CATEGORY: Home & Garden

Benjamin Franklin Plumbing
September 29, 2008
Recently, after a break in our local water main, we had fine sand and gravel clogging our plumbing fixtures. I took apart our Delta kitchen faucet (which had been working fine before this), and when I reinstalled it, I couldn't get it to stop leaking. The next day my wife called Benjamin Franklin after our other choices could not come that day. Turns out he sold my wife a $420 new faucet (including installation). He wrote comparison quotes of "vintage rebuild" (probably a $12.00 Delta repair kit plus labor) for $369. Of... read full review »
Filled under: Home & Garden Location: United States
Conns Appliance
September 29, 2008
Conns makes it easy to get credit, but if you miss a payment they start calling, harassing, threatening. They break the law when they call you. I don't know how the employees sleep at night. They are rude, nasty and ugly. They make you not want to pay them at all. Someone needs to look into the collection practices of this company. I owe them right now and thought I will pay them, let them put it on my credit, I am sending the credit reporting agencies a letter detailing their crookedness. Conns does not value their customers at all. read full review »
Filled under: Home & Garden Location: United States
t-Fal Sandwich/Waffle Maker
September 29, 2008
I purchased a sandwich/waffle maker last December, thinking I would give it as a Christmas gift. I wrapped it and put it in my closet and forgot about it until this past June. I gave it to my daughter, and when we opened it, we discovered that one of the heating plates to make waffles was missing. I did not know where the receipt was, so I called the customer service number. I was basically told that without the receipt they could not help me; I would have to pay for a replacement plate. There is no place on the website to order a replacement... read full review »
Filled under: Home & Garden Location: United States
Simmons Mattress Company
September 29, 2008
I made the mistake of going to one of there outlets, and first of all the sales person told me that it was new product that was considered overruns come to find out what they really sale is warranty returns and factory defects, bottom line junk! There are two locations in south carolina one is in Belton sc and the other is Seneca sc They go by several names 1.Simmons, 2. world of sleep 3. mattress warehouse and there probably are others. The staff is really a bunch of### please don't waste your money you work to hard. read full review »
Filled under: Home & Garden Location: United States
Lowes - Hialeah
September 29, 2008
How great of Lowes to pride themselves on a guarantee competitor Price Match. However, they are NOT willing to price match their own Store. That's right one Lowes in one part of town has one price and the other Lowes a couple of miles down the road has another price - and guess what - they will NOT match it. Even after the first Lowes told me to go on to the other store and get the item there, for they were out of stock. So guess what Lowes - I guarantee that I will take my business to your competitors instead. read full review »
Filled under: Home & Garden Location: United States
UltraShield
September 29, 2008
I needed to make a claim for my dining room table that had burn marks from hot plates or cups and scratches. Before I made the claim, I did internet research and found many complaints about Ultrashield. It seems that they do not want to follow through with their warranties. I took all the advice from others who had been denied. I did not give more information than they needed and when the representative was trying to lead me down a path to where I said something wrong so she could deny me, I told her that I was aware of how they operate... read full review »
Filled under: Home & Garden Location: United States
Tony Mason: Concreter
September 29, 2008
This man has no character, honor or respect. He is a liar, a manipulator, and is a very sick man. After what he has done and the damange ensued, he should be put in jail for life. His actions are unforgiveable and a disgrace. I do not recommend him professionally or in any capacity. He works in several cities around Arizona as he never settled in one place to, isn't stable and never stay's in the one town for a long period of time. He deserves to be jailed for life his crimes. read full review »
Filled under: Home & Garden Location: United States
MC Painting and Deck Restoration
September 28, 2008
Who pry's wood off a porch just to take it to the paint shop to get a match????Well not this idiot! on my property who works at MC Painting. What a terrible experience I had. First of all the company NO Show'd many times then a worker arrives 3hrs late after he called to say his friend had his power washer. When he arrived he walked to my door as he put on his shirt. He was fully tattooed with a smell of alcohol about him. He attempted to power wash the house with no soap, used my husbands ladder in the garage, that I had to help... read full review »
Filled under: Home & Garden Location: United States
Hamilton beach
September 27, 2008
I recentlly purchased a hamilton beach coffee maker from walmart. After 7 months the coffee make broke due to material failer. Was guaranted for a year. Called Walmart and they said the time frame for them had expired and I needed to call the company. I called the company and they said they would not warrantee it either and that if I sent them moneyh they would send new part. No where in the warranty does it say anything about specific parts not being warrented. They said too bad and would not do anything. Total ripoff!!! do not buy Hamilton beach Products. read full review »
Filled under: Home & Garden Location: United States
Brandsmart USA / Whirpool microwave
September 27, 2008
On 9/27/08, less than 30 days of the purchase(9/6/2008), I try to return the microwave because the door did not open correctly and the defrost button did not work either. The costumer services representative Adrian Nazarett verified my complaint and told that they will give me a new one. I requested my money back but he refused because I did not bring the original box. Then I requested an store credit to buy another brand but Mr. Nazarett refused too. He just offered to give me another microwave the same brand and model. He claimed that it was store policy. I think that it is illegal to refuse to give store credit. read full review »
Filled under: Home & Garden Location: United States
D&T Interior Solutions
September 26, 2008
We hired D&T Interior Solutions for a kitchen remodel. 1. Job was estimated for 4 weeks. Was still not complete at 10 weeks, at which point we could not get ahold of them. 2. We paid them for our cabinets, but they never paid the cabinet supplier. We ended up paying for the cabinets TWICE to avoid a lien on our house. D&T Interior Solutions will not respond to our requests for a reimbursement. 3. D&T Interior Solutions showed no respect for our house while on the job. Examples - Hardwood floors were scratched, our... read full review »
Filled under: Home & Garden Location: United States
NICOLE GERALD
September 26, 2008
I SAW AN AD ON CRAIGLIST FOR FURNITURE EVERYTHING MUST GO $10 EVERY PIECE YOUR CHOICE. SO I CALLED AND THE LADY WHO STATED HER NAME WAS "NIKKI" AND SHE SAID TO COME ON DOWN AND SHE WOULD BE AT THE PS STORAGE TILL 7:30PM SO WE WENT THERE AND I SELECTED TWO COUCHES AND A CHAIR AS WELL AS A TV AND ALSO PAID $25 FOR DELIVERY NEXT DAY. I WAITED TILL MID DAY TO HEAR FROM HER AND SHE NEVER CALLED SO I CALLED HER AND FINALLY SHE PICKED UP THE PHONE. I LET HER KNOW THAT THE TV THAT SHE SOLD ME WAS BROKEN AND SHE SAID SORRY NO REFUNDS. PLUS... read full review »
Filled under: Home & Garden Location: United States
Neoset Canada
September 26, 2008
I bought a bed from Neoset Canada on April 2008, and I fully paid for it from the very first day using my credit card; they told me it was going to take 6-8 weeks to get it. On June 2008 (after 8 weeks from the moment I bought it) nobody had contacted me, so I called the store, and they said there was a delay, they asked me to be patient, and that the bed was going to be delivered by the end of July/08. At the end of July, same thing happened, so they gave me a small discount to keep me happy. On August/08, being concerned, I called the... read full review »
Filled under: Home & Garden Location: Canada
Waste Management
September 26, 2008
Waste Management bills consumers in my city in quarterly installments. If you, the consumer, do not receive your bill for any reason, do not pay it within the first 4 weeks of receiving the invoice(it is mailed @3 weeks prior to the start of the new quarter), or do not pay the full amount, whether by intent or accident, the company WILL still pick up your refuse BUT will put your account on "suspension" and charge you, the consumer a $35 re-instatement fee. Sounds fine, because most companies providing a service can and do charge... read full review »
Filled under: Home & Garden Location: United States
Northeast Furniture Direct
September 26, 2008
My wife and I stopped into Northeast Furniture Direct in Stoughton to purchase a dining room set sometime in June. We purchased our furniture that day and that is when everything went wrong. Once he had our money, all business practices seemed to go out the door. As I've read on this website already, many others have had the same issues we encountered, which I will detail... We were originally told we would have the furniture on July 31st. Yesterday, September 24th, we received the last pieces of furniture that we were due. After delaying... read full review »
Filled under: Home & Garden Location: United States
American Craftsmen Pool
September 26, 2008
I own two homes; both with in ground pools. In 2006 both pools turned green and no matter what American Craftsmen did, they could not clear the water. I ended up closing the pools early. In 2007 I changed companies and both pools cleared right up. My new company showed me where American Craftsmen had never performed the maintenance services I paid them for. American Craftsmen hadn't cleaned or installed items properly. It took me almost 2 years to settle this issue with American Craftsmen. I actually had to take the company to court... read full review »
Filled under: Home & Garden Location: United States
Island Pools
September 26, 2008
I've seen numerous, negative reports on the Internet regarding this company and I'm finally adding mine to the list. Believe it or not, the following is a brief summary of my complaint (if I included everything that happened, it would be too long to read). 1)The Salesman promised they would install the fiberglass pool and breaking through the rock in my yard would NOT be an added cost. They later told me it would cost extra, but retreated when I told them what the Salesman had promised (numerous arguments back-n-forth w/them to... read full review »
Filled under: Home & Garden Location: United States
Yaletown Sofa Co. Ltd.
September 25, 2008
I bought a lamp ( flair lamp) with the model MOBITAL BLACK SHADE on the 22ND of July and my invoice specifies that my lamp would arrive in 9 weeks from the purchase. One detail called my attention as me and my wife where walking down the street and saw one of the locations of the same name going out of business. I have tried to call them several times and the voice mail is full and remains full until today. The location that sold me the lamp is having a sale and they are closed all the time. I don't know where to call and my money, or my... read full review »
Filled under: Home & Garden Location: Canada
conn's mattress set
September 25, 2008
SINCE MAY 15th I HAVE HAD 4 DIFFERENT MEN COME OUT AND TAKE PICTURES AND TELL ME YES IT IS DEFECTIVE AND HAVE CALLED SERVICE DEPARTMENT NUMEROUS TIMES BUT CAN NOT GET ANYWHERE> STILL PAYING ON MY ACCOUNT ON TIME> THANK YOU SO MUCH FOR LISTENING> BONNIE PARSUTT ACCOUNT013065363-001 read full review »
Filled under: Home & Garden Location: United States
CHURCHES CHICKEN #1275
September 25, 2008
I PLACED A LARGE ORDER AT THE CHURCHES STORE IN ELSA. UPON OPENING THE ORDER WHEN RETURNING TO WORK I DISCOVERED THE ORDER WAS INCOMPLETE. I PAID $25.00 FOR AN INCOMPLETE ORDER. I CALLED THE STORE TO SPEAK TO THE MANAGER AND HE BEGAN ARGUEING WITH ME. WE GIVE THIS CHURCEHS A LOT OF BUSINESS. WITH THAT MANAGER THERE WE ARE PROBABLY GOING TO GO ELSEWHERE. THE ORDER NUMBER WAS 495367. WE HOPE YOU WILL DO SOMETHING TO MAKE THIS MANAGER A LITTLE MOR AWARE OF CUSTOMER SERVICE. read full review »
Filled under: Home & Garden Location: United States
Sears Service Contract
September 25, 2008
I have a service contract with Sears for my Amana 22 u ft. Fridge. It was not cooling. I called Sears and they sent out a technician after a week. He said the heat exchanger needed cleaning and was surprised that Sears had not cleaned this during their annual maintenance visit. He said it would now cool better. It never did. I then discovered after a week that the ice maker was frozen solid and the rest of the fridge was warmer than usual. I called Sears and they sent another technician in a couple of days who said that the gas had leaked out... read full review »
Filled under: Home & Garden Location: Canada
Conns Appliance Store
September 24, 2008
I purchased a front loading washer and dryer with pedastels. The pedastels are still sitting in my garage because they cannot find the hardware to install it. They will not return my calls. I have been told over a dozen times it is being taken care of and someone will contact me. It has taken almost four months for them to locate brackets!! read full review »
Filled under: Home & Garden Location: United States
Lane Furniture
September 24, 2008
A few years ago my wife and I spent our tax refund on two recliners from Globe Furniture in Lagrande, Oregon. My wife purchased a Lazy Boy and I purchased a Lane. She tried to talk me into a Lazy Boy because we had previously owned a Lazy Boy handed down to us from some friends, that chair was 20 years old. I wanted the Lane because it was big and fluffy. 6 months after this purchase the Lane’s back broke as well as the rocker. The furniture company (Globe) fixed it and a month later the repairs failed. My wife called Globe who... read full review »
Filled under: Home & Garden Location: United States
Blatt Billiards
September 24, 2008
I requested a quote from Blatt Billiards to install my snooker table. A service technician saw the table, and took the pockets, rails and cloth to work up the final quote. Before I received the quote, they charged my credit card. Upon review of the quote, it was too expensive. I contacted Blatt on Monday to let them know I am not going with their quote as it was too expensive. They said they had already completed the repair work on the pockets. They send me another invoice for $950. They will not return my rails, pockets and cloth unless I pay the new invoice. read full review »
Filled under: Home & Garden Location: United States
Santa Clarita Locksmith
September 24, 2008
I called Santa Clarita Locksmith (http://www.santa-clarita-locksmith.com/ and got an estimate to re-key some home door locks. When the guy came out, he ended up replacing 1 deadbolt and 1 door lock and then switched out 3 other locks: HE CHARGED US OVER $800!! What's worse? He wanted it in CASH! I emailed their website "customer care" center, they told me to call customer service. I called their office to complain and they said they'd get back to me. They never called. I sent another email to the "customer care"... read full review »
Filled under: Home & Garden Location: United States
Ferrellgas of Minnesota and North Dakota
September 24, 2008
We were Suburban Propane (Fargo, ND) customers in 2001 and were happy with their propane service. Approximately in 2004 they were purchased by Ferrellgas. Although we live in Minnesota the Grand Forks, North Dakota office of Ferrellgas was the supplier and answered our calls for customer service. We had a "keep full" contract for propane and also had "locked in" the propane price. The truck would fill our tank in the coldest month and charge us market rates instead of honoring our contract. When my husband would call and ask... read full review »
Filled under: Home & Garden Location: United States
The Brick Vaughan/Woodbridge
September 24, 2008
On the 31st of August 2008 I purchased a bedroom set for $4000. The salesperson assured me that paying the whole amount will secure the inventory and that I will receive the furniture on time. The salesperson checked the store computerized system and told me that the bed and mattress are present and after payment they will be held for me. This was important for me since I was moving my family to a new house and had no bed to sleep on. That was 4 weeks before delivery. On Friday afternoon, Five days before the delivery I received a phone... read full review »
Filled under: Home & Garden Location: Canada
The Brick Transglobal Service And LG products
September 23, 2008
We purchased a LG bottom mount French door refrigerator in 2005 we also bought a 5 year extended warranty for the fridge. There is a 3 year lemon policy. I don't know about you but 7 repairs in three years spells LEMON to me. They do not want to replace the fridge. I have been on the phone with them for two days. One Manager on Monday told me they would give me a reselect to get a replacement fridge when I called back today NOT one manager could remember talking to me yesterday - Imagine that! Transglobal never offered a replacement which... read full review »
Filled under: Home & Garden Location: United States
Procraft Midatlantic, Liquid Siding of Maryland LLC
September 23, 2008
I had my historic home painted in Jan. of 06 by Procraft Midatlantic. It cost me $17, 850.00. The job was warranted for 25 years against cracking, fading, chipping or mildewing. Less than 2 years later, I have chips, cracks, rusty nailheads and some of the caulk had fallen out. I have been calling the company (now Liquid Siding of Maryland, LLC) since March of 08 trying to get someone out here to fix the problems. All I get is promises of return calls, but they never come. All I am really getting is a huge run around. The next step will be to sue for the entire amount I paid them so I can then pay a REPUTABLE company to fix the mess they made. read full review »
Filled under: Home & Garden Location: United States
All Solar Lights
September 23, 2008
I am done with Solar Lights. For years now I have tried to do my part and that always included solar yard lights. Does not matter what brand or how expensive. They only last about a year. Cleaning or replacing the batteries does no good. They just do not work after about a year. I have replaced mine for the last time. I have spent a lot of money on all matching copper solar fence post lights as well as copper garden lights. I have cleaned and replaced the batteries (that alone is an expence, if you have as many lights as I have ) changing the... read full review »
Filled under: Home & Garden Location: United States
Home air conditioning services
September 23, 2008
I live in Dallas TX and Columbia SC. When I had my air conditioning and heating serviced by different companies in both cities, on each occasion the service man emerged holding a blower motor capacitor in his right hand, saying that the voltage was low on the capacitor and that the unit needed replacing. I told each to go ahead. [This item costs $10.08 online plus shipping.] The Dallas company charged me $89 and the Columbia company charged me $136. The Dallas company (OneHour AC & Heating) was doing the service on an annual prepaid... read full review »
Filled under: Home & Garden Location: United States
Home air aonditioning services
September 23, 2008
I live in Dallas TX and Columbia SC. When I had my air conditioning and heating serviced by different companies in both cities, on each occasion the service man emerged holding a blower motor capacitor in his right hand, saying that the voltage was low on the capacitor and that the unit needed replacing. I told them to go ahead. [This item costs $10.08 online plus shipping.] The Dallas company charged me $89 and the Columbia company charged me $136. The Dallas company (OneHour AC & Heating) was doing the service on an annual prepaid... read full review »
Filled under: Home & Garden Location: United States
UBuildIt
September 23, 2008
We hired and signed a contract with Ubuildit Bethesda to help us with building our dream home in Arlington Va. Ubuildit started out strong and very helpful. But as time went on the owner decided to layoff his staff that was experienced in home building, once that happened many things began to go wrong, deadlines were missed, site visits weren’t happening, and construction mistakes started to pile up which were very costly. We tried to discuss the matter with the owner, Chad, even paid him money ahead of schedule due to his bad... read full review »
Filled under: Home & Garden Location: United States
John Greene Plumbing
September 22, 2008
Over charged us for plumbing services that had to be corrected by another plumber. I had to pay twice as much for the problem to be corrected. Buyer BEWARE! He doesn't know what he is doing! read full review »
Filled under: Home & Garden Location: United States
BRICK
September 22, 2008
I bought $15, 000 in appliances and matressess from the Brick. The items were for a new house. Most of the stuff came within 4 weeks. Except my stove. I am living off microwaveable dinners still waiting for my stove after 7 weeks. Life sucks right now. I am hoping one of these days it will show up. I am too hungry to complain strongly. lol Oh, and the delivery guys just drop huge appliances with all the plastic and boxes and run. I still have a dryer at the top of my stairs that I am hoping over until my dad... read full review »
Filled under: Home & Garden Location: Canada
united steel buildings
September 22, 2008
I had a complaint on this board about United Steel quoting us one price and then after 2 deposits, raising the price, not doing what they said, etc. and now my post is gone. read full review »
Filled under: Home & Garden Location: United States
Sears/Kenmore Elite Oasis Washer
September 22, 2008
I purchased a Kenmore Elite Oasis washer and dryer in July 2007. My washer was beeping the other day and it would not work. Sears sends a repair guy who spent 2 hours installing a sensor and another part. THen he spent 1/2 hour in his truck in my driveway (all the while I am missing hours at work). He then told me it was the motor that needed replaced and my total bill at this point is $621. My washer is only 14 months old! This is ridiculous! I hope Sears does a recall on this washer as it is not a good product. I paid over $2, 000 for the washer dryer combo and tower to go in between them. What is my next step? read full review »
Filled under: Home & Garden Location: United States
Stir Construction
September 22, 2008
I'm a subcontractor that did work for STIR Construction in Dallas Texas. Richard Stokes the owner owes me $60, 000 all work was complete When i ask about my money Stir says the have not been paid but yet the owner Richard Stokes has new cars just bought a new house this is not fair. I know of other contractors that have also not been paid. Richard Stokes will give you a little money at a time to keep us from talking but when your owed $60, 000 and they give you $3, 000 that does nothing to help. read full review »
Filled under: Home & Garden Location: United States
All Area Roofing
September 22, 2008
These guys are all over Florida. My roof leaked in places it hadn't leaked before they worked on it. After a couple years of problems they said the warranty expired. Mind you they job was never done right and though they did come back a couple times it was only after repeated phone calls. My new roofer had to tear out all their work and start again. Stay away from these guys even if it means living with a blue tarp roof for a while. By the way, the BBB was of no help. Imagine that, another self important joke of an outfit. read full review »
Filled under: Home & Garden Location: United States
Richies Home Furniture
September 22, 2008
This is the biggest rip off Furniture Store in the State of Massachusetts. They do not return calls, they lie through their teeth. You never get all of your furniture delivered at one time. There is always something wrong with pieces that had to be repaired. They tell you the furniture repair man will be there. They never show up. Don't take them to Chelsea Court, because he knows them all and he wins! I bought a set that was a piece of junk, exchanged it for an even worse piece of junk, now the finish comes off when I dust it. THEY IGNORE YOU! You get stuck with JUNK, but they have your money... read full review »
Filled under: Home & Garden Location: United States

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