The reality of the IT Department is this. The department is run by the VP of Operations of the company. There are only 3 people in charge at HSI. Craig Morganson (known as The CEO), Laura Johnston (Craig's sister), and Neil Snyder (Craig's Partner). Next in line is Joe Roller (brown-noser) and Harvey Wasser (2nd brown-noser). Laura will tout to you that she was a CIO for top fortune 500 companies for 29 years. Yeah, right! For someone to have been a CIO, she knows nothing about project planning. Her way of handing out project... read full review »

I sent this message from your company and I want to explain and demonstrate to them my email : [email protected] Unit 4, Delta Way, Thorpe Industrial Estate Egham Surrey TW20 8RX, United Kingdom.Website: http://www.uacl.co.uk/Email: [email protected]: +44 702-405-2026 Fax:+44 871-503-5874 Dear Esteem Customer : Ahmed Saber Abd Elhamed Gomaa Greetings to you, from Universal Air Courier Service, We are proud to inform you that, we are in possession of a certified parcel, with identification... read full review »

So I have been a loyal customer of Orbitz for a few years now. I have flown countless miles and have given them a pretty penny of the years. I missed my first flight ever yesterday due to a car accident and tried to reach Orbitz to change my reservation. For one, the person I was speaking barely spoke English. In addition to everything, they told me that if I wanted to use my credit with them and re-reserve that it would cost me $650 for a ticket that cost $284 on their OWN website!!! I hate them for treating me like this after years of loyalty... read full review »

im a rewards member that has been staying at the country inn and suites in mathews every weekend for the past four years because my son plays college football for wingate university about 15 mins down the street. I cheked in the hotel; last sunday because i had a flight to dallas texas monday morning. I tried calling the front desk to get a wake up call and couldnt get a dial tone from either of the two phones in the room. So, I called from my cell phone to inform the front desk that I needed a wake up call but the phones were'nt working... read full review »

Mr. Richard Goddeau of "GSCSC" sells services, one in particular that I purchased "Personal Credit Repair" for $500 and some change. $299 down, and $49 a month. It's been almost a month has passed. I have not been able to speak with him, and sometimes my emails get returned. He said a hacker got into his system and a virus caused his email server to crash, but everything was back up and running. read full review »

this company said they would try to get me a lower rate on my credit card, they charged my credit card $749.oo . They said they would not charged that if they could not help me.This was September of 2008. they called me once after that. I have not heard from them since. I call them, but they want return my call. What Can I do? read full review »

Central Baggage Service c/o Northwest Airlines, Inc. Department C-5260 7500 Airline Drive Minneapolis, MN 55450-1101 Case#7476519 Northwest Airline I wrote Northwest Airline a letter for them to pay me back for lost baggage in Laos, Vientiane. Northwest Airline refused and say, "Thai Airline is responsible to pay for my lost bag". But, when I filed a complaint with Thai Airline Thai airline say, "Northwest Airline is responsible to pay for my lost bag since they both are co-partner". According to... read full review »

I want my money back. all I gave permission was for the 1.99 not the 94.89. I want my money back. read full review »

The company put charges for 149.95 without my knowledge or authorization. I only agreed to 4.95 for shipping and handeling for a free sample. When I called the company I was told that I agreed to this charge with their terms and conditions. There were no terms and conditions that I could see and would not agree to 149.95 to be taken from my account. Theay refuse to refund my money and I did not receive the 149.95 order they claim to have sent. read full review »

I want my money back. read full review »

my email [email protected] keep get crap shenali 50 more a . also day julilouise drefus @yahoo 50 to 100. tried of it want it stopped blocked stil com e threw. please fix now . thank you my email not company. read full review »

I have a Waltmartmoney Visa/debit card I put $200 on it went on a trip when I went to purchased gas to return home it declined $20 worth of gas thank God I had an emergency checking account to get back home. When I got home and check my account on this card I had $65.74 still on the card. This card is dangerous from my experience. I called and explained my experience the person I spoken to hang the telephone up in my face. I called back the second person said a supervisor will call me back later. (Thanks Walmartmoneycard) read full review »

My Mastercard was charged an amount of S19.95 by a company Value Max I did not buy from them and I see, on line, other people have had the same problem with them. Sidney Stafford read full review »

Before I checked with Complaints.com, I "stupidly" booked airport transfer service with Suvana. They have a website and it seemed legit. Then I read your complaints and realized what a mistake I had made. I called the customer service toll free number and it was disconnected. Then I called the direct line and a very rude Indian man answered the phone. He was a complete ass to me. I demanded a refund...he got beligerent. Then I said I was an attorney and would report and/or sue him and he sent an email of cancellation. "It better... read full review »

Just wanted to warn everyone out there who has an account with citifinancial or going to go there to beware!!! I know the legalities of a "no interest" plan but I am wondering if everyone else is aware of the ploy. The deal seems simple enough...you purchase with no interest and no payments for said amount of time...I personally always pay off the amount before the expiration date due to the interest. If you had bought something for say $2000.00 and you have been paying it off during the year (the smart way) and then you had a balance... read full review »

I booked an apt in amalfi last week. unfortunately my travelling companion fell very ill this weekend and i had to cancel the booking 5 days after i gave a deposit. The website tells me that i am not entitled to any of my deposit back 230Euros. My holiday was booked for April 11-18th. Does anyone know if i have any rights in getting the deposit back? they say on their website that you must give 60 days notice. Thank you read full review »

I purchased a vacation package from Back To The Caribbean and at the time of purchase or on the contract there is no mention of cancellation. With the current economy, I called to get a refund only to find out that I am not able to cancel. I was never told that I would not be able to cancel nor is it written on any of the documents that I have received from them. Furthermore, my lawyer wrote to them and completely ignore the letter. Now I find myself having to sue them. read full review »

I made a booking with bookinhotels.com which requires cancellations to be made 3 days before the 1st day of stay. I then sent an email one week before the due date to change my booking as I was delayed by one day. I got a reply saying that a refund will be credited to my credit card account. When I arrived at the hotel I was told the same thing and I paid for the room again. It is now more than weeks and the company still has not paid up. I sent 5 emails and received responses to all of them and the response is always the same: "Our accounting department will be sending you the refund" read full review »

Hello, my name is susan i also have been screwed, the puppy i seen in the photo and the puppy i picked up at the air port are two diffrent dogs. also my puppy is very sick . I need some help not sure what to do. when i picked my puppy up at airport she was so thin i could count her ribs, i have pics to prove it. please help. susan read full review »

This promotion claims that all you have to do is send them 29.99, which is a completely refundable deposit. They then send another form in which you request the dates & destination you want, but you have to send another 24.80 for hotel taxes & fees. They say it takes 30 days to process. Then when you don't hear from them, and call the number (866-292-0099)they tell you that you'll be notified 30-45 days prior to the dates you requested, that neither date is guaranteed. How can you possibly plan a getaway like that. Then when... read full review »

my son missed his flight then i rebooked in the uk using my card the lady at the time said my son could either pay in pakistan or i could make the payment so i did as it was easier when he got to the airport he had to payanother £100 so this was done twicw now and that staff member said he could get the payment refunded bnack in the uk from emirates. now they are refusing the paying up and ging all diffrent excuses not to pay up, im disgusted with such a big airline name they cant refund £100 wont be using then again does anyone know what i can do next. read full review »

I would like to make known my experience with Sunset Beach at the Hacienda Tres Rios Hotel. This was our first trip to Mexico and so we were not aware of how easy it is to get lured in by this type of company. As soon as we arrived in Mexico we were ushered towards a man sitting in a booth near the exit to the airport. We assumed that he was someone with our resort so we listened as he explained all the sights and where our hotel was located etc. He then said that if we signed up for a hour and a half presentation at the Hacienda Tre... read full review »

Company stated (in January) they required trip protection paid in full ($314.00/ea) plus a $200/ea deposit. The remaining $8, 500 was to be paid approximately 45 days prior to departure. Today (March 10th) I called to book this vacation (after arranging our own air package), onlt to be told that the entire amount was due upon booking. read full review »

3DCart Sucks! We've been with them for 1 year now, and they are the WORST! We are currently looking for another ecommerce company to switch to NOW! Sure they have their software system set up looking nice... But if you have any questions whatsoever you're ALL ON YOUR OWN!!! Their customer service is by far the worst we've ever experienced!!! You think calling verizon or your mobile provider can be tough? Not!!! Think again! They are very rude, mean and have an attitude like, 'Oh well', 'I can't help you with... read full review »

reference number mt090680107000010015283 for 74.95 was never authorizedby me. what is this charge for I never authorized it. read full review »

When I informed the salesperson that we did not want to keep their product (an aerial photograph of out property) the salesperson tried to make me believe it was our responsibility to get the picture back to them and said they weren't really willing to come all that way to get their picture back. (They were willing to "come all that way" to take our money!?!) He asked me to ask my husband if he would drop it off on his way to work. I knew he wouldn't, but I asked, I was right, he wasn't. When I told this to the salesman... read full review »

We have also experienced awful service from eDreams. 2 days ago, I tried to book a flight for my mother who was intending to travel from Budapest to Malaga. After checking the various options and availabilities on eDreams' site, I went ahead and booked the flight and eDreams deducted money from my account. Within one hour, I received an email from eDreams saying there was a problem with their system and that they could not grant the ticket. I immediately contacted them and was told that they would not be able to refund my money for... read full review »

TicketMaster sends credit card info to its accomplice, Ent* Entertainment Rewards in Troy, MI and they automatically charge $9. each month without stopping and without delivering any product. They say that somehow when we ordered tickets there was a checkbox to allow this, but I always uncheck all contact boxes when making any online order. Anyway, even if some hidden checkbox is there, this is a complete scam! People all over the country are paying this fee every month and don't catch it even some have been charged for years. Just... read full review »

trying to cancel this as this company still takes automatic payments from my checking account. the 1-800 number they have provided cannot be contacted. I'm looking for some information as to how to stop the payment. read full review »

I am looking for others who bought the $5000 travel club membership from this company. They cannot and do not live up to their promises. If you would like to join others with your complaint, contact me at [email protected] Judy Barker, St Pete, FL read full review »

this place resembles a sleezy, pay by the hour motel. place was dirty. paint peeling everywhere. stayed here 4 days, housekeepers only cleaned room the first night, but never again. staff was uncaring. when asked for an iron, i was told a 20 dollar deposit was needed. bed was caved in and was unsleepable. we will never stay at a days inn again. read full review »

Below is an excerpt from this company. They did not level my character at all, and so i filed for dispute in paypal. They tried to trick me into cancelling the dispute but when it got nasty, they hurled all sorts of vulgarities. brigame = thsale = wlklevel Welcome ! If you have any questions or suggestions about our services, please feel free to tell us anytime! Our operators will help your through the live chat or email. Please choose the department or service item to get live help. market dept.(Online) technology... read full review »

Company fails to deliver the music downloading service and only has a 7 day cancellation policy then you are forced to remain with the subscription period 1-2 years. Other websites show hundreds complaining about their lack of service and ripping off the public. Recommend others conact their US state attorney generals to file a complaint and encourage a class action lawsuit, also complaint to Federal Trade Commission. perhaps Obama will come to our rescue - he did promise to stop consumer rip offs... read full review »

My husband had booked two different flights in Jan. 2008, one for a February 2008 flight for him and I to Myrtle Beach, then booked another flight in again, in January for a May 2008, flight for us and four of our friends. Well my husband was killed in a automobile accident just weeks after booking both flights. It has been over a year and I still have not received our money back for both of us for the Feb. flight, and just for him for the May flight at the time I didnt even care about getting reimbursed for the flights, but my Sister-in-law... read full review »

I have tried for days to get through to Romie Schlaffer about my cancellation and she has never returned my message. I would like to receive a call from heer today. Home #256-463-1124 or cell # 678-378-4141. My email is [email protected]. I will be expecting to hear from you today, as I have called several times with no response from anyone. Teresa Ledbetter read full review »

We tried several times to cash in on our "Free Accommodations" but never were able to make a Plan A reservation. We sent in our Vacation Certificate form, along with $23.95 to cover room taxes. We tried requesting two nights in Palm Springs, doing our best to meet all the requirements. We provided 60 days notice prior to our 1st choice date. We arranged for a Monday arrival date. We did not schedule during a Plan A blackout period, which is one week before, during, or after a holiday. We were advised that none of our date... read full review »

on jan.24, 09 i renewed my security with trend micro paying a fee of 79.00.to date i still do not have protection.please taKE CHARGES OFF MY CREDIT CARD OR GIVE ME WHAT I ORDERED ASAP. read full review »

BOUGHT A RADIATOR AND HEAD FOR MY TOYOTA LUCINDA. GOT THEM FITTED AND THEY BOTH CAUSED MY ENGINE TO BLOW. GOT THE RADIATOR INSPECTED AND THERE WAS NO CIRCULATION POSSIBLE AND THE HEAD WAS CHEAP POUROUS MATERIAL (TAIWANESE QUALITY). TRIED TO PUT A CLAIM THROUGH FOR MY ENGINE AS IT WAS NEITHER MINE OR MY MECHANICS FAULT. RETURNED THEIR CRAP AND STILL HAVEN'T GOT A REFUND. EVENTUALLY PUT A CHARGE BACK AND GOT MY MONEYBACK. TAKING LEGAL PROCEEDINGS FOR OTHER LOSSES. DON'T WASTE YOUR TIME WITH THESE PRICKS! GO FOR A REPUTABLE COMPANY NOT A CORNERSHOP read full review »

I called to order some Snuggies. I put in my credit card onfo, but became so frustrated with the numerous hard sell of other offers I finally hung up. At no time did I authorize any charges. Had I completed the order and seen the shipping charges I would have opted out the process anyway because the shipping charges were close to $50.00. I know this because they charged my card without my authorization and shipped the order. I called UPS after the order was delivered and returned the order unopened. I also contacted the credit card company and... read full review »