CATEGORY: Travel

Chartis Travel Guard
Baly December 20, 2010
I booked an Australia trip with www.australian.com. They recommended Chartis Travel Guard Insurance. I paid Travel Guard 7% of the total trip cost for travel insurance. We had paid for a penguin tour for late one evening (after dark). Before the tour, my wife got sick. It was not life threatening but she was too sick to exert herself out in the cold. It was too late to call a doctor in a small Australian town at 8 pm at night. The refund for the missed tour was $25 (0.2% of the total trip cost, or 3.2% of the cost of the... read full review »
Filled under: Travel Location: United States
Salmon Berry Tours Anchorage
topdogs December 19, 2010
We booked a trip with Salmon Berry Tours of Anchorage, Alaska during the Iditarod Sled Dog Race in March 2010 and pre-paid the full invoice amount of US$2850.00 on January 30.2010 into their Anchorage bank account. Anyway, Candice was very helpful up until the payment was received and then the problems started: About 2 weeks prior to arrival we received a message indicating that due to unforeseen circumstances with transportation issues the previously quoted rate has gone up by another US$850.00 and without this payment the company were not... read full review »
Filled under: Travel Location: United States
GOLDEN NUGGETS HOTEL CANADA
Eate Teme December 19, 2010
I would like to ask your cooperation about GOLDEN NUGGETS HOTEL.I completed PROCESSING MY VISA TO CICIMMIGRATION AND CITIZENSHIP CANADA, I DID THE MEDICAL EXAM, I SUBMITTED ALL TH E DOCUMENTS THEY ARE ASKING FOR...AND NOW THEY TOLD ME TO APPLY FOR CANADIAN ENTRY LEGAL PERMISSION CERTIFICATE FROM THE OTTAWA AIRPORT LAWYERS HEAD OFFICE CANADA AND I DID IT.I APPLY FOR THAT AND NOW THEY ARE ASKING ME TO PAY 315CANADIAN DOLLARS, PLEASE CONFIRM ME HOW TRUE IS IT?BECAUSE THEY SAID IF I PAY THAT 315$CAD by WESTERN UNION TO MR. DOMINIC TOMMY, CHIEF... read full review »
Filled under: Travel Location: Canada
Testing
mytest022 December 19, 2010
Filled under: Travel Location: India
TAM Fidelidade (Loyalty Scheme)
flzrlz December 18, 2010
In July I handed in my application for the Loyalty Scheme to Campo Grande Airport. A few weeks later I made multiple flights with TAM visiting other cities. Gave my number. Done. Later, I call to view how many points I have. ‘I’m sorry sir but we don’t have your number in the system’ Great. Here is my, and my Portuguese speaking friends experience of TAM Telephone Customer Service. Told my number is registered I call the TAM Loyalty card number to see what I can do about this. I am given another number... read full review »
Filled under: Travel Location: Brazil
Information Management Forum, Inc.
pinkbunny12397 December 18, 2010
This place promised us to sell our timeshare in 45 day and left us hanging. They used the name Vacation Property Management and told us they were BBB acredited, which was a lie. They took $995 dollars from us and we recieved nothing in return, seller's phone is always disconnected or mail box is full! read full review »
Filled under: Travel Location: United States
emerites
m ichael December 18, 2010
etihad grossly negligent - the cause of accident this is what happenrd passenger stairs 30cm lower than the cadin door sill height passenger stairs not in the correct position on disembarking first step down passenger stairs to low and my foot nearly went between the passenger stairs platform and the fusilage of the plane thats what caused the fall in 2007 i had a fall disembarking serious injuries to leg and back on etihad flight from sydney australia to abu dhabi flight ey 4510 20/11/2007 etihad have been denying their... read full review »
Filled under: Travel Location: Lebanon
Travelocity.ca
Ripped Off by travelocity December 18, 2010
I recently made an error on my airline reservations which cost me 900.00 to correct, it was 180.00 per person x 5. I called travelocity which is very annoying because all the agents there speak with a very heavy accent and has bad connections. Anyways, the agent changed my reservation and I told him I wanted another flight, he got so annoyed because I couldn't hear him well, he started to get angry. Fine so he clalimed to have changed it to the flight I wanted and reviewed the itinerary with me before hanging up and everything was fine... read full review »
Filled under: Travel Location: United States
Tripadvisor owned by EXPEDIA
Alla Dolce Vita December 18, 2010
Expedia owns Tripadvisor. Tripadvisor it's an ILLEGITIMATE web-site already reported to the court in EUROPE ( waiting for the judgement on next 2011 ). USA, after 11th Setmber 2001 has paid great attention to terrorism and ANONIMOUS behaviours. It's unbelivable that nobody in the USA has already reported Tripadvisor as an ILLEGAL EDITOR which protect anonimous reviwers who most of the time, being protected by this unlowful system, they produce libellious contents. It's unbelivable that the AMERICAN JURIDICAL system i... read full review »
Filled under: Travel Location: Italy
Hotel Szelow Lesko Poland
DTBerezik December 17, 2010
Barclay Bank (US Airway World Elite MasterCard) tops the world as the worst bank for customer service. I’m glad Barclays Bank can afford to outsource their bank / customer service needs to another other country. The question is can Barclay Bank afford to jeopardize the trust of loyal credit card customers? Every month our credit card account is paid in full, payments are never late and my credit score is excellent as stated thru a quarterly report from my financial planner. I feel like I’m dealing with the Pilipino cousins of the... read full review »
Filled under: Travel Location: Poland
Janet Barnes
Jhrorr December 17, 2010
Janet Barnes is a liar and a thief!!! She currently owns and operates a company with her husband called Zonder. They sell fake vacation packages! Half the time they let you find out you are staying at a different hotel when you get to your destination. I dont know ho w some people can live with themselves knowing they are ruining peoples vacations and taking there hard earned money. And to know that she is a LDS member that promotes her business whithin the church, they should excommunicate her for all of the fraud she has committed! One day you will have your day in court both her in utah and on high!!! read full review »
Filled under: Travel Location: United States
Orbits corporate and leisure travels pvt ltd
Extrabrain December 17, 2010
Recently I have decided to visit abroad for each i approached orbitz through one of my neighbour. The representative Ajay though he couldnt give me enough details about the package was very curious in getting me pulled in. I am asked to pay 50, 000 as advance. Unfortunately my VISA got cancelled and i had to cancel my tour package well before 3 days. These people charged me as 35000/- as cancellation fees. They havent got neither my passport copy nor my number and said they had booked all the hotels and air tickets. I am aware that cancelling... read full review »
Filled under: Travel Location: India
Travel One Network
J C Viana December 17, 2010
I got a call from them on cell phone. First I heard like a cash register sound and a message that I was the winner of a prize. All I needed to do to claim it was to press #1. Then I heard the voice of a woman congratulating me for winning three vacations and $1, 000 to spend. So far so good. She did say that this was awarded only to 20 families who owned a bank account (this was the catch). Then she said that in order to verify my identity and that I would qualify, I needed to give her my credit card number. I hesitated but she was very pushy... read full review »
Filled under: Travel Location: United States
Travel Partners USA LLC.
Joe Tapper December 16, 2010
Their phones are disconnected and I understand they are out of business but they are still taking payments out of my checking account. I have stopped it of course but was told their members were being serviced by Castaway Travel. They have no information on me or Travel Partners. Here is an email address for Duvera Financial who is the biller for TPUSA. The director is [email protected] read full review »
Filled under: Travel Location: United States
alto trade
gagan atre December 16, 2010
This is gagan atre from pune . I member of Aryarup tourism and club resorts pvt. ltd.. i Purchase package Alto trade on 12/01/2010 . Company offered me a surrendered value 9000+company performance bones 18000 on 11/06/2010. it is clearly mention on documents that redemption date is 11/06/2010. still we dont getting any surrendered value as well as company performance bonus so let me conform when the company refund my surrendered value as well as cpb. revert back with mail. My mail-id is Gagan Atre [email protected] +91-9766509500 pune read full review »
Filled under: Travel Location: India
Save on Resorts
Igaryok December 16, 2010
I tried to book 2 separate vacation packages through Save on Resorts. They advertized them for $399.00 per couple. After I gave them a credit card, they came back and told me that they could not book us (2 separate couples) for that price. They said that they could book one couple for $399.00 and the second couple would be well over $ 1, 200.00 I told them to forget about it. About a week later they made an un-authorized charge to the credit card I provided them for $89.00 When I contacted them, they told me that it was a... read full review »
Filled under: Travel Location: United States
A'Famosa Resort Melacca
Missa Lim December 16, 2010
Hereby I would like to complaint a few issues which we had encounter during our overnight stay at Afamosa 4 rooms with pool - Villa Number 943. 1. Swimming pool was very dirty and full with dry leaves sinking down the pool and nearby area. 2. There's no water supply in the whole villa including bathroom, basin, and kitchen. - We had try to use the Villa's phone but there's totally no connection at all and we ought to use our mobile phone to call up the management and lodge a complain for no water supply at 7.00pm... read full review »
Filled under: Travel Location: Malaysia
Pankaj Kumar Gupta
Dubai Ticket December 15, 2010
I have booked a ticket on 26th Sep 2010 in fly dubai airlines from Lucknow to Dubai, Dubai to Amman Dated 16th Oct 2010. Money was also detected from my account . Reference No.- 026915606084 and Pos 4214240606155980 FlyDubaiecomm. Amount Rs.8520. and money was detected from my account HDFC Bank Account name Niharika Gupta account no. 00781930008285. I have also received the confirmation mail of ticket from Fly Dubai but when i reached on the airport i was shocked after hearing this that my ticket has been cancelled then i asked how can they... read full review »
Filled under: Travel Location: India
Paulo Travels
Ranjan Kotian December 15, 2010
Basic lesson learnt during driver training is 1. Dont drink & drive & 2. Reduce speed when Speed breaker or bumper ahead. But this was ignored by the driver driving PAULO Sleeper volvo which started at 7p.m. on december 11, 2010. Drunken driver within Panjim city was speeding the car ignoring speed bumbers, but at 10.30p.m. finally bus Axle broke and bus was stranded near Goa-Maharashtra border for 2 hours. A lot of passengers agitated to driver to ask for a new bus but both the drivers ignored and started with the same bus. The... read full review »
Filled under: Travel Location: India
liesure propertis management
lanna31545 December 14, 2010
they kept calling til after we signed agreement then could not get into contact with them. we are looking to file criminal charges for theft and fraud . it is suggested that everyone they have wronged do they same and prevent anyone else from getting scammed by these fraudulent ppl. read full review »
Filled under: Travel Location: United States
channel view hotel
stefano57 December 14, 2010
I was the General Manager at Channel View Hotel in Calabar, Nigeria. Please just read my farewell letter to know the treatment I got from the owner: Chief Asuquo Ekpenyong. I have no comment but be carefull if you come a cross with this hotel Calabar, 28th July 2010 Dear Friends, Colleagues and Business associated, I am writing to all of you this open letter to explain the reason of my forced swift departure from Calabar which was without notice and it did not left chance for me to say bye to all of you. Last week... read full review »
Filled under: Travel Location: Nigeria
Emiratyes airline
Martin devlin December 14, 2010
I tried to join Emirates Skywards today and submitted all the required personal details.A Skywards number was issued but befiore i could print the temporary card, it disappeared.All attempts at retrieving the account number have been frustrated by your [email protected] read full review »
Filled under: Travel Location: United States
qantas valet sydney
Ross Newfresh December 14, 2010
I was suspicious of qantas valet service in sydney the past couple of times I travelled. In this case I purposely left a particular amount of money in my coin compartment. On returning from my trip I discovered some of the money missing. I confronted qantas valet immediatly prior to leaving the drive way. they apoligised and promised to "look into it" for me. I then rang and spoke to the manager the next day and he said he will enquire as to who drove the car etc etc. After waiting another week I rang the manager again and he said that... read full review »
Filled under: Travel Location: Australia
Haram Trours
aliali2343 December 13, 2010
HaramTours is one of 4 companies operating under one name. Along with Airlink, Metro travel and Manara Travel, all 4 companies operate under Manara travel. Although All 4 companies are basically the same, they do not seem to have good communications between them. As per Haram tours, trouble started here is US even before leaving to Hajj. Packages were changed, flights and departure airport were changed and promised hotels in Medina were no longer available. When we reached Medina we had to wait for at least two hours in the bus because Saudi... read full review »
Filled under: Travel Location: United States
Norweigen Cruise Line
Liz Vieira December 13, 2010
Most expensive cruise ($4, 300.00 for 2 people-balcony room) - 7 days around the Hawaiian Islands, airfare not included. Bad food, bad entertainment, toilets plugged up, no hot shower water, had to leave ship each day in order to enjoy honeymoon vacation. Swimming pool on ship was colder than ocean water at all times (never seen anybody use during entire trip). Cost an additional $4, 000.00 to eat, drink and have a view instead of a loading dock at each port. Talked to many people onboard, all said the same, worst cruise ever taken. Liz Vieira, California read full review »
Filled under: Travel Location: United States
Laura
mountsulodge December 13, 2010
Delta is aweful! For 2 months I tryed to get seats together for me and my 6 year old daughter and they still put her away from me on a 5 hour flight! I tryed to get seated with her at every airport on the way to my destination and on the way home for this one flight we were seperated and KNOW ONE would help us! Delta has now lost all our business. Small children sitting on a plane next to strangers without a parent is absolutely unacceptable!!! read full review »
Filled under: Travel Location: United States
Iberia airways
murat gursoy December 13, 2010
Dear Mr.Antonio Vazquez, I am member of IBERIA Plus and my number is 44031334 . we ( my familiy and my friends to / 13 persons totaly ) have took flight of IBERIA while going and back to/from USA recently . I would like to transmit my complaints regarding problems we faced with as follows ; 1-The restriction on number of luggages as 1 pc eah person is indecent application that we have never faced among another Airline companies such as Turkish Airlines, Singopure, Air France, KLM, Lufthansa, Qatar Airways, Emirates and it... read full review »
Filled under: Travel Location: Turkey
Tours in Gallipoli
hargallipoli December 13, 2010
About Gallipoli Troy tours I just wanted to write something to tell how well everything was. The tours were great, our tour guide was very professional and the boat trip excellent. We enjoyed our time very much. it was all very well organized and I want to thank you. If we come back for longer holiday to Gallipoli Turkey I will definitely contact you http://www.toursingallipoli.com I will recomend you to all my friends visiting Gallipoli I spent a wonderful 2 days tour in Istanbul by TTG Travel. Everything was well organized. It was really worth the visit since we visited almost all historical places. Turkey Travel Group is really professional read full review »
Filled under: Travel Location: Turkey
Bookit.com / The Mirage
Shelly A2 December 13, 2010
*****Bookit.com charges you more for the room than they pay The Mirage. The taxes and service fees are basically service fees you are paying Bookit.com. You will still be charged a resort fee per night upon arrival. We paid $119 for our room plus $18 in tax and fees to total $137 through bookit.com but The Mirage showed that we only paid $117.00 per night plus we had to pay them $16.80 for resort fees so we really paid $153 for our room. Not the good deal we thought we were getting. Also they were trying to charge my method of payment... read full review »
Filled under: Travel Location: United States
Impiana Resort Phuket
Adam Jeffery December 13, 2010
I am an Australian Citizen living in Perth Western Australia. I have a problem regarding a refund for a cancelled booking that I had with the Impiana Resort in Phuket. I had a reservation at The Impiana Resort Patong Phuket on the 16th of September2010 for a three night stay. On my arrival, at my request, our tour guide cancelled my reservation for the three nights, as I was staying the three nights at the Hospital where my friend was having a procedure performed. She quoted my reservation number and gave the Resort my detail... read full review »
Filled under: Travel Location: Thailand
Emitates
bubblebath5973 December 13, 2010
Hi, please can you help me submit a complaint to Emirates airlines. I was the passanger on a flight from manchester to Aukland on Oct 20th Dept from manchester at 1945 hrs if i remember right, its a blur now, you will see why shortly. My flight was manchester-Dubai-Dubai-Australia-Australia-Aukland.My name is K.swain and i flew with emirates. I cannot find the Bording pass for my first flight Number from manchester to Dubai, But the flight started with EKA...My second flight Dubai- australia-Aukland was flight no:EK406 If that helps you... read full review »
Filled under: Travel Location: New Zealand
Tiger Airlines
Mark Quin December 13, 2010
We were due to fly home Sunday, 12/12/10 on the 2pm flight to Adelaide from Melbourne, was told at 1:30pm that the flight was cancelled and they "might" be able to get us home on the 9pm flight Monday night. Was offered no compensation but a refund will be issued in 3-6 weeks if we want, the answer to that was simple. Had to book new flights with Virgin, who were absolutely terrific, at a cost of $ 800 for 2 tickets, Tiger were immune to resolving the extra costs but told us they would 'try' to book us some accomodation if we... read full review »
Filled under: Travel Location: Australia
WestWood International/DLP Philippines/Pionneer Telecommunications
benedict-benz December 12, 2010
This telemarketing people are scams. They offered vacation package that is actually not real. They didn't send any confirmation letters or any agreement in regards of the sale. They took the money right away from my credit card for the amount of US $499.00 and more than three weeks have passed but the merchandise or certificate of the vacation package has not been received. They will tell you on the phone that you can cancel in within 6 to 8 weeks if in case you change your mind. Four days after the transaction upon reading a complaint... read full review »
Filled under: Travel Location: Philippines
Summer Bay Getaway Ft.Lauderdale, Fl.
D.Tchir December 12, 2010
When I called in on a product which was advertised on TV paid programming, gave the information, and then found that they could not send to Canada, I was then put thru to a persuasive sales scheme unrelated to that product and led to believe that I had won a free trip to Florida, got swayed to purchase and then was charged on Visa and NEVER RECIEVED ANYTHING in the mail confirming anything. - just a charge to VISA. Did I ever get suckered. I have no phone number nor address for contacting this company. read full review »
Filled under: Travel Location: United States
Voyager Travel - LDS Travel
bronxguy December 12, 2010
Boy talk about smooth selling people. They should be called the surprise people. They advertise a cruise that includes airfare, then they surprise you with flight tax charges plus they add airfare booking fees. Then they add more "surprises" pre/post tour package and then the pre/post tour package & pre/post meal package the above amounted to over $1000. 2 nights in a hotel for $658, wow. The sad part is that they present a LDS image then slam you with charges. I canceled within 60 days for a trip still a year away and they charged us $1200. Never and never again, don't use them. BBB complaint and small claims court will be done. read full review »
Filled under: Travel Location: United States
sunhine promotions
joanne41roberts December 11, 2010
I am writing a paper for one of my classes in college on "Who is Complaints Board"...come to find out 80% of the info shown is wrote by disgruntle employees! When this information was brought to my attention i thought about Sunshine Promotions, "a company my parents chose to buy from". Just to tell everyone, They Love It. They vacation 3 times per year with the membership. read full review »
Filled under: Travel Location: United States
pyo travel.com
Shaw Boon Teik December 11, 2010
I had forward my hotel booking for two night for two rooms and Airport to Hotel transfer ( LCCT to Hotel Grand Continental in Jalan Raja Laut Kuala Lumpur) checking in on the 26th Dec. 2010 and out 28th Dec. 2010 for three pax namely myself Shaw Boon Teik, M. Vijayakchimi Muthusamy and my son Kevin Shaw Liang Yung. We are arrived on board flight from BOM-KUL Airasia flight ETA 09.15pm. I had submit all my document and had fully paid over RM750 ( can't remember the exact amount)by my credit card. Till now there is no confirmation and no... read full review »
Filled under: Travel Location: Malaysia
Future pipe industries
roque colaco December 10, 2010
Dear Sir, i was supposed to travel to Goa, India from Doha Qatar by Qatar airways on 2nd November 2010 at 9.30pm flight no:QR 224 air bus A321 but unfortunately due to over booking by qatar airways caused to me a very big problem for traveling.I was present at airport on that same day 2 and half hour before departure.At Boarding pass issuing counter Qatar airways staff told me flight is full.Is it FAIR??? I had done booking 3 months before with seat no:14A confirmed.This counter staff were least bothered about their customer.Since i had to... read full review »
Filled under: Travel Location: Qatar
Emirates Airlines (Heathrow Airport Staff)
Jenna E December 10, 2010
I was checking in Heathrow Airport last week. While no one from the airline I was flying with was at the desk, I was asked to check in at the Emirates Airline counter. The staff from Emirates Airlines took my details and insisted that I had to pay 200 quid for changing my flight. I was pretty sure that my travel agency already dealt with the payment, and it was confirmed by my airline earlier on. I explained to him and he was really rude and unhelpful, threatening that I'd miss my flight without paying straight away. Another female... read full review »
Filled under: Travel Location: United Kingdom
altaif
barhoo December 10, 2010
my compnay have 06 numbers three number is on two numbers is 06months is of one number is one month is of one is fax one number is one number is on totle three number is on read full review »
Filled under: Travel Location: Pakistan

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