Pep boys#89 white marsh md i purchased a razor elec scooter at this store and charged the battery 2 times on the third time it would not take a charge. So i switched the battery with another scooter that belong to my other grandchild. It worked fine. Then i took a look at the battery it was not a razor battery. So i called razor and they told me that all of their scooters leave the factory with battery clearly marked with the name on the top of the battery. This scooter had a battery made by some generic manufacturer and was switched by... read full review »

I have a 2002 BMW 330i convertible. Yesterday (7/20/2007) I was driving on an expressway in Baltimore, Md when my car stalled. The highway was extremely busy and my husband and I are lucky we did not get killed. There were several lights (error lights) lit up, eml, check engine soon, brakes and one more like a triangle. I called the nearest BMW dealer and was told to bring the car or tow the car to them. After I shut off the ignition and restarted the car, I could drive about 25 mph to the dealer. After putting the car on a computer they... read full review »

Avistar Haynes Ave. Newark NJ This is a parking facility near Newark Airport that should be avoided. TWICE I had my car damaged as a result of parking there. There were large paint marks on both my left front and left back bumpers. There is no manager there to help and they take no responsibility. Other customers who were there when I was had the same complaints. DO NOT PARK THERE!! read full review »

Hello, I live in Bangalore and have purchased Hyundai Santro from Trident. I have had very bad experience dealing with each and every executive of Trident Hyundai. When I purchased a car, there was a lady executive who tried to keep me away from one year free insurance. Had I not been little alert, I would have paid extra 11K. When I gave my car for first free service, I asked the Trident service station to put a particular accessory. To my surprise, they fitted a secondhand piece. When I found it there itself, they were just sorry. I know... read full review »

I have a used truck that I bought as a never damaged truck. I have had to get the from straighten and a wheel that has a flat place in it, always have complained about this to the dealer, recessively I had some warranty work done which they replaced the fuel pump. The dealer gave the truck a inspection and tolled me that the right side drive shaft was damaged, and thats where the vibration was coming from. Now it gets real strange, When I picked up the truck from the dealer I walked around inspection and seen that they forgot to hook the... read full review »

Several weeks after my wife dropped off a car rented from County Car Rental our American Express was charged for $1200 for damages. When the car was rented several areas were noted on the rental agreement showing damages that had occurred prior to the rent agreement. Upon returning the car to the airport there was no one at the County Car Rental area, and in talking to other people in the area she found that was the norm rather than the exception. Time came where she had to leave to catch a flight, so she left the keys and a copy of... read full review »

When I traded in two vehicles for a 2006 GMC Envoy I did so to try and lower the monthly bills that were coming out of the house each month. My credit was not at its best but I had received lower scores when I was younger and had no problems getting financed at a much better rate. The dealer informed me that Nuvell was the only company that would finance me so I signed the paperwork wondering what was the problem. A few weeks later I went to the bank that I had done business with for fifteen years asking why I had been turned down only to fin... read full review »

Rust have been found inside both of the front seats. The inside rod which is fitted for the support purpose is completely coved with rust by which my seat is damaged. My car is in the warranty period. Registration no. WB02W1706, Engine no. 69107, Chasis no. 75200. Regards Vishal Kothari. 98318 56658 read full review »

Hi I was involved in an accident with my my golf 5 2.0 FSI on the 29th of June 2007 and submitted the claim to Regent Insurance in Durban on monday the 2nd of July 2007 to the Lady ( Jody Leith) that is handling my claim. I submitted the claim form together with the accident report number and contact details of the company that towed my car. I phoned the tow company on Sunday the 8th of July 2007 just check what's happening with the car as i have not heard from Regent (Jody), i found that Regent had authorized the for the car to be moved... read full review »

On Monday, July 16, 2007, I went to pick up my 2003 Toyota 4 Runner, when I arrived, we did a walk around to inspect the vehicle and I was telling the Manager, Todd, that my step panel was black when I brought the vehicle in, and he disputed with me and husband about the color. He refused to paint the step panel back to the color. As I spoke with him about the vehicle, he walked away, and stated that he would not talk to me. I proceeded and went to speak with the Owner/Mary Lou, and she was very rude to me, in order to prove to them that... read full review »

I have got a pre-approved car loan sanctioned from my bank. I tried to contact them several times, but they were simply saying that some one will get in touch with me sooner but none contacted. please request the concerned authority at DD motors Mayapuri, New Delhi. Maruti company is the biggest car company in this country and such a gap in service. Regards V sriram 9818124385 read full review »

I'm writing this complaint wondering if I’m the only person in this situation. I'm a small business owner with 4 tow trucks and a light duty service truck. I bought all 4 of my tow trucks from a place called Beltway International in Baltimore Maryland within the past 2 years. Since The International company is known for its reputation with reliability and warranty I figured this was the best way to go. Since then I have had nothing but problems with the trucks. I cannot even begin to write the amount of times our truck... read full review »

I recently purchased a CBZ extreme on March 15, 2007. There is already a rust on the bike. When I complained to the service department of Hero Honda they referred me to the sales department, who after inspecting state they cannot rectify it. This is sheer manufactures defect and not mine. As I keep the bike well covered and away from water which could probably have caused the rust. The rust is in the swingarm of the bike. I'm really pissed off with this. I spend so much of money to buy this bike, but now so soon there is a rust... read full review »

I was sent to Enterprise rent-a-car by Future Ford of Clovis Ca. because they damage my car and they sent up the rental at no charge due to there error of damage to my car. So I went down to the car rental to get the rental on March 22, 2007 they told me that they needed my credit Card for only a preauthorize of 50.00 for gas purposes only by Enterprise rent-a-car only because the dealership will not pay for gas or tax. The only reason why I pick up the rental is because I'm disable and I needed a car for my doctor appointments and the... read full review »

I have bought 6 cars from 3way chevrolet in bakersfield, california in thee past 7 years and all have been brand new! There was factory defects in 4 out of 6, should of learned my lesson this I know! The first time I purchased a 2002 chevy avelanch the gas tank had to be removed when we picked up the truck we had noticed a large dent in the hood and it looked like it had been covered with paint, when we complained to the manager he accused us of touching up the paint we could not believe we were treated so badly!anyhow the customer service is also I have to say the worst in customer service I finally got smart and am buying from GMC DEALER! read full review »

Purchased a new 325Ci convertible and I did not even have 3,200 miles before I had to take it to the dealer to have the drives seat (window side) repaired. The beige leather seat just wore down to white, like a cheap gardening glove. Then two weeks later the same thing is happening and now they said that I gouged it. The regional rep. told the dealer that it is not a manf. defect so they will not pay to replace the seat. The dealer has fixed it again and it looks terrible. A $43,000 car that drives great and the seat looks like it has 95,000... read full review »

Don't get sucked into the FORD e-payment system. They send you one e-mail and no further reminders so if you trash that e-mail or it goes to your junk mailbox, you will end up with a late payment and they won't do anything about it. Most companies notify you in the sign up screen with the option of receiving both notices (mail and e-mail). Ford doesn't. Their legal gibberish tells you they will only send you one notice. This type practice clearly defines the company and tells me why I haven't owned another... read full review »

I went to the ALTA Nissan dealer at Richmond Hill, Ontario, Canada to buy a car by trading in my old car. The sales agent called William Wou, used the Nissan website calculator to explain the monthly payment to me and then asked me to sign the contract and pay deposit. After I went home, I found out that calculator on the Nissan web site deducted the tax for the downpayment. It shouldn't be used for calculating the trade-in value of my old car because the trade-in value should be tax-free. This sales agent cheated me. Please be careful when you deal with this car dealer. read full review »

I have a very bitter experience with the service of TATA SUMO victa they have a very poor after sale services at Port Blair authorized service station and no back up of spares with dealer, though my vehicles in still in the guarantee period they have charged for the tighting of u bolt of the vehicle and they don't have any skilled mechanics and they never failed to rectify the fault. It is my humble request that this matter should be dealt seriously and a service engineer should be permanently posted to this islands as there is plenty of TATA vehicles available. Hope my complaint may be put up with the board and a line of action taken. read full review »

I gave a cheque dated 29/06/07 for Rs. 3860/-(vide cheque no.000007)drawn on Bank of India payable to ICICI Lombard General Insurance co. Ltd. for renewal of my Private Car Vehicle policy no.3001/1523496/00/000 to their executive Ashwani k sharma(Mobile: 9990454627)) but till date I haven't even received the cover note for the same. My policy expires on 10 July,2007(i.e. Today) and my vehicle is still not insured for the current year. when I called up Ashwani he told me that he's left the job and gave me his bosses contact details. I... read full review »

I bought a set of new tires from a mail order company. I needed to have the tires mounted and balanced, so I took the vehicle to Sears Automotive. After I signed the paper work, I left and came back about 1.5 hours later to pick up my car. Before I left the packing lot, I inspected all the four tires and wheels to make sure they were installed properly. I discovered that all four of my alloy wheels are scratched all around the lug holes. Also the wheels were gouged in the inner edge of the rim. The pattern were uniform and about 2-3 inche... read full review »

This is regarding my Discover bike which I own. You may be unaware what a customer of BAJAJ undergoes when he own a product of BAJAJ. I am writing this to you for your information only and not with any other intension. I am very disturbed by what has happened to my bike & i could not keep it to myself. If you really think customer is first, then please do read this. I own a Bajaj Discover ES. Ever since i bought this bike there was an unusual sound coming from the chain box. Experts from bajaj themselves could not solve... read full review »

On May 9, 2007 my 03 Corvette had a dead battery. I live in CA and keep the vett at a friend's house in Clermont, FL. My friend took the car to Bill Seidle Chevrolet and told them to replace the battery. The garage told my friend that the vehicle would need a dx test. My friend knows minimal about cars and agreed. The garage then came to the conclusion that the battery & alternator needed to be replaced in addition to the fuel injection system being cleaned. The bill went from an approx $100 battery to now $1200. My friend said... read full review »

I have bought a Super Slpendor bike from Classic Automobiles ,one of the sub dealers of Unique automobiles, Kolhapur, Maharashtra, India. It was sold to me in improper condition with a promise of replacing bad parts within four days but still, after 3 (three) months, I haven't got my bikes parts changed. read full review »

I brought my Santa Fe to Good year to repair a check engine light that continued to come on and off. I was told it needed extensive work besides the repair to the check engine light. I dealt with a gentleman named Kevin. The repair work was done and paid for in the amount of $1,943.94 and after two days the check engine light came back on. I was told it would cost another diagnostic fee if the problem was due to something else. When I picked up the car I was told if it comes back again to take it to Aamco because Good year could not repair the... read full review »

Our 2002 nissan pathfinder/ chilicoot has only 120 000 kms on it and it blew the engine on the weekend. We have always maintained it and have never driven it hard. The dealership here in Sudbury, Ontario, Canada won't even take the time to tear the engine down to see what exactly broke inside of it. They are charging us over $5200 for a used engine on a truck that is only 5 years old and 20,000 kms over the warranty. They should be ashamed of themselves! read full review »

I wish to log a complaint about Lanier Auto Care 9815 Main Street Woodstock, GA. Not only did they NOT repair my Lincoln, as they said they could, they put 3 scratches in the finish. When I spoke with them about this, they offered no remedy. Can't get the owner on the phone. This is a terrible way to do business & I will never bring my cars to them again. read full review »

We have purchased Indica V2 DLS Disel car vide registration No. DL 3CAC3623 from M/S Sanya Motors, Mayapuri New Delhi in Feb. 2005. Till date the car has run just 13000 KM and is still covered under extended warranty. Since October 2006 the car has had a recurring starting problem. In the 1st instance the dealer changed the fuel filter assembly and charged us around Rs.2200-00. The fault reappeared within seven days. The car was again attended by your dealer and this time they changed the solenoid switch under extended warranty... read full review »

I bought Swift LDI (AP28BF303) from dealer RKS Saboo Somajiguda. From very first month it has started giving me trouble I have been sending it to your service station regularly but still they were not able to rectify the problem. When it broke down for the 1st time I have given it to RKS Sec-Bad Service Station they have changed some Electrical Unit & promised me that the Problem would not be repeated. But once again it has Broken Down near Nan King Sec – Bad i called Saboo Motors Service Center they have sent ACER MOTORS... read full review »

My BMW X5 has now once again been at Leohaese Centurion for more than a month, with the original problem. This vehicle has spent almost 4 month at the dealership, and I have been totally inconvenienced and unable to perform my work and other duties effectively because of this. I do not want this vehicle back due to all the problem I have had with it, and as per my original dealings with J. Due Plessis, I would like this vehicle exchanged for a similar one, as he agreed. As per the letter bellow this vehicle is not at all in the same... read full review »

Winter park, fl. 32789. On 5/2/06 bought a Chrysler was financed through am trust bank cleveland, ohio. Have copy of contract i signed and copy of contract from bank which is forged. Was harassed so much from bank, refinanced through state farm. Made out police report with sherrifs department, have heard nothing. Paid an att. Which was also a waste of money. Have all kinds of proof of this situation. People should get copies of contracts from banks, they may be different from one they signed. read full review »

Beltway Auto Mart 3101 Mountain Rd. Pasadena, Md. 21122 website - www.beltwayauto.com e-mail address - johnborotka AT covad.net I bought a 2000 Land Rover from Beltway Auto Mart on June 21st 2006. Before driving the vehicle off the lot I noticed the rear door did not open from the outside. The salesman said to bring it back and they would take care of it. On the way home i noticed the cruise control and electronic control for the passenger seat did not work. The car came with a 90 day warranty which specifically states that the... read full review »

Their location appears to be Lincoln, Nebraska, but this is not clear. That is the address for the Heritage Warranty Mutual Insurance Risk Retention Group that underwrites the plan. Butler Financial Solutions, LLC of Boca Raton, FL is the "we, us, our" in the contract. However, claims seem to be administered by Vermeco, Inc. of El Paso, TX. Claims are paid by a third-party administrator that apparently pays claims only when they have money from the insurance company. It appears form talking with the supervisor at the administrator... read full review »

Tustin Buick Pontiac GMC 1 Auto Center Dr Tustin, CA 92782 I purchased a GMC truck from this dealership. I had the tow mirrors replaced with stock mirrors. After replacement, we found that the mirrors did not work properly and they said there was nothing they could do to fix them. I asked for a refund for the cost of the replacement, and they refused. I offered to just take 50% of the install price in an effort to work with them. They refused. I contacted the Better Business Bureau. Tustin Buick did not respond and ended up with an... read full review »

Letter written to: Greyhound Lines, Inc. Mr. Steve Gorman, CEO Ms. Robinson P.O. Box 660689 Dallas, Texas 75266 I would like to inform you of a disturbing incident that took place on May 18, 2007 aboard your Greyhound bus. It was caused by one of your employees and was exacerbated by the fact that Greyhound.com does not list the address of bus stop locations on your website. On May 18, I purchased a one way ticket to Lemore, CA at the Paso Robles, CA Greyhound station for my 16 year old daughter, Vincenza Zenobio. Before... read full review »

This enterprise by email advice informed me that I was a winner of a 2006 % series BMW sedan plus GBP 500,000 and to email them back to provide address and contact detail. I note that others have posted complaints and the ticket and Serial No's quoted are identical even though the "Winner" is completely different. I conclude this is a shame. This event occurred on the 1st July 2007. Beware! read full review »

On 6/28/07, I reserved a hotel through Priceline and was charged $77/per night through “name your own price.” I had initially bid $60, but was told by Priceline that if I added $17 more, they could try again. Since my intention was to get a room with 2 queen beds, I was okay with paying $77. That same day, I called the hotel and the management told me that the room reserved was for a room with a king-size bed costing $69/per night. Note that I paid $77 through Priceline. The hotel refused to give me a room with 2 queen... read full review »

I recently purchased a $350 part for my 94 Lexus ES300 from Partstrain.com. I received the part ok within a few days of placing the order however discovered I ordered the incorrect item and needed to return the part. I contacted PartsTrain well within the 21 day return policy window to request a RMA number and ship to address. PartsTrain provided both the RMA number and ship address but it took 4 DAYS to receive it after calling them a dozen times asking why is it taking so long to receive the return information. I immediately shipped the... read full review »

General Motors PO 33172 Detroit, Michigan 48323-5172 We have a 2004 Pontiac Vibe that has approximately 78,000 miles on it and a few weeks ago our transmission went out. We had the vehicle towed to the closet transmission repair and they found that the transmission had such severe damage that it could not be rebuilt. The cost $2500.00!! On a car that we owe almost $7000.00 on still. We called Pontiac Elhart to find out if Pontiac had a longer warranty on the transmission and they told us to bring the vehicle to them. When we... read full review »