I bought a GT EXPRESS in July and then now in September I got a charge from them for $13.90. This charge was completly unexpected and now where on the site or in the box that the GT EXPRESS came in. I am completly upset about this since it took my bake account down to $1.11. I think this is completly unfair that they would charge me for something that I never knew I was going to be charge for. read full review »

MY SUNROOM ROOF LEAKS AFTER ONLY 2 YEARS - RJ CONSTRUCTION WILL NOT COME FIX THE LEAK - THEY JUST TELL ME TO CALL A PROFESSIONAL ROOFING CONTRACTOR AFTER JUST 22222222222222222222222222222222222222222222222222222222222YEARS!!! read full review »

Horrible work was done by Bath Fitters on my parents home. These are rip-off artists of the worst kind. My mom contracted Bath Fitter to install a tub and wall liner in their main bathroom for $3500. This is a high price for this amount of work. A Bath Fitter employee measured the area with a laser. The employee measuring assured my dad that the liner would "fit like a glove". When it came time to install, a number of weeks later, the installer (who told my dad that he had been working for the company for 4 weeks) took the existing... read full review »

KEELEY ROBERTSON = CON WOMAN! I've worked with Kelly 'If I See It, It's Mine' O'Neal's 'assistant', Keeley 'Anything You Can Steal, I Can Steal Better' Robertson. Sample quote: "By the time our customers get this crap we churn out, they won't remember what the quality of the original (stolen) samples was anyway!" Make no mistake, Keeley is now as much of a thief and swindler as her criminal bosses. IF YOU WORK WITH THIS CON WOMAN, YOU WILL BE SWINDLED! read full review »

AS A CONTRACTOR I GET NO DISCOUNT. I SPENT OVER 1000 DOLLARS. THEY SAID I HAD TO SPEND 5000 DOLLARS TO GET 10 PERCEVE NT DISCOUNT. I HAV NOT A LAR ACCOUNT SO THEY ALREADY HAVE ME ON THE HOOK. I NEVER RECIEVE ANY COUPONS. A FREIND OF MINE, N THOUSOT A CONTRACTOR OR ACCOUNT HOLDER. HE RECIEVES DISCOUNT COUPONS EVERY MONTH. THAT WHAT I GET FOR SPENDING A COUPLE THOUSAND DOLLARS EVERY MONTH. I WILL BE CUTTING MY LAR ACCOUNT CARD. THANK YOU FOTR YOUR CUSTOMER NO SERVICE... read full review »

I requested a Landscaping service from www.leads.com, a website that provides services and enables you to be contacted by different service companies. Grays Outdoor Services contacted me. Thomas Gray, the owner of the company came to my house and gave me an estimate of $1000 on the job. We agreed for him to get started right of way. He came back few days later and showed me sample of stones to be used. After agreement on everything, he drafted an agreement and asked for $400 deposit with a promise to start the job the next day. I gave him $400... read full review »

A scheduled delivery was removed from assigned delivery date without notification to me. I had specifically explained to the representative of the store that sold me the item that I would be away on business and to call my cell phone which I gave to her. Somewhere along the line these instructions were not followed. When I called on the day of delivery to inquire the approx time, I was then informed the delivery had been withdrawn. I explained that I had taken that day from work for delivery of the item. The manager was apologetic but said... read full review »

I purchased Luminous Inverter 3 years back with Exide batteries. After three years when batteries very totally exausted I went to the dealer KAMAL ELECTRICAL TRADERS, OLD MAHAVIR NAGAR, NEW DELHI-18 and asked about batteries and they told us that if you are having Luminous Inverter you better take Luminous Batteries. Becasue if you take Exide Batteries they will not give you home service and Luminous will give you home service as well as backup for batteries. So we decided and took Luminous IL 16000 Batt. on 29th June, 2008 (no. of batterie... read full review »

I purchased 2 couches at the beginning of the year and also the warrenty. My couch had some milk spilt on it and I requested a tech come out and clean it. He did and anfter he left, it dried hard. My couch is unbearable to look at and touch. I got a letter saying the couch cushions will be replaced. It is now sept 19 and this was june 13, 2008 that this happeend and I am still waiting. I called in on 7/25, on 7/15, and 8/16, and 8/21 inquiring about the status, and am currently on the phone with them, on hold on 9/19. cant get anything taken care of, nor can i get a repsonse read full review »

I PURCHASED THIS UNIT FROM COMPACT APPLIANCE, IT WAS DEFECTIVE IMMEDIATELY UPON INSTALLATION. THEY REFUSE RETURN AND THE MANUFACTURER WILL NOT HONOR WARRANTY OR TAKE UNIT BACK EITHER I SUGGEST TO STAY AWAY FROM BOTH read full review »

We do not live full time in FL so although we signed up with SecureOne in Aug 2003, on the recommendation of the person who installed our pre-wiring we did not personally have any contact with anyone at the company – except the technician who came to hook us up and produced a form for me to sign. Between August 2003 and September 2008 the one or two instances when SecureOne services were needed this was ordered on our behalf by a friend who was helping us keep an eye on the house while we were in Asia. In Aug 08 we needed to... read full review »

I went to Rent King in Jax to get some furniture. The stores District Manager happened to be there that day and he was my salesman. I picked out a Sofa and Loveseat and was assured I would not be getting the floor model rather a new set from the backroom. When they delivered the furniture the next day I was pissed to see they made a lousy attempt to clean the floor model and deliver it to me. I allowed the delivery on the promise I would receive the new set in two days. The roach infestation I am now dealing with because of the used set... read full review »

Back in Sept of 2007, a Platinum Protection sales rep had come out to our house. They were giving Free Wireless Alarms away with a 2 year contract of service. They told me how much better their alarm was over my working existing alarm. I agreed to the new Alarm and service. 30 min after signing the contract a gentleman came to install the alarm. Upon the install, he was having some issues with Zone 04, my garage door. After messing with it for 20 min, it finally took. He then did a test and all WAS well. About 30 min after he left, my... read full review »

9/13/08 (Sat). Discovered our 3 year old Maytag Fridge died overnight. Fun. Called Maytag's 800 # and spoke with a very kind and empathetic agent who arranged a service appointment with A&E Factory Service for somewhere between 8-5 on Monday, 9/15. I asked her how much this would cost us out of pocket. She said $65 if the problem is covered under the limited 2-5th year warranty. She also kindly provided other companies I could try calling to see if anyone would come over the weekend, or if I could find a better deal. I called around... read full review »

I did not authurize this transaction.and would cancel all futher withdrawes. peter n stalnaker read full review »

Never buy anything from Raymour & Flanigan! They are the worst furniture retailer ever! All they do is make mistakes and then the consumer is the one that suffers. More people need to report there experiences to the Better Business Bureau. Something needs to be done about how they do business. I have been dealing with Raymour & Flanigan for 7 months. That is too much of my time waisted. All because they can not deliver my furniture in one piece and I received defective merchandise. It took them six times to finally get my... read full review »

I bought the pool in 2003 at ACME Pool Supply in Yuma. For problems, Acme referred me to the Upland California for warranty. I obtained the email address and contacted them on 11/30/2007. They answered the email on 12/13/07 requesting photos. I sent them photos by email on 01/08/08. They requested copy of the original purchase order and it was sent to them. They didn't respond. Since then I have contacted them four times and spoke to the same gentleman who refuses to address my issues. What do I do? read full review »

I placed an order with this site and bought a hairstraightener from this site and they recieved payment. It says on the site that delivery to Australia would be 5-7 days. It has now been 2 months and I have not receieved the product. I have emailed and emailed and all they write back is "expect delivery soon" they wont call and I have no phone number to call them on. Please someone tell me what else I can do? read full review »

I purchased an Atlantis washer from Foxboro Appliance in 2/2005 recommended to me by the owner of the Store. I spent almost $700 This machine is already in need of repair which will cost upwards of $250 require that it be removed from my home and leave me without a washer for about a week. Maytag says that this problem is not covered under the warranty. -- You mean to tell me that a company such as Maytag can not stand behind it's product? I should have spent $300 and gone to Home Depot at least I know from experience the would back up... read full review »

We have a new $4000 refridgerator from Viking that was already here when we bought this new home. My wife is a kitchen designer and those in the know never recommend this brand. The word in the industry is that they spend all their money on marketing and little on R and D. They make so much money due to marketing that they feel they can get a way with making an inferior though costly product. It is clearly the worst appliance experience I have ever had. The ice maker never worked properly and the temperature in the fridge was impossible to... read full review »

One of the brackets on my recliner's footrest has broken and I do not know where to go to get it repaired. read full review »

LOWE'S OF CHICAGO-BRICKYARD, IL, #1845 2630 N. NARRAGANSETT AVENUE CHICAGO, IL 60639 The worst customer service I have ever experience in US. I was treated like a criminal for opening a box before I buy it. Several associates were around and nobody asked me if I needed help. When I opened the box a women started accusing me in all kinds of things. Don’t buy from them. read full review »

9/10/08: Jeff, a Conn's collector called my home & I told him I had made arrangements to mail my furniture payment in on the 15th of September. My payment was late, but I had made arrangements. Jeff insisted that I make a payment over the phone, I told him no, & hungup on him. Jeff called back & my ex-husband answered the phone & told him that he needed to get me back on the phone, I needed to pay my Conn's bill. Then on Friday 9/12/08, getting ready for a hurricane, another call came in, I told this lady, the same... read full review »

Cable service was lost during a storm on Sunday. It is now Wednesday and still no service. All other utilities got their service restored with in 48 hours. The answer I got from customer service was maybe a week. They can sure jack our bills up fast but when it comes to service, nothing. read full review »

I BOUGHT A MAYTAG WASHER THAT DOESN'T WORK PROPERLY AND WHEN I WENT THE STORE AND ASKED THAT I WOULD LIKE TO GET ANTHER ONE THEY STATED THEY ONLY HANDLE ONE PROBLEM AT A TIME. I FURNISHED MY HOUSE FROM SEARS. I ASKED THEM TO LOOK AT MY PROFILE AND SHE LOOKED AT ME AND SAID IT WAS PASSED THE NINETY DAYS FOR RETURN OR REFUND. THIS SATURDAY THE WASHER WILL BE SERVICED FOR THE SECOND TIME. THEY SOLD ME A SECOND WASHER THAT DOES NOT WORK AND THEY WILL NOT TAKE A LOOK AT THE CUSTOMER SIDE OF VIEW . read full review »

We bought premium Stainmaster carpet from Home Depot in Woodland, California. We picked a dense carpet near the top of the price line. The carpet is absolutely worthless, and within several months showed more stains than the carpet it replaced had shown in 15 years! Common dirt gets ground in and causes stains. Stain removers which worked well on our old carpet don't work on it. Don't buy this carpet... it's terrible! $5, 000 down the drain. Perhaps they call it "Stainmaster" because it stains so easily! I think they should remove their product or rename it "Staineasy" carpet. read full review »

I got a price quote on the phone. Also, I was told that I only need to make a 10% deposit and pay the rest with check when my order delivered. I wanted to make sure that we are talking the same item. So, I drove 35 miles (70 miles round trip) to their store to double check the sample. However, the guy insisted full payment when I was ready to place my order. It's a tiny store in a remote area and I just don't have much confident to pay the whole $2000.00 up front. He probably thought he already got me because I drove all the up... read full review »

This is a general alert, particularly directed towards military families (which accounts for most of Charleston). Beware of buying furniture from The Room Store. While the prices are good for the quality of furniture, if you are military, you will find that it may not be worth it in the long run to buy from this company. To make a long story short, my husband graduated from nuclear training in July. We were slated to move to Groton, CT in August, and ordered furniture from them that was to be shipped to our new house when we received... read full review »

O'NEAL NOW WRITING OWN PATHETIC 'SUPPORT' POSTS: Enjoy Kelly 'I'm A Thief, So What?' O'Neal's fake posts at your leisure: Alias 'Tim Halter' and a slew of fake posters' 'positive' comments about O'Neal and his long-running and well-known criminal enterprise are now appearing on this and other complaint websites, a wasted attempt to help change the completely deserved and incredibly bad reputation of Design-Legacy and its con men owners. It's sad that instead of making... read full review »

My wife and I purchased premium Stainmaster carpet from Home Depot several months ago, only to find out that it stains easier than any carpet either one of us had ever seen. After six months, it looked worse than our old carpet which was 15 years old. Common dirt which did not stain our old carpet stains the new carpet. Cleaning products which worked on our old carpet do not work on the new "Stainmaster" carpet. DO NOT BUY THIS PRODUCT! For truth in advertising, Home Depot and Stainmaster should call this "StainEasy" carpet! We have waster $5, 000 on this useless floor covering! read full review »

We purchased premium Stainmaster carpet (near the very top of the price line) from Home Depot about six months ago, and it stains far worse in a matter of months than the carpet we removed which was fifteen years old. Things which normally did not stain our old carpet (like plain old dirt) stain the new carpet. Stain removal products which worked on our old carpet don't work on the new "Stainmaster" carpet. The carpet is essentially worthless, and we believe we have wasted $5, 000. They should call this carpet "StainEasy" for honesty in advertising! read full review »

Dormia will not honor their warrenty. Without going into a long story about the negative experiences we have had with Dormia, all I can say is that thay scam the buying public and seem to be getting away with it. We invested $3000. in one of their top of the line mattresses. It sags so bad that we can no longer sleep in it. ( that's right...in it, as we can't sleep on it ! ) It sinks down about 6 inches ! It is supposed to be Talalay rubber which is the best, but I feel that if the contents of this mattress were tested, we... read full review »

I recently subscribed to the packages of 3 services combined. I was told that's 95.67 a month for Phone, Satellite, DSL and also told me taxes are included... my bill came for $ 325.oo where's the 95.67 deal... I can't understand why the Law allow this huge monsters to rip people off. Be aware of the New AT&T. The New Associated Thieves & Telemarketing. read full review »

Unhappy on the resolution of the issue by ONIDA. They say it will take at least 3 to 4 weeks for resolution. read full review »

DO NOT DO BUSINESS WITHI JAMES DAMPIER Carport Texas/Carpots Unlimited/Carport Houston. n February 2008, I gave James Dampier a check for $550 for a carport and was told it would be installed within 3 weeks. The check cleared the bank within 2 days. After a month, I contacted James Dampier and was told I would have my carport installed next week as the material had not arrived. James Dampier called me the following week and a day for installation was made. He never showed up or bother to call. After reaching him, I was given numerous excuse... read full review »

A year ago we met a contractor and he took over the kitchen remodel. He started a second job and never finished and he has money for the next job that was suppose to be done this past spring. There seems to be nowhere to turn to get our money back. Thank You Lena Bell read full review »

si no quieren perder su dinero en muebles de mala calidad no compren el El dorado Furniture. No solo eso el servicio al clinte es lo mas terrible que te puedas inmaginar, es como si ellos le importa solo vender y despues resulvetelas como puedas si no sirven los muebles porque ellos no le prestan importancia a eso. read full review »

BENCHMARK BUILDERS AND SLOPPY WORKMANSHIP Sloppy and shoddy workmanship by Benchmark Builders is very irritating. Less than a month after I moved into my new house I realized that my backyard turns into pond whenever it rains and water remains on the lot over two days. See the attached pictures for yourselves…. I called Benchmark Builders many times but nothing had been done. They are just not responsive and don’t care about customers. It has been over several months now since I have been calling Benchmark builders to fix... read full review »

We bought the West Indies II Dinning Table with 6 side chairs and 2 Arm chairs on 8-16-08. When they delivered on 8-22-08, the Table was damaged. the delivery guy told us to keep it and he would ask them to come and exchange it. I called the next day and they said the will send a replacement on 8/30/08. Instead of a replacement the send a repairman to come a repair the damage table, I told the repairman, I wanted a new Table not a repaired damaged table. They scheduled to replace the table on 9/13/08. In the meantime the color on 2 of the side... read full review »