwilling to remedy the situation. They were extremely rude and hateful. This includes the store... read full review »
Raison Armor Homes
Raison Engineers & Builders is bulling a society in indirapuram 'Raison Armor Homes'. The builder has asked the flat allottees to pay Rs 75 per sq. ft of super area for External Electrification Charges at the time of possession. This rate is very high.
Ashiana builder (just opposite to this society) is charging Rs 25 per sq. ft in their project opposite Rasion Armor Homes in Indirapuram. Another builder Rishabh is also charging Rs 25 per sq. ft. for EEC (again close to this society).
Such builders should be penalized by the regulatory bodies for not being transparent in charges at the time of flat booking. read full review »
ponds by paul
paul fick came out to dig me a pond and has left me with my yard tore up and not finished he promised to come back after i paid him in full and its been over three months and he wont return any calls, he and his so called partner dan sontag (who owns am pm container service) are partners in this fraud business they claim to have im letting everyone know be carefull with this dishonest dealing person you can email me and i can give you full details on my encounter with ponds by paul read full review »
Insiders Betting Digest
I do not wish to receive this type of mail. I also received a magazine from BetUs.com, but they have a phone number to call to be removed from their mailing list. (Which hasn't worked so far - I've called twice.) The Insiders Betting digest has no phone number, no mailing address, and their website has no contact information. Their postal permit is Waseca. MN Permit #151.
I hope you can stop them from mailing to persons who are offended by this type of material.
Thanks,
Kay Cummings
Shell, Wyoming read full review »
Sears/ Kenmore Elite Trio
Kenmore Elite Trio 795.7756, 57
US
The Kenmore Elite Trio Refrigerator is a terrible product! I have had mine 1 year and 3 months and it has been nothing but trouble. I had either 4 or 5 service calls in the first year. The most serious ones involved the icemaker fan. A service call means getting off of work and being by the telephone from 8 am to 5 pm waiting for a call from the service person. So that was 4 or 5 days off work. Having this refrigerator is like having a sick child. You will miss a lot of work. If you make the mistake of... read full review »
cover for outdoor furniture
I ordered a 48-inch table with high back chairs cover for a 44-inch with high back chairs on July 9, 2008 for a condo we own in St. Louis, MO which we only visit a few times a year. On my recent visit (8/18) I tried the cover and it did not fit. Upon return to Houston, I phoned customer service and spoke to a person working the phones and her supervisor. They both advised me that since the 30 days has elapsed (no where on my order form that I printed out off the internet does it tell you about the 30 days), the only thing they could do i... read full review »
Sears / Elite Refrigerator
My husband and I bought all new Sears Elite appliances in February, 2008. Our refrigerator has not worked since we have had it. We have had three service calls on it and it has been repaired three times since and is still not working properly. The freezer temperature keeps rising so it is not freezing our food. The refrigerator is up to 54 degrees and we have had to use our neighbors refrigerator plus throw out hundreds of dollars in meat, dairy products, breads and vegetables which Sears will not reimburse us for. They refuse to replace thi... read full review »
Great Universal
A customer of mine ordered a tumble dryer and matching washing machine, to go with the previously ordered fridge freezer. A total CASH SALE of over £1050. About 11 months after the dryer developed a minor fault and I asked for a repair under the manufacturer warranty (Hotpoint). I was told after a follow up call for not answering my original call that the appliance would have to be returned and a replacement sent. I thought this was odd for such a minor fault but did it anyway. The damaged item was collected and a few days later the... read full review »
Buildtech Engineers
I paid the initial amount of Rs 258000. However the builder was reluctant to make the agreement hence i decided to withdraw my money. The builder is not ready to return the money. I gave the request for cancellation in may 2008. read full review »
Secretary of Compaintant
Andre de Goede flew back from JHB Friday night on the SAA flight that landed in PE 21h30. There was NO air-conditioner and NO hot water facilities/was not 'functioning'. A cold meal was served so there was no need for heating. Its a VERY worrying factor, because one tends to wonder what the state of the rest of the aircraft is in?!
Small things matter! read full review »
Madison Security Group, Inc.
Front, the begnning of my employment and They started to pick on me, about what I carry ( Backpack), of Tv Series, ( Power Ranger), not only that, but also, If I was or am wearing the belief of the show, that I written in this page. Not, only of the problem, with the company. I being (2) company, that, they are not paying the right wages, and the hour, you should get. In, other fact is that, one worker, that is a bigger lair. Her name is Ms. Carmen Rivera, the schedule and it's the rude person, that she tell you a different story. Not... read full review »
JA802D1 ELECTRIC GRILL
Ireceived the Electric Grill and the 1st. time I used it (Today to make Sunday Dinner) It quit working about 1/2 way through cooking time! I had to finish cooking the meat in a different method. I am VERY upset about this, and would like to have my money refunded PLUS the postage & handling I paid to have you send it to me! This was very embrassing, as I had dinner guests who witnessed the whole thing!
Thank you kindly & I am sure as a long time customer since 1959, that you will resolve this issue for me!
The... read full review »
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