They are the absolute worst - get more for your money by buying at Ikea - or a custom shop, less headaches and less aggravation. A total *** job, was sent broken cabinets glued an inch apart or not glued at all. Fell apart when I opened them, doors missing, hinges missing. What a mistake, a total disaster this company is. Don't listen to the design center at Home Depot - even they don't have a clue what they are doing. You'll see if you order them... take your chances, I loathe them and Home Depot. BUYER BEWARE FOR SURE read full review »

I ordered two security wallets and they arrived in a timely fashion and that's about all the good I can say. The first wallet started pulling apart within a couple of days. Thinking there may have been a defect in the wallet, I put it aside and started using the second one which started pulling apart almost immediately. I wrote the company Explaining my problem and never heard back from them. After reading the many complaint about this company I will not send these products back at my expense Knowing full well I'll not only be out... read full review »

IF YOU BUY LEGACY TRADING COMPANY OR DESIGN LEGACY DECORATIVE PILLOWS, YOU ARE SUPPORTING THEFT FROM ARTISTS! Kelly 'I Steal, So What?' O'Neal has stolen every Natural History pillow design in his collection from local artists and continues to do so even now, refusing to pay for samples, merchandise, work and royalties on the products (he can't design his way out of a wet paper bag if his drug-and-booze-addled life depended on it). His company is a gang of con artists and virtually every positive post on this and other... read full review »

My husband and I went into our local Ashley furniture store for a tv stand and walked out with $4000.00 worth of furniture. A tv stand, loveseat, sofa, rocker/recliner and three stands. Six of the seven pieces had issues with them. The rocker/recliner had rips in the leather and looked like it had been dropped. the leather is coming off the back of the sofa, the coffee table had a crack and I refused it, the corner stand has a gouge in it and the tv stand was put together wrong and the door would not close. The salesperson, the owners son... read full review »

I have not had my roof fixed by Hippo Roofing but am a vendor who can't get paid. I went to their offices today (a rainy day) and had the displeasure of having a conversation with the owners to collect a past due invoice. I started off the conversation by saying that rainy weather is bad for his type of business (all of his newly graphically wrapped vehicles were parked in the driveways) they proceeded to tell me that they love days like this, means roofs leak and he can make yet more money on the roofs that he or other roofing companie... read full review »

WHO IS ACCOUNTABLE? Kimberly Campbell, CMCA, AMS—The Forth Group Events and Occurrences We are extremely upset and disappointed about last month’s occurrences involving the leak in our unit at the State Place Center Condominiums. The lack of urgency to fix the problem is beyond our belief and this documentation is our personal recording of the events. Day 1: Thursday, September 4, 2008 ß All-Day rain. ß Arrived home at approximately 9:30pm to big puddle on the wood floors in the kitchen. ß... read full review »

I contracted with Weed-A-Way to fertilize my lawn, during the period 2006-2007. At the beginning of each season I pre-paid for the season. About $240/year. In November, 2007 I moved. I received numerous invoices and phone calls, but explained to the salespeople that I had moved, and no longer had responsibility for the property. In September, I received a nasty letter from Carol Mahoney, who I believe runs this company, saying i owed them over 100 dollars, and the debt had been sent to a collection agency. When I contacted the... read full review »

Do not use Sears repair! They had 2 consecutive days of no show, and all they had were excuses. They were polite on the phone, but they did not offer any compensation for 2 wasted days. The best way to deal with them is go to their competition. I am a long time Sears customer, but as of today, I will no longer buy anything from Sears. read full review »

I purchased a garbage disposal and a service contract to remove the old one and replace it with the new one. The service man did half the job and said the wiring was in bad shape and it should be looked by a electrical repair person. He said that this report would be turned into the Sears repair service and the will call me and tell me what they are going to do. I received no call. I call back and tje lady who answered said no one turned in such a report and she would talk to the repairman and call me back, however if no one does not call back... read full review »

i bought a servis washing machine, installed it and tried to do a test wash, the machine did not work, contacted servis who sent a engeneer out, he told me it needs a new mudule which im still waiting for after 3 weeks, havnt even done one wash, everytime i ring it takes 20-30 minutes before they answer, im trying to explain to them iv paid for a working washer not a fualty one but it seems the aftersales people dont seem to understand or care, they dont listen to what you say and are rude. this is not my first servis machine but definatly my last read full review »

They bounce checks to vendors and employees, borrow money from customer's deposits, use you ID given over the Internet without permission. Joe Smith is a Professional con man!! read full review »

Copy of complaint sent to Hillarys:- Dear Sir/Madam, I would like to make a formal complaint about the lack of customer service I have received from your company, the shambolic way my shutters were eventually located and dispatched and finally the unprofessional way the shutters have been fitted. Initially it took 13 weeks and 27 phone calls to get my shutters delivered. In the end I did manage to speak to a customer services manager, after 4 times being promised one would call me back but never did, and he told me my shuuter... read full review »

I called a local furniture store, Coopers in Cary NC to ask if I could borrow two prop flat screen TVs to use during our annual Parade of Homes event. I've known the owner for many years, purchased $1, 000's of dollars worth of furniture and recommended them over and over again. I'm a local Realtor and am often asked for a good place to buy furniture. I called Neil Cooper about the props a good 60 days prior to the event and he asked when and how long I needed them. He told me it would be fine and just to call before I came. I... read full review »

dishwasher is not working properly read full review »

I was charged $221.00 on my credit card for cancelation on service when I never canceled service. I was not warned of cancelation and have paid for services regularly. The owner said my fiance told him to cancel our service. The service is in my name, I signed the agreements, the credit card account is in my name and I am the customer they are doing business with. They were not authorized to do this and did it without any notification. My fiance never told them to cancel service and neither did I. I am still trying to get the charges reversed as of this writing. read full review »

Placed Order for 2 beds 8/10/2008. website stated IN STOCK. After to many calls to count I finaly receive ... oh only one bed on 9/25/2008. Have tried to reach them every day after 9/25/2008 and can not get through on the phone. Left Many messages and sent 2 emails. Today is 10/01/2008 and I still only have one bed, that is useless to me. I have twin girls that share a room and I NEED 2 beds. I'm out $358.00 and can't afford to get 2 more beds. read full review »

Had bought a chain saw 08-08-08 Today I brought it in to exchange it due to the starter rope cord not recoiling in. The Manager Joyce Moore was rude to me, saying well its over 30 days and you have to call the company... she would not work with me in any way as I felt I being the customer and has their sign says up above their door "Satisfaction guaranteed" Well I sure wasnt satisfied when I left their store! I had to go all the way to Spring Hill mower on Deltona costing me $30 I didnt have even though its under warrantee to have... read full review »

I signed up for the at home rewrds trial period for $1.00 That was taken out of my account almost before the form was filled in. However, within a week another $14.95 was taken out of the account. My trial period had barely started and this company had no authority to take anything more that $1.00 out of the account. I'm about tired of these scams and I will be in the process of getting, or trying to get, something done! read full review »

It took them three weeks to put together a job they said it would take DAYS to do. THey kept telling us they could have our floors installed by a VERY SPECIFIC DEADLINE we gave them, kept saying, "Oh we have that in the warehouse, it won't take more than a day to get it done"- Turns out the warehouse is in another state, and they have to ship and then acclimate before they can install the floors. They waited until THREE DAYS before the deadline to even order the floors, so given the shipping and acclimation period, of course they... read full review »

Long story short: On 3 August I ordered a coffee table from CoffeeTableSuperstore.com - one of Mercantila's "companies". They delivered the table base on 19 August, but the glass table top was broken and the FedEx guy said he didn't even put it on the truck because glass was falling out of the box. So I called Mercantila's customer service number and left a message advising them about the damage/non-delivery. I also emailed them for redundancy and to have a written record. The next day (20 August) I received an... read full review »

What a nightmare trying to get a glass curio cabinet from CSN stores. I ordered in July '08 and finally resolved the issue in September after relentless tries of trying to get this cabinet delivered. First delivery they brought it in sections and the installer asked me if I knew how it went together! That should have been my first clue. Well after they searched the truck there was no hardware so they couldn't put it together. On the advise of the delivery company(Select Express/ Bush Deliveries) and CSN Stores I declined the delivery... read full review »

I just purchased furniture from EXPO Furniture Gallery located on 7310 Home Leisure Plaza, Sacramento, CA 95823. Their phone# is 916-392-3233. This was my worst experience ever. I just got married on August 28, 2008. My husband and I went bedroom set shopping and don’t know how we end up @ EXPO Furniture Gallery. Since we are newly married we were really excited about the whole bed set deal. My husband could only spend $100.00 a month payment on a bed set so I had a limit of $5000.00 for 5 yr finance. The sales manager of the... read full review »

In July, Jenkins Brothers construction began removing tile from the lanai of the condo unit adjoining ours. Friends were staying in the condo at the time and stated the noise from the jackhammering was distressing and close to unbearable. It continued for three days. By the third day, about one fourth of the tiles on our lanai were were broken, lifted, buckled, or loose. We contacted the contractor as well as the owner with the damage report, thinking they would want to file a claim with their insurance or otherwise accept responsbility and... read full review »

HE STOLE OVER 30K FROM US!!! Yes, he is a big rip off!!! Please check the Attorney General's office and the Better Business Bureau for this guy. DO NOT TRUST this fake!! His construction is horrible. He does everything backwards and tries to justify it. He really hurt some families and homeowners in this lovely state of NH. The guy just doesn't get it. No rest for the weary they say. This report is going to follow him wherever he goes and whichever website he makes and whoever or wherever he is. He knows what he has to do to change... read full review »

Hired “My Handyman” to install a modular shower enclosure (already bought) at a vacant cottage. Owner Tina Gleisner told me 3 hours at $84/hr unless they had problems & I authorized more. No mention of “trip fees” or other add-ons. For this double-market rate hourly fee, they were to provide 2 skilled craftsmen with a minimum of 15 years experience each (on franchise website). Only one inexperienced, unskilled young man showed up. When I met the guy to pay, I walked into a disaster. The job was not finished (no trim... read full review »

This company charges for merchandise but never ships the merchandise. I ordered 4 fans and recived 1 fan without the blades. They charged my credit card over $800. The fan I recevied is worth $127. I am still waiting for the credit. They do not return emails or phone calls. read full review »

I purchased the molds and was told they would take about 2 weeks. After 6 weeks I called and left several messages and E-mails with no response.I never even received my molds and was refused a refund. read full review »

The plastic washer drum casing failed after two years use. Water flowed over electrical parts and onto the floor, creating an electrocution hazard. The company has redesigned this part but has not issued a recall and will not make the repair. They have offered me the part free, but the labor will cost as much a new unit! I have contacted the Consumer Product Safety Commission. read full review »

Original Mattress Factory deserves a 1 out of 10, ie... as a last resort, you can weave blankets together to get better quality sleeping surface, if you run out of blankets... then consider a soft OMF product. The hardware is good, and a good deal, I had the frame set up in 2 minutes, solid, no tools. We bought 3000 worth of mattresses, sheets and bedframe parts to replace the ones damaged in a fire. We ordered the 'pylons' that were supposed to re-inforce the sides when the mattress is used as a 'chair', whatever the... read full review »

Hired this guy to do some kitchen cupboards for me, new doors for my old kitchen. At first I was just so excited to get them done I guess I was a bit naive. From the beginning he was hard to get a hold of, made stupid excuses as to why the cupboards were not finished yet. When we finally got them they looked OK - at this point I was 9 months pregnant and just wanted to get this ordeal over with - but soon after the paint started to peel. Fast forward to less than a year later, we called him to fix them and it took him 3 month to fix 4 doors!... read full review »

I bought a $92 service agreement on my sears dryer. I asked the service man to also check out why my Sears washing machine was not working properly and he told me that it would cost $80 for him to come out and look at the washing machine even though he was already coming out to perform the service maintenance on the dryer. This will be the last time I deal with Sears. read full review »

Our oven began beeping and displayed the error code "FO". We contacted Sears and they sent out a repairman who checked the oven and told us we needed an oven control module. He charged us $70 and the part cost $205. On 9/8/08 a repairman came to install the part and charge us another $137. On 9/11/08 the oven displayed the error code "FO" again. At this point I am starting to think this is a message from Sears to their customers. Again we called Sears and again a repairman came out but this time he said we needed a control... read full review »

Do not use this business. I was overcharge for a new air conditioner unit and they did faulty installation that cause my air conditioner unit to leak FREON. This unit was under warranty and they still charged me $500 to fill-up a 3 ton unit with FREON. Afterwards, I called another Plumber and they said this should have been covered under the warranty. He also said I was way overcharged for the price of FREON. I took this company to the BBB and they are still fighting. Do not do business with them otherwise you will get conned and not get a good product for all the money you have to pay them. read full review »

A&E Factory service is the absolute worst experience I have ever had in my entire life. They didnt show one time, they called and cancelled, they ordered the wrong parts. Please do not use this company at all costs. Their customer service deparment is rude and does not put the customer first. read full review »

GAME STORES SECUNDA IN SOUTH AFRICA ADVERTISED A 6 SEATER STEEL PATIO SET ON PROMOTION FROM 25/09/2008 UNTIL 28/09/2008. ON 24/09/2008 I CONFIRMED THAT THEY RECIEVE STOCK ON THIS SPECIFIC ITEM ON 25/09/2008. ON 25/09/2008 I WENT TO THEM AFTER WORK JUST TO FIND THAT THEY CLOSE AT 17HOO. I WENT BACK ON FRIDAY. FOR A WHILE I HAD TO WALK AROUND TO FIND SOMEONE WHO COULD HELP ME. AFTER FINALLY GETTING HOLD OF SOMEONE TO HELP ME, IS WAS INFORMED THAT THEY DON'T HAVE THE CUSIONS ADVERTISED IN THEIR PAMFLET IN STOCK. THEN AFTER SETTLING FOR OTHER... read full review »

Our Frigidaire stove that is a little over a year old, has a chip in the porcelain on the top of the stove. Since the manufacturer warranty recently expired, we contacted Lowe's as we had purchased an extended warranty at the time we purchased the stove. A service technician from A and E factory service came out on September 23, 2008. He deemed the defect to be cosmetic and had us sent touch up paint. Lowes states they do not cover cosmetic defects as part of their extended warranty. They keep referencing #4 under the General exclusion... read full review »

I purchased an electric Jenn air range 2 years ago and have had to call for service 7 times. Jenn air will not cover latest call. (oven does not work) They will cover the cost of the part but not the service, which could be up to $300. I feel that the range I purchased was a lemon and would like Jenn Air to compensate me for my service calls until I can go at least one year without a problem. read full review »

Recently, I needed to buy a new suite of furniture. I was persuaded to try Seats and Sofas, instead of looking at the more reputable shops. What a mistake. The service was so-so, and noone cared to point out to me that transport, in case of the product being faulty, as it became within two or three weeks of non-intensive use, was to be paid - not as one would expect, by the seller of faulty goods, but the buyer, I can only say that I am disgusted at such lack of care, daring to sell such shoddy products, and expecting the buyer to... read full review »

Few years ago I bought a side-by-side GE refrigerator from sears at Falls church, VA with an extended warranty. My warranty is still valid until 2010. Couple of weeks ago the refrigerator started having problems, and it stopped working. On the 13th of September I called for warranty support to fix this problem, and their customer service said they are going to send a tech on the 19th between 8am and 5pm which made me take a whole day off. So I wait six to seven days with a broken refrigerator. On the 19th the tech comes to my house a... read full review »