To, Manager (Service & Maintenance) KENT RO SYSTEMS LTD. NOIDA (U.P.) Sub. Badly disappointed with after sale services. Ref. KENT ULTRA Machine No. KR70803562 (Printed on the Box) Dear Sir, I have purchased an UV water purifier from local market on Jan. 2008 and get installed it. This product was sold by a local vender MANIK BROTHERS, Station Road, BANDA (U.P.). The installation charges were asked from me Rs. 250/-, but after making discussions I paid Rs. 100/- for making 2 holes in the wall and fitting a socket to my... read full review »

I am a furniture and bedding customer service representative for Macy's. All of the complaints I see here do have some basis. First, the stainsafe/worry-no-more is basically insurance. It is not a warranty. Insurance is something that covers you in case of accidents not from normal wear and tear type issues. Second, the technicians that Macy's sends to your home are subcontractors, THEY ARE NOT EMPLOYED BY MACY'S!! They don't care what happens to your furniture. All they are there to do is make a report and give the... read full review »

4945 Monument Road Philadelphia, PA 19131 215-620-7971 (cell) March 19, 2008 Sam Kirchner Director, Extended Service Plans MAYTAG Program Ams (Accent) 400 Missouri Avenue, Suite 107 Jeffersonville, IN 47130 Model # WW27430B Serial # 13285911UH Certificate # AM0098356487 Customer # 02270306693480042 Dear Director: I placed a call to Maytag Dependability Plus on Monday, December 17, 2007, to have my Jenn Air convect double wall ovens serviced. A customer service rep provided me with a... read full review »

We had received mail. In our mail there was an Advertisement from K-mart Stores. The advertisement stated that they had 50 Gladiolla Bulbs on sale for $5.99. This adversisement ran for a week. The advertisement stated March 23, 2008 to March 29, 2008. We went to two K-mart stores. The first K-mart store was located at: 5400 South and 3850 West Kearns, Utah 84118. This store did not have any gladdiola bulbs at all. In addition this store was filthy and very dirty. We decided to go to another K-mart store located on 3900 South and Redwood Road... read full review »

Complaint: La-z-boy Inc. Regarding power recliners - Purchased 8-5-2008-Warranty deception. This recliner has been repaired so many times I cannot count. 1. Day recliner delivered it had to have the left side replaced, and I complained that recliner going back there was a clunk. I was told it needed a period of adjustment. I later found that the bracket on the right side was not on the track, I also said the chair was not level and tilting to the right side. I was told it was the way I was sitting. Later repair man found a bracket... read full review »

Rainsoft of Birmingham called us about testing our water and the very first night they tested the water coming out of the kitchen faucet, then they tested the water coming through the "mini" Rainsoft filtration unit and told us how great our water is going to be. Less soap, no scrubbing, soft and clean water. The water did not get soft, the water is terrible. I turned the water on many times and it is orange and muddy and mirky. Also, it would take care of the sediment in our water and our whole-house sediment filter wa... read full review »

I placed an order on January 21st. The order hit my credit card the next day. After numerous quoted delivery dates I received 1 piece of the two. They owe me a $3, 000+ line item - now they do not answer their phone and a get an e-mail saying they will refund my money but I have not seen it. read full review »

On the 31st of March, 2005, I purchased a'Kenstar Dishwasher' after much cajoling and flattering by the said company.I started using it and it worked satisfactotily for the first few months.Then it broke down, when I complained Mr. Nagraj and Mr Mastan representing the company came immediately and got the repairs done.Within a month again the dishwasher gave way again.Again it was repaired and I was told it will work perfectly hereon. But again afterwards it gave way completely. Iam sorry to mention here their... read full review »

I brought furniture from them couch, chairs and within 2 months of purchasing the items couch is broken at the bottom and the chairs are coming apart. i called them to tell them what was going on and they were rude. so i went to the store to demand new furniture(replace) and let's move forward the owner a woman named momo was very rude, not nice and refused to do anything so now i have junk furniture and they have all my money selling junk to other customers everyday, ripping people and refuse to take responsibility for their product... read full review »

I bought this ice cream maker and the freezer bowls were damaged. I have tried to get replacement bowls but no one knows where I can get them. The model # is 14007. It has two freezer bowls. It is made by Innova, Inc. read full review »

We signed a contract for the sum of $154, 000 to build a foundation and erect a "pre-fabbed" steel building, to be located on 3733 E. Pikes Peak Ave. Colorado Springs, Co. Construction begun around September 2007. The land was already bought and paid for several years prior, and so was the pre-fabbed building. As of 1/3/08, we had paid Bob Pollard (Contractor in charge of American General Constructions) $142, 417.20 In mid-February 2008, we received the first of 4 Liens on our property, from contractors and sub-contractor... read full review »

I am having my own HORRIBLE experience with Leon's Scarborough (Toronto). I ordered a sofabed and loveseat and everything came on the proper date. Problem: The 3 cushions on the sofa bed in the showroom were all attached to one another which was a good thing, BUT the sofa bed that arrived here came with 3 individual cushions... which slide off the couch every single time one sits on it!!! You get comfy... and the cushion starts to slide. You get up... the cushions slide off. Pathetic!!! I want what was shown to me in the showroom! I call... read full review »

Kennons fixed leaks in my roof in november and with the first rains of the season in march my roof still had leaks. Kennons gave me a one year warranty against leaks. I called them on March 7th 2008 to have them fix my leaks under the warranty, I was told they would be out to take care of the problem before the next rain, well it has rained several times since then, I started calling them back around March 17th and so far all they say is someone will call or come by my house, I have called five times and they have yet to have someone take the... read full review »

Under contract with AllBrand Windows dated October 25, 2007, Polybau vinyl frame windows were installed November 19, 2007. The job consisted of nine units connected in various combinations for three windows. One window was configured incorrectly. That window displayed several problems. The most obvious was the top of the right hand side bottom sash was about an inch above the left side. All windows required considerable force for installation. All windows are out of square as a result of warping the frame at installation. The frames are too... read full review »

Majic windows is a horrible company. Hard work means nothing to them. The General Manager and just about anyone else in the company of authority are all family hire on's-inlaws of Rod Rue the owner who married a bulldyke who left him with the intent on taking him to the cleaners. He only keeps them on so he will not have to give them a real wage and so he can keep the woman happy. The GM instructs workers to lie, promotes only his party buddies and friends and treats everyone else like dirt. Rod Rue is a good man but is married on family... read full review »

I Have been promissed by comany dealer for servicing on every six month regular for one year when I purchased water filter of Eueka Aqua Sure since Dec.2007 but till today I could not get any service from the comapny side. My water filter is not purifing water. I am very disturbe what should I do. Because I am residing at Karawal Nagar (Trans Yamuna) Delhi-94. The water of there is very harmful. Please Help me. Lalit 9911026220 read full review »

compre mercancia el 19 de marzo de 2008. el 21 de marzo salio en especial. fui a la tienda a reclamar un refund y no me dieron porque fui el 26 de marzo. la gerente de nombre Maricarmen Rodriguez me indico que los 7 dias comenzaban desde el dia de la compra, sin embargo bajo las leyes de PR un dia se compone de 24 horas, por lo tanto se vencia el 26 de marzo. la Gerente fue muy grosera. el # de recibo es el 093HQE2JCE2WK2. EL # DE MERCANCIA ES 07200010510. GRACIAS. read full review »

Case 1: I took my vacuum cleaner to my local retravision store for repairs, it was purchased there 4 or 5 years ago by my grandmother, she passed away in 2006 I received the vacuum cleaner along with some furniture as part of my inheritance, I didn't have the sales receipt but like all sales it would have been in their computer, the vacuum had a sticker on saying 5 years warranty as far as I could see it was still in warranty, the store denied selling the vacuum even though I know it was them as they are our only appliances store for... read full review »

We signed a contract to build our pool in October and should be finished in six weeks. Well it was March 15 months later and we finally had to pay other contractors to finish our pool. It has leaked every since being built. We paid $5000.00 for a waterfall that had to be to be demolished and rebuilt because of poor construction and leaks. Had to drain and acid wash and refill the pool. The spa doesn't work. The turbo cell doesn't work. We are in the process of suing them currently for damages to our driveway and for all repairs to... read full review »

Talk about a screwed up company; Amercan furniture Warehouse is a disorganized and dishonest company. I purchased living room and dining room furniture back in 12/07, I recievied the living room set promply as well as the chairs for the dining room set and understood that the dining table would not be delivered till mid march 08. Well it didnt arive, I called AFW and they commented that the shipment was delayed till mid April GREAT! What a Joke! I Recieved a call from the original salesman 3/24 telling me that the table was In stock but my... read full review »

Purchased a Kohler toilet and sink last year. The toilet is K-4609-AA, 1.6 GPL. From the beginning every approximately two weeks to a month, when we flushed, the commode would not empty. We have had plumbers out a number of times and they replaced all the flushing mechanisms and rotor routed everything. When the commode backs up, everything else drains. The last two plumbers told me the problem was in the unit itself. The last one had 25 years experience and stated that he has seen this type problem with some kohler toilets before. read full review »

This contractor attempts to go outside your written contract for more pay with "add ons" not contained within your contract. These "add ons" include: changing the labor rate, adding an additional $150 for the first man hour onsite, additional billing for travel time to procure supplies and materials purchased (when they were provided), travel time for two workers at $75/hour to and from a warehouse that doesn't exist! The invoices are repeatedly doctored, and Michael McVale posted libelous notices at the worksite stating he had not been paid, when he had more than 30 days before! read full review »

This company should not be allowed to be in business. Besides his poor quality and numerous promised deliveries this owner is the most verbally abusive person we have ever done business with. He is all full of promises of owning his own work rooms and praises of perfection but once he gets your money and starts making numerous mistakes he is ready to throw you away. Has becomes a totally out of control person when he is told he did something wrong always blaming that he has headaches. He did four rooms at the same time in our house and he had... read full review »

We bought 8 wooden chairs, 4 tables, a sofa, loveseat and chair from this company in 2004. The salesman enticed us with a warranty that supposedly would cover repair or replacement on any of these goods and was good till 2009. As he explained, it didn't matter what happened to the furniture - if we spilled something on it, cushions got flat, the frame broke because the kids were playing, cat peed or scratched it up...dog chewed up the pillow. We took the warranty. The chairs have been replaced 4 times already because the legs keep... read full review »

Vsc18 Elite Steam Cleaner All4Elements Steam Cleaners Plus A Division of All4Elements I purchased a steam cleaner from this company. When I went to use it, I found that an adapter was broken. I tried to call the company but could not get through. The answering machine stated to leave number and someone would get back to me. Left three messages and still no response. I tried calling the parent company and was put on hold and went back to first message and then back and forth and then a disconnect, It is obvious that this company is a sham. There contact e-mail get an error message when you try to send. read full review »

We bought a lift chair on march 4 th-07 and dec 30th 07 the remote started to smoke and sparked in my hand. My hubby called the next day to tell them it was broken.its been 3 months since it isn't fix yet. My hubby and son been calling and going to vern's few times a week nothing yet. They keep giving my hubby the run around. Its getting very old. Am disabled with a bad leg and it gets pressure wounds easy. Since i don't have my lift chair my pressure wounds are worst. I depend on my lift chair. I was using the reg recliner it... read full review »

Jarome bellach came out to my house and told us he would resolve the problems with my chairs by supplying us with matching pillows. He also came out to address the scratches on our coffee tables, the tables were delivered with existing scratches, everything has a lifetime warranty. He came out and cleaned the tables and suggested that if that was satisfactory for the time. He also represented a full warranty on the tables, the scratches appeared back a day later and we called and told them to replace the tables. read full review »

I am very frustrated by the way GE Electric labor policy/cost works. My GE microwave was not working. I called the number that was supplied and was told that a serviceman would be out in two days. I was told the service call/diagnostic test would cost $74.99. When I asked about labor cost, I was told that labor depended on the job. OK, sounds good. My window was from 1-5 pm. The serviceman arrived at 6:45 pm. ALMOST TWO HOURS LATE & COULD HAVE CARED LESS. He proceeded to tell me that the door hinge needed to be replaced {still not sure if... read full review »

I purchased a Whirlpool WTW5800 washer in October 2007. Then my issues started with A&E Service. A timeline ensues November 2007 – Washer leaks and gets worse as month goes on. December 8, 2007 – A&E technician comes out at about 11:30 (I was given 8 – 12 window). Mis-diagnosis of the issue results in the statement “do not fill past half full, Whirlpool has known problem with this washer”. Completes around 12:30 January, February, March 2008 – We take the technician at his word... read full review »

I built a house 4 years ago using my lowes card and amex with the Lowes/GE special 1 year no interest no payment GE was offering and on the final purchase of a washer and dryer with some cabinets was to come due on the day after thanksgiving day in 2003 .As always i called GE for a payoff because some one had split the account into 3 separate purchases causing it to be late from no fault of mine. Well the little indian fellow took my bank numbers 5 times and guess what he got it wrong. 1 month later i got a bill for interest and late fee to... read full review »

I have paid for a number of items ordered form this company already around October 2007. They have not delivered on one large roller shutter which is part of the order. They are now not answering their telephone or responding to faxes or sums queries, and give no reason for the non-delivery or else vague excuses going on for months now. read full review »

A salesman for this company came to our house Nov. 28, 2007 and talked to us about windows. After a display of the windows we foolishly signed a contract to have 3 windows replaced. He said they would be installed in 6 weeks. A man came out a week later & took measurements & that was the last we heard from the company until we finally called them on Jan. 23, 2008 to see what the problem was. We were told we weren't even on an install list & would have to start calling every Monday to see if we were on the list yet. We had also... read full review »

Need repair for my my Strat-o-Lounger recliner. read full review »

We bought a fridge and stove from this store and specifically ask if they had them in stock or if they would have to order them. They said they were both in stock and could be delivered the following week. The night before the delivery, we had a phone call from the store telling us, they can deliver the fridge but the freezer would be about 3 weeks. I was mad and ask how come they told us they were both in stock now they are not. They asked me who told me they were in stock. I said the older guy in the appliance section. Can miss him, big... read full review »

Worst experience ever. Purchased Palliser Horizons top of the line leather furniture from them. Furniture was several weeks late, delivery was a nightmare, and the chair had holes in the leather (from the factory) and they refuse to replace it. Leather Shoppes says Palliser will repair but not replace it. I paid top dollar for NEW furniture - not repaired furniture! This chair belongs in the factory seconds section - not new section! Way to stand behind your products!!! Wish I had just bought Natuzzi furniture instead. read full review »

Presidential Pools and Spas (Karl Keene) was contracted to install a pool at my home on Jul 07 it is now almost Apr 08 and I have a concrete hole in the ground. They started with a bang but after the concrete was poured and money was paid out, they have never came back to finish the job despite numerous phone calls and letters sent to their office. Their owner Karl Keene refuses to answer any phone calls. I would advise anyone in the Texas area to be aware of this company. If this company is hired to install a pool at your home read the... read full review »

Did you ever ask yourself, why did I purchase my furniture at Bellachs leather? Could it be because of the price, or the selection, or the reputation of the business or maybe a combination of all of those things. Bellachs has brought something unique to the bay area for decades. Jerome Bellach is the man who started what the leather furniture industry is all about. Do you think for one minute that Bellachs has been in business for all these years by being scam artists? If so you are not giving the thousands of satisfied Bellach... read full review »

Did you ever ask yourself, why did I purchase my furniture at Bellachs leather? Could it be because of the price, or the selection, or the reputation of the business or maybe a combination of all of those things. Bellachs has brought something unique to the bay area for decades. Jerome Bellach is the man who started what the leather furniture industry is all about. Do you think for one minute that Bellachs has been in business for all these years by being scam artists? If so you are not giving the thousands of satisfied Bellachs customer... read full review »

The drawstrings are weak, everytime that you go and tie them shut they break. The bags even seem weaker they split and tear down the side. I have bought this brand of bags for 10 years, but I am going to change to glad bags as bad as I hate to because I really liked these bags. read full review »