LOCATION: South Africa
Fiat - I.C. Auto - Roodepoort Branch
I bought a brand new Fian Strada 1.6 bakkie 6 months ago. The safety / pre-check was obviously not done properly, as I discovered that first day I had the car the passenger seat safety belt does not work, I will now have now taken the car back to have it fixed 3 times, and it's still not working, I had to have the battery replaced yesterday, as the one cell is dead, the car is still under warranty, and my husband had to fight with them for over 2 hours to replace it for no charge, and as he got home he saw the seatbelt is still not... read full review »
Nokia & Exactmobile
I have supported Nokia for many years but I will never, never ever buy a Nokia again. I travel frequently and every time I arrive at my destination, the phone works, but the face is blank. I have spent a full day in Amsterdam traveling by public transport in a country I do not know. But to no prevail. I have tried many times to have it repaired, but lo and behold, when I get off the plane, the darn thing is not working. I then handed it in at Eaxctmobile in Johannesburg. Their service: Absolutely s**t. They eventually sent me a new N70. I... read full review »
CelluCity
On the 31st July, 2006, I purchased a new contract with a company called ‘CELLUCITY’ at Century City Shopping Mall, Cape Town, for a cellular phone a NOKIA 6280. The cell phone was connected on the 2nd August and on the 3rd August I noticed a big leaf shaped shadow on the screen. We checked to see if we had made some mistake but realized that there was a fault with the phone. When we took the phone back, we were told that we must have broken the phone. I know that the phone was never abused as I never even had a chance to even put... read full review »
Garmin Fish Finders - 160c South Africa
I bought 2 x160c color fishfinders for my local boat shop . I have used them 5 times and every time I use them the screen goes blank . You have to switch it off and on again than they work for 20min and same problem accours . They do not hold there settings that have been programmed.So went back to my dealer who than phoned Avic trading agents for Garmin SA . They keep saying they don't have stock.So I asked for my money back. Avic Trading Garmin SA said ask your dealer.and he is saying he is getting no support from Trading Garmin SA. So... read full review »
Nissan/Fiat dealer
I have two fiat palio Eds. Which I am repairing my self; I have decided to repair were I can. I am obviously not a mechanic I would not sell them because of the thousands of rands I have been RIPPED BY NISSAN /FIAT t during past five year service. I think I would loose.
My car had been stolen in 2003 and needed a new car so I bought a new fiat palio at Charter fiat NORTH CLIFF.
It was recommended that the car be fixed at springs where I stay. We do not t expect a car to be perfect but the after service was very TTERRIBLE from the... read full review »
Virgin Mobile
Virgin Mobile requires that the phone be topped up with at least $20 every 90 days.You can set the phone to top up automatically or you can do it yourself.
The first problem I had was with the top-up feature. I registered my credit card online and set the phone to top-up automatically because Virgin offered a $5 credit for doing so. When the phone didn't top up and I didn't get the credit, I called customer service. They took care of it after a few calls, but everyone at customer service sounded under 20 and seemed very... read full review »
FlexiCell
I have two cell phone contracts with Flexicell who were extremely quick to offer me the reduced airtime contract but sad to say are not that quick to attend to after sales customer service. My only contact with son is via this cell phone contract and as from last week Thursday to date (6 days) this contract is still not in operation.
Total dissatisfaction with their service, each time I phone, I obtain another operator who dishes out even further sales nonsense. I most definitely would not refer any one to Flexicell and am seriously considering terminating my two contracts with them. read full review »
Rochester Furnishers
In the beginning of July 2005 we bought a lounch suite from Rochester Furnishers in Strubensvalley Roodepoort. Their policy is 30% deposit and then they order the furniture to be delivered within 8-10 weeks. When I phones to follow up I was told that our lounch suite already arrived on the 24 August but it had a tear in the one seat and that they have send it to the dealer in Johannesburg to be fixed. When I phone 3 days before my set was suppose to be delivered I was told that the set is still in the warehouse with the tear and that the manufacturer will collect it only tommorrow and that I will have to wait another 2 weeks if I am lucky! read full review »
LG Mobile Phone - LG M4410
In August 2005 i renewed my cellphone contract and upgraded my phone with an new advertised model - LG M4410. Within two or so month of having the phone the battery started giving problems.
Ok, this one can expect could happen. So i try to replace the battery. To my amazement i cannot find a replacement battery for this model of phone anywhere. I even went directly to LG South Africa Head offices in Capetown and Jo'burg. They don't have it.
Can you get it, I ask? To date no feedback from any of LG's Service... read full review »
British Airways
This is a letter to inform British Airways’ current and prospective customers of British Airways’ poor customer service following its last-minute cancellation of one of its flights.
On July 6th, 2006, we were to travel with British Airways from Moscow (Domodedovo Airport) to Montreal, with an overnight connection in London.
After waiting for more than two hours at the gate, after passing through customs and security, a British Airways representative announced at around 11pm that the flight was cancelled. On the spot, we... read full review »
Renault
I bought a car at Renault Germiston in March 2006. The car instalment was R999 with a deposit of 10 %.
When I approached the dealer I was told that I need to put in a deposit of R16 000 to qualify for the R999 monthly instalment. I then put it a deposit of R16 000. A pre-paid motor service for the car was issued to me which was valid for the period of 2 years or 45 000 KM.
To my surprise, at the end of the month, an amount of R1450 was deducted from my account. I approached the dealer with this matter and I was told that it will be... read full review »
Jumbo brick and timber
I would like to complain in strongest possible terms about Jumbo brick and timber not treating a customer as a king .
The above mention supplier does not to deliver the material, that Ii bought in September 2005.
Could you please help me and he is communicating in bad faith.
I no longer interested in the goods all i need now is my money.
Your advice will be appreciated. read full review »
Virgin Active
I entered an agreement of a gym membership at Virgin Active (Cape Town South Africa) for a period of 1 year. I have checked on the complaintsboard.com and found that there are many consumers who have this complaint.
After my year contract ended, funds were being deducted from my account on a continued monthly basis even though i was overseas and i was not accessing the gym for these months and even 2 months prior to leaving i was not accessing the gym. When opening the account, i was not informed that this membership would continue after... read full review »
DHL Courier Services
I booked for a parcel to be delivered from South Africa to Qatar. The cost of that was R655.50. The courier came when my husband (with a broken foot) was all alone at home. Even though the security guard at the gate told him that he is home and he must just wait the courier services just decided to leave. This without phoning the telephone number that was provided. It is three hours later and I am still waiting even though I was told that they will send someone immediately. Believe me even if I pay double next time DHL will not be my courier service. read full review »
bayport
I took out a contract in December 2010, first I was told that each phone will recieve R89pm on each phone. Then when the end of the month came it was recharged with R49 for each phone. I recieved the baymoble touch phone which lasted 2 months. I had to charge the phone every single day. When you busy talking the thing will just go dead!!! I phoned them and log the complaint, after one month they only came and collect it then after a month mabe 2 months after numerous phone calls from my side, they said to me that it is because of me that the... read full review »
CELL C CANAL WALK
Good morning, i went to Cell C Canal Walk on Thursday 7 July after listening to a ad on an afrikaans radio station Bok Radio, they advertise a Blackberry on a top-up 100 at certain Cell C stores.Needles to say i went to Canal Walk and asked about this deal, i was told they don't know anything about it, maybe Vodacom will know.Not even tried to find out. read full review »
DHL SOUTH AFRICA
This company is a joke! Our company had a very urgent parcel that was needed to be delivered to Royal Swazi Sun for permits. At 8:30 they were called to come pick up the parcel for delivery the next day. They said they had no problem and it will be picked up a.s.a.p. At 10 o clock still no driver and they were called again. At 3 0 clco they were callaed again. At 3:45 we were told a driver was in the area and he will pick the parcel up soon. At 4:15 once again we called only to be told they do not pick up packages in our area ( CENTURION... read full review »
Munnik Basson Dagama
Munnik Basson Dagama Lawyers are harrasing me on a prescribed debt of 2004/2005. To the best of my knowledge, I do not have any outstanding debts at ABC Shoes which ceased to exist in 2004/2005. ABC shoes or Edcon, the company that took it over, never contacted me about outstadning debts. Now, in 2011, the rude Munnik Basson Dagama lawyers are threatening to put me under administration, take a judgment against me and garnish my salary for the money. They will not listen to my side of the story, they actually forced me to make settlement... read full review »
Realcor Cape
We have invested a large amount of our savings at the advice of a broker in the Realcor Cape Property development in Bloubergstrand on a contractual agreement of a fixed interest payment and the release of our caital after 12 months. Investment payments has ceased and we cannot get our investment paid back. read full review »
stephen
Hi there. Im Stephen Coetzee from South Africa. My e-mail adress is [email protected] On 15/06/2011 someone from USA took my whole Identity over on my Facebook account as well as my private e-mail adress. He/she also changed my Passwords to log in. And stole $45mil from my Zynga Poker account. There is no way that Facebook allow me now to get back in facebook. He changed my Passwords and I dont know where to now. This is not right, I want my Identity back . Facebook promise you security and still this happen! Let me know what now??? read full review »
Vodasure
I send my claim on the 03/05/2011, I lost my phone on the 19 April Blackberry. The reason is I used my sim card on the other phones after the lost my claim was not approved. but my phone is stolen. please replace my blackberry so that i can put my sim card in the right phone blackberry. Why must i pay for the phone insurance. read full review »
Mnet
why is binnelanders been replaced by some crappy programme. there's nothing worth watching lately. some people like myself cannot afford DSTV. are you trying to tell those who just have MNET just have to make do with what you want us to watch. is binnelanders coming back soon ????? read full review »
Hyundai Sandton
To Whom It May Concern
This is the second complaint letter that I have written and I am yet to hear back from anyone about it.
I took my car in for a service at Hyundai Sandton on the 4th of May and have had problems with it since then. I asked when I dropped my car off that the back breaks be checked as they were making a big noise every time I pushed the breaks. It was not looked at> When I complained. I was told that I would have to bring my car back on the 9th of May, which I did. I was then told that there was nothing wrong... read full review »
Medical Aid
When changing from one medical aid to the next, are any medical aids allowed to deny (or exclude) your Chronic Benefits (conditions already registered - not new ones)??? Who gives them the right to do that? read full review »
Clientele Mobile
After screwing up air time to be deliverd to customers, Clientele blocked many cell phones because they made a mistake they say.
Clientele however refuse to cancell some of these contracts as per theyr customers for poor delivery and embarressment to clients read full review »
Amazing voucher
i took amazing voucher for the past year, i do not benefit anything from it what they offer on line is totally different from what you get.
ive been trying to cancel with no success, they keep on deducting my money, i do not need the services any more after all i never to utelise them . maybe i should take this up read full review »
MAXIMUS CARDS
Took money off credit card for iTunes gift card but gift card certificate numbers not valid despite money being paid over.
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Every purchase that use that link will be counted towards your affiliate purchase.
At the end of the month, we... read full review »
telkomsa
I have installed a landline and adsl in my home and ever since i had problems.
- My statements never come to me
-I am paying for things i dont know about
-My bill has amounts which i dont knofor what
- The service you get at the accounts dept is pathetic and very unprofessional
-i have been paying huge amounts for my account but they never tell you why.
-They just disconnect you withoutinforming you or telling anything
- When you phone for assisstance you are put on hold for hours sometimes even get disconnected.
I dont know... read full review »
Mercedes
Not very long ago, the “engine-problem” light in my MERCEDES came on, at which stage I drove the vehicle directly to Rola Motors to have it checked.
The computer could immediately trace the problem and an engine-part had to be replaced. I think the cost was about R20’000. Initially I was told I will have to pay 40%. I begrudgingly agreed, feeling that I probably have no choice, and I said nothing. However, someone within Mercedes / dealership seemed to have felt strongly that it is not fair to have the customer pay for... read full review »
candice
On the 26 Dec 2010 i started having problems with my phone, Blackberry. I had then then taken my phone in to get fixed. The people at Geenstone Autopage had then told me to wait a week to see if the phone keeps having its problem, switching off offten and freezing. after a week of it still ahvinf the problem i went in again, they then told me i needed to do a software upgrade, which me being a female couldnt do so i had to go back the next day with my Laptop for them to do the soft ware upgrade which i did. then then asked me to wait another... read full review »
Intec
I have spend over R12 ooo on my ECD course and they were quick to call to enquire about the money I had to pay for course.Know that I have phoned them more than 13 times in the last 5 months, because my study material were late and I have to be fininshed this month, they just send it 3 months too late and with an extra module and now they tell me I have to pay extra for extention, but they send my modules too late. It's there mistake. I'm
still waiting on more material. What am I to do now? This is daylight robbery and they are... read full review »
Video venista
Video Venista stole R20.00 from my phone account. The charged for services which I didn't even subscribe to & now I'm told that I have to SMS "Stop" to their number to cancel the service. I didn't even get or receive anything from these lowlifes to justify the amount of money that they have stolen from me. ICASA & our cellphone network providers should do something to protect us from these bloodsuckers. read full review »
Ford Ranger
bought a new engine firstly they said I will pay R25000 I ended up paying R43000 and when I asked them to give me my old engine they did not give it to me now am worried that they overhauled the old engine and installed it instead of a new one so am not satisfied at all I need an investigation to be conducted inside as soon as possible.My contacts are Mugglestone Ntlabathi at 0782850429 read full review »
watchmvp.com
I paid for the watch to the above company onthe 6 April 2011
My credit card reference on my mobile phone is Zixiuyi Bootesmama AG China. I have tracked the watch through the compays site and the watch has been sent to Canada (Vancouver) instead of coming to me. My address is E James 58 Gordon Road Somerset West
South Africa 7130 I have e-mailed the watchmvp @ [email protected]. They will not reply to me. Please would you help me in this regard my order no. is ee542935731cn read full review »
ABSA Internet banking
I am trying to logon to the internet banking, but for the last week I cannot get onto the internet bank website read full review »
Bronx shoes
This is now my second pair of Bronx shoes were the soles started to crack after 4-6 months. Is this normal for a pair of Bronx shoes to start cracking after 4 months, can't you do something about this problem . I can't buy a new pair of shoes every 4-6 months, if need be i will send you supporting photos read full review »
MTN CELLPHONE
can you stop dedacting money in my phone read full review »
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