CATEGORY: Services
Verizon / International Long Distance Plan
When I ordered a new residential phone service with Verizon back in March 2007, I chose the "I don't wish to add a Verizon international calling plan" option. I was under the impression that no international phone calls can be made with this option.
That was a $412.49 mistake. A relative made international phone calls in May 2007 without my knowledge. Verizon is charging me $412.49 for 81 minutes of phone call to Taiwan. My beef is that when I chose the "I don't wish to add a Verizon international calling... read full review »
The Greatest Vitamin In The World
I responded to an e-mail about "The greatest Vitamin " and ordered the vitamins. I decided to become a sales person. Mike Ashbury called about a $1,600 program to get people to my website. He said there was a 60 day money back gurantee. I have to get my money back as my husband and I live on social security. I am 70 and he is 72. I have called them and wrote a letter on 12-29-06. They say I will get my refund but I never do. Its been 6 months or over now. I have not made one dime.
Thank you. Marion Thornton read full review »
Maine Center for Integrated Rehab
The complaint has been removed by the request of the author. read full review »
Woods Industries - Canada
I purchased a surge protector for my TV sets years ago, believing that their product has a lifetime warranty up to $10,000 - $25,000. Last week, due to the storm, my TV blew out & the surge protector even gave a burnt mark on the floor. I called the company on how to claim the warranty & they told me to sent the product for inspection. So, I sent it together with some pictures of my burnt floor & the TV sets. After a few days, they called me asking for the original receipt in order for the claim of the warranty. I explained that it... read full review »
BSNL Customer Support
Dear Concerned Officer,
There is nobody there to respond for our complaint for the past 20-30 days.
Our Telephone Number is 22976190 which is under BSNL - Centrex
Request you to kindly look into this issue immediately and resolve.
Regards,
BSNL Customer Support
Shantha Prakash
Manager - Systems. read full review »
Hutchison Essar India Ltd
I have no idea how much importance this site has or how I can be helped out but I have proper grievence against Hucthison Essar Telecommunication Ltd.
To start with, their executives called me up and told me the low call rates which never existed. I agreed to taking up the new connection with the slashed call rates and a Hutch executive was sent to my office to give me the SIM card. I deposited a sum of Rs500 to him as a Security Deposit.
I made a single call for 5 minutes from this new number and I felt that the call rates which were... read full review »
RIM Prepaid
I opted for 10 years validity for my prepaid mobile No 09313356691 on payment of 12 installment of Rs 79/- each we. f. Jun 06. I paid 13 installments regularly to RIM and they still say that i have only paid 6 installments so far. Since such transactions were made through their dealers on cash payment and I use to get SMSs confirming payment each time, it is difficult to produce any documentary evidence now. Hence RIM is not giving me the promised plan despite full payments and is fleecing customers. read full review »
AT&T DSL Equipment Rebate
AT&T High Speed DSL Equipment Rebate SCAM - Holland, Mich. Back in February 2007, I signed up for AT&T's High Speed DSL in answer to a promotion you were running. The deal was that you paid up front for the equipment and you would receive a rebate in the form of a $50 cash card or checking 10 to 12 weeks. You're supposed to be able to check the status of your rebate online. I mailed in the necessary rebate information immediately upon receipt of the equipment, Approx. Feb 21, 2007. On April 16th, 2007, I went to check the... read full review »
Voip.com - Internet Telephone
To whom it my concern
I was told by a comparison web sit that VIOP.COM was the best internet phone service provider with the best service and tech support. NOTHING COULD BE FURTHER FROM THE TRUTH!
When my phone router arrived I began the process of connecting it to my modem as per the instructions in the installation book. After trying every trouble shooting technique the book had to offer with no success, I came to the conclusion that I was going to have to reconfigure my DSL modem if this phone system was going to work. It turn... read full review »
Space2Let
I am yet another victim in the long list of those who have complained against Space2Let, now renamed as Internet World Wide. I had wanted to host my web site on their servers and opted for a package that include support for java 1.5, My SQL 5.0 (database) technologies.
My journey of troubles started after i made the payment on 2nd June. I had to call them again and again to just get the acknowledgment. Acknowledgment came but sans any details of how to proceed to upload my files. Again several calls later they managed to send upload... read full review »
Dot5 Hosting
I don't remember when I have come across a worse hosting company than this. The comical keystone cop routine I have been through with their support??? Function is one of the most amazing experiences I've even been through. So much so I could not help myself.
About three weeks ago I noticed a problem in that I could only transfer a single file per ftp login, getting a timeout after each one. In order to transfer more than one I had to log out, then back in again then another file and so on. I contacted their live support and so... read full review »
MTNL
Whenever I dial from my MTNL Mobile phone, most of the calls have to be redialed. Either the first call is disconnected automatically after 15 seconds or the other party cannot hear me so I have to disconnect the call and dial again. Believe me, all these calls are charged! read full review »
Airtel VPN
I am facing problem in VPN for the last one month. Link and data line not functioning well, because of this, my terminal starts stopping showing stock market rates and the connection gets disconnected.
Someone from higher authorities are requested to kindly look into the matter.
Regards
Rajneesh Garg read full review »
WebCountry.net
After dealing with the worst customer service ever, I finally decided to leave Webcountry.net after a few years. When I notified them that I would like to move my domain name and hosting, they decided to hold my website hostage for more than 6 months never wanting to release the authorization code to switch companies. They would not reply to my emails and since they do not have a competent support system, I was stuck trying to catch them on the phone like if it was the 1980s. Finally I decided to contact their main reseller for websites and... read full review »
YellowPages.com
YellowPages.com promised us Delle Electric, LLC a year ago that we would be receiving regular stats with our newly agreed-to contract. Not once in a year did we receive any stats. We were hassled by phone every two hours starting in middle May 2007 for the contract renewal. When I stated that we would not be renewing were then called every hour and a faxed form from Yellowpages.com to cancel the account never showed cancellation instructions but blocked out amounts for the yearly contract they were hoping to procure. I wrote CANCEL ACCOUNT... read full review »
Metro PCS
I used to have 2 metro pcs phones.
I called 2 weeks before my cycle ended, so it would give the Metro PCS people enough time to have the necessary 24 - 72 hours to update the info.
over 1000 hours have passed and they charged me for 2 phones.
Customer Service is a JOKE! You can NEVER get a helpful person. You always get a different answer every time you call back.
I am told that Metro PCS Customer Service is NOT permitted to call back customers, NOT permitted to give out contact information to corporate, NOT permitted... read full review »
Fortune City
My son bought a package from this company which turned my son's initial enthusiasm and excitement into feelings of high frustration and disappointment. A few hours after the account creation, we tried unsuccessfully to use the web-development software and then a window popped up requiring a password change due to the expiration of the password for an account created just minutes earlier. But, no password was accepted despite our efforts to create combinations of alphanumeric passwords that we would probably never be able to reproduce... read full review »
Reliance Broadband
I had a reliance FWP, I surrendered it as they had consistently hiking the charges, reducing the facilities and coverage not so good at my apartment. I switched Reliance broadband services.
Though I surrendered my phone on 7th april, the next bills have been generated. I am actually supposed to receive money (the difference of bill payable and my deposit). But to my surprise i have been sent a demand note and the company is trying to defame me by sending the copies to police station and other operators.
The call centres are not... read full review »
Omaxe Packers & movers
I have shifted my house hold from Ghaziabad to B'lore thru Omaxe Packers & movers delhi, all the goods are damaged, Items missing, Charged for full insurance , & now no body is there to contact , the contact person Mr Goel saying, do what ever you want to do, they will not give the claim for the insured goods for the items missing & damaged, horrible service & highly unreliable company,
Regards,
Yogesh Yadav
09945400551 read full review »
Agarwal Packers and Movers
I moved from Delhi to Mumbai and selected the DRS group, Agarwal Packers and Movers. My stuff arrived to Mumbai with three of my valuable chinaware smashed to pieces and my computer table broken beyond repair. While I managed to see that the china was broken, they quietly put away the table in such a way that I came to know about it only later. Of course, that was too late... i wrote to them and called them up an umpteen number of times, but they never bothered to respond.
The thing to be careful about these guys is that they pack the way... read full review »
Anthem Claim Management
Don' t use Budget Van Lines. They are a broker even though they have they use "Van Lines" in their name. They broker you to another company who picks up your things. They sent Star Box Van Lines to pick up my items. Star Box charge us 3 times what Budget quoted us and wanted cash. Then when they delivered, they stuffed things in my garage and I was pregnant at the time and had no way of moving it myself. I called back Budget and they told me that they had already spoken to Star Box about this and they were very sorry and... read full review »
Bharti Televentures /Airtel Mobile Services
I would have never such a bad customer care from the Best Mobile Service provider in India. Its really painstaking experience with the Airtel. I am quite amazed by the arrogant attitude shown by your customer care and billing department. I would summarize my painstaking experience with Airtel.
I had paid my Airtel bill for the month of March through ICICI On-line bank and made a payment of RS 5OO in favor of Airtel transaction id 30431055. But I don't know at that time where was the problem, either with the ICICI bank or Airtel ... read full review »
ComCast - Montgomery County, MD
We are incredibly frustrated with Comcast's total lack of customer service and their inability to finish jobs they started! Here is a copy of our recent email to our county councilman:
Mr. Knapp,
Hopefully you can help us get Comcast out here to finish what they started nearly one month ago!
Over three weeks ago, a Comcast truck was seen in front of our house in Gaithersburg, laying a cable line in our front yard. When we returned later, the line had been left unburied, running through our front yard, and hooking up to an... read full review »
Walmart - Weed Eater
Purchased Weed Eater (R) from walmart. After two months the battery went dead/ Model WLT24/ Original
power, Inc customer service 800 540-5688- the "customer service" lady states we have to call their parts place/ 877-267-4736 tried for two weeks ALWAYS BUSY. Their service dept will feel your pain and show condolences, and that is it. Also their web place originalpower.com./weedeater doesn't really help either. They really don't do anything.
Pat Montgomery - Millington, TN read full review »
Circuit City - Extended Warrenty
Yea, about 3 years ago I bought a Avaretek laptop at CC at the cost of about 1,350 dollars. Almost enough said if you ask me! I was asked to purchase the extended warranty and in so period had the salesperson clarify 3 times that it would cover my laptop repairs if the screen "Broke" no matter if it "Cracked" of course with the exception of dropping it on the floor! So, I went ahead and agreed to the additional 320 dollar purchase due to the "Excellent" customer quality service available if say my computer just needed... read full review »
Jennifer Convertibles
I ordered our couch on February 28, 2007 with a 12-14 week delivery. I had been looking for a couch for a month and the wait was extremely long, but for the price and features, after much discussion and being ensured by the salesperson that it was NEVER that long, I decided it was worth the wait.
It is now 16 weeks past the order date and there is still no delivery scheduled. When you try to call; it is busy 90% of the time and then they put you on hold for 20-30 minutes to 'check the status.' They said they can refund me the... read full review »
Castaway Pools and Spas
Castaway Pools and Spas installed a pool at my home on 4/5/07. They have never came back to finish the job despite numerous phone calls and letters sent to their office. Their salesman john refuses to answer any phone calls. I would advise anyone in the tristate area to be aware of this company. If this company is hired to install a pool at your home read the contract and beware that the are not responsible for any damage to your home or property. Do not under any circumstances make a payment until they are completely done. They seem friendly but are that lie and deceive the public. read full review »
Sears Master Gold Card
I enrolled with sears master gold card. (bad move) For some reason they sent my bill to the wrong address and I didn't get my bill for two months. Since I was in Florida I didn't think it would be a problem getting my mail forwarded. They sent the bill to my physical address and the post office sent it back. It should have been sent to my mailing address. I got a letter from a collection agency so I called them immediately and found out what the problem was. They told me they would take care of it. So I sent them what I owed them... read full review »
Walgreens Pharmacy
I have been a customer of Walgreens very several years. I will never go back again after my last experience. I was threated so rudely and shown no compassion and was given no options or resolutions to my problem. The Pharmacist name is Peter and the last time we spoke was on 6-10-07 @ 10:30 am. I had been experiencing severe pain after major surgery my doc called in hydrocodine for me on 6-7-07 was informed i couldn't have this medication until 6-10-07. When i asked why, i was told because i previously had prescription already filled and... read full review »
WalMart - North Miami, FL
On Sunday June 9,2007 I went shopping at Walmart. At the register I gave a blank check with my signature to pay my bill. The clerk gave my check which was blank and a receipt for my purchase. I ask the clerk to void my check and redo the transaction at another register where the printer was was working, She refuse and so did her supervisor refuse. I had to go to the assistant store manager to complete the transaction properly. I was so irate that I called 1800-walmart to make a complaint. I spoke with someone from customer service but did not... read full review »
Target- Tallahassee, FL
I would like to share my unpleasant experience I had today in Target at Appalachee Pkway! I was shopping on the clearance rack today in the boys section. When an employee named Brittany came up folding tshirts on the back wall next to the rack where I already was. While I was holding up the shirts for my son to decide if he liked, mind you the shirts are against her back at this point and I had no personal space. I asked Brittany if I was in her way? She proceded to say No I will be done in a minute. I did ignore this and proceeded to look at... read full review »
Bata Limited - India
We have been using Bata products for the past 15 years and we never found any problem. Last night (18-06-2007, Monday) at about 8.55 pm myself along with my father had gone to Bata Showroom in Chikkadpally, near Chandana Bros, Hyderabad to purchase a pair of shoes. The staff there were too irresponsible and they did allow us to go inside and the reason given by them was that the show room closes at 8.30pm sharp. There are more than 15 customers in the showroom at that time and we requested the staff that we will complete our purchase in 5 min... read full review »
Star Box Van Lines
Don' t use Budget Van Lines. They are a broker even though they have they use "Van Lines" in their name. They broker you to another company who picks up your things. They sent Star Box Van Lines to pick up my items. Star Box charge us 3 times whate Budget quoted us and wanted cash. Then when they delivered, they stuffed things in my garage and I was pregnant at the time and had no way of moving it myself. I called back Budget and they told me that they had already spoken to Star Box about this and they were very sorry and... read full review »
Rain Soft
I came home and one of the tanks are leaking on the upper side, unable to shut it off to keep it from leaking. My wife called the "customer service" number if you can call it that. They never decided to call us back and just go home or something, because no one else answered after that. The water is running under my house as it leaks, it will not be long before I have a pond under there. Which is not going to help the kitchen drain that they cracked during installation. Then we have the coupons for groceries and other services that you... read full review »
Privilage Card
The story is i came one day to the front desk to apply for the membership for the privilage card as my friend is holding one, and i really enjoyed the hotel and their services in kuwait.
I spoke with the presenter for that section (the privilage card holders) and she told me with clear English words IF YOU SING UP TODAY FOR THE MEMBERSHIP YOU WILL GET 2 FREE NIGHTS AND THE ROOM WILL BE SUIT INSTEAD OF REGULAR ROOM .
I really surprised about the offer and i told her to repeat the offer for me and she told me the offer for that day... read full review »
U.S. Mail Service
I constantly receive my mail between 5 and 6 pm each day. With this late delivery I loose one (1) business day for response to any mail that requires a response within a certain time frame. This has happened to me many times, and I am upset and frustrated. read full review »
Sears / Kenmore Dishwasher
I purchased a GE Dishwasher from Sears 9/15/04 had it replaced with a Kenmore 07/05 with the understanding that my extended warranty on my GE went to my Kenmore. I just got off the phone with customer service, my extended warranty did not go with my replacement dishwasher that is now leaking. I was told that they would credit back my service call, but would not cover the cost of the part or the labor.
The gentlemen that took my first call told me that Sears had changed and not for the better, Customer Service was not the priority... read full review »
K-Mart - Watsonville, CA
As posted to their customer service department, in a second e-mail that was in response to their "second" non-reply to me.
In a message dated 6/10/2007 6:47:35 P.M. Pacific Standard Time, help AT customerservice.kmart.com writes:
Please include the following line in all replies.
Tracking number: UT20070610_0000000062
Dear David P. Beavers,
Thank you for contacting Sears Holdings Corporation. We would be glad to assist you with your concern. Please reply with the following information:
Customer Phone... read full review »
Airtel India Calling Card from UAE
I bought airtel india calling card from mumbai international airport rs 500 having serial no 0612231200 and card no 4092858720 on14/06/2007 in the morning at 6 am with the intention of call back to india from uae at cheap price but moment i reach uae and tried to call after scratching on the back to find out card no and then call as per the procedure mentioned i was unable to call up .the message was dial correct card no. even after repeating the procedure four times i was not able to call.kindly look in to it. As it is just a waste of money also cant be in touch with india. read full review »
EMS Speed Post - Mumbai, India
I have sent a parcel on on 7th June (from JAPAN) and it has still not been delivered as yet my the SPEED POST of Mumbai, India to my parents! Its more than 10 days now, while I am writing this complaint.
The tracking no. is as follows :
EI741484262JP. read full review »
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