CATEGORY: Home & Garden
Mace Bros
I recently received a recliner from Mace Bros and even though everything has finally worked out, I thought the whole manner of their customer service was terrible. Back in January, I ordered a particular recliner made by best which the store didn't have in stock. I finally received it on 4/26/08. I didn't understand why I was waiting so long but according to the store, this manufacturer has a set minimum number of orders that have to be processed before the orders are shipped out to the store because of the gas prices.
So after... read full review »
Kentucky Fried Chicken (KFC)
I have ordered yesterday 01.06.08 for Pizza Hut and KFC in toll free # 600569999 and I want it to be deliver today 02.02.08, 11:30 am as we have office function at around 12:00 PM. Pizza hut came but KFC not, the bad part of that is I was trying to call them from the time the food was to be delivered till now but I haven't got an answer from them. But the last minute I called around 5:10 PM, some one answer and transfer me to the manager, the manager told that "sorry ma'am we forgot your order".
I don't want thi... read full review »
Hill International
THOMAS LYLE WOODWORTH was the commander of the 425 INF in IRAQ 2004. He had my son MARC P JONES arrested with no charge and later had my son maimed by his command. Mr WOODWORTH Later relived of his command for bigotry and troop abuse. My son is still maimed to this day because of this cruel bigot. Why is such a well known company employing a racist, KKK, hate mongering person like Mr WOODWORTH. That company must also be in lock step with his beliefs. AVOID THIS COMPANY LIKE THE PLAGUE. ONLY BIGOTS ARE THERE!
Hill International... read full review »
Rock Solid Kitchens
Oh my god i just wish i had never come across this company!!! Just as jean and reba have explained i also am living with the kitchen from hell!!! I have tried to call but had the phone put down on me after being on hold. Then was given the wrong email address, so i went on line to get the correct address and came upon this sight oh how i wish i had of seen this 8 weeks ago before i parted with my money! By the way we were bullied by the fitter who refused to leave at 9.30pm Saturday night of the bank holiday weekend just gone without payment... read full review »
Bism SuperMarket / LG
I purchased a LG refrigerator from Bismi Supermarket, Kaloor, Ernakulam, Kerala (Bill No. 244GM dated 23-05-2005)After one year there was developing rust near the handle of the door. My wife noticed but she has no idea about the warranty of the fridge. I am working gulf. last month when I went to home on vacation, the defect was noticed and inquired about it. My wife told she contacted the service center two months back and understood that warranty period is over and though this defect noticed earlier after one year, but she had no idea of warranty. Service section wants Rs1700/= for repainting of the door alone. read full review »
Decorating Etc, Inc
I ordered lighting in Oct 2007 and have not received my order to date but my credit card has been charged. I have called and emailed numerous times only to be given an excuse as to why I have not received my ordered...they have now stopped answering the phone...it goes to voice mail and even if you leave a message they do not return your calls. read full review »
sears Arrow shed
Buoght A Arrow 10x12 shed from sears 1.5 years ago. Last winter the roof collapsed in. Emailed customer service Then had to file with the bbb. They then told me it was A Act of God . Link to youtube http://youtube.com/watch?v=PuHB19GhbmI Sears and Arrow both Suck. read full review »
Ronco Acquisition Corporation/Showtime Rotissary
After three months of waiting for items ordered and getting different stories on items each time called, finally cancelled order, now am getting run around on when will get refund read full review »
Pellet stove
I had bought a Super 240 pellet stove. Had nothing but problems with it. First of all, no one answers the phone when you call customer support. You have to leave a message and wait for someone to call you back. When you do get someone they are very rude and short with thier answers. Anyway, after a number of calls I finally had it, not one suggestion they gave me worked. The stove still has multiple problems. So I sent them an e-mail telling them my disapproval of them and that after just one winter I was taking my $1, 500 stove to the dump... read full review »
serta
my serta pillowtop matress is almost 5 years old. it is a queen size with only 1 person sleeping on it. it is turned frequently, but it is sagging, it has no support and the springs are creating pressure points on my body. I have contacted the store of purchase and they have contacted the company representative. it has been over 7 weeks, I have called the store several times, and I am told the representative will be in the area soon. but I have yet to receive a call. I am very frustrated. read full review »
Canadian Tire Play Center
We bought a Bayside Play center at Canadian Tire. He had to wait at the store for over half an hour before anyone could locate this product. When the stock boy brought out the product my husband told him it did not look like the right one. The stock boy assured him that it was the right one and he had double checked the item numbers.
My husband proceeded to pay $1, 199 for the product and drove it home.
As we looked at the boxes, we discovered that we were given boxes from two different play centers that did not match, and neither one wa... read full review »
Bed
Purchase queen side bed on the 23 of may 2008 was told the pick up on wed 26 between 12-8 went to the store no pick was told to come back friday, may 30 2008 came back ral missing don't know when they will be in .. when to customer service waith for hour sales manger never came... request a refund told me 14 day... worst experience I ever had... please refund my money... vocher 1157910 read full review »
M-tech developers
I have booked a plot with Mtech city lucknow in 2007. Mtech has not provided any information regarding the status .When contacted they only repeat that certain DPR is suposed to be taken care of . Would someone suggest what to do? would they b able to genuinely get clearance frm UP govt. or shud i pull back my money. and if i do, would they return it back without hassle? If anyone has a experience or suggestion please advise read full review »
Art Van Furniture
We purchased a King size King Coil mattress from Art Van furniture in Michigan. Our salesperson told us Art Van owned the King Coil factory and if anything were to happen to the mattress it could be replaced. Soon after we started sleeping on the mattress, it started "caving" in. We called and Art Van sent out a guy with a measuring stick to assess the dent. He told us that we would never get the mattress replaced because the dent had to be a certain #of inches- the pillow top would always mask the actual condition of the mattress. You... read full review »
Carlton Pools
Carlton Pools in PA built our pool 3.5 uyears ago. The tiles on the Hot tub are falling off. Of course the warranity was for three years, and our pool has been running for 3.5 years. What a scam.
We are not rich people, and this pool was a major investiment for us We thought we picked a good company. Think twice before you pick Carlton. If thing are going wrong in this short of time, what will our pool be like in ten years when we will just be paying off the pool loan. I AM VERY UNHAPPY read full review »
Americast
Bought this sink 9 years ago and it started rusting after five years. It has now rusted completely out around the edges and is started to rust on the double sink tub part now.
Totally disgusted. Had a licensed plumber install the sink, so it was not done by a fly by night contractor. read full review »
Latman's Bad Boy Furniture store
ordered a 6 piece sectional on april 3rd 2008 - $1700.00
Delivered on May 2nd, 2008.
Only 5 pieces showed up.
3 out of the 5 pieces were damaged.
Called customer service, yelled at etc. "There is no way the furniture is damaged! We dont check our furniture before delivery, so there is no way its damaged!"
After being on the phone for an hour or more, they set up a time for someone to come and look at the furniture, to decide if its damaged! 2 weeks later, meanwhile its sitting in my house waiting!
The guy gets to my... read full review »
Empire Today - Blinds
5 blinds were installed in kitchen for $1000+. We expected competent installation, but it was even close.Valances were installed w/ a haphazard combination of screws & Velcro squares.Screws are not strong enough to hold blinds. Squares of Velcro to hold up heavy pieces of wood?Carpentry work on installations are substandard.Days after the install, a valance crashed down.Shoddy installation resulted in a dangerous situation, we have a small child.The 2nd time installer came to fix a missing valance, it got worse.The 1st time I pulled the... read full review »
Iannella Tree Service
I am a senior citizen of limited income and paid Iannella Tree Service over $400.00 for work that they did not do.
I called and called and they will not honor their agreement read full review »
Argo
Purchased bed from argos for £179.00 in october 2007 paid additional £24.99 for extra 3 years insurance then in early march (6th or 7th) the top of the bed went through the base, it was then collected on the 14th march and a replacement one was left.then blow and behold no more than two weeks later it was same old problem top through base. Told by argos to find different bed that was in stock, did this and they gave me thumbs up. Nearly four weeks later and after many calls i was informed that they where waiting solely for date to... read full review »
VIRTUSA
Hi this is madhava,
i did not get any mails from hsbc(using my credit card amounts and billing dates and etc...)
pls send every bill date to my mail id:
Thanks & Regards,
Madhava Rao Nagineni read full review »
Sears One Source
Sears, Middletown, NJ affiliate SearsOneSource intervened when defective dishwasher needed repairs costing over $500. OneSource acknowledged problem and promised to refund $179.76 (towards labor and parts) but failed to credit my Amex account. I was forced to have Amex dispute the charge.
I will NEVER shop for appliances or any other big ticket item again at Sears. The way America shops? I don't think so. read full review »
safety bath grip
I orded and paid for 2 safety bath grips but I only received 1
confirmation # 132661 read full review »
Cub shitdeck
After thorough research (or so I thought) I decided to purchase the Cub Cadet GT1554 "garden tractor" for $3, 100. The first summer: Believing I could simply mow grass with the piece of junk was my first downfall...The deck would hold more grass than a grass bagger will...and "no", the grass wasn't wet or extraordinarily tall...guess what happens next...the deck belt broke...well, it IS only $32 to replace...luckily it was under warranty...but wait! What was that the repair man said when I brought it in? "Did I... read full review »
Samsung french door refrigerator
I bought a samsung french door refrigerator 6 months ago and the deli door just came off. It has a cheap plastic nob that is pencil size and 1/4 of an inch. It came right off now the lid to the deli door won't stay on. I bought the extended warrenty and the appliance is only 6 months old and now I have to buy a new door because samsung will not stand by their products. The door is so cheap, we didn't even touch it, to open the tray you grap the tray not the door so I have no idea why it broke and now I have to pay. I will never buy another samsung product again. read full review »
Sears Riding Lawn Mower
On Saturday morning 22 March 2008 I went to our local Sears Dealer to purchase a riding lawnmower that was advertised on sale for the amount of $999.99. Upon arrival I told the manager of the store that I wanted to purchase the mower that was priced $999.99. He then proceeded to tell me that another mower was on sale and would be a better deal for me. He showed me the mower that was priced $1099.99, he also pointed out that it had more horse power.
He told me that I was getting the upgraded mower for the same price since I would receive... read full review »
Bray & Scarff
On April 16th, parts were ordered by the repairman to repair a seal around our GE refrigerator. By May 28th, we still had not heard from the Service Department when our repair would be completed.
This only compounds the problem with Bray and Scarff. When they delivered the refrigerator, it was the wrong model. When I contacted the salesman at the Hunt Valley store, he offered $50 off the incorrect refrigerator, and then promptly told me that I am costing him money.
Never again will I buy appliances from Bray and Scarff. read full review »
llsuperstore liquidation
Jared Berry is a crook!! Him and his family will cross any line necessary to get a sale. They'll go to any means necessary to get a sale even if they have to lie. Once they get your money, good luck receiving your purchase on time, or at all. You'll have a difficult time getting through to them, and once you do, anyone who answers is all of a sudden clueless, and can't help you at all. LL superstore Temecula is a shady business, so do yourself a favor and buy at Costco, or Target. I thought Jeromes, and Mor was bad, but... read full review »
D & S Giftware
I ordered items from said company on 01/04/2007. My card was charged, payment was made but no items were sent.It is now may 2008 and i am still waiting. I have e-mailed, phoned and writtten to the cmpany but have heard nothing. This company should be investigated and prosecuted for ripping off customers. read full review »
Jackson & Perkins
I placed an order with this company on 5/11/08 for a weeping rose tree for my yard. I paid extra for 2 day express shipping and received a confirmation stating that the arrival date for this product would be 5/21/08, arrival date, not estimated arrival date! I called J&P on the evening of 5/21/08 when I hadn't received the order and was told that because the company had been bought by another company that there was a delay and that my order wouldn't be shipped until the following week. I asked repeatedly for a supervisor and wa... read full review »
Kanes Furniture
Sealy PP Mattress has over 1" recess in body and approx.2" deep circle approx. 10" round in center. Three yrs. into 10 yr. warranty. Kanes sent rep, called back to let us know it is within specs and nothing they can/will do. They do NOT back up their products and will do everything they can to blame it on their supplier. Obviously long standing policy. Do NOT buy from Kanes if you expect quality or service after sale. read full review »
Strickland Roofing
One year ago, they were paid $3500 to put a flat roof on my garage. The roof did not leak before they did any work. They came back several times and could never stop the leaks. I had to pay another roofer $1000 to patch their mistakes and I will still need to re-roof the entire roof again. Once confronted with their mistakes, they admitted them and then became hostile. read full review »
Horizon Builders and Development
General contractor provided non egress window for the bedroom, caused structural damage removing subfloor, plastered phone box with stucco, damaged phone line and cut off access to service the phone, did not provide wood stairs as per contract, hired unprofessional handymen instead of specialists, did substandard work, took money up front, did not do proper repairs, abandoned job, did not refund the money. read full review »
American Signature/bedroom furniture
I had a WONDERFUL buying experience with American SIgnature in Lithonia, Georgia. I was more than a little apprehensive after reading all of the comments in the Complaints Board, and I almost didn't make this purhcase because of the comments. I vowed that whatever my experience turned out to be, I would leave a comment here.
I couldn't be more pleased with the bedroom set. We had 2 delivery dates, because the chest of drawers was out of stock. The dates that the furniture was promised were the actual delivery dates, and we had no... read full review »
Ultrex & Ultrex II Cookware
I have been trying to find out how to get my Ultrex cookware replaced which I too purchased from HSN, but after reading all of the other complaints posted at this site, I guess it's a lost cause. I too agree that a class action suit such be placed against those who falsely promised that these pots and pans were warrantied for 55-75 years. read full review »
Premier Steel & Giveaway Buildings
After receiving my approval of the specs and terms, plus the requested down payment, the building plans (without my knowledge) were not submitted for fabrication, and 10 weeks later when I inquired about a delivery date, I was told they had not even started and the prices had gone up 5%. Giveaway Buildings who sold the product and Premier Steel who provides the building are both fully aware and non responsive. read full review »
Champion Systems
Champion Systems of San Jose, California prewired my house for an alarm system while the walls were open during a remodel. I paid up front for labor of four hours, even though John the owner was at my house for less than three. (I unexpectedly showed up at the house and saw him drive away after a little over two hours.) I didn't complain, just figured that things went easier than expected. As long as it was done correctly, I would let it go.
Champion was to perform the installation of the actual alarm when the house is finished... read full review »
Home Creations
We bought our Platinium Collection home in 02/2007... we could go on forever about what has gone wrong since... here are some of the highlights. The home was incomplete on day of closing (try moving in around painters, tile people, cleaning lady etc.) Our original punch list never completed it was carried over to the 60 day which is still incomplete 1 year 3 months later. We have had problems that include drainage issues (there is a mosquito infested swamp in our backyard) dead sod laid on property (builders response to complaint 'It... read full review »
Archie B Carter
Archie B Carter was contracted to complete requested masonry work on our home. He was proved two of three draws up front ($4700.00) to help with what he said were his costs to repair his equipment for the work we were having done. After he received the money Mr Carter informed us that he had several other jobs that he had to complete but it would detour him from ours. He started the work on our home, got about less than and 1/8 of the work done on our home and we haven't seen him since. After numerous calls to Mr Carter he stated he... read full review »
Nanaimo
I was given a quote on building material (a lift of framing boards) and promised a delivery date, then the price was changed by .58 a board and the promised delivery would be delayed by two weeks which would cause all other trades to be delayed as well resulting in a great deal of expense. When I questioned the changes the employee basically told me I was lying and that there were no changes. When I called the manager of the store he told me there was nothing he could do to help me. I would recommend to anyone doing building of any kind to... read full review »
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