bought dishwasher on aug 8 2008 and all ready pump is gone called for a teck he said they cant get the part.When i called the complaints dept the lady said i couldnt get my money back but i could purchase a nother one for same price i do not want to buy from them again i just want my money back she was very rude and wouldnt let me say what i wanted if this is the way they treat people word of mouth goes a long way read full review »

I just ordered some sofas, end tables, and a cocktail table. along with a dinning room table it cost me almost $4000 dollars, and the person who delivers the stuff broke the the glasses for the end tables, and never brought the cocktail table, I've been calling and no they are saying investagation(for next day complaint, i find very odd, , and how long i have to wait to complete my living rm, should i return all items???), with no time frame on when they will redelver my missing and damage itmes!!! what the fuck kind of service are they... read full review »

On October 15, I allowed a Direct Energy sales agent by the name of Andrew Atkinson into my home to discuss Direct Energy’s Electricity Price Protection Plan. Mr. Atkinson was pleasant, polite, and seemed quite informed when he answered my many questions. I was hesitant to change from our utility, however, agreed to the contract in good faith believing that the fixed price would hedge our exposure to higher prices. I asked the sales agent what rate we were being charged by PowerStream, and I was told by the sales agent that we are... read full review »

My gate was damaged by a Teco employee. I have a 6 foot privacy gate surrounding my home. It has lock on the door of the gate and the only way to gain entry inside my gate is to either cut this lock to open the gate, use the key to remove the lock to open the gate or to just jump the fence entirely. Well needless to say they chose to jump the fence I am assuming as now mt gas is turned on the the gate is now broken. How else would they have been able to turn on the service without getting inside the fence to do this. This would have been much... read full review »

What a nightmare! I gave Pacific Home Remodeling my name and number to receive some further product information, while at a show. For months I have received phone calls. I am now being harassed by their sales team several times a day for the past 2 weeks. I have gone as far as to speak to several different managers asking them to remove me from their list. As a last resort I finally threatened to sue them for the harassing phone calls and do you know what their response was!?!? The sales person told me to "Go ahead. Sue us." and then... read full review »

My husband and I joined the Directbuy club of Merryville IN in Oct. of 2008 witch was over $3000. Shortly after doing this we ordered around $7000 or more in furnishings and appliances for our home in Florida having them delivered to Sarasota. The last of the order was due in December. Every thing came early except for the four Riverside pieces. There were 1) 62” TV stand 1) lap top coffee table 2) towers that now were not due until the 12th of January That date had come and gone with out any kind of a call. So I called. A gla... read full review »

I purchased a La-Z-y Boy Spa from Costco Canada. What a nightmare. Costco has been great though they are standing behind the warranty that came with the hot tub to pick up the lack of customer service lazy boy and tatum provide. Meantime La-Z-y boy and Tatum Manufacturing who both manufactured the tubs are leaving there customers high and dry. La-Z-y Boy who claims to have high standards of quality and customer satisfaction could care less if our tubs can be fixed or can even get parts. They told me they are wiping there hands clean of the... read full review »

On Jan, 21, 2009 I took my 74 yr old neighbor to Jason's as she wanted to buy 3 rooms of furniture. She spent $4, 100.oo paid by credit card and was told she would receive furniture in about 2 weeks. On Feb, 17th, I called and spoke to the Manager and she stated they would deliver on the 24th. No furniture, I called they stated on the 29th they would deliver. They delivered her kitchen set, no living room or bedroom. After several attempts to get this resolved they delivered her a few living room pieces It is now April and thi... read full review »

We have built three homes one as a complete general, second home as a partner in general and the third home as a subcontractor on parts on the home. This home was to be a special treat for my wife. We hired Nampa’s award winning builder Hill Built Homes for her to work with. We walked his parade homes numerous times to make sure we put in the items ands style she wanted in the home and we could afford. Mr. Hill promised my wife numerous features to be installed in her dream home. The house is about 80 percent of what Mr. Hill promise... read full review »

home was not built properly and not set up to manufacturers specications read full review »

South Central Power Company- Ohio has been over changing me for power for 4 years now. I have had them out time and time again. Every time, it's the same story, no problem with the meters. You must be using ele heat. I hired out side companies to find the problem, no problem on my end, in fact they have stated, no way I could ever use that much power. Back to South Central Power Company with questions that they never answer. So in Jan 2009, I think it was the 28th day? I pulled the meter out of the base panel and set it aside. NO POWER... read full review »

ordered 2 kitchen counter stools in March. Never got by there est arrival date. called and they told me they were delivered to my house and sat in front of the garage doors. Told her they were not, 5 reps later they found out they were delivered to NY not PA. They called the company and another set was to be sent out the next day and they would email me with the tracking # and still nothing. I am beginning to think that no company should be able to charge your cards or accounts until the day the objects ship out to the buyer. read full review »

We ordered a carpet from BOS on 1-31-06 and was promised it would be installed on 2-10-06 around 9 AM. I called several times throughout the day and was told the installation would be later and later until finally at 4 PM I was told that they could not install the carpet today or any day until at least 2-15-06 (which I could not be home for). Now my home office has no furniture or carpet and all of my computer equipment is buried in the dining room along with all of the furniture from my office. This impacts my ability to work. I took the... read full review »

This company charged my elderly mother $932.28 to install a 40 gallon water heater. The owner of this local franchise was rude and could not offer a reasonable explaination why my mother was not given the standard 1 year warranty on labor and agreed to sent it my mom immediately. We have YET to see it. She also stated that the plumber's rate is $100.00 per hour and the helpers rate is $ 35.00 Along with the ridiculous rate being charged, the plumber charged an ADDITIONAL $ 139.00 to drive 20 miles to pick up the water heater. I have... read full review »

That George guy, a one man band working from home at Waterfront, downtown Toronto, approached you in a really nice way, saying how good your work are and how he wished you will work "free-lance" with him. When he got you started doing his work he will call you 9pm at night, on Saturdays and Sundays. When he got all he wanted from you he will not pay you. He will say you do not worth the money and devilized you, you work "shxx", xyz, so that he doesn't have to pay you. read full review »

Terrible Company! They were very nice over the phone, but I had to call them FOUR times after they didnt show for an appointment to get them to show up! And when they came, they only cleaned gutters on 3 sides of my house and left food trash all over the lawn. Then they billed me for more than the price I had agreed upon. Beware! read full review »

Having lived in a NRH for over a year now, where do i begin? Nobody returns my calls, one time, their phone number just didn't work and I had to use another number. Cameron (sp) and Williams were supposed to be representing this company but nothing gets done. All I see is one guy working himself to death, but my house is falling apart. Planning to contact my insurance company to see if they can cover some of the repairs, just poor quality, poor workmanship and terrible customer service. Please, chat with the residents. As soon as the... read full review »

Arturo Torres failed to complete the job on a multi-thousand dollar project. He had bid a second property for us and when he learned he didn't get the job he left the first property and didn't finish. Walked away with all of our money (over 18k). He was upset so he put a lien on our property on another client's property knowing full well we can't transfer the title with the lien. Both liens are bogus and my attorney said it'll cost thousands to remove. Apparently Arturo knows this so he did it fraudulently. DO NOT... read full review »

Sub Zero has gives exclusive contracts for warranty repair. Our Sub Zero refrigerator required service, parts were covered under warranty, but labor was not covered. We were charged $698 labor for two hours and six minutes labor. This works out to $335 per hour. I have since found out it may have been less expensive to pay for parts and have a competative repair service do the work. read full review »

ordered kitchen nov 08 paid deposit delivered kitchen flat pack dec 08 paid in full installers start jan 09 paid in full now its 14th april 09 kitchen un finished, installer has run off with my money inform kitchen italia, wrote to managing director sent over 50 e mails and letters nothing, no answer read full review »

I got Alli pills to lose weight and after 3 days I got costocondritis. I got medical bills that I can not afford to pay. I stop Alli and I got better, but I still having big medical bills. read full review »

We paid in advance for a kids bunk bed. We have been lied to. They still haven't delivered the bed. When they didn't deliver it in the time frame they said they would 4-6 weeks they wouldn't give us a time as to when the bed would be delivered. BETWEEN MY WIFE AND I WE CALLED ELEVEN TIMES AND GOT NO CALL BACK. Finally I took time off of work to go down there. I was given nothing but attitude and scolding told that we just had to wait. After refusing to leave until we got an answer they finally picked up the phone and called the... read full review »

I am posting because of a problem with our GE Adora dryer. We purchased our washer/dryer in January 2006. In the first year our dryer destroyed a hand crafted afghan made by someone close to us. The problem was that it was getting caught in the light directly above the door of the dryer. It has shredded and put grease marks on the priceless afghan. We called GE about the problem we were having, and they sent out their repair service technician. The repairman looked at the light and removed a piece from the light telling us that was why it wa... read full review »

Kraftmaid supplier to avoid Source: http://newsgroups.derkeiler.com/Archive/Misc/misc.consumers.house/2006−01/msg00282.html · From: alchemy@xxxxxxx · Date: 25 Jan 2006 15:01:03 −0800 re: Thomas Andrade, Encore Cabinetry, Inc. and Matteo Family Kitchens −− suppliers of Kraftmaid Cabinetry Be forewarned. Tom seems like a great guy on the telephone. But he will not return phone calls once he has your money. I placed an order with him for $20, 639 worth of Kraftmaid kitchen cabinets; thi... read full review »

I bought a massage chair "Takemi 3D Angel Touch" from Takemi Select and prepaid $1624.95 by credit card for the order number 2320. Takemi Select sent me the massage chair on 12/16/2008 but it was dammage by Averitt shipping company (written confirmed by the truck driver). I sent email to Takemi Select to report the shipping damage merchandise on 12/18/2008. Takemi Select have Averitt truck pickup the damage merchandise from my residence on 1/12/2009. I kept contact with Takemi Select by several email and phone call but the refund ha... read full review »

I had the roof installed late December 2007, and gutters are falling off. This past winter was a nightmare. Unknown to me that they had gone out of business. No contact information. I am stuck with paying back a $5, 000.00 loan which was finance through them with some home improvement finance company they recommended. Finance company don't care about them being out of business- just want the payments. They will get due pay, watch and see. I don't believe God will allow them to do some many customers wrong and get away. I may never know about it- Pay back is something else. read full review »

Hi I Jasvir singh, i got my kitchen delivery on 06/04/2009.When we was opened for fitting this package we found too maney thing are missing that is not supply to me in package. Firstly the unit and doors are different and coloure are also in different . Secondly the learders that supply to me totally in different coloure coloure it is not maching with others or when we order this kitchen then the desinger tlled me the learders are covered in solid fram that is also not supply to me . Thirdly the glass units shelfs are always in glass but that... read full review »

I’ve not only had a very bad experience but an expensive one with Coker Flooring Co (since 1946). I spent $10, 000 on real hardwood flooring just 4 years ago from the location in Rockwall, Tx. I started having black spots show up in the wood. I spent another $1000 on plumbers to find out that my foundation is fine. Coker Flooring neglected to lay a moisture barrier between the slab and the flooring so condensation is building up and rotting the wood. I called the Dallas location and even though the same lady from the old store answered... read full review »

Recently (March 14 to 20th) my girlfriend and I, with recommendations from my sister, chose to holiday at a Riu Resort. March break did not come soon enough.Upon our arrival the staff greeted us with a warm welcome and showed us to our room. The room seemed mediocre and not at all like the photos. As our week passed by, things seem to get progressively worse. The awful stench of sewage and gas was somewhat disturbing.The bed was most uncomfortable and flee ridden .The toilet's tank filled in the middle of the night, disrupting a poor... read full review »

I have recently served my business relationship with Lone Star Security and Bruce Boyer. I have found Bruce to be a very dishonest business owner and he engages in suspect business practices. I have been a client of Lone Star for about 8 years. And for the most part, when they didn't have to do anything, they were fine. However, about two years ago the LAPD changed the way they responded to residential security alarm calls. Due to the high rate of false alarm, they said they would no longer respond unless the service gave a emergency... read full review »

I PURCHASED PRODUCTS MADE BY CONTINENTAL MARBLE/MOLDS IN CANADA THROUGH TIFFANY MARBLE IN SAN JOSE CALIFORNIA. THE QUALITY OF THE PRODUCTS WERE ABSOLUTELY TERRIBLE, WORTHLESS. GIVE YOURSELF A FAVOR DO NOT DEAL WITH CONTINENTAL NOR TIFFANY MARBLE THEY DO NOT MAKE GOOD PRODUCTS, EVEN WORSE THEY DO NOT HONOR THE SO CALLED WARRANTY, THEY ARE NOT TO BE TRUSTED. THEY WILL TAKE YOUR MONEY AND GIVE HORRIBLE PRODUCTS OR NOTHING AT ALL. I PAID FOR PRODUCTS STILL NOT DELIVERED AFTER TWO YEARS WHAT I RECEIVED IS... read full review »

I ordered a heating mat on March 2, 2009. It came promptly, but they sent a 120 volt mat instead of the 23o volt mat that was ordered. They said they would send out the correct one, which they did, and charge my credit card another $640, which they did. They said they would refund the first $640 back to my credit card as soon as the incorrect mat was returned. Which I promptly returned. But when I received my credit card bill it was still on there. It is now April 13, 2009 and I still have not received a refund for the overcharge that wa... read full review »

On January 18, 2008, Mr. Bennington (Guardsman Rep) came to my home to investigate the complaint that I had made in reference to the furniture I purchaced from Havertys @ Hilton Head, SC. I was not home when Mr. Bennington came to my house, but my wife was. Mr. Bennington basically stated that the dye on the leather that was coming off was not covered by the protection plan that I purchased. He told my wife this problem was a manufactures defect, however he would try to cover the faded area by spraying the leather. Mr. Benninton tried to do a... read full review »

I need the name of the President of: The Room Store Furniture as well as telephone & Fax numbers to him & their executive office. I can't find the Presidents name or contact info! (They are so secretive)! If anyone has it, I would be so appreciative if you can forward it to me. read full review »

Time is still going on with this complaint.. Ron Hoover RV came out sat in these chairs, found that it was to be true these chair are defaulted! Newmar Rep and Ron Hoover RV was on a three way conference call with FLAIR! Big deal right... FLAIR... still claims that there is nothing wrong with there product.. But finally decide to ship chair framing ( ha ha) but not the totally chair... So once again.. Flair has no Customer Relation... as for in their case... the customer is nothing... They say they are good so they are good... The... read full review »

I requested an estimate for a re-roof from Burr Roofing Co in Darien CT. A manager was sent to my home who looked over my roof (a relatively uncomplicated cape style), and said he would return to take detailed measurements. He never returned, and my phone calls and emails to the company are never returned. I would hate to think of the problem I might have had this company done the job, and I had a problem with leaks. Nothing worse than unreturned phone calls! If they didn't have time to do the job, they could at least let me know with a simple phone call. read full review »

This company is THE WORST I have ever dealt with. I purchase A LOT of things over the internet; clothes, furniture, home items, accessories, and gifts, whatever – this is THE MOST AWEFUL customer service I have ever received. They LIE on a daily basis. They have no follow up, no respect for their customer, not even any idea that they are causing emotional distress because they make promises they can in no way deliver. They NEVER call me, and are immediately on the defensive when I call them. I am an understanding, intelligent, patient person. I worked in the furniture business for 3. read full review »

I am so very unhappy about the poor quality of the GE Monogram Stainless Steel Cooktop. Even Plain Tomato Sauce will stain it? I must scrub it after each use or it stains? The Black Grills are so pooly painted that a pot moved on them will also scratch the Black off? I've never had such poor quality at such a high price. Never again will I trust GE with my purchases. The special MONOGRAM customer service is a farce. No help as it's considered cosmetic. You'd be better off buying another color. Their Stainless Steel is a nightmare to use. read full review »

I purchased this spa on 7/13/06 from Home Depot in North Myrtle Beach. I heard a whine from the motor that started appx 2 month after installation. I called a few times and was assured my complaint was recorded. On 3/13/07 I called and once again complained of the whine getting worse I was informed I had 2 years more on my Warranty, and the Gentleman informed me someone would call, no call was received . i CALLED A WEEK AGO AND THE NUMBER WAS NO GOOD ANYLONGER GREAT !! Today, 4/14/08 My motor has stopped running, This is just fabulous. The... read full review »