I purchased $4500 of Maytag appliances in September 2005, A French Door Refrigerator, a stainless steel tub dishwasher and a gas stove with convection oven a double door. In September of 2006 the refrigerator broke, was still under warranty and the repairman said that this refrigerator was a piece of junk and don't be surprised if it breaks down again. Sure enough in May 2008 the refrigerator broke. I had to purchase a new refrigerator and it wasn't a Maytag. In March 2008, the dishwasher broke. The motor seized up. I purchased a new... read full review »

Poor service dept. response. On HOLD twice for more than 5 min each time. Grill is unusable but service dept advises part is not under warranty. Also advised to search the web for the part... or... advised Char Broil might be able to substitute a part but would charge for the substituted part. read full review »

Poor service received when I contacted Sears about my air conditioning unit, which was purchased from Sears, was not cooling. I was advised that I would have to be at home on 9 May from 9:00 AM until 5:00 PM to await a technician. After my wife taking off from work and waiting until 3:00 PM the technician arrived. After checking the unit I was advised that the compressor fan motor was bad and had to be replaced. The technician had one on his truck and replaced it and billed me $348. Later that evening we found that the unit was still not... read full review »

Centerpoint is incapable of maintaining it's equipment. Frequently, as often as three times a month, a line fuse blows in my neighborhood with a boom and the power is out again. Sometimes it is followed with a louder boom and the transformer is gone again. With the temperatures in the 90's and high humidity, no air conditioning represents a health risk. You cannot contact a live person at this company unless there is a fire or a power line down - the only option is voice mail with limited choices. When a line fuse blows as frequently as it does, why can't they FIX IT and keep it operating??? read full review »

I went to rfw in Greenville off frontage rd may 21st and I had found a pool that I liked and put 500.00 down on it. I called back and asked the store manager if I could have until the 11th of June because my husband just got back to work and he said well, it is gonna be the end of the month and we can't hold it, however we can see you another one for over 3, 000.00.i said uh no! I can't afford that. I am not rich and my kids have been wanting a pool for a time. He said well we can mail you a check back for your 500.00...I don't know what to do. Has anyone experienced this before from rec warehouse? read full review »

I just recently bought a dining set and then an office set. The salesman was incredible! He had a tape measure and helped me and my husband decide on the perfect pieces. Most importantly, he listened to our needs and was patient. We were in the store for almost 3 hours picking the perfect items. The delivery date was set for a Saturday so that we would be available. The movers were wonderful as well. They were very careful and respectful of our house when moving the furniture around. Quickly though, we realized that the credenza wa... read full review »

I recently stayed at the Four Seasons Hotel in Westlake Village, CA. It was my fist time at one of their properties and will without question be my last! I had my 3/4 ton truck and an enclosed trailer. When I got there, I could not see anywhere to park the rig, so I parked across the street. I walked up and asked the Valet where I could park and he had no clue. We asked two more valets and none had any idea. I asked both doormen who were as clueless as the valets. I then asked the guy that helped with my luggage and he had no clue. So I went... read full review »

The furniture that I got from Rotman's ***! I had only used it twice and looks 10 yrs old. One of their guys came to check the leather sofa and told me that unfortunately they do not use great materials in the inside and is nothing they can do .and said to go to another store to purchase the cushions. instead of Rotman’s be able to exchange it...I’m so disappointed will be the first and last time I purchase my furniture there. 2400 dollars for the set? Never again buying from them and for 4 months they haven't even mail a statement. read full review »

I purchased one Sofa set and Tea stand in big Bazar on 23rd Feb 2008 and asked the delivery on 13th March. i came from Hyd to Bangalore just to take delivery.These big bazar people didn't turn up.I waited till 12 noon and tried to call the number what they have given in the receipt.Nobody was picking the phone.I was trying till 4 in the afternnon to contact them.No reply.Then i went to the Big Bazar at 5pm.No proper responce .Nobody is giving information abt my delivery ..again they told on 18th March we will deliver..Same thig repead on... read full review »

RENAISSANCE CUSTOM HOMES INC 5709 TIERRA VIVA PL NW ALBUQUERQUE, NE 87107 US Our trouble started ever since we hired Renaissance custom homes Albuquerque, we saw a house that we liked from the look of it and called the number and met the builder Gary Padilla, we thought he was the main person who is going to built our dream home, we went on line and gather all sort of construction and home pic to show him what we wanted in our new home to have, he gladly agreed to every thing and said he is very selective and only works for few... read full review »

My beef is with Maytag the manufacture. We bought a new Maytag Refrigerator Stainless French Door w/ bottom freezer in Aug 2006. I believe we paid $2, 200-$2, 300 and within 6 months the ice maker also quit working. Seems to be a common theme with Maytag. It was under warranty and the repair guy didn't even ask any questions...he simply replaced it. I asked if he had replaced many of these icemakers recently... a lot he told me. Then the other night all functions of the refrigerator quick working. No humming or buzzing... no sounds at... read full review »

Ace Fencing installed my fence as requested and on 05/15/08 I was cited by the City of Las Vegas Code Enforcement because there was no permit issued for said fence. I called C.J. Snell, the contractor in charge of the installation about the problem. He stated that he would charge me $150.00 plus the permit fee to get the permit he should have gotten before installation began. He also stated I could apply for the permit myself which is impossible as it has to be filled out and signed by him. read full review »

This moving company was supposed to be at my house at 12:00 noon and didn't show up until 6:00pm. They showed up witha a small Budget truck and not a full size truck you'd expect a moving company to have. They were annoyed because I didn't have everything packed even though that's supposed to be part of their job. I was told the price of my move was going to cost me $1, 400. After they loaded the truck about half way, they informed me that this is what the $1, 400 covered. I was then told that if I wanted the rest of my... read full review »

On May 9, 2008, I ordered a part for my 3 burner grill. When completing the order I was given the choice of having the part shipped via FedEx Ground, which I chose. On May 15, I went back to the website to find out where the part was and found it had been shipped on the 9th, but by US Postal Service, not the FedEx Ground I had been charged for, and was currently in Ohio, according to the trace from USPS. The part finally arrived yesterday, the 19th. Attempts to get Char-Broil to refund all or part of the shipping charge were met with a flat "no". read full review »

I have had a few less costly and one very costly experiences with the brick I bought two very expensive recliners, about 1, 000.00each after 3 months the mechanisms where shot. I am not a big person and since they where only used by my husband and myself they did NOT take any rough use. I called to have a service man come to the house, which took months, the mechanisms where eventually replaced by just as bad crap which only lasted again a few months. By this time the Brick claimed the one year warranty on these barely used pair of chairs wa... read full review »

We are building a house in CA. Heard good things about thankless water heaters. Went online, found company in AZ. Ordered two units. They arrived with no invoices. When contacted, the owner stated if he provided invoices he'd have to charge more. Anyway, the units weren't what we expected, returned both. To this day he has not refunded our $700.00 or responded in any other way. He also changes phone numbers and web site address. read full review »

I bought a room addition from Four Seasons Sunrooms/Ambiance additions in May 2004. Room was completed July 2005 with a 10 year warranty. Right from the very beginning the room was never properly sealed, every time it rained water came through the roof in multiple areas. The first time the roof leaked there was major damage to a chest of drawers, which Four Seasons reimbursed me for. Every time it rained I would call up and complain that the roof was still not sealed. They came out and re-sealed the roof multiple times (I cant... read full review »

Cypress Creek Pools is terrible. They started my pool in February. After two months they worked on my pool a total of five days. They left me with a g unite shell and a mess in my backyard. I filed a complaint with the BBB and was threatened with a liable lawsuit by the owner for doing so. I know of three other people in the same situation, some have not had their pool finished in over six months. After the owner threatened me if I did not continue to pay him I had to hire a lawyer. The lawyer did a background search on the company and found... read full review »

On 30 April 2007 we hired Harger Enterprises, LLC., to maintain our lawn and garden located in South Ogden, Utah for a fee of $45 per week. The contract called for sod fertilization four times per year, weekly mowing, edging, weeding of the sod and flowerbeds, and maintenance of the trees as needed. Harger neglected our yard terribly! We live out of state so we depend on our tenant to keep us abreast of unsatisfactory service. In October 2007 it was brought to our attention by our tenant that Harger had neglected to maintain the lawn... read full review »

We recently ordered a bed and a dresser from one of Cymax's MANY sites. The dresser we received was damaged. We showed the damage to the delivery person but he still checked that the item was delivered in good condition. Because the damage was not noted on the delivery form, Cymax would not get a replacement for us. We called Cymax immediately after delivery to inform them of the damage and took pictures which clearly showed the item still mostly in the original shipping packaging. Yet, they claimed that because it wasn't on the... read full review »

We have lived in this home for a total of 8 months. Recently on our return from Florida the toilet will not flush properly. A plunger is a must. It is quiet embrassing when company is here and the toilet does not flush. I also am getting tired of using the plunger. What can be done outside of getting another toilet? read full review »

My mother in law purchased a living room and kitchen set at the store. 2 days later we got a call that the sofa was not available unless we took the floor model (no other discount was offered). The day before delivery they called to say the sofa table is broken. I asked to speak to a manager, they told me one would not be in the store until the next afternoon. I left a message on the owner's voice mail. Larry 954-946-8007 ext 320. A call was made to the salesman about the sofa and how disappointed we were, he stated he didn't... read full review »

Selected carpet and had them come to measure. They tried to increase the price after we discovered they never ordered the carpet. They also had the nerve to charge me $20 for the measure when it was their mistake to begin with. Owner never responded to my complaint. Stay away - Home Depot is looking good. read full review »

This company is terrible, uses cheap carpet for a high price and the owner is a liar. Need I say more. read full review »

If I was in the hospital dying with cancer and Carlton said they had the cure I would pass on having them implement the remedy. This outfit can't do anything right and the owner doesn't even care. Installing a pool is a multi step process; and they screwed up ever step I suspect the Carlton motto is "Why do it right the first time with professionals when you can employ morons and have them do things that only escapees from a nut house would do. My pet dogs are smarter than the Carlton crew and management combined and the piece of crap owner doesn't have a single desire to make you a satisfied customer. read full review »

Company doesn't follow it's own contract regarding refund policy. Company claims mortgage approval to get deposits on modular homes, keeps deposit, then denies approval. Company claims reimbursement for travel expenses to Irving office for purchase process but doesn't follow through. Customer is ripped-off for deposit and travel expenses. My personal losses $5621.48. read full review »

We bought a Sealy Posturpedic king size bed set from Haverty's and were told that there is a warranty. Before a year was up, the bed had a 1 inch sag. Haverty's sent out people to look at it. They said they couldn't warranty the bed until the sag was an inch and a half and that 1 1/2 inches is the industry standard for replacement. We have had to go to the chiropractor to solve our back aches from this bed yet we can't get any replacement from the company. I tried to go directly to Sealy but their website refers customer... read full review »

He owes us $1200.00 my wife and I were foolish enough to get screwed over once and then make a deal for him to have a rocking chair made for our first born child that he promised would be there at least a month before she was born. Well, excuses followed until finally the baby was born and we needed a chair to feed her, so I went out the day we got home and dropped another $700 so my wife, who by now was crying and miserable would be able to rock her child to sleep. Shame on him!!! I spoke with him once or twice more and he gave me a... read full review »

Jennair warranty very close to zero value. Purchased new Jenn-air refrigerator. Immediately seemed like it was not cold enough, even when set to coldest control settings. Brought an accurate thermocouple thermometer from work to measure temp of sealed jar of water (good thermal mass). Could not get below 39'F. Phoned Jennair for warranty service. Jennair technician set a wide time window. When he showed up, he made many dishonest excuses making every attempt to decline to service. Example, he put his thermocouple in the air stream from... read full review »

I am finally posting a complaint forewarning all about Sears PartsDirect after many experiences of similar poor performance in getting parts for Sears Kenmore appliances. It is my guess that this outfit is in fact a separate contractor used by Sears and other retailers to peddle their repair parts on the web. I say this as I am on my third event now where PartsDirect have not delivered as promised and when you call to complain, they immediately put you over to "Sears Public Relations" at another location. It has been my experience with... read full review »

WE PURCHASED THIS KENMORE DISHWASHER ULTA WASH LAST MONTH AND PAID CASH. $399.99 PLUS TAX AND $75.00 DELIVERY CHARGE. THIS DISHWASHER IS NOT TO MY WIFE'S LIKING SHE USES DIFFERNT CYCLE. LIKE SMART WASH, HIGH TEMP, HEATED DRY. AND SOMETIMES NORMAL WASH HIGH TEMP, HEATED DRY. AFTER DISHES STOP WASHING AND SET FOR A COUPLE OF HOUR, SHE OPENED THE DOOR AND THE DISHS ARE STILL DAMP. OR WET.WE HAVE A 50- GALLEN ELECTRIC WATER HEATER.THE WATER IS VERY HOT. WE HAD A GE PROFILE FOR 11 -YEARS AND EVEN UP TO THE LAST DAY OF USE YOU... read full review »

Hi, I have been harassed by irregulaty in easymax billing. A few month ago they did mistake in billing and they did correct their mistake after repeated calling from my side. last month they sent me the correct bill and this month they have added an bill for delivery which they said was not added in my last bill. As a result of this, I am getting a extra amount of bill at one time which does effect my monthly money plan. I am approaching you since I belive calling them will not solve the problem. I want a regular, legitimate... read full review »

On October 23 2006 I signed a contract with American Vision windows for delivery of 5 windows. the contract said the world would be completed in 4-6 weeks and the sales man offered me one year no interest terms. As it turns out, today May 16th they visited -again- so far they have managed to correctly manufacture and install 4 smaller windows - the main window is still missing, as they simply do not seem to be able to follow the cardboard templates they have made twice after the first window did not fit. To make things worse - they proceeded... read full review »

I bought a house and wanted to do a lot of fixing up before I moved in. I only had one month to fix my house up before I had to be out of my apartment. Carpet was going to be the last stage of the process of fixing up my house. I waited until a week before I needed the carpet installed to go shopping for it. After visiting the big home improvement stores and a few local flooring businesses I realized I waited too late to shop for carpet. No one could install the carpet by the time I needed it. With this problem at hand I didn't know what... read full review »

After two years and six months my Carrier Infinity Puron system begins to dump water all over my basement floor causing damage to carpet, walls, furniture. I called my certified dealer/installer inform them of the water problem and that the unit is running rough and is on more frequently than usual. They came out and informs me that the condensate pan is cracked, will need to order and do a call back. They determined the refrigerant is low and proceeded to recharged the system with 5 lbs. Unit continues to dump approximately 30-40 gallons of... read full review »

We purchased a laminate flooring at the end of March. We could not have been more pleased with the salesman and how well he sold the company not only on their product but their wonderful customer service! That quickly ended as soon as the installers entered our home. The company promises next day installation. Ours was scheduled 3 days after our initial appointment. The installers showed up and at first we thought everything seemed great! They proceeded to work about 4 hours before calling it quits for the day. We were told they would be... read full review »

This company is charging us a $600 cancellation fee for a contract that we did not agree to. There are two places to sign on the contract one that states that we understand the terms, and another place to agree to the proposal (thus turning it into a contract). We signed to show that we understood the terms of the proposal, but we did not sign in the place that makes the proposal an actual contract. Before signing on the first line, I asked the sales representative if we were bound to the company if we signed. He sai that we were not bound... read full review »

11/06 - Purchased Stearns & Foster mattress set from the Dunwoody store. 9/07 - Returned to store for warranty repair. Mailed forms given to me by store. After several months and resending forms, phone calls to store, etc, they refuse to respond to warranty claim. 2/08 - I filed a complaint with Better Business Bureau. Per the BBB, the store was non responsive and never acknowledged or answered. Let the buyer beware. I will Never Shop at Mattress King Again. read full review »

I was woken at 1 o'clock this morning by someone calling from bit.tv - calling from 08701666667. Since then I have had 5 other calls. I have repeatedly said that I have not ordered anything from bid.tv and yet the calls still keep coming. I believe that bid.tv is part of Virgin Media. I have never bought anything from shopping channels and never will, so can't understand why I am getting these calls. They are obviously coming from India and presumably each call was made by a different person, hence my message of not wanting to be bothered is not getting through. PLEASE HELP. read full review »