2006 Lancer Ralliart aprox. 42000 KM Bought in Apr 2007 I have paint chips running up my hood, down the quarter panels, on the roof. I also have documentation stating this is a problem with the paint, not stone chips, from a qualified coatings (paint, etc.) inspector. I approached my Mitsubishi Dealer about this concern, and I was sent into the warranty process. The district manager says it is just stone chips, even though he has never officially seen the vehicle. I contacted their customer service and was told the District manager doe... read full review »

I took my truck to Annaville Transmission. The manager of the store, Steve Faucett, said he would look at the truck. Mr. Faucett called me and said nothing was wrong. I asked him if he checked the transmission fluid and he said yes. After picking up my truck, I was driving down I-37 when the hood flew up. The following morning I questioned Mr. Faucett to make sure he had completely shut the hood. Mr. Faucett told me he never opened the hood. When I reminded Mr. Faucett that he told me on the phone that he had checked the level of the... read full review »

I purchased a 2006 Hummer H3 a month ago from Thorton Chevrolet. I test drove the vehicle and all systems go, but as I was being briefed on the elaborite luxury, and acessories the sales women forgot to tell me that the one head rest DVD player didn't function. Although, throughout her speel of options this vehicle was supposed to have she left that part out. But she did manage to tell me that they were an aftermarket install and weren't covered under the factory warranty. However, I was under the assumption that most sensable car... read full review »

I PAID FOR 2 ORDERS IN RPMOUTLET.COM on 2/11/2009. my orders are N. 20770 and 20701. After 3 months just i only received partial. I called several times and always busy. I sent emails and never got a reply. Please avoid to purchase performance parts on this website. read full review »

Apparently BMW paint is more expensive than gold! The 'damage' in the picture cost over £200 to repair. Not only that but when queried this was the Insurance Price and as I chose not to pay by insurance but to pay myself they would have done it cheaper if they had known it was being paid personally but as they had raised the paperwork now it was tough. Insurance companies note you are being ripped off by this dealer! They would then not negotiate but rather issued court proceedings - great Customer Service Mr Fantom. read full review »

I ordered the Ding King via automated ordering from the T.V. ad and get NO info from CustomerStatus.com regarding my order. read full review »

Dear Sir, To the people who responsible for the Toyota Japan Manufacturer since we live here in State of Qatar with my husband we brought already 4 cars from Toyota Dealers Abdulghani . The truth is my husband is loyal costumer of Toyota before we live in Kuwait we have a Cressida Model then we move to Dubai and take another model of Land Cruiser Prado and then finally we moved here in Qatar first we take a Land Cruiser Prado again second Hi-Lux then Yaris. All those models of vehilces we don't have any problem until now we have it... read full review »

We bought from them shock absorber Gas Struts use for Japanese car under WDKYB brand (as their own brand) after we receive shipment, we found most of shock abs does't have gas inside, even due to bad quality oil seal uses inside, center liver do not comes and down easily. We sent back each part number one piece sample to them even had meeting, they accept their mistake for that lot. afterward we tried to communicate with them, they said us to give them photos, we sent them many goods photo but after that they never take care of our... read full review »

Poor customer service to say THE LEAST! I was promised a vehicle, set up the appt to meet with the salesman the next day, called as I was leaving my house to let them know I was on the way, got my baby up from his nap, drug my family out of the house, drove an hour to get there only to be told they "just sold it" BULL FREAKING SH*T. Then on top of that they had the nerve to try and place blame on me, "well, ma'am we asked you to come up here last night" I'M SORRY, I HAVE A BABY THAT I PUT TO SLEEP AT 8'OCLOCK AT... read full review »

My name is William D. Conley Jr., mailing address 1712 Stadium Drive, Bluefield WV 24701. Phone number 304-325-7613. I am writing to you of a case of Discrimination against me by Ramey Chevrolet, Rt. 19 and 460, Princeton WV 24740. Phone number 304-425-2134. In September of 2007 I leased a vehicle through this dealership, I was made aware that in the contract I was able to return the vehicle before the lease expired. On 19 May 2009 I went to look at a vehicle at the dealership after I had been called and informed by the sales person... read full review »

we accuse of stealing donuts we don, t enen get donuts I felt so hurt and embarrass. I felt like crimnal. The cirle k it was on 35 0n dunlap. please get back to me? thank you melissa rosato read full review »

My car was making a strange noise so I took it to Pacific Motor Service in Monterey. The owner, Kevin, told me it was a serious engine problem and would cost $3200 to repair. I told him I wanted to take it elsewhere for a second opinion. He told me it was a safety issue and refused to let me have the car back. I threatened to call the police and finally he handed me the keys. I took it to another mechanic who fixed the problem for $215. The second mechanic also told me it was not an engine problem OR a safety issue at all. The... read full review »

My name is Diana L. Jones. I purchased a car from Selbyville Holly Kia on April 18, 2009. The salesperson was very pleasant, and professional. I purchased a 2005 chevy colbalt. I had a trade in (2000 Alero) and I put a downpayment with it. 8 days later, I went Maryland and the car wouldn't start. I had to wait 30 minutes before it started. I called the dealership, took it back and I was told it was in the security system and then was I given instructions on how to use the keyless rem0te, and that may be the problem. Well the following... read full review »

The service is horrible. After the second attempt to repair brake noise, they called to say to pick up the vehicle at 4:00 as it was finished. At 3:50, when we on our way to pick up the vehicle, they stated that they would now have to keep it over night. Next day, after they had put my wife a beat up rental, they claimed it was fixed. They stated that they replaced the rotors. We picked it up and surprise, it is still not fixed. The rotors we not replaced and the vehicle still has brake issues. We are taking our vehicle to another repair... read full review »

I received a phone call from Bernardi Toyota stating they were interested in my 2005 Camry...I had bought it there 4 yrs. ago. They stated they were in need of "used" Camrys that were in good condition and that their service people had noticed mine fit the bill and also had low mileage. I scheduled an appt for Sat at 9:15am..was told to go in thee showroom and ask for a sales manager. I rec'd a confirmation call Fri evening at 6:24pm confirming the appt. I arrived there at 9:02..no one on the floor to assist me; finally at 9:10... read full review »

do not...i repeat do not buy a car from these liars...cheaters you will be swept aside like dust the service dept. is instructed to keep quiet the shady girls hiding in the back are the black widows DO NOT DO BUSINESS WITH THESE LOSERS STAY AWAY FROM KIA OF MANASSAS YOU ARE GIVEN FAIR WARNING IT WILL BE THE WORST BUYING EXPERIENCE OF YOUR LIFE LAZY...GOOD FOR NOTHING LIARS-CHEATS-THIEVES read full review »

I bought a warranty on the used car I purchased from Feldman's. They told me that it could be canceled at any time...within 30 days would get me a full refund...after 30 days wuld get me a pro-rated refund. I was due over $1, eaf6a400.00, and instead of returning the money to me, they added it as credit on my car. This was not where the money came from...nor is it where I asked it to be credited. In these tough times, I needed the money really bad. I called and complained, but of course there is no returned call. I will never again buy a vehicle from them. Stick to reputable dealers. read full review »

My wife took her 2000 Mercury Villager Sport to have the front end aligned and have the thermostat changed and have the sensor and cooling fan checked. She was given an estimate of approximately 3 hours to be repaired. After about 2.5 hrs my called to see how things were going and thats when Sandy told her that there was a problem and the mechanic came on the phone line and told that he had an issue with the van. He proceeded to tell my wife he had broke the thermostat housing. They were taking the van to the Ford dealership for a third party... read full review »

I purchased a set of vent visors for my 4 door truck. They fit poorly and interfered with the door weatherstrip and glass. I returned them immediately and am still waiting for almost 2 months for a refund to be issued. Numerous phone calls have led nowhere. The answer is always the same. We are waiting for the vendor to issue us a credits, and we will then refund your purchase price. Terrible customer service from a company that trumpets ''Customer satisfaction is out priority''. Avoid them like ''THE PLAGUE''. read full review »

Series of bad encounters with Honda USJ:- 1. When I purchased a Honda CRV in 2008, the sales person recommended that I purchase the add-ons from external suppliers via her because Honda is selling at a much more expensive prices. She did this in the Honda showroom itself. How unprofessional. She did not bother to run through the checklist when she delivered the car e.g. verify the engine number, show how the functions work, etc. 2. The service manager was not service-oriented and arrogant when dealing with complaints with regard to the... read full review »

Well I got a phone call on May 9th to review auto rewards for 1.95. LIKE A DUMMY i SAID YES. well on the 16th the envelope arrived. I looked it over and was not sure I wanted it. I only agreed to look it over cause they said there would be a 100.card to spend anywhere I wanted to, well there was no card. So I called to cancel this 3 or 4 times wouldent go thru . Just hung up every time, after holding for about 5 to 8 minuets. So today the 22nd day of May I got through. But they had already charged me 12.50 . They said no refunds. I feel very... read full review »

I received a form that i won a prize car, computer, money. I want to know is it a scam please answer? read full review »

All BP gas stations charge an extra 1.00 if you use a credit card. I wanted to buy a couple of items in the store in Garner NC and use the card one time. I was told by the clerk that I would have to swipe my card outside then come in and pay for the couple of items on a second charge, thus having my Visa charged an extra $1.00. They are charging per swipe. Talk about a rip off. I will be using BP gas from now on only as a last resort. What a horrible fraud. read full review »

I took my BMW to get a full inspection of condition after my used purchased. The mechanic took me to the shop area and showed me the 02 sensor wire was rubbing on the drive shaft. He told me he would put a piece of tape on it and Zip tie it out of the way of the drive shaft. This was suppose to be done for free. Instead he put tape on it and left it to continue to rub on the drive shaft . This caused the wire to rub through and cause the 02 sensor to stop working and needed to be replaced..I believe this was an oversight on the mechanics part... read full review »

Thrifty Cars ( Dealer in Clearwater ) sold my grandfather a lemon and refused to acknowledge the fact and ripped off a 73 year old man. My Grandfather saw a car on their website, called to speak to a manager, made an appointment, and proceeded to think he was getting a deal. He found out that Thrifty does not honor their word, warranty, or remember making any promises. I do not know how any of you can sleep at night. DO NOT BUY OR EVEN GO NEAR THRIFTY IN CLEARWATER, FLORIDA. THEY ARE DISHONEST PEOPLE WHO I HOPE BECOME A DEALERSHIP THAT... read full review »

5-11-09 I just bought a car at Planet Ford on I 45 in Houston, Tx. I could not imagine a worse place to buy a car. The sales man lied to us and tried to tack on charges he would not explain when we confronted him about them. The finance guy"Timmie Dowdley" Raised the cost of the car believing no one would notice then tried to tell us a $8400 car was going to be $385 a month for 60 mo. When i called him on this, it seemed that they had tacked on charge after charge without ever discussing it with us. and then they talk about giving me... read full review »

My car was scheduled for new spark plugs and wires at 4:00PM Saturday 02-02-07. Everything in my car was working fine at that time. That bill was $204.16. Is that the usual for a tune up on a 4-cylinder car? By Sunday afternoon I had no heat in the car. When I called on Monday I was told that the mechanics were nowhere near the thermostat for the heater and the car was "old and things wear out." I then left my car to have the heater repaired. Repairs were expected to take two days as a part had to be ordered from Hyundai. Meineke had... read full review »

In the paragraphs below I am describing a very intense problem I have had with a RV dealership. They are very unethical, unprofessional and untruthful, as you will hear in my complaint below. Please, if there is anything that you can do to help us with this problem I would greatly appreciate it? I’m at the end of my rope and no results in sight. In October of 2005 my husband and I went to Bankston Motor Homes in Huntsville, Alabama looking for a motor home or camper. We were planning to retire and do some traveling. We were shown... read full review »

So I was recently at Z auto Sound because I had just purchased a new pioneer head unit from a local electronics store, and for some reason it wasn't working with my XM receiver. So I decided I better go see the professionals at a car audio place. I found myself at Z auto Sound. One of the guys checked out my problem and said that it's very simple. "just reverse the cable" give me $30 and I'll get it working for you. Great! SO I'm waiting around for like 30 minutes, and the guy comes up to me and say... read full review »

Good Morning, I just wanted to share this bit of information with you. On May the 20th my car was towed from my apartment lot (due to me having an expired rental apartment sticker in my window. When I woke up I thought my car was stolen, until I realized that it may have been towed. I called the rental office at about 8am and was advised that my car was towed. The assistant provided me with the number (301-794-4599) and address of where my car was towed, (4706 Cremen RD, Temple Hills, MD 20748. I called the company Bumper 2 Bumper about... read full review »

Hello everyone! I just want to warn you to not buy any vehicle through www.autotrader.com or www.autotrader.ca There is a lot of scam there, usually it is cheap luxury cars like lexus BMW and etc. Be aware! THERE IS NOT SUCH THING EBAY MOTORS AS A THIRD PARTY. All these dealers usually tell that they are going through a divorce and that is the reason they are selling the car so cheap. BE SAFE! read full review »

Thrifty car dealership in Clearwater, Florida sells cars using tactics of dishonesty to its customers. The manager Dan and his partner Bo are liars and once the deal is made, they will not help you at all. The warranty on my vehicle was to cover 30 days or 3000 miles. The transmission started acting up 2 weeks after purchase and they told me to bring the car in. They said that the mechanic was booked up but could see us in two weeks. I informed them that we have only one vehicle and could we get a car as it was being fixed. They told me to... read full review »

I have been receiving multiple phone calls from this Repossession service. My uncle used my name as a reference for a vehicle that he bought and has defaulted on. His phone has been shut off and he does not have another phone number. I see him maybe once a month. and when I do I give him the number and tell him to call them back. Evidently he doesn't. I keep telling these people to quit calling here that I have done my part and to leave me & my wife alone. They continue calling. They called here again about 5 mins. ago. They think I... read full review »

I got a tow from cities towing and the total charge was $96.00. A few days later I checked my online statement and they charged my credit card three times for $96.00. When I called to let them know they made a mistake the girl basically told me there was nothing she is going to do about it and to take it up with my credit card company. She was very rude and would not refund me back for the two extra times they charged me. I looked them up on the BBB and it seams Im not the only one they have done this to. STAY away from them if you can. Horrible people. Thieves. read full review »

I brought my fiance's 2002 jetta in for a scheduled tune-up and routine oil change in May of 2009. When the dealership called me, they informed me that whomever did the last oil change (speculated Jiffy Lube), had damaged the oil pan to the point they would not perform the oil change until it was repaired because they did not want to be responsible if it was permanently damaged. I was unable to reach my fiance and hesitantly authorized the "repair" of $600+. Two hours later, my fiance informed me that she had gotten her last... read full review »

The worst ever customer service I have ever received from a reputed car rental company called Europcar. I made the bookings online which entitled me to a discount of 10% as compared to bookings made over the phone, just to end up at the car pickup point to know that I am not eligible for that discount as they are not aware of any discounts which I was supposed to get! - Worst communication in the organization. Secondly, I returned my car 2 days earlier than I was supposed to (which was done after talking to their customer service... read full review »

We have a 2004 Ford F-250 (diesel) that shuts off while driving. The water in the fuel indicator will appear and then the truck will completely shut down. We've been in traffic when this happens and nearly caused several accidents. I (the wife) no longer drive the truck in fear of an accident. The dealership has been unable to correct this problem. Has anyone had similiar issues and if so how did you rectify it ????? read full review »

I have had a 2006 Azera for a little over 3 years. If you check the service records you will find many, many repairs since the purchase. Some took 5-7 days in which they had to completely remove the dash and in one case take out the passenger seat. The air conditioner has been a problem every summer and required some sort of repair. I tried to return the car but was told that would be impossible si I just sucked it up. The service guys at the dealer have been terrific. The service manager Pat and the sevice drive person Joe have done an... read full review »

kg suzuki aka Northern Auto Group aka Planet Auto Mall - Kinney Galani Poor Sales. They spent too much time talking about the MSRP (manufacturer's suggested price). The key word here is "SUGGESTED". They want you to buy at full MSRP so they can earn thousands from you. They spent no time negotiating. AVOID THIS PLACE! read full review »