CATEGORY: Automotive
Northpoint Nissan Little Rock, AR
My Nissan 2000 Crewcab was leaking antifreeze. I took it to Northpoint for a diag check, they told me I had a busted Radiator hose and needed a Headgasket replacement repair, for a total cost of $1,804. I was called back about two weeks later and informed my truck was repaired but I had a loud knocking noise. Northpoint Nissan told me I needed a new engine because these things happen in vehicle repair.They located a rebuilt engine. When my engine was pulled to replace it they discovered a carbon deposit. Northpoint takes the Carbon deposit out... read full review »
BMW Automobile Company
THE INTERNATIONAL AWARENESS
PROMOTION DEPARTMENT OF
THE BMW AUTOMOBILE COMPANY.
22 Garden Close, Stamford,
Lincs, PE9 2YP, London
United Kingdom.
Reference Number: BMW:2551256003/23
!!!CONGRATULATION YOU ARE A WINNER!!!
The Board of Directors, members of staff and the International Awareness Promotion Department of the BMW Automobile Company, wishes to congratulate you on your success as the STAR PRIZE WINNER in this years' BMW Automobile International Awareness Promotion (IAP) held on Monday 18th of June 2007... read full review »
2005 Pontiac Grand am
Last year my wife and I purchased a 2005 Pontiac Grand am, which after the first year was an awesome car, great gas mileage & drove nice. That is until about 3 weeks ago when my wife was on her way to work the car suddenly took off on her and with her foot off the gas it would run 80MPH on its own. She almost got into a terrible accident that really had her scared and shook up. The only way she made it to work was to ride the brake to keep her speed down and to stop at a light she would have to put the car in neutral and would rev up a... read full review »
Raj Autowheels Ajmer
I am in ajmer and own three maruti cars and have heard a lot about Maruti.But i was shocked to see a SANTRO car painted on the main board of the new maruti dealership (Raj Autowheels) at the Jaipur road service station. This is a disgrace for the company and it shows that Maruti is just keen to sell in big numbers rather than concentrate on other issues. Too bad Maruti. read full review »
Tipton Honda - El Cajon, CA
On 6/16/07 I had my car towed to Tipton Honda in El Cajon, CA. I spoke with Roger the Assistant Service Manager. I informed him of the problem with my car (it would turn over just not fire) and he indicated that they would perform a diagnostic analysis to determine what was wrong. The cost of the diagnostic check was $90.00. I left the car at about 9:00 am. At approximately 3:00 pm I received a call from Roger. He informed me that the battery and battery cables were corroded and would need to be replaced before they could do a diagnostic test... read full review »
Apollo Casualty Co - Des Plaines, IL
Apollo Casualty, Des Plaines, IL - Insurance Company
I was recently involved in an accident with someone who is insured by Apollo Casualty. I was stopped at a red light minding my own business when I was rear-ended. Due to location and time of day, the police advised me to go over to the police station to make a report. The other person didn't show up until the next day. The officer explained to me that the man would be ticketed for failure to stop to avoid an accident.
Dealing with this TERRIBLE insurance company has been the... read full review »
2006 Nissan Altima SE-R
Superior Nissan of Carson - 1505 East 223rd Street Carson, CA 90745. Toll Free: 866-836-6666 Phone: 310-835-1178
I must let you know how dissatisfied with the service that I have received at Superior Nissan of Carson. I've owned many cars in my day and many Nissans, but this is hands down one of the worst service departments I have experienced. First of all, I just took a practically brand new car in for two problems that should not have happened. We purchased a 2006 Nissan Altima SE-R from the dealership in late 2005. Mid-2006, the... read full review »
Budget
On June 18th I rented a car from Budget @ the White Plains airport with the scheduled return to Daytona BEach but a possible return back to the originating rental location. I was told by the counter person "No Problem, just bring it back here if you fly home". He never told me to call and change my reservation. I did in fact drive home and returned the car to the rental counter drop box, I was then charged $250.00 for an illegal dropoff. when I called to question the charges the Customer service clerk was so rude, I was always under... read full review »
Sundaram Finance - Chennai
We had taken car finance from the Vijayawad branch of Sundaram Finance in the year June 2002. We completed all the 36 EMI's without default in the year June 2005.
Subsequently we requested for the no objection certificate and other relevant documents from the branch office for the past 2 years. However we were told that these documents need to come from our Head office at chennai.
Recently we approached the Head of Andhra region of Sundaram finance and they are now demanding around Four Thousand rupees in the name of collection... read full review »
Victoria Hyundai
On june 29, 2007 i took my car in for a regular tune-up, and low and behold my service bill was twice the price do to them doing unauthorized work on my car. The shop refused to drop the extra charges. So if any one in the victoria area is reading this, please do not take your car here, or even purchase any car from them at all. read full review »
General Motors / Pontiac
We have a 2004 Pontiac Vibe that has approximately 78,000 miles on it and a few weeks ago our transmission went out. We had the vehicle towed to the closet transmission repair and they found that the transmission had such severe damage that it could not be rebuilt. The cost $2500.00 on a car that we thought we could depend on. Our 2003 Honda Civic has twice as many miles on it without any costly repairs.
We called Pontiac Elhart to find out if Pontiac had a longer warranty on the transmission and they told us to bring the vehicle to... read full review »
West Broad Volkswagen
My engine light was on in my 2002 VW Jetta. I took it to the auto shop I usually use and he couldn't find anything wrong after running a diagnostic test and apologized that I would have to take it to my dealer (West Broad Volkswagen). He didn't charge me anything. The dealer said I would have to pay $82 upfront for the testing which I agreed to; then I received a call back saying they couldn't find anything wrong and would need to charge another approx $100 for more diagnostic testing. I asked what happens if you still... read full review »
Wilmington Nissan
Wilmington Nissan
5406 Market street
Wilmington NC 284105
910.392.4300
On Tuesday, June 19th, 2007, I made my sixth trip to Wilmington Nissan, the third in the same day, to discuss actual terms of buying a Versa hatchback. The salesman, Jim Sessoms, refused to discuss figures. On Wednesday, I called the dealership and asked if anyone there was interested in selling me a car. I got an immediate appointment, discussed price, terms, etc., and on Thursday left my car as a trade, and presented a cashier's check for the remainder... read full review »
Tata Motors / Tata Indica Xeta
I bought a Tata Indica Xeta 1.2 on 8th Feb, 2007 from one of the dealers of the Tata Cars, Vivek Automobiles located on Mathura Road, New Delhi.
Vivek Automobiles'S Promises while selling the Car to me.
They had promised to me that they would get the CNG fitted into my car. They suggested that I should run the cars for a month or so and then I should get the CNG fitted into my Tata Indica Xeta 1.2.
Vivek Automobiles of Tata Motors's Post Sell Service Experience.
It's been over 4 months since I bought the car... read full review »
Dodge Dakota
I had purchased a new 2006 Dodge Dakota at Jenkins Chrysler and Dodge in Cumberland, Md. last September. Several months later it developed an abnormal shaking in the vehicle when the brakes were applied. I took the vehicle back to Jenkins and they told me the drums and rotors needed turned and also the pads replaced.
I left the vehicle and they done what ever was necessary to correct the problem. I was asked to retrieve the vehicle a short time latter which I did but before I drove it off the lot noticed the brake pedal went almost to the... read full review »
Ultimate Warranty
Do not buy a After Market Auto Warranty from Ultimate Warranty Corporation. I purchased a After Market Auto Warranty from Ultimate Warranty Corporation and I have had nothing but problems. Ultimate warranty was supposed to give me an auto warranty with no deductible. This was in my contract, No deductible. They made a mistake on their end as a result they charged me an extra $50 for any claim. They did not honor their contract and continued to charge me a deductible until I threatened lawsuit and contacted the regional sale rep for Ultimate... read full review »
Legion Global
I also am very embarrassed to say that I was taken by Legion Global. I purchased 2 atvs from the location in New Lenox in person and have found that by time I make all of the repairs I could have bought 2 Polaris atvs. The 125cc isn't a 125 its a 110cc and is shaking itself apart, I have to tighten bolts all of time. I took it back to the store to have it repaired under warranty and got it back in worst shape. The chain was adjusted and all of the bolts for the rear axle were left loose. I left a list of 5 things to repair and only one... read full review »
Talwar Hyundai Service Center
I went to the Talwar Hyundai Service center at Tolichowki, Hyderabad on 27th June 2007 to get the wind screen replaced as I met with a minor accident. The service adviser there (Mr Arshad, ph: 9848884235) does not have the common mannerism and respect for customer and behaved as if he was doing a favor to me.
The jobs written on the job card were: 1. To replace the wind screen and 2. Replace the wipers. They made me run around the service station in the morning by calling me the next day saying the car is ready whereas the repair was no... read full review »
Toyota AAA Delership - Qatar
Toyota dealership in Qatar is a living shame. It is in complete contradiction to anything Toyota Stands for and claims in its adverting. Here is my letter to the General Mangaer of its dealership in Qatar.
Vehicle: Toyota Fortuner 2006 GX
Reference: Car Reg. No: Number Withheld
Job Card No: Number Withheld
File No: Number Witheld.
My car had a minor accident in the month of May. On 3rd of June I presented the Insurance file No and all the police Papers to the Body Shop workshop. Prima facie I was told come after a month. I went... read full review »
Indian Oil
The Indian Oil petrol bunk popularly known as "Kadirenalli Petrol Bunk" located at Uttarahalli Main Road, Padmanabha Nagar, Bangalore, doesn't satisfies neither quality or quantity. Every time when I go to fill the petrol, I had to quarrel with them for quantity of petrol, and in the evening I realize that the petrol is mixed, as my moped (which usually runs for 60-65 kmpl) runs for only 35-40 kmpl. They always try to hide the electronic reading while feeding the petrol without reseting the reading. This hopeless activity of this petrol bunk is more frequent. read full review »
2006 Corvette Coupe Z51
I purchased a 2006 Z51 corvette in Dec. 2005. When I purchased the car it was for a recreational vehicle. I only drive the car on weekend and on vacations. I have less then 10,000 miles on the car at this time.
My problem is the following:
After I purchased the vehicle I noticed a squealing noise when I would apply the brakes. When I called the dealer regarding this noise they told me it was normal for that type of brakes, high performance. Being a 1st time owner of a vette I took their word for it. The noise has since got worse so... read full review »
Nagappa Auto / Hero Honda
I taken the hero honda splendor bike from Nagappa autos. It has a noise problem in the engine, I complaint about the noise, but the dealer says that it is normal. Anyone has the same experience? read full review »
Westlake Financial - Texas
I purchased my vehicle in 2006. I was paying my car note on time. I then came into some financial hardships that cause me to fall behind. Bottom line, the representative told me that I could bay a certain amount, and then pay the other amount 2 weeks after. Then when my payment came I would only pay half for that month. I wasn't able to pay on that schedule, but got the total amount in.
The representative then told me that was not the agreement. I told her, " you know what, I need to start recording these conversation. You all... read full review »
Remanufactured.com
Wow! What a crappy business. The worst customer service ever. After taking $6000 of my money they failed to deliver a Olds 455 engine as promised. Many, many, many phone calls and emails were not delivered. It was not until I threatened to call the State Troopers did the engine get shipped (10 days after they had said it was shipped and a month+ late). When the engine got here it was not complete. We had ordered a turn key engine and the engine was missing almost $1000 in parts. My mechanic finished building it on his own dime. We installed it... read full review »
Carson City Toyota
Carson City Toyota
3659 South Carson St.
Carson City, NV 89701
Phone (775) 882-8211
Fax: (775) 882-4085
info AT carsoncitytoyota.com
We visited Carson City Toyota to buy a SUV. The dealer did not have the color and model we wanted and the dealer told us that they would get us one in three weeks plus. We signed a purchase order on 06/05. The dealer wanted us to put a $ 1000 deposit as good faith. The sales person told us that they are going to hold the check and will not be cashed until they get us the car.
The check wa... read full review »
21st Century Auto Insurance
I was involved in a car accident on 12-26-06 at the Westfield shopping mall in Arcadia, CA. I was waiting for a parking space. A car in back of me tried to pass me, but she miscalculated and ran into my car. My driver side taillight was hit, her mirror on her passenger side of the car fell off and was dangling by a cord.
I called the driver of the other car (Toni) on 1-3-07 after I got the estimate for the damages. She called me back the same day at 6:21 pm and left a message on my cell phone voice mail telling me to go ahead and... read full review »
Valvoline Instant Oil Change - Warwick, Rhode Island
I went to Valvoline Instant Oil Change on Warwick Avenue, in Warwick, Rhode Island on 6/13/07 for an oil change. Unfortunately, the employee that performed the oil change did not tighten the oil filter properly. As a result the oil slowly drained from the vehicle resulting in major damage to the engine. Ultimately, I had to have the engine replaced at a cost of $2000.00... The manager at the Valvoline Instant Oil Change denied any wrong doing, even though the mechanic that I brought the vehicle to (because of the engine noise) had to turn the... read full review »
Fred Fincher Motors
Fred Fincher Motors
8600 N. freeway
Houston, Texas 77238
I, Leroy Compton purchase a used vehicle from this company on 01/20/2007 for 1,800.00 down and 325.00 per month. On 02/03/2007 I had to take the car to a transmission repair center due to failures with in the transmission. The bill came up to a total of 2,200.00. On the date of the sale I was given a 90 day warranty and the warranty should have covered transmission failures,engine failures , and the drive axle., however the warranty only covered 850.00 of the cost due the... read full review »
Georgia Motors, LLC
On 12-2-06, I purchased a 1996 Chevrolet Convertible, Cavilier LS from Georgia Motors, LLC, 2601 Highway 78, Loganville, GA 30052 (770-554-5404).
On 12-8-06, I emailed Sonny at ([email protected]) requesting the emissions test to register the vehicle. GA Motors, LLC responded "We have done an emission test on the said vehicle... I will fax you the emissions paper ASAP". I never received it and went to register it 3 times, before it appears on the system at the TAG Office.
On 6-11-07, I ran a VIN check via... read full review »
Freightliner
Sold heavily by the company, the Smart Shift technology HAS NOT BEEN PERFECTED. I purchased 3 M2's in Feb. 2007 with the technology and all are having problems. What's worse, is that the electronics are so complicated the service techs can't fix them. They try to get instructions from Mercedes (maker of Smart Shift) but it appears the troubleshooting is either unclear or "over their heads". Both dealerships in Orlando and Tampa can't fix the problem.
I'm 13 days in the shop with no results on a new vehicle. Don't make the same mistake. read full review »
Monro Muffler & Brake
For the last four years, I have been a mechanic for Monro Muffler & Brake. The company pay plan is based on a percentage commission for work performed. Even though I have proven, (when given the chance), that I could be as productive as most of their other mechanics, I have been blocked from making money by unscrupulous managers, and assistant managers. As it stands right now, I am almost penniless from this unfair company's ridiculous pay plan, and the latest manager I work under, is a loud mouthed, abusive person with delusions of... read full review »
TATA AIG
On the 19 Jun 2007 I had received one call from TATA AIG Executive saying that as you have canceled one policy that was issued to you by HSBC. We have to refund your money, I said ok but he said for refunding your money, you need to attained one fresh call for new policy so that we will cancel it with new policy number but you don't have to pay nothing for this. This is the only one way to refund your money as per that he called me and taken my card no and cvc no with new policy ref no is MCIT0706186409.
After completion of the call... read full review »
Kotak Mahindra Bank / Vague Loan Procedure & Policies
This is a formal complaint against the kind of mental & physical harassments, I received while trying to finance a used car from Kotak mahindra Bank, Delhi. I simply can't understand why the bank is ready to finance easily for a new car, but asks hell lot of docs while going for a true value car. Even, if the bank is a partner of that showroom. It simply means that even the partners are not sure about the quality of true value cars. Then how can Maruti expects its customers to be loyal enough?
Further if the bank is asking for... read full review »
Enterprise Rental
I went to enterprise rental company and the company stated i damaged a vehicle. I never damaged the vehicle the man gave me the car since i was in a rush because been waiting to rent the vehicle for an hour and a half without looking over the vehicle very well. I bring it back they tell me to contact my insurance for the damage never had an accident in the vehicle very upset but will get an attorney. read full review »
Bajaj Bikes - Khivraj Dealer
I was not very satisfied with bike i purchased from khivraj showroom:
1. firstly the executives gave me a wrong idea regarding the finance scheme for 180 cc pulsar.
2. the environment was very unfriendly.
3. the manger was not very co operative with me, he wanted me to take that bike so much, which had many defects in it.
4. i was not allowed to select the bike i wanted from the showroom.
5. the gave me a defective bike, and went on arguing with me, instead of giving me a solution for it. read full review »
Volkswagen Dealership - Oman
I bought a car Volkswagen Touareg on august 2005 and what i know that the basic warranty is 4yrs, it was raining here in oman on 06/06/2007 little rain goes into the car but it did not effect the car at all, but just in case i didn't not start the car i took to the dealership here in oman and the first thing they told me is that (you don't have anymore warranty) i asked why??
They said because the water goes into the car!!! And they brought up a quotation for more than $24'000 (TWENTY FOUR THOUSANDS DOLLARS) and thats only... read full review »
Saab
I have a 2002 saab 93 hatchback. Two years ago the dashboard display above the cd player was starting to go out. Now it's totally not readable. Also i had to change the electronic sending unit that controls the heat. My saab repair person says i need a new display and it will cost about 400.00 dollars, he also says the electronic should be warrantied or made better. I really enjoy my saab but wondering if saab should be responsible because this is such a common problem. read full review »
Cole European Service - Walnut Creek, CA
I recently purchased a Jaguar, and because I wanted to start off right I took it to the closest Jaguar dealer to me, which happen to be Cole European in Walnut Creek to establish a base line and fix a few minor blubs etc. My car had only 50,000 miles on it when I purchased hardly a worn and well used vehicle, no it had be taken care of by the previous and only owner, and she ran like a charm. The day I took her to Cole was the last day I would see her as herself. The afternoon upon dropping off my car I was confronted with major engine... read full review »
Huntington Toyota
Re: Huntington Toyota
I own a 2000 Toyota Avalon XLS with a mileage of 68,000. I am writing this letter to express my dissatisfaction and frustration regarding the service I received at Huntington Toyota (formally Steven Imports, Inc.). This dealership is located at 1720 Jericho Turnpike, Huntington, NY 11743, tel. 631-423-6226.
On December 7th 2006 I had my remote control for key less entry re-programmed and a new key made at this dealership. In less then one months time both my old and new remote controls are non-operational. Thi... read full review »
Kotak Mahindra Primus LTD
1. I have purchased car Santro Xing with car loan from KOTAK MAHINDRA PRIMUS LTD vide agreement no 1343471 dt 31 May 2004, wherein, I was duped by the DSA of the bank.
2. I have persistently approached everyone in the company up the chain till CEO,copy of the letter to CEO Mr Sumit Bali dt 08 May 2007 is att as under. ON receiving no response from the company even after approaching CEO. I am approaching for your intervention for an early redressal of the grievance. Details of the nature of complaint is as given in the... read full review »
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