Our family of 4 rented a 3 bedroom, 2 bath apartment in Paris for 6 nights,7 days through Panache One World Travel based out of Cohasset, Mass. We didn't have hot water the entire length of our stay. The company made arrangements for us to use a hotel room across the street and down one block for showering. This inconvenience cost us time each day for each one of us to shower, and it cost us extra money to eat out every day as I wasn't going to wash dishes in cold water (especially while on a vacation of a life-time.) At night... read full review »

Several months ago I entered a competition to win a prize on the internet. As part of the conditions I had to purchase several products. One of them was from AuctionMonster for a one-off fee of approx $55.00. Unbeknowns to me in the fine print in the terms and conditions, they could continue to charge me AUD $66.18 every month until I told them not to. I was unable to contact them on their website by email and so wrote to them at their postal address on 21/7/07 telling them to cease charging me. They continued to charge me for July... read full review »

For all you who e mailed me I wanted to say that yesterday I received an apology from Afni< Inc. and a promise they would correct their false reports to credit bureaus within 90 days. We shall see. Just goes to show that the greedy don't always succeed - even in these United States ruled by corporate gluttonous bears. No offense to bears. George Todd. read full review »

The service form the Pizza Hut at 2724 W. Mercury Blvd. Hampton, VA. 23605 that i got was not what i expected it to be. I placed an internet order about 10:30pm and i was paying with a credit card. They called me about 10 mins till 11:00pm and stated that my card was declined and said that I had 10 mins to call back with my new card number. When i called, I was refused service because she said they were closed but still had 5 mins till 11:00pm. I am out raged because i order from Pizza Hut a lot. read full review »

We bought a WTW5540SQ Whirlpool Washing machine from The Brick 1 year and two weeks ago. One day after the basic 1 year warranty expired, the machine died. We bought the $80 extended warranty and called the Trans Global repair guy in to have a look at it. He said there were multiple things wrong with it and he would order the parts. He said they should be in on Thursday (this was Monday). On Thursday we called: the parts had not come in yet, call again Saturday... Saturday, they're still waiting for the parts from Whirlpool. Now it is 2... read full review »

I ordered 3 Canon E31/E40 toner Cartridges for or church copier. They did not work. I returned for replacement or money back as web site said. That was on June of 2006. I have contacted company on several occasions and was told would be shipped in 2 weeks. Still have not rec'd replacements or money back even after letters, emails, and calls. No response to any of these. read full review »

I bought a fisher price high chair for my grandson at Toys Rus. Took it home and tried to assemble it, went to the store took pictures of theirs and returned home again to try to assemble it. it would not stay upright. Sooo, I'm not putting my grandson in it. returned to the store to give it back and get my money back. Their policy is "once the box is open, all we can do is give your store credit". Just how the hell would i have known the chair was defective if i did not open the box? once i use my credit voucher that will... read full review »

I purchased 10,000.00 worth of kitchen appliances form The Brick in August 2006. The wall oven I purchased had a manufacturers defect, where everytime the self-clean feature is used the oven won't work afterwards. Kitchen aid has admitted that this is a manufacturers defect and told me on the phone that the oven is no longer made. In approx 7 months I have been without the use of my oven for approx 6 weeks in total, waiting for repair men, waiting for parts to be ordered, waiting for parts to be installed, etc. Each time the oven ha... read full review »

I bought jungle drawer knobs, received product but 3 were damaged because they were packaged too close together and knocked each other. That was in March 2007, emailed company and they offered to send me 3 new knobs to replace the broken ones, it is now September 2007 and I have emailed them at least once more about the knobs, but I have still not received the replacement. In the meantime my baby has been born in July and I am missing three drawer knobs on her dressers. read full review »

I bought compaq presario laptop V 6211 AU MODEL. ACCORDING TO THE SCHEME THERE WAS A FREE MP3 PLYR. FOR WHICH I SENT A DD (OF RS 300) in delhi WITH BARCODE SERIAL, MY BILL COPY ON 28/6/07. MY REDEMPTION CODE IS (0M8GCVWIEG). When i called the redemption team in delhi they told me to send a mail to [email protected] with a photo of the barcode i sent it three weeks back there is no response. When i called again they told me to send the mail to [email protected] there is no response from there also. It is very very poor service from hp team!!! read full review »

It's the reasonable expectation these days for tires to last up to 60,000 miles or more. My Touareg is the fourth car I've leased and the first I have ever had to buy tires for before --WAY BEFORE-- the lease is up. I think it was reasonable for me to expect these tires to be at least as good as the ones on my Audi, Acura, and Mercedes SUV. Yet, VW takes no responsibility for this poor engineering. No more VW's for me! The warranty expressly excludes tires (for precisely the reasons you stated), and the tire manufacturer... read full review »

Today I went to see Dr. Takahashi at the UCLA Medical Center, Dermatology Department, to whom my daughter was referred by her Primary Care Physician. My daughter is a 21-month-old baby. For our appointment we came 10 minutes early as it was asked in the letter we had received. Nevertheless we waited ONE HOUR AND TWENTY MINUTES until someone came to our room. My daughter was restless and was crying all the time. While running around she fell down and broke her lip. People in the staff room wouldn't even pay attention to us. And this i... read full review »

I have sent small fx calculator to India. The item haven't received by addressee nor any update from customer service for my query. I went sing post speed post service before I sent. I ask them how long will it take speed service, they said 1-3 working days, they knew i am sending calculator they written on my invoice. In fact, the postal charge is more than the item cost using speed service. Money is not a matter they should deliver as promise. ok tolerance 1 or 2 days not weeks... Injustice service. Item Sent date -... read full review »

Erie Insurance Group www.erieinsurance.com Buyer Beware! Erie's Family Life Policy: Customer Service is awful! They are rude, clueless and can't tell you anything. They had to outsource administrative work! Please shop elsewhere, you will be glad you did! read full review »

Yesterday I purchased Ice Coffee and through the straw a small roach came through and landed in my mouth. I never was so upset in my life. OMG beware! read full review »

Ordered a couch in June and that was to be originally delivered in 5 working days. Has now been 3 months and their web site claims to have no knowledge of my account. They did acknowledge it earlier and my credit card company has certainly been debited for the money they took. Beware! read full review »

It is my opinion that Russ Darrow Kia of Waukesha will likely go by the way of some other Kia dealers in the Milwaukee, WI area and else where... OUT OF BUSINESS. I recently had problems that surfaced with the air conditioner on my 2003 Kia Sedona following a warranty visit for the same repair. The service writer sent me directly to a toll free number for Kia (they don't even try to remedy these issues within the dealership) which resulted in an effort by the manufacture to try to convince me to spend over ($100.00) to help find what if... read full review »

I ordered 3 Canon E31/E40 toner Cartridges for or church copier. They did not work. I returned for replacement or money back as web site said. That was on June of 2006. I have contacted company on several occasions and was told would be shipped in 2 weeks. Still have not rec'd replacements or money back even after letters, emails, and calls. No response to any of these. read full review »

Serta mattress purchased from American Mattress Elmhurst Illinois In May of 2006, I purchased a $1,200 Serta mattress and box spring from American Mattress. I had a Serta over 10 years and it was time to replace it, so I purchased another Serta. The bed that was delivered was damaged (the ticking was picked and pulled and looked dirty). While the bed frame was being put together on my hardwood floor, it was dropped and scraped and left a gouge in the floor. I had to call the store and after a few more calls, I did get another mattress (had to... read full review »

Vandergriff Honda - Arlington, TX www.vandergriffhonda.com Vandergriff Honda of Arlington Texas did me wrong. I purchased a 2007 Dodge Charger from them on Sept1, 2007. When I was test driving the car I noticed the car pulling to the right. When I returned I checked the tires and there was Sawtooth edges on the tires meaning the car has a front end alignment problem. Well the salesman told me if they would fix it we would have a deal? I said yes and the salesman took the car to the service department. I purchased the car and the... read full review »

We have booked 50 tons power press Pillar Type Machine with Mankoo Machine Tools. The Owner met with us in Machinery Exhibition on 24th July were is committed to delivery machine within 20 days. Looking at commitment for Pratap Mankoo we have booked machine and gave him advance but its been more than 50 days now we haven't received machinery. Neither he ready to deliver machine nor Pratap is giving refund for machinery. I would request everybody to beware for Pratap Mankoo from Ludhiana. read full review »

T-Mobile USA www.t-mobile.com I bought a Samsung T809 from T-Mobile. It sh*t the bed, and they told me they wouldn't have anything to do with a new phone or a refund. Don't go to T-Mobile for phones or service. read full review »

On July 28, 2007 we went to Boat Tunes located at 307 N Goldenrod Road, Orlando, FL. We were looking for a used lower unit for a Mercury 115 hp. The sales person, Dave, had us look at several diagrams to try and figure out what type of motor we had. We were unsure, so we offered to go and get the serial numbers to verify. He told us not to worry and to come and look at a used one he had in stock. We did, and it looked good and the price seemed reasonable. We attempted to call our repair man at that point to verify it would work with our... read full review »

I shopped at http://www.barstoolhouse.com which belongs to Gatelys group in June. Just after I paid for the bar stools, I talked to one of the customer service associates and I discovered that the company doesn't post the right schedule for delivery on the internet site. They canceled the order and they said that they will refund the amount in 2 week. 3 months passed, they still didn't refund my money, plus when I reach the customer service after waiting 1 hour(I am not exaggerating), as soon as they understand my problem, they... read full review »

I really thought it ironic that DELL "gave me" an opportunity to rate a recent purchase. This happened to be the second AC adapter I had to get from DELL, the first was sent no charge and I paid for the second. I have been very unhappy with my DELL purchase. Refer to CASE # 166868909. My computer would overheat even with the fan on and I was told that since the 1 year warranty had just expired there was nothing that could be done. This on a computer that was barely one year old! My calls to DELL got nowhere. I was given no compensation... read full review »

Olympic Pools - Whitehall, PA / Pool Filter I went to Olympic pools in Macungie, PA to find out about a filter for my seasonal above ground pool. The person who was "assisting" us was rude and nasty. He sold us a filter for the pool, but he later told us that it would not work for this pool. When we got home with the filter, it was not assembled, it was missing hardware to assemble it and there were no directions or warranty information. I decided to return the pool filter to this store. When I got there, the man behind the... read full review »

MyDollarShop.com Actually, I was not ripped of by this company. But I came very close to being ripped off. I actually had my personal information filled in when I clicked on the T & C's. They are currently offering a "Free" online Dollar Shop, but upon reading the Terms and Conditions [T & C's] discovered that this "Free" store which supposedly included the waiving of franchise fees, and training, was $479.40 year [$39.95 x 12] every year. In addition to the monthly cost, the T & C's require... read full review »

SelectQuote www.selectquote.com SelectQuote, on line insurance brokers. Service is terrible, communications terrible. In summary, after 4 months of missteps, I am still waiting for my final quote. I would not recommend SelectQuote. read full review »

Ubisoft www.ubi.com Having purchased the FPS game Call Of Juarez to install on a Windows Server 2003 machine located at an ISP I discovered just how bad UBISoft customer service is. Now not checking to see if the game would run on server 2003 is my fault but everything else that happened after that illustrates how bad UBISoft CSR's can be. As the game wouldn't run on Windows 2003 I thought I may as well play the game on my gaming computer and just enjoy the game. What I got was a frustrating 3 hour period of "will it... read full review »

On Friday August 24 at approximately 3:30 pm, I stopped into the store located in the McKinley Mall area. I was looking for living room furniture for a house I just purchased. During the first 15 minutes I was in the store, more than 3 associates passed me without greeting me or offering to help me - the only way I was able to get any help was by walking through the entire store to the area near the service desk where most of the associates had congregated. When I was finally approached by an associate, the experience was very negative. He... read full review »

National Pen Company is a promotional gift company. On the literature they sent us and on their Website, www.pens.com, it clearly mentions that 2008 calendars will ship within 7 days or less. We placed an order with them on August 27, 2007 for a promotional event schedules for Sept 18, thinking we have plenty of time. After a week of multiple phone call and assurances that order is fine finally on Sept 4, 8 days after the order was placed here is what they mentioned: The 7 days promise is actually for 7 days after completion of production... read full review »

Yahoo voice automatically charges my debit card $2.99 (yes, 3 bucks) a month for my phone number and incoming calls. I have had funds on that card. On the day they tried to bill me, THEY had a problem, yet another company's payment went through just fine. Payments and deposits all month were fine, BUT Yahoo's. All this month, I got emails saying they couldn't get payment, yet when I SCOURED their website AND called them, I could not make a payment as they do not let you, only automatically by a system that apparently i... read full review »

I bought the Google Black Book over a month ago, this book is nothing more than some rehashed remade stuff that you can get for free from Google, Yahoo MSN or just a simple search. It is for beginners, When I asked for my money back they sent a nice letter stating NO cant do it. So don't but this book it is a SCAM... read full review »

I purchased a Pentair FNS PLUS 60 square foot diatomaceous earth pool filter from Best Buy pool Supply on 5 May 2006. At the time of purchase Best Buy's online ad indicated a 10 year warranty on the shell of the unit with a 1 year warranty on the remainder. I received the unit, had it operating in June, 2006. In August 2006, the upper shell began leaking water while in operation. The leak was about 1/3 of the way up from the sealing ring to the bottom shell and was from an apparent manufacturing problem, not from misuse or improper... read full review »

I am most unhappy with HP and HP Technical Support (1-800-474-6836). 1. The Getting Started HP Notebook PC Series document refers on page A-1 to “the recovery discs included with your computer”. NOT included. 2. After first booting of new computer, there were no icons, including Start, on the task bar and no useful icons, such as My Computer, IE, etc, on the desktop. So I consulted my HP Getting Started book which tells me first of all that I need merely use my "recovery discs included with" my computer or... read full review »

The manager at this mobile park was the most disrespectful person I've ever met. He was rude and unpleasant, personally insulted me and yelled at me, stating "you are terrorizing the neighbor" he also told me "NO" very rudely when I asked him to ask another neighbor to move his car from the front of my mobile home. This manager has hurt me emotionally and I may have to be hospitalized because of this. His target is to bring down a young girl to make her feel less than and make others disrespect me as well, then he won. I... read full review »

The authors name is Chris Carter. The book cost 29.99. I purchased the book and read most of it the first nite. When I went to pull it up about a week later it had disappeared and under its title was a copy of 'my pics'. I emailed and tried the support link and the page could not be found. here is the other info: Catch Him Inc., 3960 Howard Hughes Pkwy, 5th Floor, Las Vegas, NV 89109. http://www.catchhimandkeephim.com/e/20126/eBook read full review »

Two years back I have paid advance for booking a villa in MTech Developers Beach Village Project in Goa, I visited the place few months back, there seems to be progress and many thing that was told while booking is not accurate, they seems have no mood start construction work. I decided to cancel my booking and the whole game started there after, they took 3 months to give a post dated check, once I deposited after waiting for 2 more months, the check returned back. I found few interesting fact about these builder from the following... read full review »

A charge keeps showing up on my credit card statement. CIC*Triple Advantage , 877-4816825 , CA - and I know it's only $12.95, but I have called the company to explain to them that I have no idea what the charges are for and that I want it canceled immediately. Customer Service was not helpful, they even tried to say they could not cancel it. I have called a couple of times to request a refund to my credit card account and to cancel the whatever the "subscription" might be and they would not even offer that option to me until I... read full review »