Bought a recliner in October in November it was peeling the leather finish, similar to the way ford trucks peeled the paint in the 1980's do to bad primer. Had service guy out, he took pictures told me it was quaranteed a year, that it would be repaired or replaced, I would hear from JC Penny that night, after a week I notified Chase, Credit card, the card I made the purchase on. They immediately took my side, taking the item off my account. Pennys finally contacted us, told my wife that the chemicals in my hair caused the problem and... read full review »

Still no heat. Dianne Park couldn't have said it any better. I think this is a ma/pa hookup, and shouldn't be in business for the type of service they provide. I definitely DO NOT RECOMMEND THIS COMPANY. All the other companies were booked up and this was the only company available; WELL, I SEE WHY. Nobody wants [their service] TERRIBLE SERVICE. Instead of blowing in a hose, he wiped off the flame sensor and said it was now fine [which should have been replaced-sensitive item]. Day two, returned visit, he said it was a gas valve; a... read full review »

After reading these complaints, I am shocked that Sears has not recalled this range. The same exact issue happened to my family - our Kenmore oven coil started on fire after I turned the oven on to back some bread. The light was bright and white and the flame followed around the coil at the bottom of the oven. Luckily, I was the one this happened to...and not one of the kids. Sears makes another frequent shopper unhappy and I vow to never purchase anything from Sears again. It's sad when your reps can't even handle a complaint call. I was huung up on several times and transferred all over the place. Sears should be ashamed. Pass the word. read full review »

On June 16, 2008 I bought a magazine subscription from 2 girls selling magazines in order to win a trip. I paid $50 by Check for the subscription. It has been 6 months and I have never received any magazines. I have called the so-called company and I get a recording that states all representatives are busy and to leave my name, address, phone number, email address, and receipt number and someone will get back to me the following day. I wonder why I couldn't just stay on the line and wait for the next available representative? I am not giving them all that information, and I don't believe anyone would call back anyway. read full review »

I lived in London On., signed a rate protection plan with UNIVERSAL ENERGY of 43 cent/kWh. After two months, another representative came and helped in lower the rate to 39 cents/kWh and signed a new contract with me. However, the Co. kept charging me in higher rate and refused to accept/fulfill new contract. Be careful of it and the Universal Power too(they charge double the rate of original utility Co.) read full review »

BEWARE!!! COKER FLOOR COMPANY FILED FOR BANKRUPCY ON 9/18/08. AS OF TODAY, THEY HAVE LAID OFF ALL THEIR EMPLOYEES THAT RUN THEIR OPERATIONS DEPT DUE TO NOT BEING ABLE TO COVER PAYROLL. COKER FLOOR COMPANY IS STILL TAKING PEOPLES' MONEY AND PROMISING MATERIALS AND LABOR THAT THE CUSTOMERS' WILL NEVER SEE. DO NOT SHOP HERE AS THE OWNER CHUCK MASSEY HAS LIED OVER AND OVER AGAIN ABOUT REFUNDS THAT HAVE NOT BE DONE OVER 4 WEEKS AGO. read full review »

Where do we start? We got a reference of this contractor through ServiceMagic. Do NOT use this service ever! We (my wife and I) are mentally, physically and emotionally drained dealing with this unscrupulous contractor who has basically cheated of $9600. Please help. Here is the text of the final letter I sent to this contractor. It summarizes the ordeal we are going through. Dear Sir or Madam: This has reference to the contract that you signed with us – Prasanna and Deepti Uppaladadium – on September 6, 2008... read full review »

We signed up for T&C foods and were told that the freezer was only 500.00. So I called and asked to just pay the freezer off and that’s when I was told that it was 3500.00 with the warranty and set up fees. Also our sales rep told us that our current freezer would not hold the amount of food that they were sending. Come to find out it would. She was very misleading and pushy I also asked her what if I don’t want this in a year what happens to the freezer; she said no one had every stop using them. She never really answered my... read full review »

I am extremely frustrated and upset with Conn's Service Departments customer service at 1-800-379-9809. I purchased a GE refrigerator (still under extended warranty) model GSH25JSRF SS. I called Conn's for service on a Wednesday and service worker was here to look at my refrigerator on Friday. It turns out that the main mother board is bad again. This will be the second time in less than 3 years that this same part goes out. Two weeks later and many daily calls to the service department and the corporate office in Beaumont and still... read full review »

This company will try and over charge for there services. And is very close to going bankrupt. In these economic times be very careful who you deal with. You know its funny how something so small some time ago, will cost you 1000 times more later on. read full review »

5 year old Kenmore range oven has problems lighting, smells lioke gas and then lights with a loud boom. Has been happening for a year. Now all of a sudden it smells like something is burning inside the unit. I called Sears to have someone come out immediately as we are dealing with gas and electricity. They said some one could make it out in 4 days. When I told them that I was afraid that something was going to catch on fire - hge said to call the fire department. I WILL NEVER PURCHASE ANOTHER ITEM AT SEARS. They hav the worst customer service I have ever experienced. I am so suprised to see all the complaints on this site pertaining to this product. read full review »

I ordered a steam floor cleaner from digital liquidations on october 4 my credit card was charged but i have not received the product and I cannot get in touch with them, I try emailing them but the email does not go through. Help. read full review »

Purchases GE Profile Wahser year ago. Thougght I was upgrading by purchasing a Profile appliance. Mother Board went 1 year and 1 month after purchase. Had to fight to get somone out, then again to have charges waived and the mother board is covered (2-5 years). Tech installed new one after 2 week wait and proclaimed fixed and left. Five minutes after he left I went to use machine does not work!!! Could not get tech back for over another week. He looked at it again and said bab mother board (are you kidding me!) has to order another one. No we... read full review »

Purchased $3700 bedroom set. 4 pcs arrived, 3 were damaged one of the 3 made incorrectly from manufacturer with bubbling of the finish and peeling of the paint. Waited a week for service. Service fixed one pc two pcs needed replacement. I am still waiting on replacement for 2 pcs, it is week 3. Service has had 12 pcs of furniture looked at for possible delivery to replace what I have. All 12 pcs have been damaged and did not pass inspection. It's been 3 weeks now with 3 delivery dates scheduled and cancelled because they do not have new... read full review »

Bryson Ford Properties (Paul Bennett) IS A THIEF! I paid him $100, 000 for an addition to my business . He didn't pay any subcontractors and now I am being sued for the money. I found out that he has done this before and has other judgements.He was working under another builder name Big B's . Don't let this scam artist get you. read full review »

ADT/Absolute Security Service Complaint and Cancellation 11/11/2008 - Contractor shows up to install System. - Contractor does not have proper equipment – has to leave and return with correct panel. - Contractor does not install motion detector where Customer requests it. - Contractor leaves old panel box downstairs along with old backup battery for Customer to clean up along old panel and other wiring debris. - Contractor does not completely test system and has to return again later same day to... read full review »

The problem started in August 28, 2007 when I approved for a GE Money Bank credit card to purchase a Stearns and Foster Queen Plaza mattress from Sleepy's. A month and half later the mattress in the middle was sinking in, causing my back to hurt severely doing my pregnancy. My fiance' slept on it as well and it as well and his back began to hurt him. So I called Sleepy and took them about the problem. The woman in customer relations told me it may be a defective mattress, to go back to the store where I purchase the mattress from... read full review »

Had a new roof installed after hurricane Katrina. Shortly after I noticed a small leak develop in the dining room. Mr. Morgan came and attempted to fix the leak. Shortly there after the house was rented and no attention was brought to the leak. Now that the renters have moved out I noticed that the leak was never fixed and the ceiling is about to cave in. I called Mr. Morgan and made him aware of the problem. They came out and tried to fix the leak again and charged me $75. THe leak still is not fix and I have now noticed that all of the... read full review »

I purchased a metal table with acid finish from Kolkka 4-5 years ago. This is an extremely high end manufacturer and we paid thousands for the table. Unfortunately, over the years, the table has become discolored where food/drink has come in contact with the acid finish. Obviously, the table is well out of any warrently period -- however, I have been very disappointed with Kolkka's customer service. My experience is that high end manufacturers often go out of their way to fix a problem that are clearly their's, regardle... read full review »

Very unsatisfied with J&B HomeCrafters. Rarely were they seen on the home site(s) to regulate the most important details of the home construction process. Construction problems would often compound. Very little concern for quality standards from subcontractors. They did not totally fulfill contractional agreements, VERY unorganized business practices. Only noticeable concern J&B Homecrafters had was getting their money. I would strongly advise against doing business with J&B HomeCrafters. read full review »

My oven cooked fine for the first 3 months then I started noticing food took longer and the out side was cooking but the inside was either undercooked or raw.The first repair consisted of recalibrating, it seemed slightly better but then got worse again.The second service repairman ( a different company)pin pointed the problem, temp would go way up then down which explained why my food was cooking more on outside.H e recalibrated it the right way but after 2 weeks it's not cooking right again.I just called for another service call and... read full review »

I had Plum windows install windows and doors in my home in Tucson AZ. I was looking for a web page that I could write a recommendation for them, and all I found was web pages that want people to complain. I'm 75 years old and have learned that very few times when someone does what they are supposed to do people don’t take the time to say; job well done! I guess that’s why their are so many sites dedicated to complaints and not enough dedicated to praising companies like Plum. So on with my special thank you... read full review »

OMG...stay away. Do not call this man. Bill Brokob is the owner. I had him do some work for me and paid 3x more than I should have. Has his hand out constantly. I had to have some foundation work done as well as enclose my front porch. I not only paid this clown, but bought my own ceiling fans and front door!!! For substandard work, lazy workers caught sitting around and do NOT expect to get all the items you have paid for...he takes that home for his own use...I paid, and am ashamed to say $9, 000.00. I had this done at a time that i wa... read full review »

Used this service for 6 years. Found out right before I closed my business that when I moved the business 3 years ago they never changed the monitoring address. Asked to change it 2 or 3 different times when I found out & had false alarm calls. Now my business is closed & they refuse to cancel my service. They say I am under contract. I have no business to monitor & no funds & they still refuse to cancel in spite of their error of monitoring the wrong business for 3 years. read full review »

Lex pro mechanical came to my home as an authorized agent to repair Goodman HVAC . I initially had installation done by someone who was the local drunk who posed as a be all know all to install these units. Lex Pro mechanical came to the rescue...Charges for getting one unit running was the same as if I had called a reputable installer to do the whole installation from start to finish for 2 units . The technician made @ least 50 trips every 2-3 hrs to his vehicle on my time. The technician also refused to use the new digital thermostat I... read full review »

finish all but final inspection of pool left it withou diamond bright or plaster as paid in full and never returned to the job to complete = now i must pay another company to finish the job for these scam artists read full review »

My husband and I purchased a dining room table from Hanks a few weeks ago. We were told the table would have to be shipped in, and we could pick it up on Wednesday of the next week. My husband made special arrangements to go pick it up with our son, but when he got to the store, he was told the table did not come in. The manager could not offer a good explanation for why it didn't come in and only said it probably missed the truck. We were told to come back the next Wednesday. I could live with that even though we would not have the table... read full review »

Ordered toilets on line and the bowels they shipped were new style. Tanks were old style and did not fit bowls. Loss time and labor for plumber to come and discover this. read full review »

Truman assured me that if I ran the ad for his roofing company he would come into the Greensheet's office the following day to pay for his ad. I have been trying to collect payment from him for over a week now, and have called him numerous times. During our last conversation he told me that he would come by today to pay for his ad, to which I replied, 'that's what you've been telling me for over a week.' His reply to this was, 'listen buddy this is about to get ugly now you're just going to have to take my... read full review »

First of all the store manager laughed at me when I told him I was disabled and had back problems and the sofa was hurting my back. He laughed uncontrollably. I bought a couch and loveseat 8 months ago. The couch has collapsed. The anti sag springs are beyond sagging. I was told by the service technician Trent to call the store and discuss it with the store manager. I just did that and the result leaves me FURIOUS. The store manager laughed and said 'We never replace furniture' How dare anyone laugh at a customer for bringing shotty... read full review »

This company is a scam!!! I was charged for a energy rate correction charge which come to find out i wasnt supposed to be. I contacted my associate and he contacted his supervisor and was told i would be credited for the 154.00 i paid that i wasnt supposed to be charged with well after about 8 phone calls to these people the money still has yet been credited to my account which i was told would be taken care of 2 months ago. I than find out that i have not been the only one that has been done like this with the exact same problem. They have... read full review »

i have had the roof done 3xs by first quality roofing, i called them again because i have another leak. they said i have to provide copy of my agreement again for the 4th time and they say they have no record of us. I do not understand how a company can do a roof 3 times forget to tar it the first time come out tar it again the 2nd time and not tar the front part of house come out again tar all of the roof (again) and now need to do the roof over our garage. this is too much . read full review »

Purchased a $3500 "Mystere" model Comfor-Pedic mattress and what a piece of garbage and so is their "customer service" Bed is only two years old and has a sink hole in the middle. The sink hole has damaged my back so badly that it hurts all the time. We have now started sleeping on our old mattress that we had before we bought this piece of crap. "Customer Service" says that we purchased a "as-is", "distressed", or "floor model" this is not true! The bed was made several weeks after our purchase... read full review »

After one year and eight months the burnners are burned thru. Called cust. service to see about the warranty and was advised that it was 10 years on the burners and they would replace then after I faxed them the reciept with a shippingcharge OF JUST $29.95 they would be on the way. I asked for a supervisor and was told that one was not there in broken English. I feel this prodyct should last longer than 1 yr 8 mo. and no mention of charges were included with the warranty. JUST SORRY SERVICE and a CHEAP PRODUCT read full review »

I purchased at your McAllen, TX store (# 041) on November 23 two new appliances – one a Frigidaire ATF6000FS Washer and a Frigidaire AEQ6000ES Dryer. These items were paid in full at the time of purchase. Invoice # 014193462-001 for $1724.23. The washer has not functioned properly since taking delivery on November 25th. The service technician has made two visits to service the washer – this after waiting 5 days each time after placing my call for service for a technician to arrive. During the last visit by the tech on December... read full review »

Do not use this company! Unique Landscaping had nothing but excuses to offer after they tore up my lawn and planted bushes that promptly died. The contract I signed last September was for landscaping, rip up of front lawn and reseed, and a guarantee for one full year on all plants used. The lawn never got reseeded until November (well after season). I was left with nothing but dirt for two months. After 20 or more calls I finally got seed but what they used was all crab grass. I can't even call this grass, it is just weed... read full review »

Ron Beaver is a total scam artist. He lies to every customer or financial interest that he comes in contact with. I personally know many of his former customers that has been scammed, decieved, and flat out stolen from. People take him to court, win there case, and he still does not pay. For real references, contact me at 207-713-1833. Something needs to be done to stop this madness read full review »

I contacted ProtectAmerica because i wanted to have a home security system (pre-installed) activated in our home we just moved in. They called me on December 1, 2008 and the sales person aggresively pursuaded me to purchase the service from them, which i did. I thought they would have my system up and running in no time. After 3 days of not hearing anything from them, i received a call from them asking me what model was my existing system. So when i got home to check, i relayed the info to them. The following day, she asked what specific... read full review »

Allied Barton Security pulled me from the John H. Winters Building for supposed negligence of duties without first properly training me on those duties. They just assumed that I knew everything there was to know about my site. On top of that time and time again they failed to properly pay me correctly. So when I received my paychecks they were short forcing me to wait until the office received the corrections then I had to show up in person at the office in order to get what I should have already received. They have the audacity to call... read full review »